RICARDO SAUL SEGURA MEJIA
Member since 2023
Member since 2023
各種規模的機構都開始運用雲端的強大功能和靈活性,徹底改變營運方式。不過,有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念,以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
許多傳統企業使用舊版系統和應用程式,無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統,以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰,並提供解決方案,說明如何運用雲端技術克服難題。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
雲端技術是強大的資產,與資料搭配後,將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端,讓資料更易於存取、做為行動依據和更有價值。 這門課程是 Cloud Digital Leader 學習路徑的一部分,旨在協助個人在職務上成長,並打造企業的未來。
數位轉型是現代組織必經的關鍵旅程,而建立穩固的雲端運算基礎,是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」,將會介紹核心技術和策略框架,協助組織革新營運方式,並探討基本的雲端概念、全球網路基礎架構和共同責任模式,幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.