가입 로그인

rajeshwar chauhan

회원 가입일: 2020

골드 리그

37925포인트
Enterprise Search on Generative AI App Builder Earned 4월 18, 2025 EDT
[DEPRECATED] Building Complex Self-Service Experiences in Conversational Agents Earned 4월 11, 2025 EDT
Generative Playbooks Earned 3월 20, 2025 EDT
[DEPRECATED] Conversation Design Fundamentals Earned 2월 26, 2025 EST
[DEPRECATED] Deploy Google Agentspace Earned 2월 24, 2025 EST
[DEPRECATED] Advanced Performance Measurement Earned 2월 17, 2025 EST
Leverage data with Customer Experience Insights Earned 2월 17, 2025 EST
[DEPRECATED] Gemini Enterprise로 더 신속하게 지식 교환 Earned 2월 17, 2025 EST
Advanced Webhook Concepts Earned 2월 3, 2025 EST
Build generative virtual agents with API integrations Earned 1월 15, 2025 EST
Build deterministic Virtual Agent enhanced with data stores Earned 1월 15, 2025 EST
Integrate Agent Assist with Telephony and Chatbot Systems Earned 1월 10, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities Earned 1월 7, 2025 EST
Extend CX Agents with Agent Search data stores Earned 1월 7, 2025 EST
[DEPRECATED] Agent Summarization (Custom) Earned 12월 31, 2024 EST
Building Complex Self-Service Experiences in Conversational Agents Earned 12월 30, 2024 EST
Conversational AI Voice and Chat Integrations Earned 12월 26, 2024 EST
DFCX Virtual Agent Delivery Framework Earned 11월 29, 2024 EST
Implement Enterprise Design Patterns with CX Agent Studio Earned 11월 28, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework Earned 11월 22, 2024 EST
Handle Consumer Interactions with CCaaS Earned 10월 6, 2024 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned 1월 26, 2024 EST
[DEPRECATED] Implementing Generative AI with Vertex AI Earned 1월 15, 2024 EST
책임감 있는 AI: Google Cloud를 통한 AI 원칙 적용하기 Earned 1월 11, 2024 EST
Generative AI Fundamentals - 한국어 Earned 11월 7, 2023 EST
책임감 있는 AI 소개 Earned 11월 7, 2023 EST
대규모 언어 모델 소개 Earned 6월 7, 2023 EDT
생성형 AI 소개 Earned 6월 3, 2023 EDT

Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use Generative AI App Builder to integrate enterprise-grade generative AI search.

자세히 알아보기

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow.

자세히 알아보기

Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

자세히 알아보기

This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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In this skill badge, you will demonstrate your ability to deploy Google Agentspace and set up data stores and actions. To learn these skills, we encourage you to take the course Accelerate Knowledge Exchange with Agentspace.

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In this course, you will learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

자세히 알아보기

직원들이 검색창 하나로 문서 스토리지, 이메일, 채팅, 티켓 시스템, 기타 데이터 소스에서 특정 정보를 찾을 수 있도록 설계된 강력한 도구인 Gemini Enterprise에는 Google의 전문적인 검색 및 AI 기술이 통합되어 있습니다. 또한 Gemini Enterprise 어시스턴트를 사용하면 브레인스토밍 및 조사는 물론 문서 개요를 작성하고 캘린더 일정에 동료를 초대하는 등의 작업에 도움이 되므로 직원들이 지식 관련 작업과 모든 종류의 협업을 빠르게 진행할 수 있습니다. (Gemini Enterprise의 이전 명칭은 Google Agentspace였으며, 이 과정에서 이전 제품 이름이 언급될 수 있습니다.)

자세히 알아보기

This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

자세히 알아보기

Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions

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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations. You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Dialogflow CX Gemini

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

자세히 알아보기

This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini for customer experience, and its range of Gen AI features and functionality.

자세히 알아보기

In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

자세히 알아보기

In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

자세히 알아보기

This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

자세히 알아보기

Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

자세히 알아보기

This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.

자세히 알아보기

This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.

자세히 알아보기

This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.

자세히 알아보기

This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

자세히 알아보기

In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

자세히 알아보기

This course will help ML Engineers, Developers, and Data Scientists implement Large Language Models for Generative AI use cases with Vertex AI. The first two modules of this course contain links to videos and prerequisite course materials that will build your knowledge foundation in Generative AI. Please do not skip these modules. The advanced modules in this course assume you have completed these earlier modules.

자세히 알아보기

기업에서 인공지능과 머신러닝의 사용이 계속 증가함에 따라 책임감 있는 빌드의 중요성도 커지고 있습니다. 대부분의 기업은 책임감 있는 AI를 실천하기가 말처럼 쉽지 않습니다. 조직에서 책임감 있는 AI를 운영하는 방법에 관심이 있다면 이 과정이 도움이 될 것입니다. 이 과정에서 책임감 있는 AI를 위해 현재 Google Cloud가 기울이고 있는 노력, 권장사항, Google Cloud가 얻은 교훈을 알아보면 책임감 있는 AI 접근 방식을 구축하기 위한 프레임워크를 수립할 수 있을 것입니다.

자세히 알아보기

Introduction to Generative AI, Introduction to Large Language Models, Introduction to Responsible AI 과정을 완료하고 기술 배지를 획득하세요. 최종 퀴즈를 풀어보고 생성형 AI의 기본 개념을 제대로 이해했는지 확인해 보세요. 기술 배지는 Google Cloud 제품 및 서비스에 대한 지식을 숙지한 사람에게 Google Cloud에서 발급하는 디지털 배지입니다. 프로필을 공개하고 기술 배지를 소셜 미디어 프로필에 추가하여 공유하세요.

자세히 알아보기

책임감 있는 AI란 무엇이고 이것이 왜 중요하며 Google에서는 어떻게 제품에 책임감 있는 AI를 구현하고 있는지 설명하는 입문용 마이크로 학습 과정입니다. Google의 7가지 AI 원칙도 소개합니다.

자세히 알아보기

이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.

자세히 알아보기

생성형 AI란 무엇이고 어떻게 사용하며 전통적인 머신러닝 방법과는 어떻게 다른지 설명하는 입문용 마이크로 학습 과정입니다. 직접 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.

자세히 알아보기