Jose Luis Limas Ceron
Member since 2019
Silver League
26275 points
Generative Playbooks
Earned Jun 19, 2024 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned Jun 19, 2024 EDT
Extend CX Agents with Vertex AI Search data stores
Earned Jun 12, 2024 EDT
Performance Measurement
Earned Jun 10, 2024 EDT
DFCX Virtual Agent Delivery Framework
Earned Jun 8, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Jun 6, 2024 EDT
Advanced Webhook Concepts
Earned Jun 4, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned Jun 4, 2024 EDT
Building Complex End to End Self-Service Experiences in Dialogflow CX
Earned Jun 4, 2024 EDT
[DEPRECATED] Conversational Agents Quality Assurance and Deployment Lifecycle
Earned Jun 3, 2024 EDT
[DEPRECATED] Stateful Flows
Earned Jun 3, 2024 EDT
[DEPRECATED] Conversation Design Fundamentals
Earned Jun 3, 2024 EDT
Building Complex Self-Service Experiences in Conversational Agents
Earned Jun 2, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned Jun 1, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned May 31, 2024 EDT
Intro to CCAI and CCAI Engagement Framework
Earned May 30, 2024 EDT
Build Batch Data Pipelines on Google Cloud
Earned Nov 6, 2022 EST
Build Data Lakes and Data Warehouses on Google Cloud
Earned Oct 21, 2022 EDT
[DEPRECATED] Google Cloud Big Data and Machine Learning Fundamentals
Earned Oct 20, 2022 EDT
[DEPRECATED] Data Engineering
Earned Oct 13, 2022 EDT
Google Cloud 中的 Kubernetes
Earned Aug 7, 2022 EDT
開始使用 Google Kubernetes Engine
Earned Aug 7, 2022 EDT
App Deployment, Debugging, and Performance
Earned Aug 1, 2022 EDT
Securing and Integrating Components of your Application
Earned Jul 23, 2022 EDT
Getting Started With Application Development
Earned Jul 11, 2022 EDT
雲端工程
Earned Apr 26, 2022 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned Apr 20, 2022 EDT
在 Compute Engine 導入 Cloud Load Balancing
Earned Apr 5, 2022 EDT
彈性的 Google Cloud 基礎架構：資源調度與自動化
Earned Apr 2, 2022 EDT
重要的 Google Cloud 基礎架構：核心服務
Earned Feb 27, 2022 EST
重要的 Google Cloud 基礎架構：基本概念
Earned Feb 25, 2022 EST
Google Cloud Fundamentals for AWS Professionals
Earned Dec 30, 2021 EST
Google Cloud 基礎知識：核心基礎架構
Earned Dec 30, 2021 EST
基本概念：資料、機器學習和 AI
Earned Sep 15, 2019 EDT
Google Cloud 必備知識
Earned Sep 8, 2019 EDT
Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting.
Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.
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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.
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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.
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This advanced-level quest is unique amongst the other catalog offerings. The labs have been curated to give IT professionals hands-on practice with topics and services that appear in the Google Cloud Certified Professional Data Engineer Certification. From Big Query, to Dataprep, to Cloud Composer, this quest is composed of specific labs that will put your Google Cloud data engineering knowledge to the test. Be aware that while practice with these labs will increase your skills and abilities, you will need other preparation, too. The exam is quite challenging and external studying, experience, and/or background in cloud data engineering is recommended. Looking for a hands on challenge lab to demonstrate your skills and validate your knowledge? On completing this quest, enroll in and finish the additional challenge lab at the end of the Engineer Data in the Google Cloud to receive an exclusive Google Cloud digital badge.
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Kubernetes 是最受歡迎的容器自動化調度管理系統，Google Kubernetes Engine 則專門支援 Google Cloud 中的 代管 Kubernetes 部署項目。這門進階課程將帶您實際練習設定 Docker 映像檔和容器，並部署完整的 Kubernetes Engine 應用程式。 您會學到如何將容器自動化調度管理機制， 整合到自己的工作流程，這些技巧相當實用。 想透過實作挑戰實驗室展現 技能、驗收學習成果嗎？本課程結束後，再完成 在 Google Cloud 部署 Kubernetes 應用程式課程 結尾的挑戰實驗室，即可獲得專屬 Google Cloud 數位徽章。
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歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣，這堂課程可以滿足您的需求。有了 Google Kubernetes Engine，您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。
本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念，以及如何將應用程式容器化，以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud，隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate components from the Google Cloud ecosystem. Through a combination of presentations, demos, and hands-on labs, participants learn how to create repeatable deployments by treating infrastructure as code, choose the appropriate application execution environment for an application, and monitor application performance.
Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer.
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate managed services from Google Cloud. Through a combination of presentations, demos, and hands-on labs, participants learn how to develop more secure applications, implement federated identity management, and integrate application components by using messaging, event-driven processing, and API gateways. Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer. This is the second course of the Developing Applications with Google Cloud series. After completing this course, enroll in the App Deployment, Debugging, and Performance course.
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate managed services from Google Cloud. Through a combination of presentations, demos, and hands-on labs, participants learn how to apply best practices for application development and use the appropriate Google Cloud storage services for object storage, relational data, caching, and analytics.
Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer.
This is the first course of the Developing Applications with Google Cloud series. After completing this course, enroll in the Securing and Integrating Components of your Application course.
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本入門課程有別於其他課程。 透過這些實驗室，IT 專業人員將有機會實際練習， 熟悉出現在 Google Cloud 助理雲端工程師認證中的主題和服務。本課程包含多個專門的實驗室，從 IAM、網路建立 到 Kubernetes Engine 部署作業， 可全面驗收您的 Google Cloud 知識。請注意，雖然進行這些 實驗室可提升您的技能和能力，但仍建議同時詳閱 測驗指南和其他可用的準備資源。
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、系統和應用程式服務等基礎架構元件。另外，這堂課也會介紹如何部署實用的解決方案，包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單，以及資源監控功能。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。
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Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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「Google Cloud 基礎知識：核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室，介紹並比較 Google Cloud 的多種運算和儲存服務，同時提供重要的資源和政策管理工具。
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大數據、機器學習和人工智慧 (AI) 是時下熱門的 電腦相關話題，但這些領域相當專業，就算想要入門 也難以取得教材或資料。幸好，Google Cloud 提供了此領域的多種服務，而且容易使用。 參加這堂入門課程，您就能踏出第一步， 開始學習運用 BigQuery、Cloud Speech API 以及 Video Intelligence 等工具。
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在這堂入門課程，您將實際練習使用 Google Cloud 的基礎工具和服務。本課程包含可選擇觀賞的影片， 針對實驗室涵蓋的概念提供更多背景資訊，協助您複習。「Google Cloud 必備知識」 是適合 Google Cloud 學員的第一堂課， 即使您尚未學習或不熟悉雲端知識， 也能從這堂課獲得實務經驗，並應用於第一項 Google Cloud 專案。不管是撰寫 Cloud Shell 指令 和部署第一部虛擬機器，還是在 Kubernetes Engine 或透過負載平衡執行應用程式， 「Google Cloud 必備知識」都是認識平台基本功能的最佳入門資源。
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