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Bertrand Charest
Member since 2022
Silver League
15700 points
Managing and Securing the Apigee Hybrid API Platform
Earned Mar 24, 2023 EDT
Architecting and Installing the Apigee Hybrid API Platform
Earned Mar 20, 2023 EDT
管理 Google Cloud 中的 Kubernetes
Earned Mar 20, 2023 EDT
在 Google Cloud 部署 Kubernetes 應用程式
Earned Mar 14, 2023 EDT
設定 Google Cloud 網路
Earned Mar 13, 2023 EDT
DEPRECATED Exploring APIs
Earned Mar 8, 2023 EST
在 Compute Engine 導入 Cloud Load Balancing
Earned Mar 7, 2023 EST
Using the Cloud SDK Command Line
Earned Mar 7, 2023 EST
Google Cloud 中的 Kubernetes
Earned Mar 7, 2023 EST
在 Google Cloud 實作 DevOps 工作流程
Earned Mar 2, 2023 EST
透過 Apigee X 開發及保護 API
Earned Jan 10, 2023 EST
部署與管理 Apigee X
Earned Dec 14, 2022 EST
API Development with the Apigee API Platform
Earned Nov 10, 2022 EST
API Security with the Apigee API Platform
Earned Nov 9, 2022 EST
API Design and Fundamentals with the Apigee API Platform
Earned Nov 8, 2022 EST
Google Cloud 基礎知識：核心基礎架構
Earned Nov 7, 2022 EST
Natural Language Processing on Google Cloud
Earned Nov 2, 2022 EDT
DevOps 必備知識
Earned Oct 31, 2022 EDT
Managing Cloud Infrastructure with Terraform
Earned Oct 31, 2022 EDT
Creating Infrastructure on Google Cloud with Terraform
Earned Oct 31, 2022 EDT
Getting Started with Terraform for Google Cloud
Earned Oct 28, 2022 EDT
透過 Google Cloud 建構網站
Earned Oct 28, 2022 EDT
透過 Google Cloud 建構網站
Earned Oct 27, 2022 EDT
在 Google Cloud 使用 Terraform 建構基礎架構
Earned Oct 21, 2022 EDT
Machine Learning APIs
Earned Oct 20, 2022 EDT
在 Google Cloud 為機器學習 API 準備資料
Earned Oct 20, 2022 EDT
[DEPRECATED] Secure and Rate Limit API calls with API Gateway
Earned Oct 18, 2022 EDT
在 Google Cloud 使用機器學習 API
Earned Oct 17, 2022 EDT
Google Cloud 必備知識
Earned Oct 14, 2022 EDT
基本概念：資料、機器學習和 AI
Earned Oct 14, 2022 EDT
DEPRECATED Language, Speech, Text, & Translation with Google Cloud APIs
Earned Oct 11, 2022 EDT
機器學習簡介：語言處理
Earned Oct 6, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Sep 29, 2022 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Sep 28, 2022 EDT
Automate Interactions with Contact Center AI
Earned Sep 27, 2022 EDT
CCAI Operations and Implementation
Earned Sep 26, 2022 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Sep 23, 2022 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Sep 22, 2022 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Sep 21, 2022 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned Sep 20, 2022 EDT
This course discusses how environments are managed in Apigee hybrid, and how runtime plane components are secured. You will also learn how to deploy and debug API proxies in Apigee hybrid, and about capacity planning and scaling.
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This course introduces you to the fundamentals and practices used to install and manage Google Cloud's Apigee API Platform for hybrid cloud.
Through a combination of lectures, a hands-on lab, and supplemental materials, you will learn how to install and operate the Apigee API Platform.
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完成「管理 Google Cloud 中的 Kubernetes」技能徽章中階課程， 即可證明您具備下列技能：使用 kubectl 管理部署作業、 在 Google Kubernetes Engine (GKE) 監控應用程式與偵錯，以及運用技術持續推送軟體更新。
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完成 在 Google Cloud 部署 Kubernetes 應用程式 技能徽章中階課程，即可證明您具備下列技能： 設定及建構 Docker 容器映像檔、建立及管理 Google Kubernetes Engine (GKE) 叢集、運用 kubectl 有效 管理叢集，以及運用強大的持續推送軟體更新做法來部署 Kubernetes 應用程式。
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完成「設定 Google Cloud 網路」課程，即可獲得技能徽章。 您將瞭解如何在 Google Cloud Platform 執行基本的網路工作，包括建立自訂網路、新增子網路防火牆規則，還有建立 VM 並測試 VM 之間的通訊延遲。
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Google Cloud Application Programming Interfaces are the mechanism to interact with Google Cloud Services programmatically. This quest will give you hands-on practice with a variety of GCP APIs, which you will learn through working with Google’s APIs Explorer, a tool that allows you to browse APIs and run their methods interactively. By learning how to transfer data between Cloud Storage buckets, deploy Compute Engine instances, configure Dataproc clusters and much more, Exploring APIs will show you how powerful APIs are and why they are used almost exclusively by proficient GCP users. Enroll in this quest today.
