In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
詳細
In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.
詳細
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
詳細
Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
詳細
In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
詳細
Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
詳細
Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
詳細
Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
詳細
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
詳細
Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.
詳細
This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
詳細
Master Google Cloud skills through hands-on labs and friendly competition! Cloud Hero challenges you to conquer a series of Cloud Skills Boost labs, putting your newfound knowledge to practice. Earn points for completing labs accurately, and rack up bonus points for speed. The leaderboard lets you see how you stack up against your peers – can you rise to the top? Remember to click "End" after finishing each lab to claim your well-deserved points.
詳細
Good news! There’s a new updated version of this learning path available for you!Open the new Professional Cloud Architect Certification Learning Path to begin, once you’ve selected the new path all your current progress will be reflected in the new version.
詳細
このコースでは、生成 AI モデルとのやりとり、ビジネス アイデアのプロトタイプ作成、本番環境へのリリースを行うツールである Vertex AI Studio をご紹介します。現実感のあるユースケースや、興味深い講義、ハンズオンラボを通して、プロンプトの作成から成果の実現に至るまでのライフサイクルを詳細に学び、Gemini マルチモーダル アプリケーションの開発、プロンプトの設計、モデルのチューニングに Vertex AI を活用する方法を学習します。Vertex AI Studio を利用することで、生成 AI をプロジェクトに最大限に活かせるようになることを目指します。
「Database Migration Service を使用した MySQL データの Cloud SQL への移行」入門スキルバッジ コースを完了すると、 Database Migration Service で利用可能なさまざまなジョブタイプと接続オプションを使用した、 MySQL データの Cloud SQL への移行や、 Database Migration Service ジョブを実行する際の MySQL ユーザーデータの移行などのスキルを証明できます。
詳細
「Cloud Run でのサーバーレス アプリケーションの開発」コースの中級スキルバッジを獲得すると、 データ マネジメントのための Cloud Run と Cloud Storage の統合、 Cloud Run と Pub/Sub を使用した復元力のある非同期システムの構築、 Cloud Run を使用した REST API ゲートウェイの構築、Cloud Run でのサービスの構築とデプロイといったスキルを実証できます。
詳細
Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
詳細
この入門レベルのマイクロラーニング コースでは、責任ある AI の概要と重要性、および Google が責任ある AI を自社プロダクトにどのように実装しているのかについて説明します。また、Google の AI に関する 7 つの原則についても説明します。
このコースでは拡散モデルについて説明します。拡散モデルは ML モデル ファミリーの一つで、最近、画像生成分野での有望性が示されました。拡散モデルは物理学、特に熱力学からインスピレーションを得ています。ここ数年、拡散モデルは研究と産業界の両方で広まりました。拡散モデルは、Google Cloud の最先端の画像生成モデルやツールの多くを支える技術です。このコースでは、拡散モデルの背景にある理論と、モデルを Vertex AI でトレーニングしてデプロイする方法について説明します。
このコースでは、アテンション機構について学習します。アテンション機構とは、ニューラル ネットワークに入力配列の重要な部分を認識させるための高度な技術です。アテンションの仕組みと、アテンションを活用して機械翻訳、テキスト要約、質問応答といったさまざまな ML タスクのパフォーマンスを改善する方法を説明します。
詳細
このコースは、大規模言語モデル（LLM）とは何か、どのようなユースケースで活用できるのか、プロンプトのチューニングで LLM のパフォーマンスを高めるにはどうすればよいかについて学習する、入門レベルのマイクロ ラーニング コースです。独自の生成 AI アプリを開発する際に利用できる Google ツールも紹介します。
詳細
この入門レベルのマイクロラーニング コースでは、生成 AI の概要、利用方法、従来の機械学習の手法との違いについて説明します。独自の生成 AI アプリを作成する際に利用できる Google ツールも紹介します。
詳細
Welcome Gamers! Learn to navigate that iterative journey efficiently and effectively using Google Cloud's operations tools!, all while having fun! Deploy a Kubernetes cluster along with a service using Terraform. You will compete to see who can finish the game with the highest score. Earn the points by completing the steps in the lab.... and get bonus points for speed! Be sure to click "End" when you're done with each lab to get the maximum points. All players will be awarded the game badge.
詳細
Welcome Gamers! Explore the power of machine learning by using multiple machine learning APIs together, all while having fun! Translate the text with the Translation API and analyze it with the Natural Language API. You will compete to see who can finish the game with the highest score. Earn the points by completing the steps in the lab.... and get bonus points for speed! Be sure to click "End" when you're done with each lab to get the maximum points. All players will be awarded the game badge.
詳細
Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Earn points by completing the labs accurately and receive bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.
詳細
Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Speed and accuracy will be used to calculate your scores — earn points by completing the labs accurately and bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.
詳細
Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Speed and accuracy will be used to calculate your scores — earn points by completing the labs accurately and bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.
詳細
Flex your Google Clout! Each day unlocks a new cloud puzzle. Complete all five and you’ll earn the inaugural Google Cloud badge! Share your score on your choice of social networks and join the conversation over in the Google Cloud Community.
詳細
The GSI Migration Summit is a curated collection of hands-on labs and quests that provide coverage of application migration. Security and analytics labs and quests have been added to provide coverage of key platform concepts and services.
