「生成式 AI 代理:實現組織轉型」是 Gen AI Leader 學習路徑的第五堂也是最後一堂課程。本課程將探討組織如何運用自訂生成式 AI 代理,解決特定的業務難題。您將動手練習建構基本的生成式 AI 代理,同時探索這類代理的各種元件,例如模型、推論迴圈和工具。
「生成式 AI 應用程式:徹底改變工作方式」是 Generative AI Leader 學習路徑的第四門課程。本課程將介紹 Google 的生成式 AI 應用程式,例如 Gemini for Workspace 和NotebookLM,也會引導您瞭解各種概念,像是建立基準、檢索增強生成、建構有效的提示詞,以及打造自動化工作流程等。
「生成式 AI:掌握幕後技術與環境」是 Gen AI Leader 學習路徑的第三門課程。生成式 AI 正在改變我們的工作方式,以及與周遭世界的互動模式。身為領導者,您要如何駕馭其強大的功能,創造實際的業務成果?在本課程中,您將認識建構生成式 AI 解決方案時的各個層面、Google Cloud 產品與服務,以及選擇解決方案時應考量的因素。
生成式 AI:瞭解基礎概念是 Gen AI Leader 學習路徑的第二門課程。在本課程中,您將瞭解 AI、機器學習和生成式 AI 的差異,以及各種類型的資料如何協助生成式 AI 解決業務難題,進而掌握生成式 AI 的基礎概念。您還能深入瞭解 Google Cloud 因應基礎模型限制的策略,以及開發、部署安全且負責任的 AI 技術時面臨的主要挑戰。
「生成式 AI:不只是聊天機器人」是 Gen AI Leader 學習路徑的第一門課程,沒有先修條件。本課程旨在帶領您超越對聊天機器人的基本認識,探索生成式 AI 能為貴組織帶來的真正潛力。您將瞭解基礎模型和提示工程等概念,這些都是發揮生成式 AI 威力的關鍵。本課程也會引導您思考重要事項,協助您為貴組織制定成功的生成式 AI 策略。
This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.
This Course is utilized to certify completion of The Skills Challenge at Next 2025.
This quiz tests your GDC Air-Gapped Practitioner Fundamentals knowledge.
This quiz tests your GDC Air-Gapped Security Operator Fundamental knowledge.
The course explores advanced services such as machine learning, and operational topics such as application deployment, monitoring, and troubleshooting. In addition, we’ll introduce GDC software upgrades, logging, billing, and cost monitoring.
The course examines service resources or workload components that exist in projects. You’ll learn about Kubernetes in GDC, Artifact Registry, GDC Object Storage, Database Service, Networking, and Key Management and Security.
This course provides an introduction to the GDC platform—which enables you to host, control, and manage infrastructure and services directly on your premises. GDC air-gapped is one component of Google Distributed Cloud offering which aligns to Google’s digital sovereignty vision. It supports public-sector customers and commercial entities that have strict data residency, security or privacy requirements.
This course gives you a deep dive into the workflows of Tier 3 analysts.
This course gives you a deep dive into the workflows of Tier 1 and Tier 2 security analysts.
The first course provides a high-level overview of security fundamentals on the GDC platform.
Identify critical assets and their compliance requirements.
This training course introduces Cloud NGFW. Topics include how Cloud NGFW provides centralized firewall management, centralized firewall visibility, advanced threat protection, and firewall insights.
