Allen Cherian
회원 가입일: 2023
다이아몬드 리그
70926포인트
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned 12월 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned 12월 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned 12월 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned 12월 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned 12월 27, 2025 EST
Discover Business Value for Customers
Earned 12월 27, 2025 EST
Deploy and Evaluate Model Garden Models
Earned 12월 26, 2025 EST
Edit images with Imagen
Earned 12월 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned 12월 25, 2025 EST
Deploy a RAG application with vector search in Firestore
Earned 12월 24, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned 12월 24, 2025 EST
Engineer Effective Prompts for Generative Models
Earned 12월 18, 2025 EST
Create media search and media recommendations applications with AI Applications
Earned 12월 18, 2025 EST
Extend Gemini Capabilities
Earned 12월 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM
Earned 12월 18, 2025 EST
Configure and optimize Agent Search
Earned 12월 17, 2025 EST
Create and maintain Agent Search data stores
Earned 12월 17, 2025 EST
Recommendations with AI Applications
Earned 10월 16, 2025 EDT
Improve Agent Search findings on Gemini platform
Earned 10월 7, 2025 EDT
Agent Search Analytics on Gemini platform
Earned 8월 25, 2025 EDT
Create Data Stores for Gen AI Applications
Earned 8월 25, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned 8월 25, 2025 EDT
Build search and recommendations applications with AI Applications
Earned 8월 22, 2025 EDT
Introduction to AI Applications
Earned 8월 22, 2025 EDT
Gemini Enterprise Agent Platform을 사용한 멀티 에이전트 시스템 배포
Earned 5월 30, 2025 EDT
Manage Functions and Reporting with CCaaS
Earned 4월 10, 2025 EDT
Vertex AI Search for Commerce
Earned 1월 7, 2025 EST
Vertex AI로 머신러닝 작업(MLOps) 기능 관리
Earned 1월 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework
Earned 7월 11, 2024 EDT
BigQuery ML을 사용한 예측 모델링을 위한 데이터 엔지니어링
Earned 6월 12, 2024 EDT
BigQuery로 데이터 웨어하우스 빌드
Earned 6월 8, 2024 EDT
Google Cloud에서 ML API용으로 데이터 준비하기
Earned 5월 19, 2024 EDT
Compute Engine에서 Cloud Load Balancing 구현하기
Earned 5월 4, 2024 EDT
Orchestrate LLM solutions with LangChain
Earned 3월 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist
Earned 3월 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned 3월 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini
Earned 3월 19, 2024 EDT
Text Prompt Engineering Techniques
Earned 3월 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned 3월 19, 2024 EDT
Generative AI Explorer : Vertex AI
Earned 3월 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API
Earned 3월 10, 2024 EDT
이미지 생성 소개
Earned 3월 3, 2024 EST
Vertex AI Studio 소개
Earned 3월 3, 2024 EST
Customer Experiences with Contact Center AI
Earned 2월 29, 2024 EST
Handle Consumer Interactions with CCaaS
Earned 2월 25, 2024 EST
책임감 있는 AI: Google Cloud를 통한 AI 원칙 적용하기
Earned 2월 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals
Earned 2월 25, 2024 EST
책임감 있는 AI 소개
Earned 2월 25, 2024 EST
대규모 언어 모델 소개
Earned 2월 22, 2024 EST
Generative AI for Business Leaders
Earned 2월 22, 2024 EST
Introduction to Gemini for customer experience
Earned 2월 22, 2024 EST
생성형 AI 소개
Earned 2월 1, 2024 EST
벡터 검색 및 임베딩
Earned 2월 1, 2024 EST
Contact Center as a Service Implementation
Earned 1월 31, 2024 EST
CCAI Operations and Implementation
Earned 1월 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 1월 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned 1월 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned 1월 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned 1월 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer
Earned 11월 2, 2023 EDT
클라우드 아키텍처: 설계, 구현, 관리
Earned 10월 24, 2023 EDT
Automate Deployment and Manage Traffic on a Google Cloud Network
Earned 10월 23, 2023 EDT
Google Cloud Observability로 모니터링 및 로깅
Earned 10월 18, 2023 EDT
Google Cloud 앱 개발 환경 설정
Earned 10월 17, 2023 EDT
Compute Engine에서 Cloud Load Balancing 구현하기
Earned 10월 16, 2023 EDT
Google Cloud에서 Terraform 시작하기
Earned 10월 11, 2023 EDT
Google Kubernetes Engine 시작하기
Earned 10월 10, 2023 EDT
유연한 Google Cloud 인프라: 확장 및 자동화
Earned 10월 9, 2023 EDT
필수 Google Cloud 인프라: 핵심 서비스
Earned 10월 7, 2023 EDT
필수 Google Cloud 인프라: 기초
Earned 10월 5, 2023 EDT
Google Cloud 기초: 핵심 인프라
Earned 9월 25, 2023 EDT
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
자세히 알아보기
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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The course aims to train Google technical sales partners on the business value discovery process using proprietary content.
