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Salman Shareef M

Member since 2021

Bronze League

25195 points
Gen AI: Beyond the Chatbot Earned нояб. 25, 2025 EST
Build basic Conversational Agents with Playbooks and Flows Earned нояб. 13, 2025 EST
Build deterministic Virtual Agent enhanced with data stores Earned окт. 22, 2024 EDT
Text Prompt Engineering Techniques Earned окт. 22, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned окт. 21, 2024 EDT
Prepare Data for ML APIs on Google Cloud Earned сент. 16, 2024 EDT
Production Machine Learning Systems Earned сент. 16, 2024 EDT
Machine Learning in the Enterprise Earned сент. 10, 2024 EDT
[DEPRECATED] Feature Engineering Earned сент. 10, 2024 EDT
[Depricated] Build, Train and Deploy ML Models with Keras on Google Cloud Earned сент. 10, 2024 EDT
Launching into Machine Learning Earned сент. 10, 2024 EDT
Introduction to AI and Machine Learning on Google Cloud Earned июля 12, 2024 EDT
Vector Search and Embeddings Earned апр. 8, 2024 EDT
[DEPRECATED] Implementing Generative AI with Vertex AI Earned апр. 8, 2024 EDT
[DEPRECATED] Generative AI Fundamentals Earned авг. 21, 2023 EDT
Introduction to Vertex AI Studio Earned июня 22, 2023 EDT
Create Image Captioning Models Earned июня 22, 2023 EDT
Transformer Models and BERT Model Earned июня 22, 2023 EDT
Attention Mechanism Earned июня 22, 2023 EDT
Encoder-Decoder Architecture Earned июня 22, 2023 EDT
Introduction to Image Generation Earned июня 22, 2023 EDT
Generative AI Fundamentals Earned июня 19, 2023 EDT
[DEPRECATED]Introduction to Responsible AI Earned июня 19, 2023 EDT
Introduction to Large Language Models Earned июня 19, 2023 EDT
Serverless Data Processing with Dataflow: Foundations Earned июня 6, 2023 EDT
Smart Analytics, Machine Learning, and AI on Google Cloud Earned июня 5, 2023 EDT
Build Streaming Data Pipelines on Google Cloud Earned июня 1, 2023 EDT
Build Batch Data Pipelines on Google Cloud Earned мая 31, 2023 EDT
Build Data Lakes and Data Warehouses on Google Cloud Earned мая 30, 2023 EDT
Introduction to Generative AI Earned мая 19, 2023 EDT
Contact Center as a Service Implementation Earned апр. 21, 2023 EDT
[DEPRECATED] Google Cloud Big Data and Machine Learning Fundamentals Earned нояб. 2, 2022 EDT
Getting Started with Google Kubernetes Engine Earned мая 12, 2022 EDT
Build Infrastructure with Terraform on Google Cloud Earned мая 11, 2022 EDT
Set Up an App Dev Environment on Google Cloud Earned мая 11, 2022 EDT
Implementing Cloud Load Balancing for Compute Engine Earned мая 11, 2022 EDT
Cloud Engineering Earned мая 4, 2022 EDT
Essential Google Cloud Infrastructure: Foundation Earned марта 22, 2022 EDT
Virtual Agent Development in Dialogflow ES for Software Devs Earned февр. 22, 2022 EST
Virtual Agent Development in Dialogflow ES for Citizen Devs Earned февр. 18, 2022 EST
CCAI Operations and Implementation Earned февр. 17, 2022 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned февр. 9, 2022 EST
Google Cloud Fundamentals: Core Infrastructure Earned янв. 26, 2022 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned янв. 12, 2022 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals Earned янв. 10, 2022 EST
Customer Experiences with Contact Center AI Earned янв. 6, 2022 EST
Google Cloud Essentials Earned дек. 21, 2021 EST

Gen AI: Beyond the Chatbot is the first course of the Gen AI Leader learning path and has no prerequisites. This course aims to move beyond the basic understanding of chatbots to explore the true potential of generative AI for your organization. You explore concepts like foundation models and prompt engineering, which are crucial for leveraging the power of gen AI. The course also guides you through important considerations you should make when developing a successful gen AI strategy for your organization.