本課程介紹 Google Workspace 的 AI 輔助創作工具 Google Vids,即使沒有編輯經驗,也能將原始文件轉化為專業且吸引人的影片。您將學到如何使用範本和自動化工具快速生成草稿,以及如何透過轉錄稿編輯功能、動態視覺特效和自訂音樂,打造個人化內容。最後,您將瞭解如何整合 AI 虛擬化身和旁白,在各種商業用途中流暢地解說簡報。
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具,可協助您透過 Google Cloud 保護雲端環境和資源。您將學到如何將工作負載範例部署到 Google Cloud 中的環境,以及運用 Gemini 找出並修復安全性設定錯誤。在實作研究室中,您也會體驗到 Gemini 如何改良雲端安全防護機制。 Duet AI 已更名為 Gemini,這是我們的新一代模型。
本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具,可協助管理員在 Google Cloud 佈建基礎架構。您將瞭解如何透過提示讓 Gemini 解釋基礎架構、部署 GKE 叢集,以及更新既有的基礎架構。在實作研究室中,您也會體驗到 Gemini 如何改良 GKE 的部署工作流程。 Duet AI 已更名為 Gemini,這是我們的新一代模型。
本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具,可協助您透過 Google Cloud 使用 Google 產品和服務,開發、測試、部署及管理應用程式。有了 Gemini 的協助,您會學到如何開發和建構網頁應用程式、修正應用程式中的錯誤、開發測試及查詢資料。在實作研究室中,您也會體驗到 Gemini 如何改良軟體開發生命週期 (SDLC)。 Duet AI 已更名為 Gemini,這是我們的新一代模型。
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Architect certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook, and learn how to use a study guide to practice for a certification exam.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Security Engineer certification exam. You'll review Gemini Notebook features, create a notebook, and learn how to use a study guide to practice for the certification exam.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
This course will familiarize you with the core functionality of Chronicle, including the user interface, connections, and settings.
Learn the technical aspects you need to know about Chronicle and how it can help you detect and action threats.
This course helps you understand how to use Chronicle to properly handle security incidents.
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.
Artificial Intelligence (AI) offers transformative possibilities, but it also introduces new security challenges. This course equips security and data protection leaders with strategies to securely manage AI within their organizations. Learn a framework for proactively identifying and mitigating AI-specific risks, protecting sensitive data, ensuring compliance, and building a resilient AI infrastructure. Pick use cases from four different industries to explore how these strategies apply in real-world scenarios.
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.
This course discusses the upgrade process for Apigee hybrid, and teaches you how to monitor and troubleshoot the hybrid runtime plane components.
In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.
In this course, you will be learning from ML Engineers and Trainers who work with the state-of-the-art development of ML pipelines here at Google Cloud. The first few modules will cover about TensorFlow Extended (or TFX), which is Google’s production machine learning platform based on TensorFlow for management of ML pipelines and metadata. You will learn about pipeline components and pipeline orchestration with TFX. You will also learn how you can automate your pipeline through continuous integration and continuous deployment, and how to manage ML metadata. Then we will change focus to discuss how we can automate and reuse ML pipelines across multiple ML frameworks such as tensorflow, pytorch, scikit learn, and xgboost. You will also learn how to use another tool on Google Cloud, Cloud Composer, to orchestrate your continuous training pipelines. And finally, we will go over how to use MLflow for managing the complete machine learning life cycle.
This course helps developers customize Chronicle and augment its abilities with third party integrations.
This course discusses how environments are managed in Apigee hybrid, and how runtime plane components are secured. You will also learn how to deploy and debug API proxies in Apigee hybrid, and about capacity planning and scaling.
Learn how public sector agencies and academic researchers leverage Google Earth Engine to distill meaningful insights from petabytes of Earth Observation at planetary scale. Google Earth Engine is a fully managed geospatial platform that has enabled research for more than a decade in environmental areas such as forestry, agriculture, water, and sustainability.
