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Rittam Das
Member since 2024
Diamond League
80090 points
The Arcade Trivia December 2024 Week 4
Earned Dec 16, 2024 EST
The Arcade Trivia December 2024 Week 3
Earned Dec 11, 2024 EST
The Arcade Trivia December 2024 Week 2
Earned Dec 11, 2024 EST
The Arcade Trivia December 2024 Week 1
Earned Dec 7, 2024 EST
Build Event-Driven Applications with Eventarc
Earned Nov 15, 2024 EST
Deploy and Manage Applications on Google App Engine
Earned Nov 15, 2024 EST
Create a Streaming Data Lake on Cloud Storage
Earned Nov 10, 2024 EST
Implement Cloud Storage and Data Protection Solutions
Earned Nov 10, 2024 EST
Deploy and Secure Serverless APIs with API Gateway
Earned Nov 10, 2024 EST
DEPRECATED Networking Fundamentals on Google Cloud
Earned Nov 9, 2024 EST
Implement Event-Driven Messaging and Automation Workflows
Earned Nov 8, 2024 EST
Organize and Govern Data with Knowledge Catalog
Earned Nov 8, 2024 EST
The Basics of Google Cloud Compute
Earned Nov 8, 2024 EST
Implement CI/CD Pipelines on Google Cloud
Earned Nov 8, 2024 EST
Manage Kubernetes in Google Cloud
Earned Nov 7, 2024 EST
Deploy Kubernetes Applications on Google Cloud
Earned Nov 7, 2024 EST
Build a Data Mesh with Knowledge Catalog
Earned Nov 7, 2024 EST
The Arcade Base Camp November 2024
Earned Nov 7, 2024 EST
Diwali in The Arcade
Earned Nov 4, 2024 EST
The Arcade Trivia November 2024 Week 2
Earned Nov 3, 2024 EST
The Arcade Trivia November 2024 Week 1
Earned Nov 1, 2024 EDT
Set Up an App Dev Environment on Google Cloud
Earned Oct 30, 2024 EDT
Level 3: Google Cloud Adventures
Earned Oct 30, 2024 EDT
Level 2: Cloud and Serverless Solutions
Earned Oct 30, 2024 EDT
The Arcade Base Camp October 2024
Earned Oct 26, 2024 EDT
Level 1: Automation and CI/CD Skills
Earned Oct 26, 2024 EDT
The Arcade Trivia October 2024 Week 4
Earned Oct 24, 2024 EDT
Develop Serverless Apps with Firebase
Earned Oct 24, 2024 EDT
Implement DevOps Workflows in Google Cloud
Earned Oct 23, 2024 EDT
The Arcade Trivia October 2024 Week 3
Earned Oct 23, 2024 EDT
Build Serverless Applications with Cloud Run Functions
Earned Oct 22, 2024 EDT
The Arcade Trivia October 2024 Week 2
Earned Oct 22, 2024 EDT
Implement Speech and Language Solutions with Pre-trained APIs
Earned Oct 6, 2024 EDT
Integrate BigQuery Data and Google Workspace using Apps Script
Earned Oct 6, 2024 EDT
Configure Service Accounts and IAM Roles for Google Cloud
Earned Oct 5, 2024 EDT
Set Up a Google Cloud Network
Earned Oct 4, 2024 EDT
The Arcade Trivia October 2024 Week 1
Earned Oct 1, 2024 EDT
[Deprecated] Get Started with Looker
Earned Sep 16, 2024 EDT
Analyze BigQuery Data in Connected Sheets
Earned Sep 16, 2024 EDT
Level 3: GenAIus Chats
Earned Sep 15, 2024 EDT
Level 2: Databases
Earned Sep 15, 2024 EDT
The Arcade Base Camp September 2024
Earned Sep 14, 2024 EDT
Level 1: Security and Identity
Earned Sep 14, 2024 EDT
The Arcade Certification Zone September 2024
Earned Sep 13, 2024 EDT
The Arcade Trivia September 2024 Week 4
Earned Sep 5, 2024 EDT
The Arcade Trivia September 2024 Week 3
Earned Sep 5, 2024 EDT
The Arcade Trivia September 2024 Week 2
Earned Sep 4, 2024 EDT
[Deprecated] Google Security Operations - SIEM Rules
Earned Sep 4, 2024 EDT
The Arcade Trivia September 2024 Week 1
Earned Sep 1, 2024 EDT
The Arcade-athon
Earned Aug 31, 2024 EDT
Manage Data Models in Looker
Earned Aug 26, 2024 EDT
Implement Cloud Collaboration and Productivity Workflows
Earned Aug 22, 2024 EDT
App Building with AppSheet
Earned Aug 21, 2024 EDT
Gemini in Google Drive
Earned Aug 21, 2024 EDT
[DEPRECATED] Google Calendar
Earned Aug 21, 2024 EDT
The Arcade Trivia August 2024 Week 3
Earned Aug 21, 2024 EDT
[DEPRECATED] Gmail
Earned Aug 21, 2024 EDT
[Deprecated]Google Security Operations - Fundamentals
Earned Aug 21, 2024 EDT
Google Security Operations - Deep Dive
Earned Aug 21, 2024 EDT
The Arcade Certification Zone August 2024