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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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Complete the introductory Prepare Data for ML APIs on Google Cloud skill badge to demonstrate skills in the following: cleaning data with Dataprep by Trifacta, running data pipelines in Dataflow, creating clusters and running Apache Spark jobs in Managed Service for Apache Spark, and calling ML APIs including the Cloud Natural Language API, Google Cloud Speech-to-Text API, and Video Intelligence API.

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This course covers how to implement the various flavors of production ML systems— static, dynamic, and continuous training; static and dynamic inference; and batch and online processing. You delve into TensorFlow abstraction levels, the various options for doing distributed training, and how to write distributed training models with custom estimators. This is the second course of the Advanced Machine Learning on Google Cloud series. After completing this course, enroll in the Image Understanding with TensorFlow on Google Cloud course.

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This course takes a real-world approach to the ML Workflow through a case study. An ML team faces several ML business requirements and use cases. The team must understand the tools required for data management and governance and consider the best approach for data preprocessing. The team is presented with three options to build ML models for two use cases. The course explains why they would use AutoML, BigQuery ML, or custom training to achieve their objectives.

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This course explores the benefits of using Vertex AI Feature Store, how to improve the accuracy of ML models, and how to find which data columns make the most useful features. This course also includes content and labs on feature engineering using BigQuery ML, Keras, and TensorFlow.

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This course covers building ML models with TensorFlow and Keras, improving the accuracy of ML models and writing ML models for scaled use.

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The course begins with a discussion about data: how to improve data quality and perform exploratory data analysis. We describe Vertex AI AutoML and how to build, train, and deploy an ML model without writing a single line of code. You will understand the benefits of Big Query ML. We then discuss how to optimize a machine learning (ML) model and how generalization and sampling can help assess the quality of ML models for custom training.

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This course introduces Google Cloud's AI and machine learning (ML) capabilities, with a focus on developing both generative and predictive AI projects. It explores the various technologies, products, and tools available throughout the data-to-AI lifecycle, empowering data scientists, AI developers, and ML engineers to enhance their expertise through interactive exercises.

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Explore AI-powered search technologies, tools, and applications in this course. Learn semantic search utilizing vector embeddings, hybrid search combining semantic and keyword approaches, and retrieval-augmented generation (RAG) minimizing AI hallucinations as a grounded AI agent. Gain practical experience with Vertex AI Vector Search to build your intelligent search engine. Explore other content in the Gemini Agent Ready (GEAR) program.

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This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Gemini Enterprise Agent Platform.

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Earn a skill badge by completing the Introduction to Generative AI, Introduction to Large Language Models and Introduction to Responsible AI courses. By passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Agent Ready (GEAR) program.

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This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.

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Incorporating machine learning into data pipelines increases the ability to extract insights from data. This course covers ways machine learning can be included in data pipelines on Google Cloud. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this course introduces Notebooks and BigQuery machine learning (BigQuery ML). Also, this course covers how to productionalize machine learning solutions by using Vertex AI.

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In this course you will get hands-on in order to work through real-world challenges faced when building streaming data pipelines. The primary focus is on managing continuous, unbounded data with Google Cloud products.

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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting. Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.

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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.

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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud. The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.

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Complete the intermediate Build Infrastructure with Terraform on Google Cloud skill badge to demonstrate skills in the following: Infrastructure as Code (IaC) principles using Terraform, provisioning and managing Google Cloud resources with Terraform configurations, effective state management (local and remote), and modularizing Terraform code for reusability and organization.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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This fundamental-level quest is unique amongst the other quest offerings. The labs have been curated to give IT professionals hands-on practice with topics and services that appear in the Google Cloud Certified Associate Cloud Engineer Certification. From IAM, to networking, to Kubernetes engine deployment, this quest is composed of specific labs that will put your Google Cloud knowledge to the test. Be aware that while practice with these labs will increase your skills and abilities, we recommend that you also review the exam guide and other available preparation resources.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.

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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents. This is an intermediate course, intended for learners with the following types of roles: Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows. Citizen developers: Creates new business applications fo…

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.

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