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Brittney Villalva

Member since 2025

Silver League

1078 points
Advanced Conversation Design Earned Oct 6, 2025 EDT
Conversation Design Fundamentals Earned Sep 26, 2025 EDT

In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences. Explore other content in the Gemini Agent Ready (GEAR) program.

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