Allen Cherian
Miembro desde 2023
Liga de Diamantes
70926 puntos
Leverage best practices for developing, operating, and securing production-grade Conversational Agents
Earned dic 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned dic 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist
Earned dic 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration
Earned dic 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows
Earned dic 27, 2025 EST
Discover Business Value for Customers
Earned dic 27, 2025 EST
Deploy and Evaluate Model Garden Models
Earned dic 26, 2025 EST
Edit images with Imagen
Earned dic 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK)
Earned dic 25, 2025 EST
Deploy a RAG application with vector search in Firestore
Earned dic 24, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned dic 24, 2025 EST
Engineer Effective Prompts for Generative Models
Earned dic 18, 2025 EST
Create media search and media recommendations applications with AI Applications
Earned dic 18, 2025 EST
Extend Gemini Capabilities
Earned dic 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM
Earned dic 18, 2025 EST
Configure and optimize Agent Search
Earned dic 17, 2025 EST
Create and maintain Agent Search data stores
Earned dic 17, 2025 EST
Recommendations with AI Applications
Earned oct 16, 2025 EDT
Improve Agent Search findings on Gemini platform
Earned oct 7, 2025 EDT
Agent Search Analytics on Gemini platform
Earned ago 25, 2025 EDT
Create Data Stores for Gen AI Applications
Earned ago 25, 2025 EDT
Agent Search UI configurations on Agent Platform
Earned ago 25, 2025 EDT
Build search and recommendations applications with AI Applications
Earned ago 22, 2025 EDT
Introduction to AI Applications
Earned ago 22, 2025 EDT
Implementa sistemas multiagente con Gemini Enterprise Agent Platform
Earned may 30, 2025 EDT
Administra informes y funciones con CCAIP
Earned abr 10, 2025 EDT
Vertex AI Search for Commerce
Earned ene 7, 2025 EST
Operaciones de aprendizaje automático (MLOps) con Vertex AI: Administra atributos
Earned ene 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework
Earned jul 11, 2024 EDT
Ingeniería de datos para crear modelos predictivos con BigQuery ML
Earned jun 12, 2024 EDT
Crea un almacén de datos con BigQuery
Earned jun 8, 2024 EDT
Prepara datos para las APIs de AA en Google Cloud
Earned may 19, 2024 EDT
Implementa Cloud Load Balancing para Compute Engine
Earned may 4, 2024 EDT
Orchestrate LLM solutions with LangChain
Earned mar 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist
Earned mar 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps
Earned mar 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini
Earned mar 19, 2024 EDT
Text Prompt Engineering Techniques
Earned mar 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning
Earned mar 19, 2024 EDT
Generative AI Explorer : Vertex AI
Earned mar 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API
Earned mar 10, 2024 EDT
Introducción a la generación de imágenes
Earned mar 3, 2024 EST
Introducción a Vertex AI Studio
Earned mar 3, 2024 EST
Customer Experiences with Contact Center AI
Earned feb 29, 2024 EST
Gestiona las interacciones con los consumidores con CCAIP
Earned feb 25, 2024 EST
IA responsable: Aplica los principios de la IA con Google Cloud
Earned feb 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals
Earned feb 25, 2024 EST
Introducción a la IA responsable
Earned feb 25, 2024 EST
Introducción a los modelos de lenguaje grandes
Earned feb 22, 2024 EST
Generative AI for Business Leaders
Earned feb 22, 2024 EST
Introduction to Gemini for customer experience
Earned feb 22, 2024 EST
Introducción a la IA generativa
Earned feb 1, 2024 EST
Búsqueda de vectores y embeddings
Earned feb 1, 2024 EST
Contact Center as a Service Implementation
Earned ene 31, 2024 EST
CCAI Operations and Implementation
Earned ene 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned ene 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned ene 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned ene 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned ene 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer
Earned nov 2, 2023 EDT
Arquitectura de la nube: Diseña, implementa y administra
Earned oct 24, 2023 EDT
Automatiza la implementación y administra el tráfico en una red de Google Cloud
Earned oct 23, 2023 EDT
Supervisa y registra con Google Cloud Observability
Earned oct 18, 2023 EDT
Configura un entorno de desarrollo de apps en Google Cloud
Earned oct 17, 2023 EDT
Implementa Cloud Load Balancing para Compute Engine
Earned oct 16, 2023 EDT
Introducción a Terraform para Google Cloud
Earned oct 11, 2023 EDT
Cómo comenzar a usar Google Kubernetes Engine
Earned oct 10, 2023 EDT
Infraestructura elástica de Google Cloud: Escalamiento y automatización
Earned oct 9, 2023 EDT
Infraestructura esencial de Google Cloud: servicios principales
Earned oct 7, 2023 EDT
Infraestructura esencial de Google Cloud: conceptos básicos
Earned oct 5, 2023 EDT
Aspectos básicos de Google Cloud: Infraestructura principal
Earned sep 25, 2023 EDT
Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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The course aims to train Google technical sales partners on the business value discovery process using proprietary content.