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In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
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Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
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This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
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Learn a variety of strategies and techniques to engineer effective prompts for generative models
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Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
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AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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이 과정에서는 Google 에이전트 개발 키트를 사용하여 복잡한 멀티 에이전트 시스템을 빌드하는 방법을 학습합니다. 학습자는 도구를 갖춘 에이전트를 빌드하고 상하위 관계 및 흐름을 사용해 여러 에이전트를 연결하여 상호작용 방식을 정의해 봅니다. 에이전트를 로컬로 실행하고 Gemini Enterprise Agent Platform의 Agent Runtime에 배포하여 인프라 결정과 Agent Runtime에서 처리하는 리소스 확장에 따른 관리형 에이전트 흐름으로 실행합니다.
이 실습은 이 제품의 출시 전 버전을 기반으로 합니다. 유지보수 업데이트를 제공하는 동안에는 이러한 실습에 약간의 지연이 있을 수 있습니다.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.
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이 과정에서는 Google Cloud에서 프로덕션 ML 시스템을 배포, 평가, 모니터링, 운영하기 위한 MLOps 도구와 권장사항을 소개합니다. MLOps는 프로덕션에서 ML 시스템을 배포, 테스트, 모니터링, 자동화하는 방법론입니다.
학습자는 SDK 레이어에서 Vertex AI Feature Store의 스트리밍 수집을 사용하여 실습을 진행하게 됩니다.
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Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
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중급 BigQuery ML을 사용한 예측 모델링을 위한 데이터 엔지니어링 기술 배지를 획득하여 Dataprep by Trifact로 데이터 변환 파이프라인을 BigQuery에 빌드, Cloud Storage, Dataflow, BigQuery를 사용한 ETL(추출, 변환, 로드) 워크플로 빌드, BigQuery ML을 사용하여 머신러닝 모델을 빌드하는 기술 역량을 입증할 수 있습니다.
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중급 BigQuery로 데이터 웨어하우스 빌드 기술 배지를 완료하여 데이터를 조인하여 새 테이블 만들기, 조인 관련 문제 해결, 합집합으로 데이터 추가, 날짜로 파티션을 나눈 테이블 만들기, BigQuery에서 JSON, 배열, 구조체 작업하기와 관련된 기술 역량을 입증하세요.
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초급 Google Cloud에서 ML API용으로 데이터 준비하기 기술 배지를 완료하여 Dataprep by Trifacta로 데이터 정리, Dataflow에서 데이터 파이프라인 실행, Managed Service for Apache Spark에서 클러스터 생성 및 Apache Spark 작업 실행, Cloud Natural Language API, Google Cloud Speech-to-Text API, Video Intelligence API를 포함한 ML API 호출과 관련된 기술 역량을 입증하세요.
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초급 Compute Engine에서 Cloud Load Balancing 구현하기 기술 배지 과정을 완료하여 Compute Engine에서 가상 머신 만들기 및 배포, 네트워크 및 애플리케이션 부하 분산기 구성과 관련된 기술 역량을 입증하세요.
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Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This content is deprecated. Please see the latest version of the course, here.