這堂課程會介紹對話設計的基礎原則,協助您打造吸引人又有效的聊天機器人服務,模擬真人互動般的體驗。
In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX
This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it
This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
本課程將介紹 Gemini Enterprise for Customer Experience (GECX) 及其強大的生成式 AI 功能,顛覆您對客服的認知。首先,您將回顧客服中心的發展歷程,瞭解這類機構的演變,以及生成式 AI 如何推動其發展。接著,課程會深入探討 GECX 解決方案的核心要素,看看各元件如何發揮功用,進而提供卓越的客戶體驗。最後,則會介紹 GECX 能為企業帶來哪些重要商業價值,並說明如何規劃實際應用方式與各類使用者角色,以便運用這項創新解決方案創造效益。
This course helps you recognize the need to implement business process automation in your organization. You learn about automation patterns and use cases, and how to use AppSheet constructs to implement automation in your app. You learn about the various features of AppSheet automation, and integrate your app with Google Workspace products. You also learn how to send email, push notifications and text messages from your app, parse documents and generate reports with AppSheet automation.
In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.
Welcome to Hybrid Cloud Infrastructure Foundations with Anthos! This is the first course of the Architecting Hybrid Cloud Infrastructure with Anthos path. Anthos enables you to build and manage modern applications, and gives you the freedom to choose where to run them. Anthos gives you one consistent experience in both your on-premises and cloud environments. During this course, you will be presented with modules that will take you through skills that you will use as an architect or administrator running Anthos environments. The modules in this course include videos, hands-on labs, and links to helpful documentation.
Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use Generative AI App Builder to integrate enterprise-grade generative AI search.
In this course you will learn the fundamentals of no-code app development and recognize use cases for no-code apps. The course provides an overview of the AppSheet no-code app development platform and its capabilities. You learn how to create an app with data from spreadsheets, create the app’s user experience using AppSheet views and publish the app to end users.
In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.
In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.
本課程針對評估生成式和預測式 AI 模型,向機器學習從業人員介紹相關的基礎工具、技術和最佳做法。模型評估是機器學習的重要領域,確保這類系統能在正式環境中提供可靠、準確且成效優異的結果。 學員將深入瞭解多種評估指標與方法,以及適用於不同模型類型和工作的應用方式。此外,也會特別介紹生成式 AI 模型帶來的獨特難題,並提供有效的應對策略。透過 Google Cloud Vertex AI 平台,學員將瞭解在模型挑選、最佳化和持續監控方面,該如何導入穩健的評估程序。
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Data Engineer certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook, and learn how to use a study guide to practice for a certification exam.
This course empowers you to develop scalable, performant LookML (Looker Modeling Language) models that provide your business users with the standardized, ready-to-use data that they need to answer their questions. Upon completing this course, you will be able to start building and maintaining LookML models to curate and manage data in your organization’s Looker instance.
In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. Upon completion of this course, you will be able to leverage Looker's modern analytics platform to find and explore relevant content in your organization’s Looker instance, ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision making.
瞭解如何在 Google Cloud 將原始數據轉化為明確的資料導向決策。本初級課程提供實作研究室和實際情境,引導您在 BigQuery 查詢資料、在 Looker 探索趨勢,以及透過數據分析工具製作可共用的互動式報表。
