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Kunal Prasad

Member since 2023

Build a Data Mesh with Knowledge Catalog Earned июля 30, 2026 EDT
Arcade Simulator: Data Mesh Architect Earned июля 30, 2026 EDT
Arcade Voyage: Cloud Storage and Data Governance Earned июля 22, 2026 EDT
Discover and Protect Sensitive Data Across Your Ecosystem Earned июля 22, 2026 EDT
Secure Software Delivery Earned июля 21, 2026 EDT
Arcade Base Camp July 2026 Earned июля 21, 2026 EDT
App Building with AppSheet Earned июля 21, 2026 EDT
Arcade Adventure: Low-Code Development Earned июля 21, 2026 EDT
Introduction to Data Analytics in Google Cloud Earned нояб. 19, 2025 EST
Skills Boost Arcade Trivia August 2025 Week 1 Earned авг. 9, 2025 EDT
Skills Boost Arcade Trivia April 2025 Week 1 Earned апр. 6, 2025 EDT
Level 1: Security and Identity Earned сент. 20, 2024 EDT
Level 3: GenAIus Chats Earned сент. 14, 2024 EDT
The Arcade Trivia September 2024 Week 4 Earned сент. 11, 2024 EDT
The Arcade Base Camp September 2024 Earned сент. 11, 2024 EDT
[DEPRECATED] Gemini for Data Scientists and Analysts Earned сент. 7, 2024 EDT
The Arcade Trivia September 2024 Week 3 Earned сент. 7, 2024 EDT
The Arcade Trivia September 2024 Week 2 Earned сент. 6, 2024 EDT
The Arcade Trivia September 2024 Week 1 Earned сент. 3, 2024 EDT
Introduction to Vertex AI Studio Earned авг. 31, 2024 EDT
Create Image Captioning Models Earned авг. 31, 2024 EDT
The Arcade Trivia August 2024 Week 4 Earned авг. 28, 2024 EDT
Transformer Models and BERT Model Earned авг. 26, 2024 EDT
Encoder-Decoder Architecture Earned авг. 25, 2024 EDT
Attention Mechanism Earned авг. 25, 2024 EDT
Introduction to Image Generation Earned авг. 25, 2024 EDT
The Arcade-athon Earned авг. 24, 2024 EDT
The Arcade Trivia August 2024 Week 3 Earned авг. 22, 2024 EDT
The Arcade Certification Zone August 2024 Earned авг. 19, 2024 EDT
Introduction to Data Analytics in Google Cloud Earned авг. 17, 2024 EDT
Observability in Google Cloud Earned авг. 14, 2024 EDT
Develop Gen AI Apps with Gemini and Streamlit Earned авг. 13, 2024 EDT
[DEPRECATED] Gemini for DevOps Engineers Earned авг. 13, 2024 EDT
[DEPRECATED] Gemini for Network Engineers Earned авг. 13, 2024 EDT
The Arcade Trivia August 2024 Week 2 Earned авг. 13, 2024 EDT
[DEPRECATED] Gemini for end-to-end SDLC Earned авг. 11, 2024 EDT
[DEPRECATED] Gemini for Security Engineers Earned авг. 11, 2024 EDT
[DEPRECATED] Gemini for Cloud Architects Earned авг. 11, 2024 EDT
Essential Google Cloud Infrastructure: Foundation Earned авг. 11, 2024 EDT
[DEPRECATED] Gemini for Application Developers Earned авг. 11, 2024 EDT
Develop Serverless Apps with Firebase Earned авг. 11, 2024 EDT
Level 3: Google Cloud Functions Earned авг. 10, 2024 EDT
The Arcade Trivia August 2024 Week 1 Earned авг. 9, 2024 EDT
Level 2: Machine Learning and AI Skills Earned авг. 8, 2024 EDT
The Arcade Base Camp August 2024 Earned авг. 7, 2024 EDT
Level 1: Application Development and Deployment Earned авг. 6, 2024 EDT
Implement Cloud Security Fundamentals on Google Cloud Earned авг. 4, 2024 EDT
Google Cloud Fundamentals: Core Infrastructure Earned авг. 4, 2024 EDT
Build a Certification Study Guide: ACE Exam Prep Earned авг. 4, 2024 EDT
Mitigate Threats and Vulnerabilities with Security Command Center Earned авг. 4, 2024 EDT
Optimize Costs for Google Kubernetes Engine Earned авг. 3, 2024 EDT
Implement CI/CD Pipelines on Google Cloud Earned авг. 3, 2024 EDT
Configure and Maintain CCaaS as an Admin Earned авг. 2, 2024 EDT
Manage Functions and Reporting with CCaaS Earned авг. 2, 2024 EDT
