Pranali Jamdade
Member since 2022
Gold League
93075 points
Level 3: Google Cloud Adventures
Earned Oct 13, 2024 EDT
Level 3: GenAIus Chats
Earned Sep 17, 2024 EDT
Level 1: Application Development and Deployment
Earned Aug 31, 2024 EDT
使用 AppSheet 建構應用程式
Earned Aug 31, 2024 EDT
The Arcade Trivia August 2024 Week 4
Earned Aug 28, 2024 EDT
Level 2: Machine Learning and AI Skills
Earned Aug 27, 2024 EDT
DEPRECATED Detect Manufacturing Defects Using Visual Inspection AI
Earned Aug 27, 2024 EDT
在 Google Cloud 部署 Kubernetes 應用程式
Earned Aug 26, 2024 EDT
The Arcade-athon
Earned Aug 23, 2024 EDT
Google 雲端硬碟內建的 Gemini
Earned Aug 23, 2024 EDT
Google Meet 內建 Gemini
Earned Aug 23, 2024 EDT
Google 試算表內建 Gemini
Earned Aug 23, 2024 EDT
Google 簡報內建 Gemini
Earned Aug 23, 2024 EDT
Google 文件內建 Gemini
Earned Aug 23, 2024 EDT
Gmail 內建 Gemini
Earned Aug 23, 2024 EDT
Google Workspace with Gemini：AI 工作流程的基礎
Earned Aug 23, 2024 EDT
在 Google Cloud 設定應用程式開發環境
Earned Aug 22, 2024 EDT
The Arcade Trivia August 2024 Week 3
Earned Aug 21, 2024 EDT
The Arcade Trivia August 2024 Week 2
Earned Aug 20, 2024 EDT
Level 3: Google Cloud Functions
Earned Aug 17, 2024 EDT
The Arcade Certification Zone August 2024
Earned Aug 16, 2024 EDT
The Arcade Trivia August 2024 Week 1
Earned Aug 16, 2024 EDT
The Arcade Base Camp August 2024
Earned Aug 14, 2024 EDT
Google Security Operations - SOAR Analyst
Earned Aug 9, 2024 EDT
生成式 AI 適用的機器學習運作 (MLOps)
Earned Aug 9, 2024 EDT
Vertex AI Studio 簡介
Earned Aug 9, 2024 EDT
建立圖像說明生成模型
Earned Aug 9, 2024 EDT
Transformer 和 BERT 模型
Earned Aug 9, 2024 EDT
編碼器-解碼器架構
Earned Aug 9, 2024 EDT
注意力機制
Earned Aug 9, 2024 EDT
圖像生成簡介
Earned Aug 9, 2024 EDT
Google Security Operations - Deep Dive
Earned Aug 1, 2024 EDT
[Deprecated]Google Security Operations - Fundamentals
Earned Aug 1, 2024 EDT
使用 Google Cloud 作業套件調度資源
Earned Aug 1, 2024 EDT
Google Cloud 的可靠性與安全性
Earned Aug 1, 2024 EDT
運用 Google Cloud 翻新基礎架構和應用程式
Earned Aug 1, 2024 EDT
運用 Google Cloud 人工智慧推動創新
Earned Aug 1, 2024 EDT
運用 Google Cloud 探索資料轉換功能
Earned Aug 1, 2024 EDT
透過 Google Cloud 進行數位轉型
Earned Aug 1, 2024 EDT
Change Management for Google Workspace
Earned Jul 31, 2024 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned Jul 31, 2024 EDT
Google Workspace 資料治理
Earned Jul 31, 2024 EDT
Google Workspace 安全性
Earned Jul 31, 2024 EDT
Google Workspace 核心服務
Earned Jul 31, 2024 EDT
Google Workspace 的使用者和資源管理功能
Earned Jul 31, 2024 EDT
Preparing for Your Google Workspace Administrator Journey
Earned Jul 31, 2024 EDT
[DEPRECATED] 使用 Gemini：端對端 SDLC
Earned Jul 31, 2024 EDT
[DEPRECATED] 使用 Gemini：資安工程師
Earned Jul 31, 2024 EDT
[DEPRECATED] 使用 Gemini：雲端架構師
Earned Jul 31, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Jul 31, 2024 EDT
在 Agent Platform 設計提示
Earned Jul 31, 2024 EDT
負責任的 AI 技術簡介
Earned Jul 31, 2024 EDT
大型語言模型簡介
Earned Jul 31, 2024 EDT
生成式 AI 簡介
Earned Jul 31, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned Jul 31, 2024 EDT
Advanced Conversation Design
Earned Jul 30, 2024 EDT
[DEPRECATED] Advanced Performance Measurement
Earned Jul 30, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned Jul 30, 2024 EDT
對話設計基礎概念
Earned Jul 30, 2024 EDT
[DEPRECATED] Basic Performance Measurement
Earned Jul 30, 2024 EDT
[DEPRECATED] DFCX Virtual Agent Delivery Framework
Earned Jul 30, 2024 EDT