在本課程中,您將透過實際操作,瞭解如何在 Looker 應用進階 LookerML 概念。您將學習如何使用 Liquid 自訂和建立動態維度 和測量指標、建構動態 SQL 衍生資料表和自訂的原生衍生資料表, 並運用擴充參數將 LookML 程式碼模組化。
在本課程中,您將實際操作 Looker 的 LookML。您將學習如何編寫 LookML 程式碼,建立新的維度和測量指標、建立衍生資料表並彙整至探索、篩選探索,以及在 LookML 中定義快取政策。
完成「為 Looker 資訊主頁和報表準備資料」技能徽章入門課程, 即可證明您具備下列技能:可篩選、排序和 pivot 資料、合併不同的 Looker 探索結果, 還能使用函式和運算子建構 Looker 資訊主頁和報表,取得資料分析結果和圖表。
完成「在 Looker 建構 LookML 物件」技能徽章入門課程, 即可證明您具備下列技能: 建立新的維度和測量指標、檢視畫面和衍生資料表;根據需求設定測量指標篩選器和類型; 更新維度和測量指標; 建構及調整「探索」;將檢視表彙整至現有「探索」;以及配合業務需求決定要建立哪些 LookML 物件。
完成 Looker 資料模型管理技能徽章中階課程,即可證明您具備下列技能:維護 LookML 專案的健全性、運用 SQL Runner 驗證資料、採用 LookML 最佳做法、改良查詢及 報表,並執行永久衍生資料表和快取政策。
完成 在 Agent Platform 設計提示 技能徽章入門課程,即可證明您具備下列技能: 在 Agent Platform 設計提示、分析圖片,以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容, 以及將 Gemini 模型用於實際的行銷情境。
完成在 Google 試算表使用函式、公式及圖表技能徽章中階課程, 即可證明您具備下列技能:運用函式分析資料、使用圖表呈現資料、設定資料格式,以及搜尋、 驗證與顯示資料。
完成「實現雲端協作與生產力工作流」課程,即可獲得入門級技能徽章。本課程將介紹 Google 的協作平台, 帶您瞭解如何使用 Gmail、日曆、Meet、雲端硬碟、試算表和 AppSheet。
隨著企業持續擴大使用人工智慧和機器學習,以負責任的方式發展相關技術也日益重要。對許多企業來說,談論負責任的 AI 技術可能不難,如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術,本課程絕對能助您一臂之力。 您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談,協助貴機構奠定良好基礎,實踐負責任的 AI 技術。
這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性,以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
這是一堂入門級的微學習課程,旨在探討大型語言模型 (LLM) 的定義和用途,並說明如何調整提示來提高 LLM 成效。此外,也會介紹多項 Google 工具,協助您自行開發生成式 AI 應用程式。
This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.
Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series. In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area. You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training. This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
本課程可助您培養在 Google Workspace 環境管理資料的技能。首先,您會瞭解如何在 Gmail 和雲端硬碟,運用資料遺失防護規則防止資料外洩。接著,您將學習使用 Google 保管箱保留、保存及檢索資料。再來,我們會說明如何設定資料地區和匯出方式,以遵守法規要求。最後,您會學習運用標籤區分資料,更安全有條理地管理資料。
本課程說明如何保護 Google Workspace 環境。學員將導入高強度密碼政策和兩步驟驗證,控管使用者存取權,然後使用安全調查工具,主動找出並應對安全風險。接著,學員將管理第三方應用程式存取權和行動裝置,確保安全無虞。最後,學員將強制執行電子郵件安全性和法規遵循措施,保護機構資料。
本課程旨在讓學員全面瞭解 Google Workspace 核心服務。學員將瞭解如何啟用、停用及設定這些服務,包括 Gmail、日曆、雲端硬碟、Meet、Chat 和文件。接著,他們將學習如何部署及管理 Gemini,為使用者提供強大助力。最後,學員將瞭解 AppSheet 和 Apps Script 的應用實例,學習如何自動處理工作,並擴充 Google Workspace 應用程式的功能。
本課程介紹 Google Workspace 的使用者和資源管理功能,學員將瞭解如何根據組織需求來設定組織單位、管理各類型的 Google 群組、培養有關管理 Google Workspace 網域設定的專業知識,最後學會如何最佳化及整理 Google Workspace 環境內的資源。
This course helps learners prepare to study for the Professional Google Workspace Administrator Certification exam. Learners will be exposed to and engage with exam topics through a series of readings, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.
This course builds on some of the concepts covered in the earlier Google Sheets course. In this course, you will learn how to apply and customize themes In Google Sheets, and explore conditional formatting options. You will learn about some of Google Sheets’ advanced formulas and functions. You will explore how to create formulas using functions, and you will also learn how to reference and validate your data in a Google Sheet. Spreadsheets can hold millions of numbers, formulas, and text. Making sense of all of that data can be difficult without a summary or visualization. This course explores the data visualization options in Google Sheets, such as charts and pivot tables. Google Forms are online surveys used to collect data and provide the opportunity for quick data analysis. You will explore how Forms and Sheets work together by connecting collected Form data to a spreadsheet, or by creating a Form from an existing spreadsheet.