Handle Consumer Interactions with CCaaS Earned авг. 2, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud Earned авг. 2, 2024 EDT
Trust and Security with Google Cloud Earned авг. 2, 2024 EDT
Innovating with Google Cloud Artificial Intelligence Earned авг. 2, 2024 EDT
Use Functions, Formulas, and Charts in Google Sheets Earned авг. 1, 2024 EDT
Build LookML Objects in Looker Earned авг. 1, 2024 EDT
Engineer Data for Predictive Modeling with BigQuery ML Earned июля 30, 2024 EDT
Perform Predictive Data Analysis in BigQuery Earned июля 30, 2024 EDT
Develop Serverless Applications on Cloud Run Earned июля 30, 2024 EDT
Implement DevOps Workflows in Google Cloud Earned июля 30, 2024 EDT
Build a Data Warehouse with BigQuery Earned июля 30, 2024 EDT
Cloud Architecture: Design, Implement, and Manage Earned июля 29, 2024 EDT
Deploy Kubernetes Applications on Google Cloud Earned июля 29, 2024 EDT
Use Machine Learning APIs on Google Cloud Earned июля 29, 2024 EDT
Manage Kubernetes in Google Cloud Earned июля 29, 2024 EDT
Build Infrastructure with Terraform on Google Cloud Earned июля 29, 2024 EDT
Analyze Speech and Language with Google APIs Earned июля 28, 2024 EDT
Manage Data Models in Looker Earned июля 28, 2024 EDT
Create ML Models with BigQuery ML Earned июля 28, 2024 EDT
Set Up an App Dev Environment on Google Cloud Earned июля 28, 2024 EDT
Implementing Cloud Load Balancing for Compute Engine Earned июля 28, 2024 EDT
Build a Secure Google Cloud Network Earned июля 28, 2024 EDT
Derive Insights from BigQuery Data Earned июля 28, 2024 EDT
Prepare Data for ML APIs on Google Cloud Earned июля 27, 2024 EDT
Develop Your Google Cloud Network Earned июля 27, 2024 EDT
Prompt Design in Agent Platform Earned июля 27, 2024 EDT
Analyze Images with the Cloud Vision API Earned июля 26, 2024 EDT
DEPRECATED Networking Fundamentals on Google Cloud Earned июля 26, 2024 EDT
Monitoring in Google Cloud Earned июля 26, 2024 EDT
Implement Speech and Language Solutions with Pre-trained APIs Earned июля 26, 2024 EDT
Deploy and Manage Applications on Google App Engine Earned июля 25, 2024 EDT
Build Serverless Applications with Cloud Run Functions Earned июля 25, 2024 EDT
Implement Cloud Collaboration and Productivity Workflows Earned июля 25, 2024 EDT
Build Event-Driven Applications with Eventarc Earned июля 25, 2024 EDT
Organize and Govern Data with Knowledge Catalog Earned июля 25, 2024 EDT
[Deprecated] Get Started with Looker Earned июля 24, 2024 EDT
Deploy and Secure Serverless APIs with API Gateway Earned июля 24, 2024 EDT
Implement Event-Driven Messaging and Automation Workflows Earned июля 24, 2024 EDT
Implement Cloud Storage and Data Protection Solutions Earned июля 24, 2024 EDT
The Basics of Google Cloud Compute Earned июля 24, 2024 EDT
Scaling with Google Cloud Operations Earned нояб. 27, 2023 EST
Modernize Infrastructure and Applications with Google Cloud Earned нояб. 27, 2023 EST
Exploring Data Transformation with Google Cloud Earned нояб. 25, 2023 EST
Digital Transformation with Google Cloud Earned нояб. 24, 2023 EST
[DEPRECATED]Introduction to Responsible AI Earned нояб. 21, 2023 EST
Introduction to Generative AI Earned нояб. 21, 2023 EST
Introduction to Large Language Models Earned нояб. 21, 2023 EST

Complete the introductory Build a Data Mesh with Knowledge Catalog skill badge to demonstrate skills in the following: building a data mesh with Knowledge Catalog to facilitate data security, governance, and discovery on Google Cloud. You practice and test your skills in tagging assets, assigning IAM roles, and assessing data quality in Knowledge Catalog.