Earned Aug 20, 2024 EDT
Gemini in Google Meet
Earned Aug 20, 2024 EDT
Gemini in Google Sheets
Earned Aug 20, 2024 EDT
Gemini in Google Slides
Earned Aug 20, 2024 EDT
Gemini in Google Docs
Earned Aug 20, 2024 EDT
Gemini in Gmail
Earned Aug 20, 2024 EDT
Google Workspace with Gemini: Foundations of Your AI Workflow
Earned Aug 20, 2024 EDT
Level 3: Google Cloud Functions
Earned Aug 19, 2024 EDT
Level 2: Machine Learning and AI Skills
Earned Aug 18, 2024 EDT
Prompt Design in Agent Platform
Earned Aug 17, 2024 EDT
Configure and Maintain CCaaS as an Admin
Earned Aug 16, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Aug 16, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Aug 14, 2024 EDT
The Arcade Trivia August 2024 Week 2
Earned Aug 14, 2024 EDT
Level 1: Application Development and Deployment
Earned Aug 14, 2024 EDT
Responsible AI: Applying AI Principles with Google Cloud
Earned Aug 14, 2024 EDT
[DEPRECATED]Introduction to Responsible AI
Earned Aug 14, 2024 EDT
Introduction to Large Language Models
Earned Aug 14, 2024 EDT
Introduction to Generative AI
Earned Aug 14, 2024 EDT
Scaling with Google Cloud Operations
Earned Aug 14, 2024 EDT
Trust and Security with Google Cloud
Earned Aug 14, 2024 EDT
Modernize Infrastructure and Applications with Google Cloud
Earned Aug 13, 2024 EDT
Innovating with Google Cloud Artificial Intelligence
Earned Aug 13, 2024 EDT
Prepare Data for Looker Dashboards and Reports
Earned Aug 12, 2024 EDT
The Arcade Trivia August 2024 Week 1
Earned Aug 10, 2024 EDT
The Arcade Base Camp August 2024
Earned Aug 10, 2024 EDT
Exploring Data Transformation with Google Cloud
Earned Aug 9, 2024 EDT
Digital Transformation with Google Cloud
Earned Aug 9, 2024 EDT
Hey there! You're invited to game on with the Arcade Trivia for December Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the December Trivia Week 4 badge!
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Hey there! You're invited to game on with the Arcade Trivia for December Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the December Trivia Week 3 badge!
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Hey there! You're invited to game on with the Arcade Trivia for December Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the December Trivia Week 2 badge!
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Hey there! You're invited to game on with the Arcade Trivia for December Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the December Trivia Week 1 badge!
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Earn a Skill Badge by completing the Build Event-Driven Applications with Eventarc course. In this course, you use Eventarc to create event triggers for different resources, including Pub/Sub topics and Cloud Storage buckets.
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Earn a Skill Badge by completing the Deploy and Manage Applications on Google App Engine course, where you learn how to use App Engine with Python, Go, and PHP.
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Earn a skill badge by completing the Create a Streaming Data Lake on Cloud Storage course, where you use Pub/Sub, Dataflow, and Cloud Storage together to create a streaming data lake on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this Skill Badge, and the final assessment challenge lab, to receive a digital badge that you can share with your network.
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Earn a Skill Badge by completing the Implement Cloud Storage and Data Protection Solutions course. Learn to create a Cloud Storage bucket, use the command line, and protect objects with Bucket Lock.
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Earn a skill badge by completing the Deploy and Secure Serverless APIs with API Gateway skill badge course, where you learn how to use API Gateway to deploy, secure, and manage APIs with a fully managed gateway.