In this course, we introduce you to Google Chat, Google’s chat software included with Google Workspace. You will learn about messaging individuals and groups in Google Chat. You will also discover customization options, collaboration features and how Google Chat integrates with other Google Workspace products. We will explore the use of spaces in Google Chat, showing you how to create, manage, search, and join them. Additionally, you will understand the distinctions between using a space and a group chat. You also explore Google Chat apps and learn how to search for and use apps within Google Chat. Aside from course videos, you will complete hands-on activities to practice what you’ve learned. Consider inviting a colleague or two to interact with you in Google Chat as you complete the activities.
In this course, we introduce you to Google Meet, Google’s video conference software included with Google Workspace. You learn how to create and manage video conference meetings using Google Meet. You explore different ways to open Google Meet and add people to a video conference. You also learn how to join meetings from different sources like calendar events or meeting links. We discuss how Google Meet can help you better communicate, exchange ideas, and share resources with your team wherever they are. You learn how to customize the Google Meet environment to fit your needs and how to effectively use chat messages during a video conference. You also explore different ways to share resources, such as by using calendar invites or attachments. You learn about using host controls in Google Meet to manage participants and utilize interactive moderation features. You also learn how to record and live stream video conferences.
With Google Slides, you can create and present professional presentations for sales, projects, training modules, and much more. Google Slides presentations are stored safely in the cloud. You build presentations right in your web browser—no special software is required. Even better, multiple people can work on your slides at the same time, you can see people’s changes as they make them, and every change is automatically saved. You will learn how to open Google Slides, create a blank presentation, and create a presentation from a template. You will explore themes, layout options, and how to add and format content, and speaker notes in your presentations. You will learn how to enhance your slides by adding tables, images, charts, and more. You will also learn how to use slide transitions and object animations in your presentation for visual effects. We will discuss how to organize slides and explore some of the options, including duplicating and ordering your slides, importi…
In this course we will introduce you to Google Sheets, Google’s cloud-based spreadsheet software, included with Google Workspace. With Google Sheets, you can create and edit spreadsheets directly in your web browser—no special software is required. Multiple people can work simultaneously, you can see people’s changes as they make them, and every change is saved automatically. You will learn how to open Google Sheets, create a blank spreadsheet, and create a spreadsheet from a template. You will add, import, sort, filter and format your data using Google Sheets and learn how to work across different file types. Formulas and functions allow you to make quick calculations and better use your data. We will look at creating a basic formula, using functions, and referencing data. You will also learn how to add a chart to your spreadsheet. Google Sheets spreadsheets are easy to share. We will look at the different ways you can share with others. We will also discuss how to track changes…
這個入門微學習課程主要說明生成式 AI 的定義和使用方式,以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具,協助您開發自己的生成式 AI 應用程式。
With Google Docs, your documents are stored in the cloud, and you can access them from any computer or device. You create and edit documents right in your web browser; no special software is required. Even better, multiple people can work at the same time, you can see people’s changes as they make them, and every change is saved automatically. In this course, you will learn how to open Google Docs, create and format a new document, and apply a template to a new document. You will learn how to enhance your documents using a table of contents, headers and footers, tables, drawings, images, and more. You will learn how to share your documents with others. We will discuss your sharing options and examine collaborator roles and permissions. You will learn how to manage versions of your documents. Google Docs allows you to work in real time with others on the same document. You will learn how to create and manage comments and action items in your documents. We will review a few of the G…
Google Drive is Google’s cloud-based file storage service. Google Drive lets you keep all your work in one place, view different file formats without the need for additional software, and access your files from any device. In this course, you will learn how to navigate your Google Drive. You will learn how to upload files and folders and how to work across file types. You will also learn how you can easily view, arrange, organize, modify, and remove files in Google Drive. Google Drive includes shared drives. You can use shared drives to store, search, and access files with a team. You will learn how to create a new shared drive, add and manage members, and manage the shared drive content. Google Workspace is synonymous with collaboration and sharing. You will explore the sharing options available to you in Google Drive, and you will learn about the various collaborator roles and permissions that can be assigned. You’ll also explore ways to ensure consistency and save time…
With Google Calendar, you can quickly schedule meetings and events and create tasks, so you always know what’s next. Google Calendar is designed for teams, so it’s easy to share your schedule with others and create multiple calendars that you and your team can use together. In this course, you’ll learn how to create and manage Google Calendar events. You will learn how to update an existing event, delete and restore events, and search your calendar. You will understand when to apply different event types such as tasks and appointment schedules. You will explore the Google Calendar settings that are available for you to customize Google Calendar to suit your way of working. During the course you will learn how to create additional calendars, share your calendars with others, and access other calendars in your organization.
Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser. In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message, and learn how to organize your mail using Gmail labels. You will explore some common Gmail settings and features. For example, you will learn how to manage your own personal contacts and groups, customize your Gmail Inbox to suit your way of working, and create your own email signatures and templates. Google is famous for search. Gmail also includes powerful search and filtering. You will explore Gmail’s advanced search and learn how to filter messages automatically.
Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Agent Ready (GEAR) program.
Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
本課程將說明如何使用 Google 雲端硬碟內建 Gemini,管理及擷取檔案。瞭解如何使用自然語言尋找素材資源、透過 AI 摘要功能擷取特定事實 (不必開啟檔案)、即時總結多種媒體格式的內容,以及將檔案集合儲存為「專案」,以便重複研究。
本課程將介紹如何使用 Google Meet 內建 Gemini,提升視訊協作體驗。內容包括如何自動做筆記、使用即時文字和語音翻譯、私下補上錯過的討論內容,以及立即提升音訊和視訊品質。
本課程將說明如何使用 Google 試算表內建 Gemini,自動整理資料及處理複雜數字。瞭解如何從原始文字建立表格、使用自然語言自動填入資料、依需求生成原生試算表公式,以及快速擷取高階洞察資訊或製作圖表,完全不需要具備進階試算表專業知識。
本課程將介紹如何使用 Google 簡報內建 Gemini,將概念轉化為吸睛的簡報。瞭解如何透過單一提示詞或現有來源文件生成結構化簡報、使用自動設計強化功能調整投影片版面配置、建立自訂向量圖形和相片,以及動態製作投影片文案和精確的演講者備忘稿。
本課程將說明如何使用 Google 文件內建 Gemini 簡化寫作和內容創作流程。瞭解如何從頭撰寫文件、使用互動式工具調整寫作語氣和提升清晰度、總結複雜檔案,以及將長篇文字順暢轉換為結構化資產,供其他 Google Workspace 應用程式使用。
本課程將說明如何使用 Gmail 內建 Gemini,提升電子郵件管理效率。瞭解如何直接在收件匣中總結冗長的討論串、使用自然語言擷取資訊、草擬專業回覆,以及制定溝通策略。
客戶能透過 Gemini for Google Workspace 在 Google Workspace 使用生成式 AI 功能。本學習路徑會介紹 Gemini 的主要功能,並說明如何在 Google Workspace 善用這些功能,提高生產力和效率。
Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam. You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
本課程涵蓋「AI 隱私權」和「AI 安全性」這兩個重要主題。我們將介紹實用的方法和工具,協助您運用 Google Cloud 產品和開放原始碼工具,導入 AI 隱私權和安全性的建議做法。
本課程旨在提供必要的知識和工具,協助您探索機器學習運作團隊在部署及管理生成式 AI 模型時面臨的獨特挑戰,並瞭解 Vertex AI 如何幫 AI 團隊簡化機器學習運作程序,打造成效非凡的生成式 AI 專案。
本課程旨在說明 AI 的可解釋性和透明度概念、探討 AI 透明度對開發人員和工程師的重要性。課程中也會介紹實務方法和工具,有助於讓資料和 AI 模型透明且可解釋。
本課程旨在說明負責任 AI 技術的概念和 AI 開發原則,同時介紹各項技術,在實務上找出公平性和偏誤,減少 AI/機器學習做法上的偏誤。我們也將探討實用方法和工具,透過 Google Cloud 產品和開放原始碼工具,導入負責任 AI 技術的最佳做法。