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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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이 과정에서는 최근 이미지 생성 분야에서 가능성을 보여준 머신러닝 모델 제품군인 확산 모델을 소개합니다. 확산 모델은 열역학을 비롯한 물리학에서 착안했습니다. 지난 몇 년 동안 확산 모델은 연구계와 업계 모두에서 주목을 받았습니다. 확산 모델은 Google Cloud의 다양한 최신 이미지 생성 모델과 도구를 뒷받침합니다. 이 과정에서는 확산 모델의 이론과 Vertex AI에서 이 모델을 학습시키고 배포하는 방법을 소개합니다.
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이 과정에서는 생성형 AI 모델과 상호작용하고 비즈니스 아이디어의 프로토타입을 제작하여 프로덕션으로 출시할 수 있는 도구인 Vertex AI Studio를 소개합니다. 몰입감 있는 사용 사례, 흥미로운 강의, 실무형 실습을 통해 프롬프트부터 프로덕션에 이르는 수명 주기를 살펴보고 Vertex AI Studio를 Gemini 멀티모달 애플리케이션, 프롬프트 설계, 프롬프트 엔지니어링, 모델 조정에 활용하는 방법을 알아봅니다. 이 과정의 목표는 Vertex AI Studio로 프로젝트에서 생성형 AI의 잠재력을 활용하는 것입니다.
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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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기업에서 인공지능과 머신러닝의 사용이 계속 증가함에 따라 책임감 있는 빌드의 중요성도 커지고 있습니다. 대부분의 기업은 책임감 있는 AI를 실천하기가 말처럼 쉽지 않습니다. 조직에서 책임감 있는 AI를 운영하는 방법에 관심이 있다면 이 과정이 도움이 될 것입니다.
이 과정에서 책임감 있는 AI를 위해 현재 Google Cloud가 기울이고 있는 노력, 권장사항, Google Cloud가 얻은 교훈을 알아보면 책임감 있는 AI 접근 방식을 구축하기 위한 프레임워크를 수립할 수 있을 것입니다.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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책임감 있는 AI란 무엇이고 이것이 왜 중요하며 Google에서는 어떻게 제품에 책임감 있는 AI를 구현하고 있는지 설명하는 입문용 마이크로 학습 과정입니다. Google의 7가지 AI 원칙도 소개합니다.
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이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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생성형 AI란 무엇이고 어떻게 사용하며 전통적인 머신러닝 방법과는 어떻게 다른지 설명하는 입문용 마이크로 학습 과정입니다. 직접 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
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이 과정에서는 AI 기반 검색 기술, 도구, 애플리케이션을 살펴봅니다. 벡터 임베딩을 활용하는 시맨틱 검색, 시맨틱 방식과 키워드 방식을 결합한 하이브리드 검색, 그라운딩된 AI 에이전트로서 AI 할루시네이션을 최소화하는 검색 증강 생성(RAG)에 대해 알아보세요. Vertex AI 벡터 검색을 활용해 지능형 검색 엔진을 빌드하는 실무 경험을 쌓을 수 있습니다.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.
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클라우드 아키텍처: 설계, 구현, 관리 과정을 완료하고 기술 배지를 획득하여 Apache 웹 서버를 통해 공개 액세스 가능한 웹사이트 배포, 시작 스크립트를 사용한 Compute Engine VM 구성, Windows 배스천 호스트와 방화벽 규칙을 사용한 보안 RDP 구성, Docker 이미지를 빌드하고 Kubernetes 클러스터에 배포한 후 업데이트, CloudSQL 인스턴스 만들기, MySQL 데이터베이스 가져오기 관련 기술 역량을 입증하세요. 이 기술 배지 과정은 Google Cloud 공인 프로페셔널 클라우드 설계자 자격증 시험에서 다루는 주제를 이해하는 데 도움이 되는 리소스입니다.
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Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.
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초급 Google Cloud Observability로 모니터링 및 로깅 기술 배지를 획득하여 Compute Engine에서 가상 머신 모니터링, Cloud Monitoring을 활용한 다중 프로젝트 감독, Cloud Functions로 모니터링 및 로깅 기능 확장, 커스텀 애플리케이션 측정항목 생성 및 전송, 커스텀 측정항목을 기반으로 Cloud Monitoring 알림 구성 등의 기술을 입증하세요.