[DEPRECATED] Agent Summarization (Custom)
Earned Jul 30, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned Jul 28, 2024 EDT
對話式 AI 與互動架構
Earned Jul 28, 2024 EDT
Configure and Maintain CCaaS as an Admin
Earned Jul 27, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Jul 27, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Jul 27, 2024 EDT
搭配使用 API 和 Cloud Storage
Earned Sep 5, 2023 EDT
使用 Google Cloud Speech API
Earned Sep 4, 2023 EDT
使用 Natural Language API 分析情緒
Earned Sep 4, 2023 EDT
使用 Apps Script 整合 BigQuery 資料與 Google Workspace
Earned Aug 31, 2023 EDT
Level 2: Apps Script and Networks
Earned Aug 31, 2023 EDT
雲端架構：設計、實作與管理
Earned Aug 31, 2023 EDT
在 Google Cloud 實作 DevOps 工作流程
Earned Aug 31, 2023 EDT
運用 BigQuery ML 建立機器學習模型
Earned Aug 31, 2023 EDT
透過 Google Cloud 建構網站
Earned Aug 31, 2023 EDT
使用預訓練 API 實現語音和語言解決方案
Earned Aug 31, 2023 EDT
使用 Firebase 開發無伺服器應用程式
Earned Aug 29, 2023 EDT
Level 3: GenAI
Earned Aug 28, 2023 EDT
Qwiklabs Trivia August 2023
Earned Aug 28, 2023 EDT
建構安全的 Google Cloud 網路
Earned Aug 27, 2023 EDT
使用 BigQuery ML 為預測模型進行資料工程
Earned Aug 26, 2023 EDT
Qwiklabs Trivia July 2023
Earned Jul 30, 2023 EDT
Level 2: Data Deep Dive
Earned Jul 30, 2023 EDT
在 Google Cloud 實作 Sensitive Data Protection
Earned Jul 30, 2023 EDT
使用 Cloud Vision API 分析圖片
Earned Jul 29, 2023 EDT
充實中繼資料及發掘 Lakehouse 資料
Earned Jul 29, 2023 EDT
保護 Lakehouse 資料
Earned Jul 29, 2023 EDT
Getting Started with Go on Google Cloud
Earned Jul 20, 2023 EDT
DEPRECATED Networking Fundamentals on Google Cloud
Earned Jul 19, 2023 EDT
Google Cloud Compute 基本操作
Earned Jul 19, 2023 EDT
在 Google App Engine 上部署及管理應用程式
Earned Jul 18, 2023 EDT
Level 1: AppDev and Infrastructure
Earned Jul 18, 2023 EDT
Your next Google Cloud Credential is within reach! Complete a series of hands-on labs (adventures!) that will help you build key Google Cloud Skills. You’ll cover topics like Compute, Storage, Networking, IAM, Kubernetes, BigQuery, and more, working through real-world scenarios to boost your understanding. No prior experience required!
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Discover Generative AI and Language Learning through hands-on labs that push your Google Cloud skills further and earn an exclusive Google Cloud Credential that recognizes your ability to tackle real-world challenges.
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Earn an exclusive Google Cloud Credential by gaining practical experience in app development and deployment on the Google Cloud Platform. Learn to build, manage, and scale applications while setting up development environments, storing data, and deploying apps. Perfect for you, even if you are new to the cloud!
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完成使用 AppSheet 建構應用程式課程，即可獲得技能徽章 ，瞭解如何使用 AppSheet 建構、設定及發布應用程式。
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Hey there! You're invited to game on with the Arcade Trivia for August Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 4 badge!
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From creating and optimizing ML models using BigQuery ML, deploying advanced chatbots with Dialogflow CX, to developing no-code chat apps using AppSheet, explore a series of challenges designed to enhance your Google Cloud skills and earn an exclusive Google Cloud Credential!