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Welcome to this month's Arcade Simulator where you will be a Data Mesh Architect. In this simulation, you'll first tackle BigQuery to build date-partitioned tables, solve complex join pitfalls, and master nested data structures. Then, you'll shift to decentralized governance using Dataplex Knowledge Catalog to organize assets, assign metadata, and enforce strict cloud security. Complete with two realistic challenge labs, this simulation equips you to break down data silos, scale your infrastructure, and run a secure, seamless data mesh.

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Data is one of the most valuable assets an organization owns, making its safe handling and governance essential. In this voyage, you will master Cloud Storage fundamentals by automating bucket management via APIs and the CLI, while enforcing compliance with Bucket Lock. You will then advance to automated security, configuring Sensitive Data Protection Discovery to scan and catalog risks across BigQuery and Cloud Storage. Complete with two challenge labs, this journey equips you to secure assets across your entire cloud ecosystem.

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Complete the intermediate Discover and Protect Sensitive Data Across Your Ecosystem skill badge to demonstrate skills in the following: using Sensitive Data Protection services (including the Cloud Data Loss Prevention (DLP) API) to discover, inspect, redact, and de-identify sensitive data across your Google Cloud ecosystem including Cloud Storage files, BigQuery data, and Gen AI model responses.

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Complete the intermediate Secure Software Delivery skill badge to demonstrate your proficiency in proactively integrating security into the software development lifecycle (SDLC) with DevSecOps principles. You'll learn how to utilize Google Kubernetes Engine (GKE) and Cloud Run for secure container image deployment, implement automated vulnerability scanning to proactively identify risks, and streamline application development with Artifact Registry while maintaining a focus on security. Additionally, you'll gain skills in integrating Cloud Build for robust development processes and implementing Admission Control Policies for fine-grained control over your environment.

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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!

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Earn a skill badge by completing the App Building with AppSheet course, where you learn how to build, configure, and publish apps using AppSheet.

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Who says you need a mountain of code to build great software? This adv is your fast lane to rapid app development and automation. First, you'll jump into Google AppSheet to build and launch fully functional apps entirely code-free. Then, you'll master the backend with Cloud Run Functions, deploying event-driven code via the console and command line. Packed with two hands-on challenge labs, this quest is your ticket to building slick apps and scaling them effortlessly on Google Cloud.

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Welcome learner! This is the first of five courses of the Google Cloud Data Analytics Certificate. Jump into the world of data analytics and cloud computing. Explore the data lifecycle in the cloud and gain a better understanding of the common tools used by data analysts.

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Hey there! You're invited to game on with Skills Boost Arcade Trivia for August Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 1 badge!

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Hey there! You're invited to game on with Skills Boost Arcade Trivia for April Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the April Trivia Week 1 badge!

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Earn your newest Google Cloud Credential by gaining Security and Identity on the Google Cloud Platform. Gain hands-on experience in managing authentication, authorization, and identity with Vault, creating dynamic secrets, and implementing core cloud security principles. You'll also learn to deploy fault-tolerant environments, secure data lakes, and enhance network security. Whether you're new to cloud security or seeking to advance your skills, this level is designed to solidify your expertise.

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Discover Generative AI and Language Learning through hands-on labs that push your Google Cloud skills further and earn an exclusive Google Cloud Credential that recognizes your ability to tackle real-world challenges.

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Hey there! You're invited to game on with the Arcade Trivia for September Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 4 badge!

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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps analyze customer data and predict product sales. You also learn how to identify, categorize, and develop new customers using customer data in BigQuery. Using hands-on labs, you experience how Gemini improves data analysis and machine learning workflows.

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Hey there! You're invited to game on with the Arcade Trivia for September Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 3 badge!

