Rijo Thomas
Member since 2023
Diamond League
34405 points
Conversational AI Voice and Chat Integrations
Earned Jun 27, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned Jun 27, 2024 EDT
生成式 AI 適用的機器學習運作 (MLOps)
Earned Jun 26, 2024 EDT
Configure and Maintain CCaaS as an Admin
Earned Jun 26, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Jun 26, 2024 EDT
Introduction to Cloud Identity
Earned Jun 26, 2024 EDT
Gmail 內建 Gemini
Earned Jun 26, 2024 EDT
Google Workspace with Gemini：AI 工作流程的基礎
Earned Jun 26, 2024 EDT
DEPRECATED Site Reliability Engineering: Measuring and Managing Reliability
Earned Jun 26, 2024 EDT
AppSheet Administration
Earned Jun 24, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Jun 24, 2024 EDT
Google 簡報內建 Gemini
Earned Jun 24, 2024 EDT
Google 文件內建 Gemini
Earned Jun 24, 2024 EDT
Google Meet 內建 Gemini
Earned Jun 24, 2024 EDT
Google 試算表內建 Gemini
Earned Jun 24, 2024 EDT
Managing and Securing the Apigee Hybrid API Platform
Earned Jun 24, 2024 EDT
Running SAP Workloads on Google Cloud: Fundamentals
Earned Jun 24, 2024 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned Jun 24, 2024 EDT
Managing Change when Moving to Google Cloud
Earned Jun 24, 2024 EDT
Google Workspace 核心服務
Earned Jun 21, 2024 EDT
Google Workspace 安全性
Earned Jun 21, 2024 EDT
Hybrid Cloud Infrastructure Foundations with Anthos
Earned Jun 21, 2024 EDT
圖像生成簡介
Earned Jun 20, 2024 EDT
Transformer 和 BERT 模型
Earned Jun 20, 2024 EDT
注意力機制
Earned Jun 20, 2024 EDT
建立圖像說明生成模型
Earned Jun 20, 2024 EDT
編碼器-解碼器架構
Earned Jun 20, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Mar 19, 2024 EDT
負責任的 AI 技術簡介
Earned Mar 19, 2024 EDT
大型語言模型簡介
Earned Mar 19, 2024 EDT
使用 Google Cloud 作業套件調度資源
Earned Mar 8, 2024 EST
Google Cloud 的可靠性與安全性
Earned Mar 8, 2024 EST
運用 Google Cloud 翻新基礎架構和應用程式
Earned Mar 8, 2024 EST
運用 Google Cloud 人工智慧推動創新
Earned Mar 8, 2024 EST
生成式 AI 簡介
Earned Mar 8, 2024 EST
運用 Google Cloud 探索資料轉換功能
Earned Mar 8, 2024 EST
透過 Google Cloud 進行數位轉型
Earned Mar 8, 2024 EST
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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本課程旨在提供必要的知識和工具，協助您探索機器學習運作團隊在部署及管理生成式 AI 模型時面臨的獨特挑戰，並瞭解 Vertex AI 如何幫 AI 團隊簡化機器學習運作程序，打造成效非凡的生成式 AI 專案。
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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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Introduction to Cloud Identity serves as the starting place for any new Cloud Identity, Identity/Access Management/Mobile Device Management admins as they begin their journey of managing and establishing security and access management best practices for their organization. This 15-30 hour accelerated, one-week course will leave you feeling confident to utilize the basic functions of the Admin Console to manage users, control access to services, configure common security settings, and much more. Through a series of introductory lessons, step-by-step hands-on exercises, Google knowledge resources, and knowledge checks, learners can expect to leave this training with all of the skills they need to get started as new Cloud Identity Administrators.
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本課程將說明如何使用 Gmail 內建 Gemini，提升電子郵件管理效率。瞭解如何直接在收件匣中總結冗長的討論串、使用自然語言擷取資訊、草擬專業回覆，以及制定溝通策略。
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客戶能透過 Gemini for Google Workspace 在 Google Workspace 使用生成式 AI 功能。本學習路徑會介紹 Gemini 的主要功能，並說明如何在 Google Workspace 善用這些功能，提高生產力和效率。
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Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.
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This course teaches you how to administer Google AppSheet, a no-code app development platform. In this course, you learn how to plan an AppSheet rollout strategy in your enterprise. You also learn how to manage AppSheet teams by using the standard or organizational model, and how to implement governance policies. We discuss how data sources and sample apps can be shared within the enterprise, and the options available for external integration and monitoring with AppSheet.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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本課程將介紹如何使用 Google 簡報內建 Gemini，將概念轉化為吸睛的簡報。瞭解如何透過單一提示詞或現有來源文件生成結構化簡報、使用自動設計強化功能調整投影片版面配置、建立自訂向量圖形和相片，以及動態製作投影片文案和精確的演講者備忘稿。
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本課程將說明如何使用 Google 文件內建 Gemini 簡化寫作和內容創作流程。瞭解如何從頭撰寫文件、使用互動式工具調整寫作語氣和提升清晰度、總結複雜檔案，以及將長篇文字順暢轉換為結構化資產，供其他 Google Workspace 應用程式使用。
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本課程將介紹如何使用 Google Meet 內建 Gemini，提升視訊協作體驗。內容包括如何自動做筆記、使用即時文字和語音翻譯、私下補上錯過的討論內容，以及立即提升音訊和視訊品質。
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本課程將說明如何使用 Google 試算表內建 Gemini，自動整理資料及處理複雜數字。瞭解如何從原始文字建立表格、使用自然語言自動填入資料、依需求生成原生試算表公式，以及快速擷取高階洞察資訊或製作圖表，完全不需要具備進階試算表專業知識。
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This course discusses how environments are managed in Apigee hybrid, and how runtime plane components are secured. You will also learn how to deploy and debug API proxies in Apigee hybrid, and about capacity planning and scaling.