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Earn a skill badge by completing the Detect Manufacturing Defects using Visual Inspection AI course, where you learn how to use Visual Inspection AI to deploy a solution artifact and test that it can successfully identify defects in a manufacturing process.
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完成 在 Google Cloud 部署 Kubernetes 應用程式 技能徽章中階課程，即可證明您具備下列技能： 設定及建構 Docker 容器映像檔、建立及管理 Google Kubernetes Engine (GKE) 叢集、運用 kubectl 有效 管理叢集，以及運用強大的持續推送軟體更新做法來部署 Kubernetes 應用程式。
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Sports are captivating, intense, and fast-paced—and with the latest technology, they’re better than ever. Start your run in the Arcade-athon and earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud's powerful tools and techniques that are transforming your favorite sports!
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本課程將說明如何使用 Google 雲端硬碟內建 Gemini，管理及擷取檔案。瞭解如何使用自然語言尋找素材資源、透過 AI 摘要功能擷取特定事實 (不必開啟檔案)、即時總結多種媒體格式的內容，以及將檔案集合儲存為「專案」，以便重複研究。
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本課程將介紹如何使用 Google Meet 內建 Gemini，提升視訊協作體驗。內容包括如何自動做筆記、使用即時文字和語音翻譯、私下補上錯過的討論內容，以及立即提升音訊和視訊品質。
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本課程將說明如何使用 Google 試算表內建 Gemini，自動整理資料及處理複雜數字。瞭解如何從原始文字建立表格、使用自然語言自動填入資料、依需求生成原生試算表公式，以及快速擷取高階洞察資訊或製作圖表，完全不需要具備進階試算表專業知識。
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本課程將介紹如何使用 Google 簡報內建 Gemini，將概念轉化為吸睛的簡報。瞭解如何透過單一提示詞或現有來源文件生成結構化簡報、使用自動設計強化功能調整投影片版面配置、建立自訂向量圖形和相片，以及動態製作投影片文案和精確的演講者備忘稿。
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本課程將說明如何使用 Google 文件內建 Gemini 簡化寫作和內容創作流程。瞭解如何從頭撰寫文件、使用互動式工具調整寫作語氣和提升清晰度、總結複雜檔案，以及將長篇文字順暢轉換為結構化資產，供其他 Google Workspace 應用程式使用。
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本課程將說明如何使用 Gmail 內建 Gemini，提升電子郵件管理效率。瞭解如何直接在收件匣中總結冗長的討論串、使用自然語言擷取資訊、草擬專業回覆，以及制定溝通策略。
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客戶能透過 Gemini for Google Workspace 在 Google Workspace 使用生成式 AI 功能。本學習路徑會介紹 Gemini 的主要功能，並說明如何在 Google Workspace 善用這些功能，提高生產力和效率。
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只要修完「在 Google Cloud 設定應用程式開發環境」課程，就能獲得技能徽章。 在本課程中，您將學會如何使用以下技術的基本功能，建構和連結以儲存空間為中心的雲端基礎架構：Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
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Hey there! You're invited to game on with the Arcade Trivia for August Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 3 badge!
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Hey there! You're invited to game on with the Arcade Trivia for August Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 2 badge!
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Earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud Functions. Learn to create and deploy serverless functions across various programming languages, including Node.js, .NET, PHP, Ruby, and Python. Ideal for everyone, even if you are new to the cloud!
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Google Cloud Certifications provide a tangible way for you to demonstrate your skills to potential or current employers. These certifications incorporate performance-based questions, testing your hands-on expertise through practical tasks. Begin your journey towards becoming a Google Certified Professional with the help of the Arcade Cert Zone. Be one of the first 20 people to complete the challenge and earn a 100% discount voucher for your next Google Cloud Digital Leader Examination. Welcome!
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Hey there! You're invited to game on with the Arcade Trivia for August Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 1 badge!
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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
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This course helps you understand how to use Chronicle to properly handle security incidents.
