Peyton Eleazar Bravo
Member since 2023
Silver League
7585 points
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Sep 27, 2023 EDT
Automate Interactions with Contact Center AI
Earned Aug 4, 2023 EDT
CCAI Operations and Implementation
Earned Aug 3, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Aug 3, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned Aug 1, 2023 EDT
Virtual Agent Development in Dialogflow ES for Software Devs
Earned Jul 27, 2023 EDT
Virtual Agent Development in Dialogflow ES for Citizen Devs
Earned Jul 25, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned Jul 18, 2023 EDT
在 Google Cloud 使用機器學習 API
Earned Jun 29, 2023 EDT
Vertex AI Studio 簡介
Earned Jun 19, 2023 EDT
建立圖像說明生成模型
Earned Jun 19, 2023 EDT
Transformer 和 BERT 模型
Earned Jun 19, 2023 EDT
注意力機制
Earned Jun 16, 2023 EDT
編碼器-解碼器架構
Earned Jun 15, 2023 EDT
圖像生成簡介
Earned Jun 14, 2023 EDT
Generative AI Fundamentals - 繁體中文
Earned Jun 14, 2023 EDT
負責任的 AI 技術簡介
Earned Jun 14, 2023 EDT
大型語言模型簡介
Earned Jun 14, 2023 EDT
生成式 AI 簡介
Earned Jun 9, 2023 EDT
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Mar 21, 2023 EDT
[DEPRECATED] - Building Conversational Experiences with Dialogflow
Earned Mar 8, 2023 EST
在 Compute Engine 導入 Cloud Load Balancing
Earned Feb 24, 2023 EST
隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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Earn a skill badge by completing the Automate Interactions with Contact Center AI quest, where you will learn about the features of Contact Center AI, including how to Build a virtual agent, Design conversation flows for your virtual agent; Add a phone gateway to your virtual agent; Use Dialogflow for troubleshooting; Review logs and debug your virtual agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the skill badge quest, and final assessment challenge lab, to receive a digital badge that you can share with your network.
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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…
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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
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Welcome to "CCAI Virtual Agent Development in Dialogflow ES for Software Developers", the third course in the "Customer Experiences with Contact Center AI" series.
In this course, learn to use additional features of Dialogflow ES for your virtual agent, create a Firestore instance to store customer data, and implement cloud functions that access the data. With the ability to read and write customer data, learner’s virtual agents are conversationally dynamic and able to defer contact center volume from human agents. You'll be introduced to methods for testing your virtual agent and logs which can be useful for understanding issues that arise. Lastly, learn about connectivity protocols, APIs, and platforms for integrating your virtual agent with services already established for your business.
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Welcome to "Virtual Agent Development in Dialogflow ES for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will use Dialogflow ES to create virtual agents and test them using the Dialogflow ES simulator. This course also provides best practices on developing virtual agents. You will also be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations. Through a combination of presentations, demos, and hands-on labs, participants learn how to create virtual agents.
This is an intermediate course, intended for learners with the following types of roles:
Conversational designers: Designs the user experience of a virtual assistant. Translates the brand's business requirements into natural dialog flows.
Citizen developers: Creates new business applications fo…
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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完成「在 Google Cloud 使用機器學習 API」課程，即可獲得進階技能徽章。本課程說明以下機器學習和 AI 技術的基本功能： Cloud Vision API、Cloud Translation API 和 Cloud Natural Language API。
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本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
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本課程說明如何使用深度學習來建立圖像說明生成模型。您將學習圖像說明生成模型的各個不同組成部分，例如編碼器和解碼器，以及如何訓練和評估模型。在本課程結束時，您將能建立自己的圖像說明生成模型，並使用模型產生圖像說明文字。
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這堂課程將說明變換器架構，以及基於變換器的雙向編碼器表示技術 (BERT) 模型，同時帶您瞭解變換器架構的主要組成 (如自我注意力機制) 和如何用架構建立 BERT 模型。此外，也會介紹 BERT 適用的各種任務，像是文字分類、問題回答和自然語言推論。課程預計約 45 分鐘。
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本課程將介紹注意力機制，說明這項強大技術如何讓類神經網路專注於輸入序列的特定部分。此外，也將解釋注意力的運作方式，以及如何使用注意力來提高各種機器學習任務的成效，包括機器翻譯、文字摘要和回答問題。
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本課程概要說明解碼器與編碼器的架構，這種強大且常見的機器學習架構適用於序列對序列的任務，例如機器翻譯、文字摘要和回答問題。您將認識編碼器與解碼器架構的主要元件，並瞭解如何訓練及提供這些模型。在對應的研究室逐步操作說明中，您將學習如何從頭開始使用 TensorFlow 寫程式，導入簡單的編碼器與解碼器架構來產生詩詞。
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本課程將介紹擴散模型，這是一種機器學習模型，近期在圖像生成領域展現亮眼潛力。概念源自物理學，尤其深受熱力學影響。過去幾年來，在學術界和業界都是炙手可熱的焦點。在 Google Cloud 中，擴散模型是許多先進圖像生成模型和工具的基礎。課程將介紹擴散模型背後的理論，並說明如何在 Vertex AI 上訓練和部署這些模型。
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完成「Introduction to Generative AI」、「Introduction to Large Language Models」和「Introduction to Responsible AI」課程，即可獲得技能徽章。通過最終測驗，就能展現您對生成式 AI 基本概念的掌握程度。
「技能徽章」是 Google Cloud 核發的數位徽章，用於表彰您對 Google Cloud 產品和服務的相關知識。您可以將技能徽章公布在社群媒體的個人資料中，向其他人分享您的成果。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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This course provides a deep dive into how to create a chatbot using Dialogflow, augment it with Cloud Natural Language API and operationalize it using Google Cloud tools.
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完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。
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