Cherian Allen
メンバー加入日: 2023
ダイヤモンド リーグ
70926 ポイント
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned 12月 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned 12月 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned 12月 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned 12月 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned 12月 27, 2025 EST
Discover Business Value for Customers
Earned 12月 27, 2025 EST
Deploy and Evaluate Model Garden Models
Earned 12月 26, 2025 EST
Edit images with Imagen
Earned 12月 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned 12月 25, 2025 EST
Deploy a RAG application with vector search in Firestore
Earned 12月 24, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned 12月 24, 2025 EST
Engineer Effective Prompts for Generative Models
Earned 12月 18, 2025 EST
Create media search and media recommendations applications with AI Applications
Earned 12月 18, 2025 EST
Extend Gemini Capabilities
Earned 12月 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM
Earned 12月 18, 2025 EST
Configure and optimize Agent Search
Earned 12月 17, 2025 EST
Create and maintain Agent Search data stores
Earned 12月 17, 2025 EST
Recommendations with AI Applications
Earned 10月 16, 2025 EDT
Improve Agent Search findings on Gemini platform
Earned 10月 7, 2025 EDT
Agent Search Analytics on Gemini platform
Earned 8月 25, 2025 EDT
Create Data Stores for Gen AI Applications
Earned 8月 25, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned 8月 25, 2025 EDT
Build search and recommendations applications with AI Applications
Earned 8月 22, 2025 EDT
Introduction to AI Applications
Earned 8月 22, 2025 EDT
Gemini Enterprise Agent Platform を使用してマルチエージェント システムをデプロイする
Earned 5月 30, 2025 EDT
Manage Functions and Reporting with CCaaS
Earned 4月 10, 2025 EDT
Vertex AI Search for Commerce
Earned 1月 7, 2025 EST
Vertex AI を使用した ML オペレーション（MLOps）: 特徴の管理
Earned 1月 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework
Earned 7月 11, 2024 EDT
BigQuery ML を使用した予測モデリング向けのデータ エンジニアリング
Earned 6月 12, 2024 EDT
BigQuery でデータ ウェアハウスを構築する
Earned 6月 8, 2024 EDT
Google Cloud の ML API 用にデータを準備
Earned 5月 19, 2024 EDT
Compute Engine での Cloud Load Balancing の実装
Earned 5月 4, 2024 EDT
Orchestrate LLM solutions with LangChain
Earned 3月 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist
Earned 3月 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned 3月 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini
Earned 3月 19, 2024 EDT
Text Prompt Engineering Techniques
Earned 3月 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned 3月 19, 2024 EDT
Generative AI Explorer : Vertex AI
Earned 3月 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API
Earned 3月 10, 2024 EDT
画像生成の概要
Earned 3月 3, 2024 EST
Vertex AI Studio の概要
Earned 3月 3, 2024 EST
Customer Experiences with Contact Center AI
Earned 2月 29, 2024 EST
Handle Consumer Interactions with CCaaS
Earned 2月 25, 2024 EST
責任ある AI: Google Cloud における AI に関する原則の適用
Earned 2月 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals
Earned 2月 25, 2024 EST
責任ある AI の概要
Earned 2月 25, 2024 EST
大規模言語モデルの概要
Earned 2月 22, 2024 EST
Generative AI for Business Leaders
Earned 2月 22, 2024 EST
Introduction to Gemini for customer experience
Earned 2月 22, 2024 EST
生成 AI の概要
Earned 2月 1, 2024 EST
ベクトル検索とエンベディング
Earned 2月 1, 2024 EST
Contact Center as a Service Implementation
Earned 1月 31, 2024 EST
CCAI Operations and Implementation
Earned 1月 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 1月 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned 1月 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned 1月 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned 1月 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer
Earned 11月 2, 2023 EDT
クラウド アーキテクチャ: 設計、実装、管理
Earned 10月 24, 2023 EDT
Google Cloud ネットワークにおけるデプロイの自動化とトラフィックの管理
Earned 10月 23, 2023 EDT
Google Cloud Observability を使用したモニタリングとロギング
Earned 10月 18, 2023 EDT
Google Cloud におけるアプリ開発環境の設定
Earned 10月 17, 2023 EDT
Compute Engine での Cloud Load Balancing の実装
Earned 10月 16, 2023 EDT
Google Cloud で Terraform を使ってみる
Earned 10月 11, 2023 EDT
Google Kubernetes Engine を使ってみる
Earned 10月 10, 2023 EDT
柔軟性のある Google Cloud インフラストラクチャ: スケーリングと自動化
Earned 10月 9, 2023 EDT
重要な Google Cloud インフラストラクチャ: コアサービス
Earned 10月 7, 2023 EDT
重要な Google Cloud インフラストラクチャ: 基礎
Earned 10月 5, 2023 EDT
Google Cloud の基礎: コア インフラストラクチャ
Earned 9月 25, 2023 EDT
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
詳細
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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The course aims to train Google technical sales partners on the business value discovery process using proprietary content.
