Rauhan kumar roy
Member since 2024
Gold League
13795 points
The Arcade Base Camp December 2024
Earned Dec 12, 2024 EST
Prepare Data for Looker Dashboards and Reports
Earned Dec 4, 2024 EST
Conversational AI Voice and Chat Integrations
Earned Nov 24, 2024 EST
Conversation Design Fundamentals
Earned Nov 24, 2024 EST
Advanced Conversation Design
Earned Nov 24, 2024 EST
Implement Enterprise Design Patterns with CX Agent Studio
Earned Nov 24, 2024 EST
[DEPRECATED] Advanced Performance Measurement
Earned Nov 24, 2024 EST
[DEPRECATED] Basic Performance Measurement
Earned Nov 24, 2024 EST
[Deprecated] Advanced Webhook Concepts
Earned Nov 24, 2024 EST
[DEPRECATED] Webhook fundamentals
Earned Nov 24, 2024 EST
Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
Learn more
Complete the introductory Prepare Data for Looker Dashboards and Reports skill badge course to demonstrate skills in the following: filtering, sorting, and pivoting data; merging results from different Looker Explores; and using functions and operators to build Looker dashboards and reports for data analysis and visualization.
Learn more
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
Learn more
This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences. Explore other content in the Gemini Agent Ready (GEAR) program.
Learn more
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
Learn more
This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
Learn more
In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
Learn more
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
Learn more
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
Learn more
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
Learn more
