Edner Yuri Eduarte
Member since 2023
Build a Certification Study Guide: PCNE Exam Prep
Earned Sep 23, 2026 EDT
在 Google Cloud 部署 Kubernetes 應用程式
Earned Sep 16, 2026 EDT
在 Compute Engine 導入 Cloud Load Balancing
Earned Sep 2, 2026 EDT
Getting Started with Terraform for Google Cloud
Earned Sep 1, 2026 EDT
Logging and Monitoring in Google Cloud
Earned Aug 28, 2026 EDT
AI 基礎架構：部署類型
Earned Aug 25, 2026 EDT
AI 基礎架構：Cloud TPU
Earned Aug 25, 2026 EDT
AI 基礎架構：Cloud GPU
Earned Aug 25, 2026 EDT
Select a Google Cloud Database for Your Applications
Earned Aug 25, 2026 EDT
開發人員的負責任 AI 技術：可解釋性與透明度
Earned Aug 20, 2026 EDT
開發人員的負責任 AI 技術：公平性與偏誤
Earned Aug 20, 2026 EDT
運用 Gemini Enterprise 自動調度管理多代理工作流程
Earned Aug 18, 2026 EDT
Developing Applications with Cloud Run Functions on Google Cloud
Earned Aug 18, 2026 EDT
Developing Applications with Cloud Run on Google Cloud: Fundamentals
Earned Aug 17, 2026 EDT
開始使用 Google Kubernetes Engine
Earned Aug 14, 2026 EDT
彈性的 Google Cloud 基礎架構：資源調度與自動化
Earned Aug 12, 2026 EDT
重要的 Google Cloud 基礎架構：核心服務
Earned Aug 12, 2026 EDT
機器學習運作 (MLOps) 與 Vertex AI：模型評估
Earned Aug 11, 2026 EDT
生成式 AI 適用的機器學習運作 (MLOps)
Earned Aug 11, 2026 EDT
重要的 Google Cloud 基礎架構：基本概念
Earned Aug 10, 2026 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned Aug 6, 2026 EDT
Handle Consumer Interactions with CCaaS
Earned Sep 5, 2024 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Sep 1, 2023 EDT
Automate Interactions with Contact Center AI
Earned Aug 26, 2023 EDT
CCAI Operations and Implementation
Earned Aug 16, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Aug 12, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Aug 12, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Aug 10, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Aug 6, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned Jul 29, 2023 EDT
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Cloud Network Engineer certification exam. You'll review Gemini Notebook features, add sources to your notebook, and learn how to personalize your Gemini Notebook experience to study for the exam.
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完成 在 Google Cloud 部署 Kubernetes 應用程式 技能徽章中階課程，即可證明您具備下列技能： 設定及建構 Docker 容器映像檔、建立及管理 Google Kubernetes Engine (GKE) 叢集、運用 kubectl 有效 管理叢集，以及運用強大的持續推送軟體更新做法來部署 Kubernetes 應用程式。
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完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
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Welcome to the two-part course on Logging, Monitoring, and Observability in Google Cloud. The core operations tools in Google Cloud break down into two major categories. The operations-focused components and the application performance management tools. This course, Logging and Monitoring in Google Cloud, covers the operations-focused components including Logging, Monitoring, and Service Monitoring. After taking this course, it is suggested that you complete part 2, Observability in Google Cloud, to learn about the available application performance management tools.
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這堂課程會完整說明如何在 Google Cloud 部署、管理及最佳化調整 AI 和高效能運算 (HPC) 工作負載。藉由一系列課堂和實務示範，您會瞭解不同的部署策略，從使用 Google Compute Engine (GCE) 的高度可自訂環境，到 Google Kubernetes Engine (GKE) 等代管解決方案。具體來說，您會學到如何建立叢集及部署 GKE，以便執行推論工作。
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歡迎來到 Cloud TPU 課程。我們將探討在各種情境下使用 TPU 的優缺點，並比較不同的 TPU 加速器，協助您選擇合適的工具。您將瞭解如何盡可能提高 AI 模型的效能和效率，以及互通的 GPU/TPU 對於打造靈活的機器學習工作流程有多重要。我們會透過引人入勝的內容和實際演示，一步步引導您有效運用 TPU。
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想瞭解 AI 背後的強大硬體嗎？本單元將深入解析針對效能最佳化的 AI 電腦，說明其重要性。我們將探討 CPU、GPU 和 TPU 如何大幅加速 AI 任務運算，分析各自的特點，以及 AI 軟體如何充分利用這些硬體效能。單元結束後，您將清楚掌握如何根據 AI 專案挑選合適的 GPU，並做出明智的 AI 工作負載決策。
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In this course, you learn to analyze and choose the right database for your needs, to effectively develop applications on Google Cloud. You explore relational and NoSQL databases, dive into Cloud SQL, AlloyDB, and Spanner, and learn how to align database strengths with your application requirements, including those of generative AI. Gain hands-on experience configuring Vector Search and migrating applications to the cloud.