完成 使用 Gemini 多模態功能和多模態 RAG 檢查複合型文件 技能徽章中階課程,即可證明您具備下列技能: 透過 Gemini 多模態功能,使用多模態提示從文字和影像資料擷取資訊、生成影片說明,以及擷取影片以外的額外資訊; 透過 Gemini 的多模態檢索增強生成 (RAG) 功能,為含有文字和圖片的文件建構中繼資料、取得所有相關文字分塊,以及顯示引用資料。
這堂課程會介紹 AI 搜尋技術、工具和應用程式。主題涵蓋使用向量嵌入執行語意搜尋;結合語意和關鍵字做法的混合型搜尋機制;以及運用檢索增強生成 (RAG) 技術建構有基準的 AI 代理,盡可能減少 AI 幻覺。您可以實際使用 Vertex AI Vector Search,打造智慧型搜尋引擎。
本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型,並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室,您將能探索從提示到正式環境的生命週期,同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio,在專案中發揮生成式 AI 的潛能。
完成 在 Google Cloud 為機器學習 API 準備資料 技能徽章入門課程,即可證明您具備下列技能: 使用 Dataprep by Trifacta 清理資料、在 Dataflow 執行資料管道、在 Managed Service for Apache Spark 建立叢集和執行 Apache Spark 工作,以及呼叫機器學習 API,包含 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。
完成「建構安全的 Google Cloud 網路」課程,即可獲得技能徽章。本課程將說明多項網路相關 資源,協助您在 Google Cloud 建構、調度資源和保護應用程式。
本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分,例如編碼器和解碼器,以及如何訓練和評估模型。在本課程結束時,您將能建立自己的圖像說明生成模型,並使用模型產生圖像說明文字。
各種規模的機構都開始運用雲端的強大功能和靈活性,徹底改變營運方式。不過,有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念,以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
組織將資料和應用程式遷移至雲端後,必須因應快速變化的安全性挑戰。本課程將探討雲端安全性的基礎知識、Google Cloud 融入安全考量設計的基礎架構價值,以及縱深防禦策略。此外,還會著重說明如何透過 AI 輔助作業和法規遵循工具,協助組織滿足嚴格的全球法規要求。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
許多傳統企業使用舊版系統和應用程式,無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統,以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰,並提供解決方案,說明如何運用雲端技術克服難題。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
只要修完「在 Google Cloud 設定應用程式開發環境」課程,就能獲得技能徽章。 在本課程中,您將學會如何使用以下技術的基本功能,建構和連結以儲存空間為中心的雲端基礎架構:Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
人工智慧 (AI) 和機器學習 (ML) 象徵著資訊技術的重大演進,正迅速改變各行各業。在「運用 Google Cloud 人工智慧推動創新」課程中,我們會探討組織如何運用 AI 和機器學習技術,翻轉業務流程。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程,即可證明您具備下列技能: 在 Compute Engine 建立及部署虛擬機器, 以及設定網路和應用程式負載平衡器。
雲端技術是強大的資產,與資料搭配後,將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端,讓資料更易於存取、做為行動依據和更有價值。 這門課程是 Cloud Digital Leader 學習路徑的一部分,旨在協助個人在職務上成長,並打造企業的未來。