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Earn a skill badge by completing the Networking Fundamentals on Google Cloud quest, where you learn how to work with VPC networks and load balancers on Google Cloud. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this Skill Badge, and the final assessment challenge lab, to receive a digital badge that you can share with your network.
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Earn a skill badge by completing the Implement Event-Driven Messaging and Automation Workflows skill badge course, where you learn how to use Pub/Sub through the Cloud console, how Cloud Scheduler jobs can save you effort, and when Pub/Sub Lite can save you money on high-volume event ingestion.
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Complete the introductory Organize and Govern Data with Knowledge Catalog skill badge to demonstrate skills in the following: creating Knowledge Catalog assets, creating aspect types, and applying aspects to entries in Knowledge Catalog.
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Earn a skill badge by completing the The Basics of Google Cloud Compute skill badge course, where you learn how to work with virtual machines (VMs), persistent disks, and web servers using Compute Engine.
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Earn the intermediate skill badge by completing the Implement CI/CD Pipelines on Google Cloud skill badge course where you learn how to use Artifact Registry, Cloud Build, and Cloud Deploy. You interact with the Google Cloud console, Google Cloud CLI, Cloud Run, and GKE. This course teaches you how to build continuous integration pipelines, store and secure artifacts, scan for vulnerabilities, attest to the validity of approved releases. Additionally, you get hands-on experience deploying applications to both GKE and Cloud Run.
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Complete the intermediate Manage Kubernetes in Google Cloud skill badge course to demonstrate skills in the following: managing deployments with kubectl, monitoring and debugging applications on Google Kubernetes Engine (GKE), and continuous delivery techniques.
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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.
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Complete the introductory Build a Data Mesh with Knowledge Catalog skill badge to demonstrate skills in the following: building a data mesh with Knowledge Catalog to facilitate data security, governance, and discovery on Google Cloud. You practice and test your skills in tagging assets, assigning IAM roles, and assessing data quality in Knowledge Catalog.
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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
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This Diwali, learn image classification with AutoML, uncover insights with Looker, bring images to life with the Vision API, and more! Celebrate the festival of lights by earning an exclusive Google Cloud Credential and brighten your cloud skills—no prior experience needed!
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Hey there! You're invited to game on with the Arcade Trivia for November Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the November Trivia Week 2 badge!
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Hey there! You're invited to game on with the Arcade Trivia for November Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the November Trivia Week 1 badge!
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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.
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Your next Google Cloud Credential is within reach! Complete a series of hands-on labs (adventures!) that will help you build key Google Cloud Skills. You’ll cover topics like Compute, Storage, Networking, IAM, Kubernetes, BigQuery, and more, working through real-world scenarios to boost your understanding. No prior experience required!
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Cloud services and serverless solutions have grown by over 400% in the last decade, influencing business operations and innovation. Earn your next Google Cloud Credential through hands-on labs where you'll manage Cloud SQL with Terraform, build Google Chat bots, and create no-code chat apps with AppSheet. Learn to design efficient data pipelines with Python in Dataflow and generate PDFs using Go and Cloud Run.
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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
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Earn your latest Google Cloud Credential by getting started with Automation and CI/CD on the Google Cloud Platform. Gain hands-on experience with Kubernetes Engine, Terraform, and Jenkins to optimize your workflows, and learn how to automatically deploy Python web apps and capture data at scale. No prior experience needed!
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Hey there! You're invited to game on with the Arcade Trivia for October Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the October Trivia Week 4 badge!
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Complete the intermediate Develop Serverless Apps with Firebase skill badge course to demonstrate skills in the following: architecting and building serverless web applications with Firebase, utilizing Firestore for database management, automating deployment processes using Cloud Build, and integrating Google Assistant functionality into your applications.
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Complete the intermediate Implement DevOps Workflows in Google Cloud skill badge to demonstrate skills in the following: creating and managing Git repositories, launching, managing, and scaling deployments on Google Kubernetes Engine (GKE), and architecting CI/CD pipelines that automate container image builds and deployments to GKE.
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Hey there! You're invited to game on with the Arcade Trivia for October Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the October Trivia Week 3 badge!
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Earn a Introductory skill badge by completing the Build Serverless Applications with Cloud Run Functions course, where you learn how to use Cloud Run functions through the Google Cloud console and on the command line.