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In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.
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Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.
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This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.
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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
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Learn a variety of strategies and techniques to engineer effective prompts for generative models
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Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas.
NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.
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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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Do you want to keep your users engaged by suggesting content they'll love?
This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.
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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.
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AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.
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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.
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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience.
In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.
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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores.
Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps.
(Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)
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En este curso, aprenderás a usar el Kit de desarrollo de agentes de Google para crear sistemas multiagente complejos. Desarrollarás agentes equipados con herramientas y los conectarás mediante relaciones y flujos jerárquicos (entre elementos superiores y secundarios) para definir cómo deben interactuar. Ejecutarás tus agentes de forma local y los implementarás en Agent Runtime en Gemini Enterprise Agent Platform para que operen como un flujo de agentes administrado. Agent Runtime se encargará de las decisiones sobre infraestructura y el escalamiento de recursos.
Ten en cuenta que estos labs se basan en una versión preliminar de este producto. Puede haber un poco de retraso en estos labs mientras proporcionamos actualizaciones de mantenimiento.
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Este curso les brinda a los usuarios finales entrenamiento esencial sobre información básica relacionada con las funciones, la funcionalidad, la supervisión, los informes y la configuración más relevantes para sus roles. Este curso está especialmente dirigido a los responsables de los centros de contacto que tienen la tarea de supervisar la efectividad, la eficiencia y el cumplimiento de los KPI en todas las interacciones con los consumidores. Aunque en este programa se revisarán algunos aspectos relacionados con los parámetros y las opciones de configuración, se enfoca principalmente en las funciones de informes que proporciona la plataforma de CCAI.
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This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.
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En este curso, se presentan a los participantes las herramientas y prácticas recomendadas de MLOps para implementar, evaluar, supervisar y operar sistemas de AA de producción en Google Cloud. Las MLOps son una disciplina enfocada en la implementación, prueba, supervisión y automatización de sistemas de AA en producción.
Los estudiantes obtendrán experiencia práctica con la transferencia de transmisión de Vertex AI Feature Store en la capa de SDK.
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Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.
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Obtén la insignia de habilidad intermedia Ingeniería de datos para crear modelos predictivos con BigQuery ML y demuestra tus capacidades para crear canalizaciones de transformación de datos en BigQuery con Dataprep de Trifacta; usar Cloud Storage, Dataflow y BigQuery para crear flujos de trabajo de extracción, transformación y carga (ETL), y crear modelos de aprendizaje automático con BigQuery ML.
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Completa la insignia de habilidad intermedia Crea un almacén de datos con BigQuery para demostrar tus habilidades para realizar las siguientes actividades: unir datos para crear tablas nuevas, solucionar problemas de uniones, agregar datos a uniones, crear tablas particionadas por fecha, y trabajar con JSON, arrays y structs en BigQuery.
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Completa la insignia de habilidad introductoria Prepara datos para las APIs de AA en Google Cloud y demuestra tus habilidades para realizar las siguientes actividades: limpiar datos con Dataprep de Trifacta, ejecutar canalizaciones de datos en Dataflow, crear clústeres y ejecutar trabajos de Apache Spark en Managed Service for Apache Spark y llamar a APIs de AA, como la API de Cloud Natural Language, la API de Google Cloud Speech-to-Text y la API de Video Intelligence.
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Completa la insignia de habilidad introductoria Implementa Cloud Load Balancing para Compute Engine y demuestra tus habilidades para realizar las siguientes actividades: crear y, luego, implementar máquinas virtuales en Compute Engine, y configurar balanceadores de cargas de red y de aplicaciones.
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Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.
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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.
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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.
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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will:
- Experiment with multimodal use cases to expand application possibilities
- Implement recommendation systems that combine suggestions with clear reasoning
- Design a powerful document search engine using multimodal RAG methods
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.
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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.
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This content is deprecated. Please see the latest version of the course, here.
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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology.
Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.
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En este curso, se presenta una introducción a los modelos de difusión: una familia de modelos de aprendizaje automático que demostraron ser muy prometedores en el área de la generación de imágenes. Los modelos de difusión se inspiran en la física, específicamente, en la termodinámica. En los últimos años, los modelos de difusión se han vuelto populares tanto en investigaciones como en la industria. Los modelos de difusión respaldan muchos de los modelos de generación de imágenes y herramientas vanguardistas de Google Cloud. En este curso, se presenta la teoría detrás de los modelos de difusión y cómo entrenarlos y, luego, implementarlos en Vertex AI.
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En este curso, se presenta Vertex AI Studio, una herramienta para interactuar con modelos de IA generativa, crear prototipos de ideas de negocio y llevarlas a producción. A través de un caso de uso envolvente, lecciones atractivas y un lab práctico, explorarás el ciclo de vida desde la instrucción hasta el producto y aprenderás cómo aprovechar Vertex AI Studio para aplicaciones multimodales de Gemini, diseño de instrucciones, ingeniería de instrucciones y ajuste de modelos. El objetivo es permitirte desbloquear el potencial de la IA generativa en tus proyectos con Vertex AI Studio.
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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
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En este curso, se les enseña a los agentes de centros de contacto sobre las principales características y funcionalidades de Contact Center AI Platform (CCAIP). CCAIP es una plataforma de centro de contacto unificada que acelera las capacidades de las organizaciones para usar y, luego, implementar CCAI sin depender de múltiples proveedores de tecnología. Este curso está especialmente dirigido a personas que se encargan de gestionar interacciones con los consumidores a través de chat y llamadas.
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A medida que aumenta el uso empresarial de la inteligencia artificial y el aprendizaje automático, también crece la importancia de implementarlo responsablemente. El desafío para muchas personas es que hablar sobre la IA responsable puede ser más fácil que aplicarla. Si te interesa aprender cómo poner en funcionamiento la IA responsable en tu organización, este curso es para ti.
En este curso, aprenderás cómo Google Cloud aplica estos principios en la actualidad, junto con las prácticas recomendadas y las lecciones aprendidas, para usarlos como marco de trabajo de modo que puedas crear tu propio enfoque de IA responsable.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Este es un curso introductorio de microaprendizaje destinado a explicar qué es la IA responsable, por qué es importante y cómo la implementa Google en sus productos. También se presentan los 7 principios de la IA de Google.
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Este es un curso introductorio de microaprendizaje en el que se explora qué son los modelos de lenguaje grandes (LLM), sus casos de uso y cómo se puede utilizar el ajuste de instrucciones para mejorar el rendimiento de los LLM. También abarca las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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Este es un curso introductorio de microaprendizaje destinado a explicar qué es la IA generativa, cómo se utiliza y en qué se diferencia de los métodos de aprendizaje automático tradicionales. También menciona las herramientas de Google para ayudarte a desarrollar tus propias aplicaciones de IA generativa.
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En este curso, explorarás tecnologías, herramientas y aplicaciones de búsqueda potenciadas por IA. Aprende sobre las búsquedas semánticas utilizando embeddings de vectores, acerca de las búsquedas híbridas combinando enfoques semánticos y de palabras clave, y sobre la generación mejorada por recuperación (RAG) minimizando las alucinaciones como un agente de IA fundamentado. Adquiere experiencia práctica con Vector Search de Vertex AI para desarrollar tu motor de búsqueda inteligente.
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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more.
Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.
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Obtén una insignia de habilidad completando el curso Arquitectura de la nube: Diseña, implementa y administra y demuestra tus habilidades para realizar las siguientes actividades: implementar un sitio web de acceso público con servidores web de Apache, configurar una VM de Compute Engine con secuencias de comandos de inicio, configurar el RDP seguro con un host de bastión de Windows y reglas de firewall, compilar y, luego, implementar una imagen de Docker en un clúster de Kubernetes para luego actualizarlo, y crear una instancia de Cloud SQL e importarla a una base de datos de MySQL. Esta insignia de habilidad es un excelente recurso para entender los temas que aparecerán en el examen de certificación Google Cloud Certified Professional Cloud Architect.
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Las herramientas de redes son un tema clave de la computación en la nube. Es la tecnología subyacente de Google Cloud y conecta todos tus recursos y servicios entre sí. En este curso, se abordarán los servicios esenciales de herramientas de redes de Google Cloud y obtendrás experiencia práctica con herramientas especializadas para desarrollar redes consolidadas. Desde los pormenores de las VPC hasta la creación de balanceadores de cargas de nivel empresarial, Automatiza la implementación y administra el tráfico en una red de Google Cloud te dará la experiencia práctica necesaria para empezar a crear redes sólidas de inmediato.