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Ready to build an AI-ready future for your SAP applications? Modernization isn't just about moving to the cloud anymore—it’s about centralizing your enterprise data so AI agents have the context to make accurate and real-time decisions. In this course, you'll walk away with a clear mental model of the different options to deploy your SAP landscape, centralize your enterprise data, and build impactful agentic solutions.
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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Moving to the cloud creates numerous opportunities to start working in
a new way and it empowers the workforce to better collaborate and innovate. But
it’s also a big change. Sometimes the success of the change hinges not on the change
itself, but on how it’s managed.
This course will help people managers to understand
some of the key challenges associated with cloud adoption, and provide them with
a verified in-the-field framework that will assist them in supporting their teams
on the change journey. By addressing the human factor of moving to the cloud, organizations
increase their chances of realizing business objectives and investing in their future
talent.
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本課程旨在讓學員全面瞭解 Google Workspace 核心服務。學員將瞭解如何啟用、停用及設定這些服務，包括 Gmail、日曆、雲端硬碟、Meet、Chat 和文件。接著，他們將學習如何部署及管理 Gemini，為使用者提供強大助力。最後，學員將瞭解 AppSheet 和 Apps Script 的應用實例，學習如何自動處理工作，並擴充 Google Workspace 應用程式的功能。
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本課程說明如何保護 Google Workspace 環境。學員將導入高強度密碼政策和兩步驟驗證，控管使用者存取權，然後使用安全調查工具，主動找出並應對安全風險。接著，學員將管理第三方應用程式存取權和行動裝置，確保安全無虞。最後，學員將強制執行電子郵件安全性和法規遵循措施，保護機構資料。
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Welcome to Hybrid Cloud Infrastructure Foundations with Anthos!
This is the first course of the Architecting Hybrid Cloud Infrastructure with Anthos path. Anthos enables you to build and manage modern applications, and gives you the freedom to choose where to run them. Anthos gives you one consistent experience in both your on-premises and cloud environments.
During this course, you will be presented with modules that will take you through skills that you will use as an architect or administrator running Anthos environments. The modules in this course include videos, hands-on labs, and links to helpful documentation.
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本課程將介紹擴散模型，這是一種機器學習模型，近期在圖像生成領域展現亮眼潛力。概念源自物理學，尤其深受熱力學影響。過去幾年來，在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中，擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論，並說明如何在 Vertex AI 上訓練和部署這些模型。
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這堂課程將說明變換器架構，以及基於變換器的雙向編碼器表示技術 (BERT) 模型，同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外，也會介紹 BERT 適用的各種任務，像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
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本課程將介紹注意力機制，說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外，也將解釋注意力的運作方式，以及如何使用注意力來提高各種機器學習任務的成效，包括機器翻譯、文字摘要和回答問題。
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本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分，例如編碼器和解碼器，以及如何訓練和評估模型。在本課程結束時，您將能建立自己的圖像說明生成模型，並使用模型產生圖像說明文字。
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本課程概要說明解碼器與編碼器的架構，這種強大且常見的機器學習架構適用於序列對序列的任務，例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件，並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中，您將學習如何從頭開始使用 TensorFlow 寫程式，導入簡單的編碼器與解碼器架構來產生詩詞。
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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
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各種規模的機構都開始運用雲端的強大功能和靈活性，徹底改變營運方式。不過，有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念，以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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組織將資料和應用程式遷移至雲端後，必須因應快速變化的安全性挑戰。本課程將探討雲端安全性的基礎知識、Google Cloud 融入安全考量設計的基礎架構價值，以及縱深防禦策略。此外，還會著重說明如何透過 AI 輔助作業和法規遵循工具，協助組織滿足嚴格的全球法規要求。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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許多傳統企業使用舊版系統和應用程式，無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統，以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰，並提供解決方案，說明如何運用雲端技術克服難題。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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人工智慧 (AI) 和機器學習 (ML) 象徵著資訊技術的重大演進，正迅速改變各行各業。在「運用 Google Cloud 人工智慧推動創新」課程中，我們會探討組織如何運用 AI 和機器學習技術，翻轉業務流程。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
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雲端技術是強大的資產，與資料搭配後，將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端，讓資料更易於存取、做為行動依據和更有價值。
這門課程是 Cloud Digital Leader 學習路徑的一部分，旨在協助個人在職務上成長，並打造企業的未來。
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數位轉型是現代組織必經的關鍵旅程，而建立穩固的雲端運算基礎，是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」，將會介紹核心技術和策略框架，協助組織革新營運方式，並探討基本的雲端概念、全球網路基礎架構和共同責任模式，幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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