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Gourav Raghuwanshi

Member since 2025

Silver League

10435 points
管理 Google Cloud 中的 Kubernetes Earned Oct 6, 2026 EDT
在 Compute Engine 導入 Cloud Load Balancing Earned Oct 6, 2026 EDT
Build a Certification Study Guide: PMLE Earned Sep 30, 2026 EDT
Evaluate and Improve Agent Development Kit Agents Earned Aug 18, 2026 EDT
Deploy an Agent with Agent Development Kit (ADK) Earned Aug 4, 2026 EDT
Accelerate Development with Antigravity Earned Jul 29, 2026 EDT
運用 Gemini Enterprise Agent Platform 部署多代理系統 Earned Jun 9, 2025 EDT
Manage Functions and Reporting with CCaaS Earned Apr 25, 2025 EDT
Handle Consumer Interactions with CCaaS Earned Apr 24, 2025 EDT
Configure and Maintain CCaaS as an Admin Earned Apr 23, 2025 EDT
Contact Center as a Service Implementation Earned Apr 22, 2025 EDT
[DEPRECATED] Using Generative AI to Enhance Contact Center AI Solutions Earned Apr 17, 2025 EDT
Build generative virtual agents with API integrations Earned Apr 4, 2025 EDT

完成「管理 Google Cloud 中的 Kubernetes」技能徽章中階課程， 即可證明您具備下列技能：使用 kubectl 管理部署作業、 在 Google Kubernetes Engine (GKE) 監控應用程式與偵錯，以及運用技術持續推送軟體更新。

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完成「在 Compute Engine 導入 Cloud Load Balancing」技能徽章入門課程，即可證明您具備下列技能： 在 Compute Engine 建立及部署虛擬機器， 以及設定網路和應用程式負載平衡器。

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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.

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Complete the Evaluate and Improve Agent Development Kit Agents skill badge to demonstrate your ability to use ADK's evaluation tools to "hill climb" — making measurable, iterative improvements to an agent. You will run an initial evaluation to establish a baseline, apply optimization techniques, and re-evaluate the agent to measure your success.

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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.

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Complete the Accelerate Development with Antigravity skill badge to demonstrate your proficiency in using the Antigravity IDE for developing agentic workflows. You will be tasked with configuring an MCP server, authoring custom agent skills and rules, prototyping with the Agents CLI, and deploying to the Google Cloud Agent Runtime. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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本課程說明如何使用 Google Agent Development Kit 建構複雜的多代理系統。您將建構配備工具的虛擬服務專員，並透過從屬關係和流程定義互動方式。您將在本機執行代理，並部署至 Gemini Enterprise Agent Platform 的 Agent Runtime，將其做為代管代理流程執行；Agent Runtime 則處理基礎架構決策和資源調度作業。請注意，這些實驗室是根據這項產品的預先發布版製成。我們會進行維護更新，因此這些研究室將可能出現延遲。

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Agent Ready (GEAR) program.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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In this course, you will learn about the four broad pillars of Google's Contact Center AI (CCAI), Virtual Agents, Agent Assist, Insights and CCAIP. You will explore the new generative AI features for Dialogflow CX, Agent Assist and Insights. And, you will learn how to leverage the Contact Center AI (CCAI) platform to transform your contact center with choice and flexibility.

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Demonstrate the ability to create and deploy generative virtual agents with natural language using Vertex AI Agent Builder and augment responses by integrating Gemini responses with third party APIs and your own data stores You will use the following technologies and Google Cloud services: Vertex AI Agent Builder Gemini Cloud Functions

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