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Hey there! You're invited to game on with the Arcade Trivia for October Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the October Trivia Week 2 badge!
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Earn the Introductory Skill Badge by completing the Implement Speech and Language Solutions with Pre-trained APIs course, where you learn how to use speech related API tools to synthesise and transcribe speech.
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Complete the introductory Integrate BigQuery Data and Google Workspace using Apps Script skill badge course to demonstrate skills in connecting Workspace products with BigQuery via AppSheet.
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Earn the Introductory skill badge by completing the Configure Service Accounts and IAM Roles for Google Cloud course, where you learn about service accounts, custom roles, and how to set permissions using gcloud .
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Earn a skill badge by completing the Set Up a Google Cloud Network skill badge course, where you will learn how to perform basic networking tasks on Google Cloud Platform - create a custom network, add subnets firewall rules, then create VMs and test the latency when they communicate with each other.
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Hey there! You're invited to game on with the Arcade Trivia for October Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the October Trivia Week 1 badge!
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Earn a skill badge by completing the Get Started with Looker skill badge course, where you learn how to analyze, visualize, and curate data using Looker Studio and Looker.
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Complete the Analyze BigQuery Data in Connected Sheets skill badge to demonstrate that you can use Connected Sheets to access, analyze, visualize, and share billions of rows of BigQuery data from your Google Sheets spreadsheet.
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Discover Generative AI and Language Learning through hands-on labs that push your Google Cloud skills further and earn an exclusive Google Cloud Credential that recognizes your ability to tackle real-world challenges.
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Explore the essentials of database management with Google Cloud. Get practical experience with AlloyDB, Cloud Spanner, and Cloud SQL. Learn to build data connectors, trace data lineage, and manage backups and performance tuning. Whether you're experienced or new to the cloud, you can get your hands on this latest Google Cloud Credential!
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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
Learn more
Earn your newest Google Cloud Credential by gaining Security and Identity on the Google Cloud Platform. Gain hands-on experience in managing authentication, authorization, and identity with Vault, creating dynamic secrets, and implementing core cloud security principles. You'll also learn to deploy fault-tolerant environments, secure data lakes, and enhance network security. Whether you're new to cloud security or seeking to advance your skills, this level is designed to solidify your expertise.
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Google Cloud Certifications provide a tangible way for you to demonstrate your skills to potential or current employers. These certifications incorporate performance-based questions, testing your hands-on expertise through practical tasks. Begin your journey towards becoming a Google Certified Professional with the help of the Arcade Cert Zone. Be one of the first 20 people to complete the challenge and earn a 100% discount voucher for your next Google Cloud Digital Leader Examination. Welcome!
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Hey there! You're invited to game on with the Arcade Trivia for September Week 4! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 4 badge!
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Hey there! You're invited to game on with the Arcade Trivia for September Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 3 badge!
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Hey there! You're invited to game on with the Arcade Trivia for September Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 2 badge!
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Get hands-on experience applying and building rules for Chronicle. You learn what YARA-L is and how to customize & create event rules.
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Hey there! You're invited to game on with the Arcade Trivia for September Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the September Trivia Week 1 badge!
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Sports are captivating, intense, and fast-paced—and with the latest technology, they’re better than ever. Start your run in the Arcade-athon and earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud's powerful tools and techniques that are transforming your favorite sports!
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Complete the intermediate Manage Data Models in Looker skill badge course to demonstrate skills in the following: maintaining LookML project health; utilizing SQL runner for data validation; employing LookML best practices; optimizing queries and reports for performance; and implementing persistent derived tables and caching policies.
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Earn an introductory skill badge by completing the Implement Cloud Collaboration and Productivity Workflows course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.
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Earn a skill badge by completing the App Building with AppSheet course, where you learn how to build, configure, and publish apps using AppSheet.
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This course covers how to use Gemini in Google Drive to manage and retrieve files. Learn to locate assets using natural language, extract specific facts via AI Overviews without opening files, instantly summarize multiple media formats, and save file collections as Projects for repeatable research. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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With Google Calendar, you can quickly schedule meetings and events and create tasks, so you always know what’s next. Google Calendar is designed for teams, so it’s easy to share your schedule with others and create multiple calendars that you and your team can use together.
In this course, you’ll learn how to create and manage Google Calendar events. You will learn how to update an existing event, delete and restore events, and search your calendar.
You will understand when to apply different event types such as tasks and appointment schedules.