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本課程旨在提供必要的知識和工具，協助您探索機器學習運作團隊在部署及管理生成式 AI 模型時面臨的獨特挑戰，並瞭解 Vertex AI 如何幫 AI 團隊簡化機器學習運作程序，打造成效非凡的生成式 AI 專案。
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本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
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本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分，例如編碼器和解碼器，以及如何訓練和評估模型。在本課程結束時，您將能建立自己的圖像說明生成模型，並使用模型產生圖像說明文字。
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這堂課程將說明變換器架構，以及基於變換器的雙向編碼器表示技術 (BERT) 模型，同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外，也會介紹 BERT 適用的各種任務，像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
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本課程概要說明解碼器與編碼器的架構，這種強大且常見的機器學習架構適用於序列對序列的任務，例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件，並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中，您將學習如何從頭開始使用 TensorFlow 寫程式，導入簡單的編碼器與解碼器架構來產生詩詞。
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本課程將介紹注意力機制，說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外，也將解釋注意力的運作方式，以及如何使用注意力來提高各種機器學習任務的成效，包括機器翻譯、文字摘要和回答問題。
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本課程將介紹擴散模型，這是一種機器學習模型，近期在圖像生成領域展現亮眼潛力。概念源自物理學，尤其深受熱力學影響。過去幾年來，在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中，擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論，並說明如何在 Vertex AI 上訓練和部署這些模型。
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Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
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This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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各種規模的機構都開始運用雲端的強大功能和靈活性，徹底改變營運方式。不過，有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念，以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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組織將資料和應用程式遷移至雲端後，必須因應快速變化的安全性挑戰。本課程將探討雲端安全性的基礎知識、Google Cloud 融入安全考量設計的基礎架構價值，以及縱深防禦策略。此外，還會著重說明如何透過 AI 輔助作業和法規遵循工具，協助組織滿足嚴格的全球法規要求。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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許多傳統企業使用舊版系統和應用程式，無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統，以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰，並提供解決方案，說明如何運用雲端技術克服難題。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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人工智慧 (AI) 和機器學習 (ML) 象徵著資訊技術的重大演進，正迅速改變各行各業。在「運用 Google Cloud 人工智慧推動創新」課程中，我們會探討組織如何運用 AI 和機器學習技術，翻轉業務流程。
本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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雲端技術是強大的資產，與資料搭配後，將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端，讓資料更易於存取、做為行動依據和更有價值。
這門課程是 Cloud Digital Leader 學習路徑的一部分，旨在協助個人在職務上成長，並打造企業的未來。
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數位轉型是現代組織必經的關鍵旅程，而建立穩固的雲端運算基礎，是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」，將會介紹核心技術和策略框架，協助組織革新營運方式，並探討基本的雲端概念、全球網路基礎架構和共同責任模式，幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分，旨在促進個人職能發展，並打造企業的未來。
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This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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本課程可助您培養在 Google Workspace 環境管理資料的技能。首先，您會瞭解如何在 Gmail 和雲端硬碟，運用資料遺失防護規則防止資料外洩。接著，您將學習使用 Google 保管箱保留、保存及檢索資料。再來，我們會說明如何設定資料地區和匯出方式，以遵守法規要求。最後，您會學習運用標籤區分資料，更安全有條理地管理資料。
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本課程說明如何保護 Google Workspace 環境。學員將導入高強度密碼政策和兩步驟驗證，控管使用者存取權，然後使用安全調查工具，主動找出並應對安全風險。接著，學員將管理第三方應用程式存取權和行動裝置，確保安全無虞。最後，學員將強制執行電子郵件安全性和法規遵循措施，保護機構資料。
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本課程旨在讓學員全面瞭解 Google Workspace 核心服務。學員將瞭解如何啟用、停用及設定這些服務，包括 Gmail、日曆、雲端硬碟、Meet、Chat 和文件。接著，他們將學習如何部署及管理 Gemini，為使用者提供強大助力。最後，學員將瞭解 AppSheet 和 Apps Script 的應用實例，學習如何自動處理工作，並擴充 Google Workspace 應用程式的功能。
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本課程介紹 Google Workspace 的使用者和資源管理功能，學員將瞭解如何根據組織需求來設定組織單位、管理各類型的 Google 群組、培養有關管理 Google Workspace 網域設定的專業知識，最後學會如何最佳化及整理 Google Workspace 環境內的資源。