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In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
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Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
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This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
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Learn a variety of strategies and techniques to engineer effective prompts for generative models
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Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
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AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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このコースでは、Google Agent Development Kit を使用して複雑なマルチエージェント システムを構築する方法を学びます。各種ツールを備えた複数のエージェントを構築し、それらのエージェントを親子関係とフローで接続してエージェント間の対話方法を定義します。構築したエージェントは、ローカルで実行するとともに、Gemini Enterprise Agent Platform の Agent Runtime にデプロイしてマネージド エージェント フローとして実行します。このとき、インフラストラクチャに関する決定やリソースのスケーリングは、Agent Runtime によって行われます。
これらのラボは、このプロダクトのプレリリース版に基づいています。メンテナンスの更新が提供された場合、これらのラボにずれが生じる可能性があります。
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.
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このコースでは、Google Cloud 上で本番環境の ML システムをデプロイ、評価、モニタリング、運用するための MLOps ツールとベスト プラクティスについて説明します。MLOps は、本番環境 ML システムのデプロイ、テスト、モニタリング、自動化に重点を置いた規範です。
受講者は、SDK レイヤで Vertex AI Feature Store のストリーミング取り込みを使用する実践的な演習を受けられます。
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Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
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「BigQuery ML を使用した予測モデリング向けのデータ エンジニアリング」のスキルバッジを獲得できる中級コースを修了すると、 Dataprep by Trifacta を使用した BigQuery へのデータ変換パイプラインの構築、 Cloud Storage、Dataflow、BigQuery を使用した抽出、変換、読み込み（ETL）ワークフローの構築、 BigQuery ML を使用した ML モデルの構築に関するスキルを実証できます。
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「BigQuery でデータ ウェアハウスを構築する」スキルバッジを獲得できる中級コースを修了すると、 データの結合による新しいテーブルの作成、結合のトラブルシューティング、UNION を使用したデータの連結、日付パーティション分割テーブルの作成、 BigQuery での JSON、配列、構造体の操作に関するスキルを証明できます。
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「Google Cloud の ML API 用にデータを準備」コースの入門スキルバッジを獲得できるアクティビティを修了すると、 Dataprep by Trifacta を使用したデータのクリーニング、Dataflow でのデータ パイプラインの実行、Managed Service for Apache Spark でのクラスタの作成と Apache Spark ジョブの実行、 Cloud Natural Language API、Google Cloud Speech-to-Text API、Video Intelligence API などの ML API の呼び出しに関するスキルを証明できます。
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「Compute Engine での Cloud Load Balancing の実装」入門コースを修了してスキルバッジを獲得すると、次のスキルを実証できます: Compute Engine における仮想マシンの作成とデプロイ、 ネットワーク ロードバランサとアプリケーション ロードバランサの構成。
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Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This content is deprecated. Please see the latest version of the course, here.
