Miembro desde 2021
Introducción a la IA generativa
Earned ago 20, 2024 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned ene 23, 2022 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned ene 6, 2022 EST
Este es un curso introductorio de microaprendizaje destinado a explicar qué es la IA generativa, cómo se utiliza y en qué se diferencia de los métodos de aprendizaje automático tradicionales. También menciona las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.