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This course helps learners prepare to study for the Professional Google Workspace Administrator Certification exam. Learners will be exposed to and engage with exam topics through a series of readings, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助您透過 Google Cloud 使用 Google 產品和服務，開發、測試、部署及管理應用程式。有了 Gemini 的協助，您會學到如何開發和建構網頁應用程式、修正應用程式中的錯誤、開發測試及查詢資料。在實作研究室中，您也會體驗到 Gemini 如何改良軟體開發生命週期 (SDLC)。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助您透過 Google Cloud 保護雲端環境和資源。您將學到如何將工作負載範例部署到 Google Cloud 中的環境，以及運用 Gemini 找出並修復安全性設定錯誤。在實作研究室中，您也會體驗到 Gemini 如何改良雲端安全防護機制。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助管理員在 Google Cloud 佈建基礎架構。您將瞭解如何透過提示讓 Gemini 解釋基礎架構、部署 GKE 叢集，以及更新既有的基礎架構。在實作研究室中，您也會體驗到 Gemini 如何改良 GKE 的部署工作流程。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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完成 在 Agent Platform 設計提示 技能徽章入門課程，即可證明您具備下列技能： 在 Agent Platform 設計提示、分析圖片，以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容， 以及將 Gemini 模型用於實際的行銷情境。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
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這堂課程會介紹對話設計的基礎原則，協助您打造吸引人又有效的聊天機器人服務，模擬真人互動般的體驗。
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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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本課程將介紹 Gemini Enterprise for Customer Experience (GECX) 及其強大的生成式 AI 功能，顛覆您對客服的認知。首先，您將回顧客服中心的發展歷程，瞭解這類機構的演變，以及生成式 AI 如何推動其發展。接著，課程會深入探討 GECX 解決方案的核心要素，看看各元件如何發揮功用，進而提供卓越的客戶體驗。最後，則會介紹 GECX 能為企業帶來哪些重要商業價值，並說明如何規劃實際應用方式與各類使用者角色，以便運用這項創新解決方案創造效益。
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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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完成「搭配使用 API 和 Cloud Storage」 技能徽章入門課程，即可證明您具備下列技能： 搭配使用 API 和 Cloud Storage 資源，包括 Cloud Storage API。
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完成「使用 Google Cloud Speech API」課程，即可獲得技能徽章。本課程將說明如何建立 Speech-to-Text API 要求、將音訊 及語音轉錄為文字。
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完成「使用 Natural Language API 分析情緒」任務， 瞭解 API 如何從文字判斷情緒， 即可獲得技能徽章。
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完成「使用 Apps Script 整合 BigQuery 資料與 Google Workspace」技能徽章入門課程，即可證明您瞭解如何透過 AppSheet 將 Workspace 產品連結至 BigQuery。
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For organisations to thrive in the digital world, it is important for them to have secured networks to protect sensitive data, prevent cyber threats and maintain customer trust. Learn the principles of network design, security and management and integrating BigQuery Data and Google Workspace using Apps Script. Gain hands-on experience with labs carefully designed to nurture and assess your tech skills and set you on a course to earn your first Google Cloud credential.
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完成 雲端架構：設計、實作與管理 課程即可獲得 技能徽章，證明您具備下列技能： 使用 Apache 網路伺服器部署可公開存取的網站、使用開機指令碼設定 Compute Engine VM、 使用 Windows 防禦主機和防火牆規則設定安全的 RDP、建構 Docker 映像檔並部署至 Kubernetes 叢集，然後進行更新，以及建立 Cloud SQL 執行個體並匯入 MySQL 資料庫。 這個技能徽章課程是絕佳的 資源，可讓您瞭解Google Cloud 認證專業雲端架構師認證測驗涵蓋的主題。
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完成 在 Google Cloud 實作 DevOps 工作流程 技能徽章中階課程， 即可證明您具備下列技能：建立與管理 Git 存放區、 在 Google Kubernetes Engine (GKE) 發布、管理和調度 Deployment， 以及建立 CI/CD 管道，自動建構容器映像檔與執行 GKE 部署作業。
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完成「運用 BigQuery ML 建立機器學習模型」技能徽章中階課程，即可證明您具備下列技能： 可使用 BigQuery ML 建立及評估機器學習模型，並根據資料進行預測。
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完成透過 Google Cloud 建構網站技能徽章課程，即可獲得入門級技能徽章。 本課程以 Get Cooking in Cloud 系列影片為基礎， 涵蓋以下主題：在 Cloud Run 部署網站在 Compute Engine 託管網頁應用程式在 Google Kubernetes Engine 建立、 部署及擴充網站使用 Cloud Build 將單體式應用程式遷移至微服務架構
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完成使用預訓練 API 實現語音和語言解決方案課程以獲得技能徽章，了解如何使用與語音相關的 API 工具來合成和轉錄語音。
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完成 使用 Firebase 開發無伺服器應用程式 技能徽章中階課程， 即可證明您具備下列技能：使用 Firebase 架構及建構無伺服器的網頁應用程式、 運用 Firestore 管理資料庫、使用 Cloud Build 自動部署內容， 以及將 Google 助理功能整合至應用程式。
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Recently, a McKinsey report found that Generative AI could add up to $4.4 trillion a year to the global economy, signaling an imminent surge in the demand for GenAI professionals. Now is the perfect time to get a head start and gain hands-on experience with Google Cloud's powerful GenAI tools and techniques, carefully designed to enhance your tech skills and set you on a promising course. Play now to be at the forefront of innovation, shaping the future with GenAI and earning your first Google Cloud GenAI game badge!