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Hey there! You're invited to game on with the Arcade Trivia for September Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 2 badge!

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Hey there! You're invited to game on with the Arcade Trivia for September Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 1 badge!

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images

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Hey there! You're invited to game on with the Arcade Trivia for August Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 4 badge!

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Gemini Enterprise Agent Platform.

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Sports are captivating, intense, and fast-paced—and with the latest technology, they’re better than ever. Start your run in the Arcade-athon and earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud's powerful tools and techniques that are transforming your favorite sports!

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Hey there! You're invited to game on with the Arcade Trivia for August Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 3 badge!

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Google Cloud Certifications provide a tangible way for you to demonstrate your skills to potential or current employers. These certifications incorporate performance-based questions, testing your hands-on expertise through practical tasks. Begin your journey towards becoming a Google Certified Professional with the help of the Arcade Cert Zone. Be one of the first 20 people to complete the challenge and earn a 100% discount voucher for your next Google Cloud Digital Leader Examination. Welcome!

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This is the first of five courses in the Google Cloud Data Analytics Certificate. In this course, you’ll define the field of cloud data analysis and describe roles and responsibilities of a cloud data analyst as they relate to data acquisition, storage, processing, and visualization. You’ll explore the architecture of Google Cloud-based tools, like BigQuery and Cloud Storage, and how they are used to effectively structure, present, and report data.

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Welcome to Observability in Google Cloud, the second part of a two-part course series. It is suggested that you complete part 1, Logging and Monitoring in Google Cloud, prior to taking this course. This course is all about application performance management tools, including Error Reporting, Cloud Trace, and Cloud Profiler.

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Complete the intermediate Develop Gen AI Apps with Gemini and Streamlit skill badge course to demonstrate skills in text generation, applying function calls with the Python SDK and Gemini API, and deploying a Streamlit application with Cloud Run. In this course, you learn Gemini prompting, test Streamlit apps in Cloud Shell, and deploy them as Docker containers in Cloud Run. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps engineers manage infrastructure. You learn how to prompt Gemini to find and understand application logs, create a GKE cluster, and investigate how to create a build environment. Using a hands-on lab, you experience how Gemini improves the DevOps workflow. Duet AI was renamed to Gemini, our next-generation model.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps network engineers create, update, and maintain VPC networks. You learn how to prompt Gemini to provide specific guidance for your networking tasks, beyond what you would receive from a search engine. Using a hands-on lab, you experience how Gemini makes it easier for you to work with Google Cloud VPC networks. Duet AI was renamed to Gemini, our next-generation model.

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Hey there! You're invited to game on with the Arcade Trivia for August Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 2 badge!

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you use Google products and services to develop, test, deploy, and manage applications. With help from Gemini, you learn how to develop and build a web application, fix errors in the application, develop tests, and query data. Using a hands-on lab, you experience how Gemini improves the software development lifecycle (SDLC). Duet AI was renamed to Gemini, our next-generation model.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you secure your cloud environment and resources. You learn how to deploy example workloads into an environment in Google Cloud, identify security misconfigurations with Gemini, and remediate security misconfigurations with Gemini. Using a hands-on lab, you experience how Gemini improves your cloud security posture. Duet AI was renamed to Gemini, our next-generation model.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps administrators provision infrastructure. You learn how to prompt Gemini to explain infrastructure, deploy GKE clusters and update existing infrastructure. Using a hands-on lab, you experience how Gemini improves the GKE deployment workflow. Duet AI was renamed to Gemini, our next-generation model.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps developers build applications. You learn how to prompt Gemini to explain code, recommend Google Cloud services, and generate code for your applications. Using a hands-on lab, you experience how Gemini improves the application development workflow. Duet AI was renamed to Gemini, our next-generation model.

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Complete the intermediate Develop Serverless Apps with Firebase skill badge course to demonstrate skills in the following: architecting and building serverless web applications with Firebase, utilizing Firestore for database management, automating deployment processes using Cloud Build, and integrating Google Assistant functionality into your applications.

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Earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud Functions. Learn to create and deploy serverless functions across various programming languages, including Node.js, .NET, PHP, Ruby, and Python. Ideal for everyone, even if you are new to the cloud!

