Allen Cherian
Member since 2023
Diamond League
70926 points
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned Dec 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned Dec 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned Dec 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned Dec 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned Dec 27, 2025 EST
Discover Business Value for Customers
Earned Dec 27, 2025 EST
Deploy and Evaluate Model Garden Models
Earned Dec 26, 2025 EST
Edit images with Imagen
Earned Dec 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned Dec 25, 2025 EST
Deploy a RAG application with vector search in Firestore
Earned Dec 24, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned Dec 24, 2025 EST
Engineer Effective Prompts for Generative Models
Earned Dec 18, 2025 EST
Create media search and media recommendations applications with AI Applications
Earned Dec 18, 2025 EST
Extend Gemini Capabilities
Earned Dec 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM
Earned Dec 18, 2025 EST
Configure and optimize Agent Search
Earned Dec 17, 2025 EST
Create and maintain Agent Search data stores
Earned Dec 17, 2025 EST
Recommendations with AI Applications
Earned Oct 16, 2025 EDT
Improve Agent Search findings on Gemini platform
Earned Oct 7, 2025 EDT
Agent Search Analytics on Gemini platform
Earned Aug 25, 2025 EDT
Create Data Stores for Gen AI Applications
Earned Aug 25, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned Aug 25, 2025 EDT
Build search and recommendations applications with AI Applications
Earned Aug 22, 2025 EDT
Introduction to AI Applications
Earned Aug 22, 2025 EDT
運用 Gemini Enterprise Agent Platform 部署多代理系統
Earned May 30, 2025 EDT
Manage Functions and Reporting with CCaaS
Earned Apr 10, 2025 EDT
Vertex AI Search for Commerce
Earned Jan 7, 2025 EST
MLOps with Agent Platform: Manage Features
Earned Jan 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework
Earned Jul 11, 2024 EDT
使用 BigQuery ML 為預測模型進行資料工程
Earned Jun 12, 2024 EDT
透過 BigQuery 建構資料倉儲
Earned Jun 8, 2024 EDT
在 Google Cloud 為機器學習 API 準備資料
Earned May 19, 2024 EDT
在 Compute Engine 導入 Cloud Load Balancing
Earned May 4, 2024 EDT
Orchestrate LLM solutions with LangChain
Earned Mar 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist
Earned Mar 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned Mar 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini
Earned Mar 19, 2024 EDT
Text Prompt Engineering Techniques
Earned Mar 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned Mar 19, 2024 EDT
Generative AI Explorer : Vertex AI
Earned Mar 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API
Earned Mar 10, 2024 EDT
圖像生成簡介
Earned Mar 3, 2024 EST
Vertex AI Studio 簡介
Earned Mar 3, 2024 EST
Customer Experiences with Contact Center AI
Earned Feb 29, 2024 EST
Handle Consumer Interactions with CCaaS
Earned Feb 25, 2024 EST
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Feb 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals
Earned Feb 25, 2024 EST
負責任的 AI 技術簡介
Earned Feb 25, 2024 EST
大型語言模型簡介
Earned Feb 22, 2024 EST
Generative AI for Business Leaders
Earned Feb 22, 2024 EST
Introduction to Gemini for customer experience
Earned Feb 22, 2024 EST
生成式 AI 簡介
Earned Feb 1, 2024 EST
Vector Search 和嵌入
Earned Feb 1, 2024 EST
Contact Center as a Service Implementation
Earned Jan 31, 2024 EST
CCAI Operations and Implementation
Earned Jan 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Jan 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Jan 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Jan 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned Jan 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer
Earned Nov 2, 2023 EDT
雲端架構：設計、實作與管理
Earned Oct 24, 2023 EDT
Automate Deployment and Manage Traffic on a Google Cloud Network
Earned Oct 23, 2023 EDT
透過 Google Cloud Observability 監控及記錄系統狀態
Earned Oct 18, 2023 EDT
在 Google Cloud 設定應用程式開發環境
Earned Oct 17, 2023 EDT
在 Compute Engine 導入 Cloud Load Balancing
Earned Oct 16, 2023 EDT
Getting Started with Terraform for Google Cloud
Earned Oct 11, 2023 EDT
開始使用 Google Kubernetes Engine
Earned Oct 10, 2023 EDT
彈性的 Google Cloud 基礎架構：資源調度與自動化
Earned Oct 9, 2023 EDT
重要的 Google Cloud 基礎架構：核心服務
Earned Oct 7, 2023 EDT
重要的 Google Cloud 基礎架構：基本概念
Earned Oct 5, 2023 EDT
Google Cloud 基礎知識：核心基礎架構
Earned Sep 25, 2023 EDT
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
Learn more
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
The course aims to train Google technical sales partners on the business value discovery process using proprietary content.
Learn more
In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
Learn more
Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
Learn more
This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
Learn more
Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
Learn more
Learn a variety of strategies and techniques to engineer effective prompts for generative models
Learn more
Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
Learn more
Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
Learn more
This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
Learn more
AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.