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Welcome to Qwiklabs Trivia for August! Each week, we will release a new set of questions to test your knowledge. You will have opportunities to play throughout the month. Give your career a boost with hands-on experience on GCP and partner services and earn the August badge.
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完成「建構安全的 Google Cloud 網路」課程，即可獲得技能徽章。本課程將說明多項網路相關 資源，協助您在 Google Cloud 建構、調度資源和保護應用程式。
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完成使用 BigQuery ML 為預測模型進行資料工程技能徽章中階課程， 即可證明自己具備下列知識與技能：運用 Dataprep by Trifacta 建構連至 BigQuery 的資料轉換 pipeline； 使用 Cloud Storage、Dataflow 和 BigQuery 建構「擷取、轉換及載入」(ETL) 工作負載， 以及使用 BigQuery ML 建構機器學習模型。
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Welcome to Qwiklabs Trivia for July! Each week, we will release a new set of questions to test your knowledge. You will have opportunities to play throughout the month. Give your career a boost with hands-on experience on GCP and partner services and earn the July badge.
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The demand for data skills is growing rapidly, and we want you to get ahead! According to a report by the McKinsey Global Institute, the demand for data scientists and analysts is expected to grow by 150% by 2025. There are a lot of different aspects to any data role, so it's important to start with the basics - and we’ve got you covered. Learn how to tap into ML APIs, dive into your first data lake, and learn how the experts think about securing data. No experience required.
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完成 在 Google Cloud 實作 Sensitive Data Protection 技能徽章入門課程，證明您具備下列技能：使用 Sensitive Data Protection 服務 (包括 Cloud Data Loss Prevention API) 來檢查、遮蓋及去識別化 Google Cloud 中的機密資料。
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完成使用 Cloud Vision API 分析圖片課程，即可獲得技能徽章。本課程說明如何運用 Cloud Vision API 執行各種工作，包括擷取圖片中的文字。
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完成「充實中繼資料及發掘 Lakehouse 資料」技能徽章課程，即可證明您具備 BigQuery、 Lakehouse 和 Knowledge Catalog 的相關技能。您會建立 Lakehouse 資料表，並充實中繼資料管理和資料表資料探索功能。
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完成「保護 Lakehouse 資料」技能徽章入門課程，即可證明您具備下列技能：在 Knowledge Catalog 中使用 IAM、BigQuery、 Lakehouse 和 Data Catalog，建立並保護 Lakehouse 資料表。
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Get started with Go (Golang) by reviewing Go code, and then creating and deploying simple Go apps on Google Cloud. Go is an open source programming language that makes it easy to build fast, reliable, and efficient software at scale. Go runs native on Google Cloud, and is fully supported on Google Kubernetes Engine, Compute Engine, App Engine, Cloud Run, and Cloud Functions. Go is a compiled language and is faster and more efficient than interpreted languages. As a result, Go requires no installed runtime like Node, Python, or JDK to execute.
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Earn a skill badge by completing the Networking Fundamentals on Google Cloud quest, where you learn how to work with VPC networks and load balancers on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this Skill Badge, and the final assessment challenge lab, to receive a digital badge that you can share with your network.
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完成「Google Cloud Compute 基本操作」任務， 學習如何在 Compute Engine 中使用虛擬機器 (VM)、永久磁碟 和網路伺服器，即可獲得技能徽章。
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完成「在 Google App Engine 上部署及管理應用程式」課程，即可獲得技能徽章。本課程將說明如何搭配 Python、Go 和 PHP 使用 App Engine。
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Demand for cloud-skilled workers is rising. According to a report by Indeed, cloud computing jobs are expected to grow by 22% over the next five years, much faster than the average for all occupations. Play now to get hands-on experience building with Google Cloud's powerful coding and infrastructure management tools. Each lab teaches and tests your growing tech skills, and sets you on the path to your first Google Cloud credential.
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