生成式 AI:瞭解基礎概念是 Gen AI Leader 學習路徑的第二門課程。在本課程中,您將瞭解 AI、機器學習和生成式 AI 的差異,以及各種類型的資料如何協助生成式 AI 解決業務難題,進而掌握生成式 AI 的基礎概念。您還能深入瞭解 Google Cloud 因應基礎模型限制的策略,以及開發、部署安全且負責任的 AI 技術時面臨的主要挑戰。
「生成式 AI:不只是聊天機器人」是 Gen AI Leader 學習路徑的第一門課程,沒有先修條件。本課程旨在帶領您超越對聊天機器人的基本認識,探索生成式 AI 能為貴組織帶來的真正潛力。您將瞭解基礎模型和提示工程等概念,這些都是發揮生成式 AI 威力的關鍵。本課程也會引導您思考重要事項,協助您為貴組織制定成功的生成式 AI 策略。
Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
完成「在 Google Cloud 使用 Terraform 建構基礎架構」技能徽章中階課程, 即可證明自己具備下列知識與技能:使用 Terraform 的基礎架構即程式碼 (IaC) 原則、運用 Terraform 設定佈建及管理 Google Cloud 資源、有效管理狀態 (本機和遠端),以及將 Terraform 程式碼模組化,以利重複使用和管理。
只要修完「在 Google Cloud 設定應用程式開發環境」課程,就能獲得技能徽章。 在本課程中,您將學會如何使用以下技術的基本功能,建構和連結以儲存空間為中心的雲端基礎架構:Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程,即可證明您具備下列技能: 在 Compute Engine 建立及部署虛擬機器, 以及設定網路和應用程式負載平衡器。
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣,這堂課程可以滿足您的需求。有了 Google Kubernetes Engine,您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。 本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念,以及如何將應用程式容器化,以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud,隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室,可讓參加人員探索及部署解決方案元素,包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化,以及代管服務。
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務,並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室,可讓參加人員探索及部署解決方案元素,例如網路、系統和應用程式服務等基礎架構元件。另外,這堂課也會介紹如何部署實用的解決方案,包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單,以及資源監控功能。
「Google Cloud 基礎知識:核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室,介紹並比較 Google Cloud 的多種運算和儲存服務,同時提供重要的資源和政策管理工具。
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務,尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室,可讓參加人員探索及部署解決方案元素,例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外,您也能瞭解雲端架構師的職責、基礎架構設計方法,以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。
「Google Cloud 基礎知識:核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室,介紹並比較 Google Cloud 的多種運算和儲存服務,同時提供重要的資源和政策管理工具。
Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.