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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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このコースでは拡散モデルについて説明します。拡散モデルは ML モデル ファミリーの一つで、最近、画像生成分野での有望性が示されました。拡散モデルは物理学、特に熱力学からインスピレーションを得ています。ここ数年、拡散モデルは研究と産業界の両方で広まりました。拡散モデルは、Google Cloud の最先端の画像生成モデルやツールの多くを支える技術です。このコースでは、拡散モデルの背景にある理論と、モデルを Vertex AI でトレーニングしてデプロイする方法について説明します。
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このコースでは、生成 AI モデルとのやりとり、ビジネス アイデアのプロトタイプ作成、本番環境へのリリースを行うツールである Vertex AI Studio をご紹介します。現実感のあるユースケースや、興味深い講義、ハンズオンラボを通して、プロンプトの作成から成果の実現に至るまでのライフサイクルを詳細に学び、Gemini マルチモーダル アプリケーションの開発、プロンプトの設計、モデルのチューニングに Vertex AI を活用する方法を学習します。Vertex AI Studio を利用することで、生成 AI をプロジェクトに最大限に活かせるようになることを目指します。
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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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企業における AI と ML の利用が拡大し続けるなか、責任を持ってそれを構築することの重要性も増しています。多くの企業にとっての課題は、責任ある AI と口で言うのは簡単でも、それを実践するのは難しいということです。このコースは、責任ある AI を組織で運用化する方法を学びたい方に最適です。
このコースでは、Google Cloud が責任ある AI を現在どのように運用化しているかを、ベスト プラクティスや教訓と併せて学び、責任ある AI に対する独自のアプローチを構築するためのフレームワークとして活用できるようにします。
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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この入門レベルのマイクロラーニング コースでは、責任ある AI の概要と重要性、および Google が責任ある AI を自社プロダクトにどのように実装しているのかについて説明します。また、Google の AI に関する 7 つの原則についても説明します。
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このコースは、大規模言語モデル（LLM）とは何か、どのようなユースケースで活用できるのか、プロンプトのチューニングで LLM のパフォーマンスを高めるにはどうすればよいかについて学習する、入門レベルのマイクロ ラーニング コースです。独自の生成 AI アプリを開発する際に利用できる Google ツールも紹介します。
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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この入門レベルのマイクロラーニング コースでは、生成 AI の概要、利用方法、従来の ML の手法との違いについて説明します。独自の生成 AI アプリを作成する際に利用できる Google ツールも紹介します。
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このコースでは、AI を活用した検索テクノロジー、ツール、アプリケーションについて学びます。ベクトル エンベディングを利用するセマンティック検索、セマンティック アプローチとキーワード アプローチを組み合わせたハイブリッド検索、グラウンディング対応 AI エージェントとして AI のハルシネーションを最小限に抑える検索拡張生成（RAG）をご紹介します。Vertex AI Vector Search を実践的な経験を積んで、インテリジェントな検索エンジンを構築しましょう。
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.
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クラウド アーキテクチャ: 設計、実装、管理 コースを修了して、スキルバッジを獲得しましょう。 Apache ウェブサーバーを使用した一般公開ウェブサイトのデプロイ、 起動スクリプトを使用した Compute Engine VM の構成、 Windows の踏み台インスタンスとファイアウォール ルールを使用したセキュアな RDP の構成、ビルドした Docker イメージの Kubernetes クラスタへのデプロイと更新、 CloudSQL インスタンスの作成と MySQL データベースのインポートといったスキルを実証できます。 このスキルバッジは、 Google Cloud Certified Professional Cloud Architect 認定資格試験に出題されるトピックを理解するのに 役立つリソースです。
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ネットワーキングはクラウド コンピューティングにおける主要なテーマです。Google Cloud の基盤となる 構造であり、すべてのリソースとサービスを 相互に接続するものです。このコースでは、Google Cloud の基本的なネットワーキング サービスについて学び、 優れたネットワークを開発するための専用ツールを使用して実践演習を 行います。VPC についての詳細な学習から、エンタープライズ クラスのロードバランサの作成まで、 「Google Cloud ネットワークにおけるデプロイの自動化とトラフィックの管理」では、 堅牢なネットワークを今すぐ構築するために必要となる実践的な経験を積むことができます。