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Google Cloud 앱 개발 환경 설정 과정을 완료하여 기술 배지를 획득하세요. Cloud Storage, Identity and Access Management, Cloud Functions, Pub/Sub의 기본 기능을 사용하여 스토리지 중심 클라우드 인프라를 구축하고 연결하는 방법을 배울 수 있습니다.
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초급 Compute Engine에서 Cloud Load Balancing 구현하기 기술 배지 과정을 완료하여 Compute Engine에서 가상 머신 만들기 및 배포, 네트워크 및 애플리케이션 부하 분산기 구성과 관련된 기술 역량을 입증하세요.
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이 과정에서는 Google Cloud에서 Terraform을 사용하는 방법을 소개합니다. 학습자는 Terraform을 사용하여 코드형 인프라를 구현하는 방법을 설명하고, Terraform의 주요 특징과 기능을 적용하여 Google Cloud 인프라를 생성하고 관리할 수 있게 됩니다.
또한 Terraform을 사용하여 Google Cloud 리소스를 빌드하고 관리하는 실무형 실습도 진행합니다.
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Google Kubernetes Engine 시작하기 과정에 오신 것을 환영합니다. 애플리케이션과 하드웨어 인프라 사이에 위치하는 소프트웨어 레이어인 Kubernetes에 관심이 있으시다면 잘 찾아오셨습니다. Google Kubernetes Engine을 사용하면 Kubernetes를 Google Cloud에서 관리형 서비스로 사용할 수 있습니다.
이 과정의 목표는 흔히 GKE로 불리는 Google Kubernetes Engine의 기본사항을 소개하고 Google Cloud에서 애플리케이션을 컨테이너화하고 실행하는 방법을 설명하는 것입니다. 이 과정에서는 먼저 Google Cloud에 대해 기본적인 사항을 소개한 후 이어서 컨테이너 및 Kubernetes, Kubernetes 아키텍처, Kubernetes 작업에 대해 간략히 설명합니다.
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이 속성 주문형 과정에서는 참가자에게 Google Cloud에서 제공하는 포괄적이고 유연한 인프라 및 플랫폼 서비스를 소개합니다. 참가자는 동영상 강의, 데모, 실무형 실습이 결합된 이 과정을 통해 안전한 네트워크 상호 연결, 부하 분산, 자동 확장, 인프라 자동화, 관리형 서비스가 포함된 솔루션 요소를 살펴보고 배포할 수 있습니다.
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이 속성 주문형 과정은 참가자에게 Google Cloud에서 제공하는 포괄적이고 유연한 인프라 및 플랫폼 서비스를 Compute Engine을 중심으로 소개합니다. 참가자는 동영상 강의, 데모, 실무형 실습을 통해 네트워크, 시스템, 애플리케이션 서비스와 같은 인프라 구성요소를 포함한 솔루션 요소를 탐색하고 배포해 볼 수 있습니다. 또한 이 과정에서는 고객 제공 암호화 키, 보안 및 액세스 관리, 할당량 및 요금 청구, 리소스 모니터링 등 실용적인 솔루션을 배포하는 방법에 대해서도 설명합니다.
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이 속성 주문형 과정은 참가자에게 Google Cloud에서 제공하는 포괄적이고 유연한 인프라 및 플랫폼 서비스를 Compute Engine을 중심으로 소개합니다. 참가자는 동영상 강의, 데모, 실무형 실습을 통해 네트워크, 가상 머신, 애플리케이션 서비스와 같은 인프라 구성요소를 포함한 솔루션 요소를 탐색하고 배포해 볼 수 있습니다. Console과 Cloud Shell을 통해 Google Cloud를 사용하는 방법을 학습합니다. 또한 클라우드 설계자의 역할, 인프라 설계 접근 방식은 물론 Virtual Private Cloud(VPC), 프로젝트, 네트워크, 서브네트워크, IP 주소, 경로, 방화벽 규칙을 사용한 가상 네트워킹 구성에 대해 알아봅니다.
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Google Cloud 기초: 핵심 인프라 과정은 Google Cloud 사용에 관한 중요한 개념 및 용어를 소개합니다. 이 과정에서는 동영상 및 실무형 실습을 통해 중요한 리소스 및 정책 관리 도구와 함께 Google Cloud의 다양한 컴퓨팅 및 스토리지 서비스를 살펴보고 비교합니다.
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