Learn more
Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
Learn more
Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
Learn more
Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Learn more
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
Learn more
本課程說明如何使用 Google Agent Development Kit 建構複雜的多代理系統。您將建構配備工具的虛擬服務專員，並透過從屬關係和流程定義互動方式。您將在本機執行代理，並部署至 Gemini Enterprise Agent Platform 的 Agent Runtime，將其做為代管代理流程執行；Agent Runtime 則處理基礎架構決策和資源調度作業。請注意，這些實驗室是根據這項產品的預先發布版製成。我們會進行維護更新，因此這些研究室將可能出現延遲。
Learn more
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
Learn more
This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.
Learn more
This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production.
Learners will get hands-on practice using Agent Platform Feature Store's streaming ingestion at the SDK layer.
Learn more
Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
Learn more
完成使用 BigQuery ML 為預測模型進行資料工程技能徽章中階課程， 即可證明自己具備下列知識與技能：運用 Dataprep by Trifacta 建構連至 BigQuery 的資料轉換 pipeline； 使用 Cloud Storage、Dataflow 和 BigQuery 建構「擷取、轉換及載入」(ETL) 工作負載， 以及使用 BigQuery ML 建構機器學習模型。
Learn more
完成 透過 BigQuery 建構資料倉儲 技能徽章中階課程，即可證明您具備下列技能： 彙整資料以建立新資料表、排解彙整作業問題、利用聯集附加資料、建立依日期分區的資料表， 以及在 BigQuery 使用 JSON、陣列和結構體。
Learn more
完成 在 Google Cloud 為機器學習 API 準備資料 技能徽章入門課程，即可證明您具備下列技能： 使用 Dataprep by Trifacta 清理資料、在 Dataflow 執行資料管道、在 Managed Service for Apache Spark 建立叢集和執行 Apache Spark 工作，以及呼叫機器學習 API，包含 Cloud Natural Language API、Google Cloud Speech-to-Text API 和 Video Intelligence API。
Learn more
完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
Learn more
Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
Learn more
Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
Learn more
This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
Learn more
Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
Learn more
Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
Learn more
(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
Learn more
This content is deprecated. Please see the latest version of the course, here.
Learn more
Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
Learn more
本課程將介紹擴散模型，這是一種機器學習模型，近期在圖像生成領域展現亮眼潛力。概念源自物理學，尤其深受熱力學影響。過去幾年來，在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中，擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論，並說明如何在 Vertex AI 上訓練和部署這些模型。
Learn more
本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
Learn more
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
Learn more
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
Learn more
隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
Learn more
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
Learn more
這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
Learn more
這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
Learn more
A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
Learn more
This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
Learn more
這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
Learn more
這堂課程會介紹 AI 搜尋技術、工具和應用程式。主題涵蓋使用向量嵌入執行語意搜尋；結合語意和關鍵字做法的混合型搜尋機制；以及運用檢索增強生成 (RAG) 技術建構有基準的 AI 代理，盡可能減少 AI 幻覺。您可以實際使用 Vertex AI Vector Search，打造智慧型搜尋引擎。
Learn more
An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
Learn more
Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
Learn more
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Learn more
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
Learn more
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Learn more
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Learn more
Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.
Learn more
完成 雲端架構：設計、實作與管理 課程即可獲得 技能徽章，證明您具備下列技能： 使用 Apache 網路伺服器部署可公開存取的網站、使用開機指令碼設定 Compute Engine VM、 使用 Windows 防禦主機和防火牆規則設定安全的 RDP、建構 Docker 映像檔並部署至 Kubernetes 叢集，然後進行更新，以及建立 Cloud SQL 執行個體並匯入 MySQL 資料庫。 這個技能徽章課程是絕佳的 資源，可讓您瞭解Google Cloud 認證專業雲端架構師認證測驗涵蓋的主題。
Learn more
Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.
Learn more
完成 透過 Google Cloud Observability 監控及記錄系統狀態 技能徽章入門課程， 即可證明您具備下列技能：監控 Compute Engine 中的虛擬機器、 運用 Cloud Monitoring 監管多項專案、在 Cloud Functions 延伸應用監控和記錄功能、 建立和傳送自訂應用程式指標，以及根據自訂指標設定 Cloud Monitoring 快訊。
Learn more
只要修完「在 Google Cloud 設定應用程式開發環境」課程，就能獲得技能徽章。 在本課程中，您將學會如何使用以下技術的基本功能，建構和連結以儲存空間為中心的雲端基礎架構：Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
Learn more
完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
Learn more
This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
Learn more
歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣，這堂課程可以滿足您的需求。有了 Google Kubernetes Engine，您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。
本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念，以及如何將應用程式容器化，以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud，隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。
Learn more
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。
Learn more
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、系統和應用程式服務等基礎架構元件。另外，這堂課也會介紹如何部署實用的解決方案，包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單，以及資源監控功能。
Learn more
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。
Learn more
「Google Cloud 基礎知識：核心基礎架構」介紹了在使用 Google Cloud 時會遇到的重要概念和術語。本課程會透過影片和實作實驗室，介紹並比較 Google Cloud 的多種運算和儲存服務，同時提供重要的資源和政策管理工具。
Learn more