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完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
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For everyone using Google Cloud Platform for the first time, getting familar with gcloud, Google Cloud's command line, will help you get up to speed faster. In this quest, you'll learn how to install and configure Cloud SDK, then use gcloud to perform some basic operations like creating VMs, networks, using BigQuery, and using gsutil to perform operations.
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Kubernetes 是最受歡迎的容器自動化調度管理系統，Google Kubernetes Engine 則專門支援 Google Cloud 中的 代管 Kubernetes 部署項目。這門進階課程將帶您實際練習設定 Docker 映像檔和容器，並部署完整的 Kubernetes Engine 應用程式。 您會學到如何將容器自動化調度管理機制， 整合到自己的工作流程，這些技巧相當實用。 想透過實作挑戰實驗室展現 技能、驗收學習成果嗎？本課程結束後，再完成 在 Google Cloud 部署 Kubernetes 應用程式課程 結尾的挑戰實驗室，即可獲得專屬 Google Cloud 數位徽章。
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完成 在 Google Cloud 實作 DevOps 工作流程 技能徽章中階課程， 即可證明您具備下列技能：建立與管理 Git 存放區、 在 Google Kubernetes Engine (GKE) 發布、管理和調度 Deployment， 以及建立 CI/CD 管道，自動建構容器映像檔與執行 GKE 部署作業。
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完成「透過 Apigee X 開發及保護 API」技能徽章課程，即可獲得技能徽章。您將學會如何翻新 API； 使用服務帳戶和 Google 驗證，從 Apigee API Proxy 安全存取後端服務； 運用 API 產品和開發人員入口網站將 API 產品化； 使用 API 金鑰、OAuth、私有變數和錯誤處理等功能保護 API； 整合 Apigee 與 Google Cloud 服務 (例如 Pub/Sub 和 Cloud Logging)； 呼叫 Google Cloud API，例如 Natural Language API 和 Geocoding API。
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完成部署與管理 Apigee X技能徽章課程，即可獲得技能徽章。 您將瞭解 Apigee X 架構、如何在 Google Cloud 專案佈建 Apigee X 組織、 如何透過 Apigee API 和 UI 管理 Apigee X，以及如何運用 Cloud Armor 和 Apigee 的威脅防護政策 來保護您的 API。
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In this course, you learn how to create APIs that utilize multiple services and how you can use custom code on Apigee. You will also learn about fault handling, and how to share logic between proxies. You learn about traffic management and caching. You also create a developer portal, and publish your API to the portal. You learn about logging and analytics, as well as CI/CD and the different deployment models supported by Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the third and final course of the Developing APIs with the Apigee API Platform course series.
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In this course, you learn how to secure your APIs. You explore the security concerns you will encounter for your APIs. You learn about OAuth, the primary authorization method for REST APIs. You will learn about JSON Web Tokens (JWTs) and federated security. You also learn about securing against malicious requests, safely sending requests across a public network, and how to secure your data for users of Apigee.
Through a combination of lectures, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform.
This is the second course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Development with the Apigee API Platform course.
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In this course, you learn how to design APIs, and how to use OpenAPI specifications to document them. You learn about the API lifecycle, and how the Apigee API platform helps you manage all aspects of the lifecycle. You learn how APIs can be designed using API proxies, and how APIs are packaged as API products to be used by app developers.
Through a combination of lessons, hands-on labs, and supplemental materials, you will learn how to design, build, secure, deploy, and manage API solutions using Google Cloud's Apigee API Platform. This is the first course of the Developing APIs with the Apigee API Platform series. After completing this course, enroll in the API Security with the Apigee API Platform course.
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「Google Cloud 基礎知識：核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室，介紹並比較 Google Cloud 的多種運算和儲存服務，同時提供重要的資源和政策管理工具。
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This course introduces the products and solutions to solve NLP problems on Google Cloud. Additionally, it explores the processes, techniques, and tools to develop an NLP project with neural networks by using Vertex AI and TensorFlow.
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透過 DevOps 取得 競爭優勢。DevOps 作業涵蓋組織與文化層面，目標為加速推送軟體、 提高服務穩定性，並為所有軟體相關人員 建立共同擁有權。這堂課程說明如何使用 Google Cloud 提高軟體推送功能的速度、穩定性、可用性和安全性。 開發運作研究與評估計畫已新增至 Google Cloud。想知道自己的團隊表現如何嗎？完成 這個五道選擇題的測驗就能知道答案！
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In this Quest, the experienced user of Google Cloud will learn how to describe and launch cloud resources with Terraform, an open source tool that codifies APIs into declarative configuration files that can be shared amongst team members, treated as code, edited, reviewed, and versioned. In these nine hands-on labs, you will work with example templates and understand how to launch a range of configurations, from simple servers, through full load-balanced applications.