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Completa la insignia de habilidad introductoria Supervisa y registra con Google Cloud Observability y demuestra tus habilidades para hacer lo siguiente: supervisar máquinas virtuales en Compute Engine; usar Cloud Monitoring para supervisar múltiples proyectos; expandir las capacidades de supervisión y registro a Cloud Functions; crear y enviar métricas de aplicaciones personalizadas, y configurar alertas de Cloud Monitoring en función de métricas personalizadas.
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Para ganar una insignia de habilidad, completa el curso Configura un entorno de desarrollo de apps en Google Cloud. Allí aprenderás a crear y conectar una infraestructura de nube centrada en el almacenamiento usando las capacidades básicas de las siguientes tecnologías: Cloud Storage, Identity and Access Management, Cloud Functions y Pub/Sub.
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Completa la insignia de habilidad introductoria Implementa Cloud Load Balancing para Compute Engine y demuestra tus habilidades para realizar las siguientes actividades: crear y, luego, implementar máquinas virtuales en Compute Engine, y configurar balanceadores de cargas de red y de aplicaciones.
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En este curso, se proporciona una introducción al uso de Terraform para Google Cloud. Permite que los participantes describan cómo se puede usar Terraform para implementar infraestructura como código y aplicar algunas de sus características y funcionalidades clave para crear y administrar la infraestructura de Google Cloud.
Además, obtendrán experiencia práctica en la compilación y administración de recursos de Google Cloud con Terraform.
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Te damos la bienvenida al curso Introducción a Google Kubernetes Engine. Si te interesa Kubernetes, una capa de software ubicada entre tus aplicaciones y la infraestructura de tu hardware, estás en el lugar correcto. Google Kubernetes Engine te ofrece Kubernetes como un servicio administrado en Google Cloud.
El objetivo de este curso es presentar los conceptos básicos de Google Kubernetes Engine o GKE, como se conoce comúnmente, y cómo alojar aplicaciones en contenedores y ejecutarlas en Google Cloud. El curso comienza con una introducción básica a Google Cloud, seguida de una descripción general de los contenedores y Kubernetes, la arquitectura de Kubernetes y las operaciones de esta plataforma.
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En este curso acelerado a pedido, se presentan los servicios flexibles y completos de infraestructura y plataforma que proporciona Google Cloud. A través de una combinación de clases por video, demostraciones y labs prácticos, los participantes exploran y, también, implementan elementos de las soluciones, como la interconexión segura de redes, el balanceo de cargas, el ajuste de escala automático, la automatización de la infraestructura y los servicios administrados.
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En este curso acelerado a pedido, se presentan los servicios flexibles y completos de infraestructura y plataforma que proporciona Google Cloud, con un enfoque en Compute Engine. Mediante una serie de clases por video, demostraciones y labs prácticos, los participantes pueden explorar y, también, implementar elementos de soluciones, incluidos componentes de infraestructura, como redes, sistemas y servicios de aplicaciones. En este curso, también se aborda la implementación de soluciones prácticas, incluidas las claves de encriptación proporcionadas por el cliente, la administración de seguridad y accesos, las cuotas y la facturación, y la supervisión de recursos.
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En este curso acelerado on demand, se presentan los servicios flexibles y completos de infraestructura y plataforma que proporciona Google Cloud, con un enfoque en Compute Engine. Mediante una serie de clases por video, demostraciones y labs prácticos, los participantes pueden explorar y, también, implementar elementos de soluciones, incluidos componentes de infraestructura, como redes, máquinas virtuales y servicios de aplicaciones. Aprenderás a usar Google Cloud mediante la consola y Cloud Shell. También te familiarizarás con la función de un arquitecto de nube, enfoques para el diseño de la infraestructura y la configuración de redes virtuales con una nube privada virtual (VPC), proyectos, redes, subredes, direcciones IP, rutas y reglas de firewall.
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Aspectos básicos de Google Cloud: Infraestructura principal presenta conceptos y terminología importantes para trabajar con Google Cloud. Mediante videos y labs prácticos, en este curso se presentan y comparan muchos de los servicios de procesamiento y almacenamiento de Google Cloud, junto con importantes recursos y herramientas de administración de políticas.
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