Google Cloud 運算基本概念課程,適合幾乎沒有雲端運算背景或經驗的學員。這些課程會概略介紹雲端基礎知識、大數據和機器學習的核心概念,以及 Google Cloud 的角色和定位。完成這一系列課程後,學員將能闡述這些概念並展示實用技能。學員需依序完成課程: 1. Google Cloud 運算的基本概念:Cloud 運算基礎知識 2. Google Cloud 運算的基本概念:Google Cloud 基礎架構 3. Google Cloud 運算的基本概念:Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念:Google Cloud 中的資料、機器學習和 AI 本系列的最後一堂課回顧了代管大數據服務、機器學習與這項技術的價值,以及如何獲得技能徽章,進一步展示您的 Google Cloud 技能。
Google Cloud 運算基本概念課程,適合幾乎沒有雲端運算背景或經驗的學員。這些課程會說明雲端運算基本知識、大數據和機器學習的核心概念,以及 Google Cloud 的角色和定位。 完成這一系列課程後,學員將能夠闡述這些概念並展示實用技能。學員應依以下順序完成課程: 1. Google Cloud 運算的基本概念:Cloud 運算基礎知識 2. Google Cloud 運算的基本概念:Google Cloud 基礎架構 3. Google Cloud 運算的基本概念:Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念:Google Cloud 中的資料、機器學習和 AI 第三門課涵蓋雲端自動化和管理工具,以及建構安全網路。
Google Cloud 運算基本概念課程,適合幾乎沒有雲端運算背景或經驗的學員。這些課程會概略介紹雲端基礎知識、大數據和機器學習的核心概念,以及 Google Cloud 的角色和定位。完成這一系列課程後,學員將能闡述這些概念並展示實用技能。學員需依序完成課程: 1. Google Cloud 運算的基本概念:Cloud 運算基礎知識 2. Google Cloud 運算的基本概念:Google Cloud 基礎架構 3. Google Cloud 運算的基本概念:Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念:Google Cloud 中的資料、機器學習和 AI
Google Cloud 運算基本概念課程,適合幾乎沒有雲端運算背景或經驗的學員。這些課程會說明雲端運算基本知識、大數據和機器學習的核心概念,以及 Google Cloud 的角色和定位。完成這一系列課程後,學員將能夠闡述這些概念並展示實用技能。學員應依以下順序完成課程: 1. Google Cloud 運算的基本概念:Cloud 運算基礎知識 2. Google Cloud 運算的基本概念:Google Cloud 基礎架構 3. Google Cloud 運算的基本概念:Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念:Google Cloud 中的資料、機器學習和 AI 第一門課會概略說明雲端運算、Google Cloud 的使用方式,以及不同的運算選項。
數位轉型是現代組織必經的關鍵旅程,而建立穩固的雲端運算基礎,是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」,將會介紹核心技術和策略框架,協助組織革新營運方式,並探討基本的雲端概念、全球網路基礎架構和共同責任模式,幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
這堂課程將說明變換器架構,以及基於變換器的雙向編碼器表示技術 (BERT) 模型,同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外,也會介紹 BERT 適用的各種任務,像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
本課程概要說明解碼器與編碼器的架構,這種強大且常見的機器學習架構適用於序列對序列的任務,例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件,並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中,您將學習如何從頭開始使用 TensorFlow 寫程式,導入簡單的編碼器與解碼器架構來產生詩詞。
本課程將介紹注意力機制,說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外,也將解釋注意力的運作方式,以及如何使用注意力來提高各種機器學習任務的成效,包括機器翻譯、文字摘要和回答問題。
本課程將介紹擴散模型,這是一種機器學習模型,近期在圖像生成領域展現亮眼潛力。概念源自物理學,尤其深受熱力學影響。過去幾年來,在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中,擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論,並說明如何在 Vertex AI 上訓練和部署這些模型。