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Hey there! You're invited to game on with the Arcade Trivia for August Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 1 badge!

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From creating and optimizing ML models using BigQuery ML, deploying advanced chatbots with Dialogflow CX, to developing no-code chat apps using AppSheet, explore a series of challenges designed to enhance your Google Cloud skills and earn an exclusive Google Cloud Credential!

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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!

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Earn an exclusive Google Cloud Credential by gaining practical experience in app development and deployment on the Google Cloud Platform. Learn to build, manage, and scale applications while setting up development environments, storing data, and deploying apps. Perfect for you, even if you are new to the cloud!

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Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge course to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.

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Complete the intermediate Mitigate Threats and Vulnerabilities with Security Command Center skill badge course to demonstrate skills in the following: preventing and managing environment threats, identifying and mitigating application vulnerabilities, and responding to security anomalies.

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Complete the intermediate Optimize Costs for Google Kubernetes Engine skill badge course to demonstrate skills in the following: creating and managing multi-tenant clusters, monitoring resource usage by namespace, configuring cluster and pod autoscaling for efficiency, setting up load balancing for optimal resource distribution, and implementing liveness and readiness probes to ensure application health and cost-effectiveness.

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Earn the intermediate skill badge by completing the Implement CI/CD Pipelines on Google Cloud skill badge course where you learn how to use Artifact Registry, Cloud Build, and Cloud Deploy. You interact with the Google Cloud console, Google Cloud CLI, Cloud Run, and GKE. This course teaches you how to build continuous integration pipelines, store and secure artifacts, scan for vulnerabilities, attest to the validity of approved releases. Additionally, you get hands-on experience deploying applications to both GKE and Cloud Run.

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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Agent Ready (GEAR) program.

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

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As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Complete the intermediate Use Functions, Formulas and Charts in Google Sheets skill badge course to demonstrate skills in the following: analyzing data with functions; visualizing data using charts; and searching, validating, formatting, and displaying data.

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Complete the introductory Build LookML Objects in Looker skill badge course to demonstrate skills in the following: building new dimensions and measures, views, and derived tables; setting measure filters and types based on requirements; updating dimensions and measures; building and refining Explores; joining views to existing Explores; and deciding which LookML objects to create based on business requirements.

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Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.

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Complete the intermediate Perform Predictive Data Analysis in BigQuery skill badge course to demonstrate skills in the following: creating datasets in BigQuery by importing CSV and JSON files; harnessing the power of BigQuery with sophisticated SQL analytical concepts, including using BigQuery ML to train an expected goals model on soccer event data and evaluate the impressiveness of World Cup goals.

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Complete the intermediate Develop Serverless Applications on Cloud Run skill badge course to demonstrate skills in the following: integrating Cloud Run with Cloud Storage for data management, architecting resilient asynchronous systems using Cloud Run and Pub/Sub, constructing REST API gateways powered by Cloud Run, and building and deploying services on Cloud Run.

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Complete the intermediate Implement DevOps Workflows in Google Cloud skill badge to demonstrate skills in the following: creating and managing Git repositories, launching, managing, and scaling deployments on Google Kubernetes Engine (GKE), and architecting CI/CD pipelines that automate container image builds and deployments to GKE.

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Complete the intermediate Build a Data Warehouse with BigQuery skill badge course to demonstrate skills in the following: joining data to create new tables, troubleshooting joins, appending data with unions, creating date-partitioned tables, and working with JSON, arrays, and structs in BigQuery.

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Earn a skill badge by completing the Cloud Architecture: Design, Implement, and Manage to demonstrate skills in the following: deploy a publicly accessible website using Apache web servers, configure a Compute Engine VM using startup scripts, configure secure RDP using a Windows Bastion host and firewall rules, build and deploy a Docker image to a Kubernetes cluster and then update it, and create a CloudSQL instance and import a MySQL database. This skill badge is a great resource for understanding topics that will appear in the Google Cloud Certified Professional Cloud Architect certification exam.

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.

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Earn the advanced skill badge by completing the Use Machine Learning APIs on Google Cloud course, where you learn the basic features for the following machine learning and AI technologies: Cloud Vision API, Cloud Translation API, and Cloud Natural Language API.