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入門スキルバッジ コース「Google Cloud Observability を使用したモニタリングとロギング」を修了すると、 Compute Engine における仮想マシンのモニタリング、 複数プロジェクトの監視を目的とした Cloud Monitoring の利用、モニタリング機能とロギング機能の Cloud Functions への拡張、 アプリケーションに対するカスタム指標の作成と送信、カスタム指標に基づく Cloud Monitoring アラートの構成に関するスキルを実証できます。
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「Google Cloud におけるアプリ開発環境の設定」コースを完了すると、スキルバッジを獲得できます。このコースでは、 Cloud Storage、Identity and Access Management、Cloud Functions、Pub/Sub のテクノロジーの基本機能を使用して、ストレージ中心のクラウド インフラストラクチャを構築し接続する方法を学びます。
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「Compute Engine での Cloud Load Balancing の実装」入門コースを修了してスキルバッジを獲得すると、次のスキルを実証できます: Compute Engine における仮想マシンの作成とデプロイ、 ネットワーク ロードバランサとアプリケーション ロードバランサの構成。
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このコースでは、Google Cloud 向けに Terraform を使用する方法の概要を説明します。このコースを受講すると、Terraform を使用して Infrastructure as Code を実装し、その主要な特性と機能を使って Google Cloud インフラストラクチャを作成および管理する方法について説明できるようになります。
また、Terraform を使用して Google Cloud のリソースを構築、管理する実践的な演習を受けられます。
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"「Google Kubernetes Engine を使ってみる」コースへようこそ。Kubernetes にご興味をお持ちいただきありがとうございます。Kubernetes は、アプリケーションとハードウェア インフラストラクチャとの間にあるソフトウェア レイヤです。Google Kubernetes Engine は、Google Cloud 上のマネージド サービスとしての Kubernetes を提供します。
このコースでは、Google Kubernetes Engine（一般に GKE と呼ばれています）の基礎と、Google Cloud でアプリケーションをコンテナ化して実行する方法を学びます。このコースでは、まず Google Cloud の基本事項を確認します。続けて、コンテナ、Kubernetes、Kubernetes アーキテクチャ、Kubernetes オペレーションの概要について学びます。"
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このオンデマンド速習コースでは、Google Cloud が提供する包括的で柔軟なインフラストラクチャとプラットフォーム サービスについて紹介します。動画講義、デモ、ハンズオンラボを通してさまざまなソリューションの要素について学び、実際にデプロイしてみます。これにはセキュリティを維持しながらネットワークを相互接続する方法や、ロード バランシング、自動スケーリング、インフラストラクチャの自動化、マネージド サービスも含まれます。
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このオンデマンド速習コースでは、Google Cloud で提供される包括的かつ柔軟なインフラストラクチャとプラットフォームのサービスについて、Compute Engine を中心に紹介します。受講者は、動画講義、デモ、ハンズオンラボを通してソリューションの各要素について学習し、演習を行います。これらの要素には、ネットワーク、システム、アプリケーション サービスなどのインフラストラクチャ コンポーネントが含まれます。また、実践的なソリューションの実装も取り上げ、顧客指定の暗号鍵、セキュリティとアクセス管理、割り当てと課金、リソース モニタリングなどについても学習します。
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このオンデマンド速習コースでは、Google Cloud で提供される包括的かつ柔軟なインフラストラクチャとプラットフォームのサービスについて、Compute Engine を中心に紹介します。受講者は、動画講義、デモ、ハンズオンラボを通してさまざまなソリューションの各要素について学習し、実際のデプロイを演習します。これらの要素には、ネットワークや仮想マシン、アプリケーション サービスなどのインフラストラクチャ コンポーネントが含まれます。コンソールと Cloud Shell を使用して Google Cloud を運用する方法についても学習します。また、クラウド アーキテクトの役割、インフラストラクチャ設計の方法、Virtual Private Cloud（VPC）を使用した仮想ネットワークの構成、プロジェクト、ネットワーク、サブネットワーク、IP アドレス、ルート、ファイアウォール ルールについても学習します。
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Google Cloud の基礎: コア インストラクチャ では、Google Cloud に関する重要なコンセプトと用語について説明します。このコースでは動画とハンズオンラボを通じて学習を進めていきます。Google Cloud の多数のコンピューティング サービスとストレージ サービス、そしてリソースとポリシーを管理するための重要なツールについて比較しながら説明します。
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