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Vignesh M

成为会员时间：2025

钻石联赛

22210 积分
Generative Playbooks Earned Mar 29, 2026 EDT
Incorporate Generative Features into Conversational Agent Flows Earned Mar 28, 2026 EDT
生成式 AI 簡介 Earned Mar 27, 2026 EDT
Handle Consumer Interactions with CCaaS Earned Mar 21, 2026 EDT
Engineer AI Agents with Agent Development Kit (ADK) Earned Mar 3, 2026 EST
Build and Deploy Customer Experience Agents Earned Feb 22, 2026 EST
Customer Experience Agent Studio: Fundamentals Earned Feb 21, 2026 EST
運用 Agent Development Kit (ADK) 與 Agent Engine 部署多代理系統 Earned Jun 3, 2025 EDT
在 Google Cloud 使用 TensorFlow 分類圖像 Earned May 22, 2025 EDT
在 Vertex AI 使用 Gemini API 探索生成式 AI Earned Apr 22, 2025 EDT
大型語言模型簡介 Earned Apr 21, 2025 EDT
Create Agents with Generative Playbooks Earned Apr 17, 2025 EDT
Agent Assist and its Gen AI Capabilities Earned Apr 15, 2025 EDT
Google Cloud 運算的基本概念：Cloud 運算基礎知識 Earned Apr 8, 2025 EDT
Gemini 和 Imagen 實務應用：建構 AI 應用程式 Earned Mar 5, 2025 EST
在 Vertex AI 設計提示 Earned Mar 4, 2025 EST
[DEPRECATED] Agent Assist Voice and Integrations Earned Jan 9, 2025 EST
[DEPRECATED] Agent Summarization (Custom) Earned Jan 8, 2025 EST

Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.

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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Complete the intermediate Engineer AI Agents with Agent Development Kit (ADK) skill badge by completing this course to demonstrate skills in the following: formulating real-world language model research problems; building a simple tokenizer; preparing a dataset for training a transformer language model; running the training loop of a small language model.

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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels. Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…

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This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).

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本課程說明如何使用 Google Agent Development Kit 建構複雜的多代理系統。您將建構配備工具的虛擬服務專員，並透過從屬關係和流程定義互動方式。您將在本機執行代理，並部署至 Vertex AI Agent Engine，透過代管代理流程執行；Agent Engine 則處理基礎架構決策和資源調度作業。 請注意，這些實驗室是根據這項產品的預先發布版製成。我們會進行維護更新，因此這些研究室將可能出現延遲。

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完成「在 Google Cloud 使用 TensorFlow 分類圖像」技能徽章中階課程， 瞭解如何使用 TensorFlow 和 Vertex AI 建立及訓練機器學習模型， 即可獲得技能徽章。在 Vertex AI Workbench 中，你主要會和使用者自行管理的筆記本 互動。

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完成「在 Vertex AI 使用 Gemini API 探索生成式 AI」技能徽章中階課程，即可證明自己具備下列技能： 可運用 Gemini API 生成文字、分析圖片和影片來強化內容創作能力，還能使用函式呼叫技巧。 本課程將帶您瞭解如何善用進階的 Gemini 技術、使用多模態內容生成功能，並提升 AI 專案的潛力。

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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。

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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering.

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Unlock the power of generative AI to create intelligent, automated agents. After completing this course, you'll be equipped to develop a data store agent that can instantly answer complex questions by automatically extracting and synthesizing information from your websites, documents, or structured data. Say goodbye to static FAQs—your new agent will provide dynamic, accurate answers and even surface the original source URLs, all with a simple and rapid setup.

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Google Cloud 運算基本概念課程，適合幾乎沒有雲端運算背景或經驗的學員。這些課程會說明雲端運算基本知識、大數據和機器學習的核心概念，以及 Google Cloud 的角色和定位。完成這一系列課程後，學員將能夠闡述這些概念並展示實用技能。學員應依以下順序完成課程： 1. Google Cloud 運算的基本概念：Cloud 運算基礎知識 2. Google Cloud 運算的基本概念：Google Cloud 基礎架構 3. Google Cloud 運算的基本概念：Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念：Google Cloud 中的資料、機器學習和 AI 第一門課會概略說明雲端運算、Google Cloud 的使用方式，以及不同的運算選項。

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完成「Gemini 和 Imagen 實務應用：建構 AI 應用程式」技能徽章入門課程，即可證明您具備下列技能：圖片辨識、自然語言處理、 使用 Google 強大的 Gemini 和 Imagen 模型生成圖片，以及在 Vertex AI 平台上部署應用程式。

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完成 在 Vertex AI 設計提示 技能徽章入門課程，即可證明您具備下列技能： 在 Vertex AI 設計提示、分析圖片，以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容， 以及將 Gemini 模型用於實際的行銷情境。

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In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.

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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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