You will explore the Google Calendar settings that are available for you to customize Google Calendar to suit your way of working.
During the course you will learn how to create additional calendars, share your calendars with others, and access other calendars in your organization.
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Hey there! You're invited to game on with the Arcade Trivia for August Week 3! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 3 badge!
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Gmail is Google’s cloud based email service that allows you to access your messages from any computer or device with just a web browser.
In this course, you’ll learn how to compose, send and reply to messages. You will also explore some of the common actions that can be applied to a Gmail message, and learn how to organize your mail using Gmail labels.
You will explore some common Gmail settings and features. For example, you will learn how to manage your own personal contacts and groups, customize your Gmail Inbox to suit your way of working, and create your own email signatures and templates.
Google is famous for search. Gmail also includes powerful search and filtering. You will explore Gmail’s advanced search and learn how to filter messages automatically.
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This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
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Google Cloud Certifications provide a tangible way for you to demonstrate your skills to potential or current employers. These certifications incorporate performance-based questions, testing your hands-on expertise through practical tasks. Begin your journey towards becoming a Google Certified Professional with the help of the Arcade Cert Zone. Be one of the first 20 people to complete the challenge and earn a 100% discount voucher for your next Google Cloud Digital Leader Examination. Welcome!
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This course covers how to use Gemini in Google Meet to enhance video collaboration. Learn to automate note-taking, utilize real-time text and speech translation, privately catch up on missed discussions, and instantly optimize your audio and video quality. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Google Sheets to automate data organization and crunch complex numbers. Learn to structure tables from raw text, auto-populate data using natural language, generate native spreadsheet formulas on demand, and rapidly extract high-level insights or visualizations without needing advanced spreadsheet expertise. Explore other content in the Gemini Agent Ready (GEAR) program.
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This course covers how to use Gemini in Google Slides to transform concepts into visually compelling presentations. Learn to generate structured decks from a single prompt or existing source document, refine slide layouts using automated design enhancement, create custom vector graphics and photos, and dynamically craft on-slide copy alongside precise speaker notes.
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This course covers how to use Gemini in Google Docs to streamline your writing and content creation. Learn to draft documents from scratch, refine writing tone and clarity with interactive tools, summarize complex files, and seamlessly transform long-form text into structured assets for other Google Workspace applications. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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This course covers how to use Gemini in Gmail to optimize your email management. Learn to summarize lengthy threads, retrieve information using natural language, draft professional responses, and organize communication strategies directly inside your inbox. Explore other content in the Gemini Agent Ready (GEAR) program.
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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. Here, you will learn about the key features of Gemini and how they can be used to improve productivity and efficiency. Continue building your skills in the full Google Workspace with Gemini learning path, and explore other content in the Gemini Agent Ready (GEAR) program.
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Earn an exclusive Google Cloud Credential by gaining hands-on experience with Google Cloud Functions. Learn to create and deploy serverless functions across various programming languages, including Node.js, .NET, PHP, Ruby, and Python. Ideal for everyone, even if you are new to the cloud!
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From creating and optimizing ML models using BigQuery ML, deploying advanced chatbots with Dialogflow CX, to developing no-code chat apps using AppSheet, explore a series of challenges designed to enhance your Google Cloud skills and earn an exclusive Google Cloud Credential!
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Complete the introductory Prompt Design in Agent Platform skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Agent Platform. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.
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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Hey there! You're invited to game on with the Arcade Trivia for August Week 2! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 2 badge!
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Earn an exclusive Google Cloud Credential by gaining practical experience in app development and deployment on the Google Cloud Platform. Learn to build, manage, and scale applications while setting up development environments, storing data, and deploying apps. Perfect for you, even if you are new to the cloud!
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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you.
In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.
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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.
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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Agent Ready (GEAR) program.
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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Complete the introductory Prepare Data for Looker Dashboards and Reports skill badge course to demonstrate skills in the following: filtering, sorting, and pivoting data; merging results from different Looker Explores; and using functions and operators to build Looker dashboards and reports for data analysis and visualization.
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Hey there! You're invited to game on with the Arcade Trivia for August Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the August Trivia Week 1 badge!
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Welcome to Base Camp, where you’ll develop key Google Cloud skills (available in Spanish and Portuguese too!) and earn an exclusive credential that will open doors to the cloud for you. No prior experience is required!
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Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence.
As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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