RITIK SINGH
Member since 2025
Member since 2025
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.
本課程針對評估生成式和預測式 AI 模型,向機器學習從業人員介紹相關的基礎工具、技術和最佳做法。模型評估是機器學習的重要領域,確保這類系統能在正式環境中提供可靠、準確且成效優異的結果。 學員將深入瞭解多種評估指標與方法,以及適用於不同模型類型和工作的應用方式。此外,也會特別介紹生成式 AI 模型帶來的獨特難題,並提供有效的應對策略。透過 Google Cloud Vertex AI 平台,學員將瞭解在模型挑選、最佳化和持續監控方面,該如何導入穩健的評估程序。
This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
This course equips learners with the essential knowledge and practical tools to develop and implement artificial intelligence (AI) responsibly. Through an exploration of ethical considerations, best practices, and governance procedures, participants will gain an understanding of how to navigate the complex landscape of AI while upholding ethical standards and minimizing potential risks.
隨著企業持續擴大使用人工智慧和機器學習,以負責任的方式發展相關技術也日益重要。對許多企業來說,談論負責任的 AI 技術可能不難,如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術,本課程絕對能助您一臂之力。 您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談,協助貴機構奠定良好基礎,實踐負責任的 AI 技術。
With Google Calendar, you can quickly schedule meetings and events and create tasks, so you always know what’s next. Google Calendar is designed for teams, so it’s easy to share your schedule with others and create multiple calendars that you and your team can use together. In this course, you’ll learn how to create and manage Google Calendar events. You will learn how to update an existing event, delete and restore events, and search your calendar. You will understand when to apply different event types such as tasks and appointment schedules. You will explore the Google Calendar settings that are available for you to customize Google Calendar to suit your way of working. During the course you will learn how to create additional calendars, share your calendars with others, and access other calendars in your organization.
In this course we will introduce you to Google Sheets, Google’s cloud-based spreadsheet software, included with Google Workspace. With Google Sheets, you can create and edit spreadsheets directly in your web browser—no special software is required. Multiple people can work simultaneously, you can see people’s changes as they make them, and every change is saved automatically. You will learn how to open Google Sheets, create a blank spreadsheet, and create a spreadsheet from a template. You will add, import, sort, filter and format your data using Google Sheets and learn how to work across different file types. Formulas and functions allow you to make quick calculations and better use your data. We will look at creating a basic formula, using functions, and referencing data. You will also learn how to add a chart to your spreadsheet. Google Sheets spreadsheets are easy to share. We will look at the different ways you can share with others. We will also discuss how to track changes…
In this course, we introduce you to Google Meet, Google’s video conference software included with Google Workspace. You learn how to create and manage video conference meetings using Google Meet. You explore different ways to open Google Meet and add people to a video conference. You also learn how to join meetings from different sources like calendar events or meeting links. We discuss how Google Meet can help you better communicate, exchange ideas, and share resources with your team wherever they are. You learn how to customize the Google Meet environment to fit your needs and how to effectively use chat messages during a video conference. You also explore different ways to share resources, such as by using calendar invites or attachments. You learn about using host controls in Google Meet to manage participants and utilize interactive moderation features. You also learn how to record and live stream video conferences.
With Google Slides, you can create and present professional presentations for sales, projects, training modules, and much more. Google Slides presentations are stored safely in the cloud. You build presentations right in your web browser—no special software is required. Even better, multiple people can work on your slides at the same time, you can see people’s changes as they make them, and every change is automatically saved. You will learn how to open Google Slides, create a blank presentation, and create a presentation from a template. You will explore themes, layout options, and how to add and format content, and speaker notes in your presentations. You will learn how to enhance your slides by adding tables, images, charts, and more. You will also learn how to use slide transitions and object animations in your presentation for visual effects. We will discuss how to organize slides and explore some of the options, including duplicating and ordering your slides, importi…
With Google Docs, your documents are stored in the cloud, and you can access them from any computer or device. You create and edit documents right in your web browser; no special software is required. Even better, multiple people can work at the same time, you can see people’s changes as they make them, and every change is saved automatically. In this course, you will learn how to open Google Docs, create and format a new document, and apply a template to a new document. You will learn how to enhance your documents using a table of contents, headers and footers, tables, drawings, images, and more. You will learn how to share your documents with others. We will discuss your sharing options and examine collaborator roles and permissions. You will learn how to manage versions of your documents. Google Docs allows you to work in real time with others on the same document. You will learn how to create and manage comments and action items in your documents. We will review a few of the G…
Google Drive is Google’s cloud-based file storage service. Google Drive lets you keep all your work in one place, view different file formats without the need for additional software, and access your files from any device. In this course, you will learn how to navigate your Google Drive. You will learn how to upload files and folders and how to work across file types. You will also learn how you can easily view, arrange, organize, modify, and remove files in Google Drive. Google Drive includes shared drives. You can use shared drives to store, search, and access files with a team. You will learn how to create a new shared drive, add and manage members, and manage the shared drive content. Google Workspace is synonymous with collaboration and sharing. You will explore the sharing options available to you in Google Drive, and you will learn about the various collaborator roles and permissions that can be assigned. You’ll also explore ways to ensure consistency and save time…
組織將資料和應用程式遷移至雲端後,必須因應快速變化的安全性挑戰。本課程將探討雲端安全性的基礎知識、Google Cloud 融入安全考量設計的基礎架構價值,以及縱深防禦策略。此外,還會著重說明如何透過 AI 輔助作業和法規遵循工具,協助組織滿足嚴格的全球法規要求。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
各種規模的機構都開始運用雲端的強大功能和靈活性,徹底改變營運方式。不過,有效管理及擴充雲端資源可能是相當複雜的工作。本課程將探討在雲端中的現代營運、可靠性和韌性的基礎概念,以及 Google Cloud 如何協助您達成這些目標。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
許多傳統企業使用舊版系統和應用程式,無法滿足現今客戶的期望。企業主管經常需要在維護老舊的 IT 系統,以及投資新產品/服務之間做出選擇。本課程將探討這些挑戰,並提供解決方案,說明如何運用雲端技術克服難題。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
人工智慧 (AI) 和機器學習 (ML) 象徵著資訊技術的重大演進,正迅速改變各行各業。在「運用 Google Cloud 人工智慧推動創新」課程中,我們會探討組織如何運用 AI 和機器學習技術,翻轉業務流程。 本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。
雲端技術是強大的資產,與資料搭配後,將成為創新和提升客戶體驗的催化劑。「運用 Google Cloud 探索資料轉換功能」課程將探討機構如何運用雲端,讓資料更易於存取、做為行動依據和更有價值。 這門課程是 Cloud Digital Leader 學習路徑的一部分,旨在協助個人在職務上成長,並打造企業的未來。
數位轉型是現代組織必經的關鍵旅程,而建立穩固的雲端運算基礎,是跨出有意義創新的第一步。本課程「透過 Google Cloud 進行數位轉型」,將會介紹核心技術和策略框架,協助組織革新營運方式,並探討基本的雲端概念、全球網路基礎架構和共同責任模式,幫助主管在雲端之路上自信前行。本課程是 Cloud Digital Leader 學習路徑的一部分,旨在促進個人職能發展,並打造企業的未來。