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Complete the intermediate Manage Kubernetes in Google Cloud skill badge course to demonstrate skills in the following: managing deployments with kubectl, monitoring and debugging applications on Google Kubernetes Engine (GKE), and continuous delivery techniques.

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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.

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Earn a skill badge by completing the Analyze Speech and Language with Google APIs quest, where you learn how to use the Natural Language and Speech APIs in real-world settings.

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Complete the intermediate Manage Data Models in Looker skill badge course to demonstrate skills in the following: maintaining LookML project health; utilizing SQL runner for data validation; employing LookML best practices; optimizing queries and reports for performance; and implementing persistent derived tables and caching policies.

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Complete the intermediate Create ML Models with BigQuery ML skill badge to demonstrate skills in creating and evaluating machine learning models with BigQuery ML to make data predictions.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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Earn a skill badge by completing the Build a Secure Google Cloud Network skill badge course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud.

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Complete the introductory Derive Insights from BigQuery Data skill badge course to demonstrate skills in the following: Write SQL queries.Query public tables.Load sample data into BigQuery.Troubleshoot common syntax errors with the query validator in BigQuery.Create reports in Data Studio by connecting to BigQuery data.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Managed Service for Apache Spark, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API.

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Earn a skill badge by completing the Develop your Google Cloud Network skill badge course, where you learn multiple ways to deploy and monitor applications including how to: explore IAM roles and add/remove project access, create VPC networks, deploy and monitor Compute Engine VMs, write SQL queries, deploy and monitor VMs in Compute Engine, and deploy applications using Kubernetes with multiple deployment approaches.

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Complete the introductory Prompt Design in Agent Platform skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Agent Platform. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Earn a skill badge by completing the Analyze Images with the Cloud Vision API quest, where you discover how to leverage the Cloud Vision API for various tasks, including extracting text from images.

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Earn a skill badge by completing the Networking Fundamentals on Google Cloud quest, where you learn how to work with VPC networks and load balancers on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this Skill Badge, and the final assessment challenge lab, to receive a digital badge that you can share with your network.

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Complete the introductory Monitoring in Google Cloud skill badge course to demonstrate skills in the following: using Cloud Monitoring tools to monitor resources on Google Cloud.

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Earn the Introductory Skill Badge by completing the Implement Speech and Language Solutions with Pre-trained APIs course, where you learn how to use speech related API tools to synthesise and transcribe speech.

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Earn a Skill Badge by completing the Deploy and Manage Applications on Google App Engine course, where you learn how to use App Engine with Python, Go, and PHP.

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Earn a Introductory skill badge by completing the Build Serverless Applications with Cloud Run Functions course, where you learn how to use Cloud Run functions through the Google Cloud console and on the command line.

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Earn an introductory skill badge by completing the Implement Cloud Collaboration and Productivity Workflows course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.

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Earn a Skill Badge by completing the Build Event-Driven Applications with Eventarc course. In this course, you use Eventarc to create event triggers for different resources, including Pub/Sub topics and Cloud Storage buckets.

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Complete the introductory Organize and Govern Data with Knowledge Catalog skill badge to demonstrate skills in the following: creating Knowledge Catalog assets, creating aspect types, and applying aspects to entries in Knowledge Catalog.

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Earn a skill badge by completing the Get Started with Looker skill badge course, where you learn how to analyze, visualize, and curate data using Looker Studio and Looker.

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Earn a skill badge by completing the Deploy and Secure Serverless APIs with API Gateway skill badge course, where you learn how to use API Gateway to deploy, secure, and manage APIs with a fully managed gateway.

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Earn a skill badge by completing the Implement Event-Driven Messaging and Automation Workflows skill badge course, where you learn how to use Pub/Sub through the Cloud console, how Cloud Scheduler jobs can save you effort, and when Pub/Sub Lite can save you money on high-volume event ingestion.

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Earn a Skill Badge by completing the Implement Cloud Storage and Data Protection Solutions course. Learn to create a Cloud Storage bucket, use the command line, and protect objects with Bucket Lock.

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Earn a skill badge by completing the The Basics of Google Cloud Compute skill badge course, where you learn how to work with virtual machines (VMs), persistent disks, and web servers using Compute Engine.

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Agent Ready (GEAR) program.

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