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本課程旨在說明 AI 的可解釋性和透明度概念、探討 AI 透明度對開發人員和工程師的重要性。課程中也會介紹實務方法和工具，有助於讓資料和 AI 模型透明且可解釋。
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本課程旨在說明負責任 AI 技術的概念和 AI 開發原則，同時介紹各項技術，在實務上找出公平性和偏誤，減少 AI/機器學習做法上的偏誤。我們也將探討實用方法和工具，透過 Google Cloud 產品和開放原始碼工具，導入負責任 AI 技術的最佳做法。
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完成運用 Gemini Enterprise 自動調度管理多代理工作流程技能徽章的入門課程，即可證明您具備下列技能：使用 Gemini Enterprise 支援的代理型助理，整合第一方和第三方來源的資料；開發多媒體行銷素材資源；以及自動執行跨系統的業務行動。技能徽章課程透過實作實驗室和挑戰評量，檢驗學員對於特定產品的實作知識。完成課程或直接進行挑戰實驗室，即可取得徽章。徽章可證明您的專業能力、提升專業形象，開創更多職涯發展機會。前往個人資料頁面，追蹤您獲得的徽章。
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In this course, you learn about Cloud Run functions, Google's serverless, fully-managed functions as a service (FaaS) product that lets you implement single-purpose function code that reponds to HTTP requests and events from your cloud infrastructure.
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This course introduces the Cloud Run serverless platform for running applications.
In this course, you learn about the fundamentals of Cloud Run, its resource model and the container lifecycle.
You learn about service identities, how to control access to services, and how to develop and test your
application locally before deploying it to Cloud Run. The course also teaches you how to integrate
with other services on Google Cloud so you can build full-featured applications.
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歡迎參加「開始使用 Google Kubernetes Engine」課程。Kubernetes 是位於應用程式和硬體基礎架構之間的軟體層。如果您對這項技術感興趣，這堂課程可以滿足您的需求。有了 Google Kubernetes Engine，您就能在 Google Cloud 中以代管服務的形式使用 Kubernetes。
本課程的目標在於介紹 Google Kubernetes Engine (常簡稱為 GKE) 的基本概念，以及如何將應用程式容器化，以便在 Google Cloud 中執行。課程首先會初步介紹 Google Cloud，隨後簡介容器、Kubernetes、Kubernetes 架構和 Kubernetes 作業。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，並將重點放在 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、系統和應用程式服務等基礎架構元件。另外，這堂課也會介紹如何部署實用的解決方案，包括客戶提供的加密金鑰、安全性和存取權管理機制、配額與帳單，以及資源監控功能。
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本課程針對評估生成式和預測式 AI 模型，向機器學習從業人員介紹相關的基礎工具、技術和最佳做法。模型評估是機器學習的重要領域，確保這類系統能在正式環境中提供可靠、準確且成效優異的結果。
學員將深入瞭解多種評估指標與方法，以及適用於不同模型類型和工作的應用方式。此外，也會特別介紹生成式 AI 模型帶來的獨特難題，並提供有效的應對策略。透過 Google Cloud Vertex AI 平台，學員將瞭解在模型挑選、最佳化和持續監控方面，該如何導入穩健的評估程序。
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本課程旨在提供必要的知識和工具，協助您探索機器學習運作團隊在部署及管理生成式 AI 模型時面臨的獨特挑戰，並瞭解 Vertex AI 如何幫 AI 團隊簡化機器學習運作程序，打造成效非凡的生成式 AI 專案。
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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