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In this quest you will get hands-on experience writing infrastructure as code with Terraform.
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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
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完成透過 Google Cloud 建構網站技能徽章課程，即可獲得入門級技能徽章。 本課程以 Get Cooking in Cloud 系列影片為基礎， 涵蓋以下主題：在 Cloud Run 部署網站在 Compute Engine 託管網頁應用程式在 Google Kubernetes Engine 建立、 部署及擴充網站使用 Cloud Build 將單體式應用程式遷移至微服務架構
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本課程將介紹四種 Google Cloud 網站架構，確保網站具備可用性和擴充性。本課程結束後，請完成本課程結尾的額外挑戰實驗室 「透過 Google Cloud 建構網站」，即可獲得專屬 Google Cloud 數位徽章。 本課程內容取材自影片系列「Get Cooking in Cloud」。
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完成「在 Google Cloud 使用 Terraform 建構基礎架構」技能徽章中階課程， 即可證明自己具備下列知識與技能：使用 Terraform 的基礎架構即程式碼 (IaC) 原則、運用 Terraform 設定佈建及管理 Google Cloud 資源、有效管理狀態 (本機和遠端)，以及將 Terraform 程式碼模組化，以利重複使用和管理。
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It's no secret that machine learning is one of the fastest growing fields in tech, and Google Cloud has been instrumental in furthering its development. With a host of APIs, Google Cloud has a tool for just about any machine learning job. In this advanced-level course, you will get hands-on practice with machine learning APIs by taking labs like Detect Labels, Faces, and Landmarks in Images with the Cloud Vision API. Looking for a hands-on challenge lab to demonstrate your skills and validate your knowledge? Enroll in and finish the additional challenge lab at the end of this quest to receive an exclusive Google Cloud digital badge.
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完成 在 Google Cloud 為機器學習 API 準備資料 技能徽章入門課程，即可證明您具備下列技能： 使用 Dataprep by Trifacta 清理資料、在 Dataflow 執行資料管道、在 Managed Service for Apache Spark 建立叢集和執行 Apache Spark 工作，以及呼叫機器學習 API，包含 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。
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API Gateway enables you to provide secure access to your backend services through a well-defined REST API that is consistent across all of your services, regardless of the service implementation. Clients consume your REST APIS to implement standalone apps for a mobile device or tablet, through apps running in a browser, or through any other type of app that can make a request to an HTTP endpoint.
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完成「在 Google Cloud 使用機器學習 API」課程，即可獲得進階技能徽章。本課程說明以下機器學習和 AI 技術的基本功能： Cloud Vision API、Cloud Translation API 和 Cloud Natural Language API。
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在這堂入門課程，您將實際練習使用 Google Cloud 的基礎工具和服務。本課程包含可選擇觀賞的影片， 針對實驗室涵蓋的概念提供更多背景資訊，協助您複習。「Google Cloud 必備知識」 是適合 Google Cloud 學員的第一堂課， 即使您尚未學習或不熟悉雲端知識， 也能從這堂課獲得實務經驗，並應用於第一項 Google Cloud 專案。不管是撰寫 Cloud Shell 指令 和部署第一部虛擬機器，還是在 Kubernetes Engine 或透過負載平衡執行應用程式， 「Google Cloud 必備知識」都是認識平台基本功能的最佳入門資源。
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大數據、機器學習和人工智慧 (AI) 是時下熱門的 電腦相關話題，但這些領域相當專業，就算想要入門 也難以取得教材或資料。幸好，Google Cloud 提供了此領域的多種服務，而且容易使用。 參加這堂入門課程，您就能踏出第一步， 開始學習運用 BigQuery、Cloud Speech API 以及 Video Intelligence 等工具。
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In this quest you will use a collection of Google APIs that are all related to language, and speech. You will use the Speech-to-Text API to transcribe an audio file into a text file, the Cloud Translation API to translate from one language to another, the Cloud Translation API to detect what language is being used and translate to a different language, the Natural Language API to classify text and analyze sentiment, and create synthetic speech.
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大家都知道，機器學習是發展最快的科技領域之一， 而 Google Cloud Platform 在這方面功不可沒。 GCP 提供多種 API，凡是與機器學習相關的任務，幾乎都能處理。您將在本入門課程的 實驗室，實際演練機器學習技術 在語言處理方面的應用，學會如何從文中擷取實體資訊、 執行情緒和語法分析，並使用 Speech-to-Text API 轉錄語音。
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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