ML をデータ パイプラインに組み込むと、データから分析情報を抽出する能力を向上できます。このコースでは、Google Cloud でデータ パイプラインに ML を含める複数の方法について説明します。カスタマイズがほとんど、またはまったく必要ない場合のために、このコースでは AutoML について説明します。よりカスタマイズされた ML 機能については、Notebooks と BigQuery の機械学習（BigQuery ML）を紹介します。また、Vertex AI を使用して ML ソリューションを本番環境に導入する方法も説明します。
詳細
このコースでは、Associate Cloud Engineer 認定試験の合格を目指す方が受験の準備を進めることができます。試験範囲に含まれる Google Cloud ドメインの概要と、ドメインに関する知識を高めるための学習計画の作成方法について学習します。
詳細
Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
詳細
This course has been updated, please enroll in the new
Elastic Google Cloud Infrastructure: Scaling and Automation.
This content is deprecated. Please see the latest version of the course, here.
詳細
This course builds on the Business Transformation with Google Cloud course by taking you on a journey into the technology lens of an organization's transformation. Specifically, we'll explain how an organization can achieve digital transformation using Google Cloud's technology through the following categories: modernizing its IT infrastructure, upgrading the way in which its teams develop applications that run a business, how it can leverage machine learning and artificial intelligence to build new value, how using cloud-based productivity tools like GSuite are essential to the way work gets done, and understand the cost management opportunities and challenges that come with a changing cloud-based IT infrastructure.
Throughout the course, we'll explain core concepts such as compute, applications, security, APIs, databases, and their roles in digital transformation. You'll also learn about specific examples where different cloud technology has been used and the benefits they've created…
詳細
Learn how to deploy Microsoft Windows Server-based applications in the AWS cloud, including Microsoft Exchange, Dynamics CRM and SharePoint.
詳細
Learn how to use system administration tools in the AWS cloud, including PowerShell, Storage Spaces and Microsoft System Center.
詳細
AWS provides a set of on-demand storage, archive, transcoding, and streaming services for businesses that are running photo, video, and file storage applications in the cloud. In this quest, you’ll learn to work with foundational services for digital media on AWS.
詳細
In this quest, you’ll learn to work with services related to Deployment and Management, including AWS Identity and Access Management (IAM), AWS Elastic Beanstalk, AWS CloudFormation, and AWS OpsWorks.
詳細
Achieving AWS Certification requires hands-on experience. This quest helps you get hands-on practice with several key services as you prepare for the AWS Certified Solutions Architect – Professional Exam. Visit AWS Certification to learn more about this exam and find more resources to prepare.
詳細
In this Quest, you’ll learn to work with services related to Storage and Content Delivery Networks, including Amazon Simple Storage Service (S3), Amazon Elastic Block Store (EBS), and Amazon CloudFront.
詳細
AWS offers services that provide businesses with a flexible, highly scalable, and low-cost way to deliver their websites and web applications. In this quest, you’ll learn to work with foundational services for marketing websites on AWS.
詳細
Achieving AWS Certification requires hands-on experience. This quest helps you get hands-on practice with several key services as you prepare for the AWS Certified Solutions Architect – Associate Exam.
Visit AWS Certification to learn more about this exam and find more resources to prepare.
詳細
In this quest, you’ll learn to work with services related to Compute and Networking, including Amazon EC2, Amazon Elastic Load Balancing, and Amazon Virtual Private Cloud (VPC).
Agent Summarization (Custom)
Earned 8月 15, 2025 EDT
Integrate Agent Assist with Telephony and Chatbot Systems
Earned 8月 15, 2025 EDT
Conversational AI Voice and Chat Integrations
Earned 8月 14, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows
Earned 8月 14, 2025 EDT
Extend CX Agents with Vertex AI Search data stores
Earned 8月 13, 2025 EDT
Incorporate Generative Features into Conversational Agent Flows
Earned 8月 13, 2025 EDT
Stateful Flows
Earned 8月 13, 2025 EDT
Generative Playbooks
Earned 8月 13, 2025 EDT
Introduction to Agent Assist and its GenAI Capabilities
Earned 8月 13, 2025 EDT
Extend Conversational Agents Functionality with Webhooks and Tools
Earned 8月 13, 2025 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned 8月 13, 2025 EDT
Core Infrastructure I
Earned 12月 12, 2024 EST
Certification Learning Path: Professional Cloud Architect
Earned 10月 4, 2023 EDT
Vertex AI Studio の概要
Earned 9月 7, 2023 EDT
Google Cloud での Kubernetes アプリケーションのデプロイ
Earned 9月 6, 2023 EDT
Google Cloud におけるアプリ開発環境の設定
Earned 9月 5, 2023 EDT
Google Cloud でのクラウド セキュリティの基礎の実践
Earned 9月 4, 2023 EDT
安全な Google Cloud ネットワークの構築
Earned 9月 3, 2023 EDT
Vertex AI での ML ソリューションの構築とデプロイ
Earned 8月 31, 2023 EDT
BigQuery のデータから分析情報を引き出す
Earned 8月 31, 2023 EDT
クラウドコラボレーションと生産性ワークフローの実装
Earned 8月 30, 2023 EDT
Google Workspace の基礎
Earned 8月 30, 2023 EDT
BigQuery ML を使用した ML モデルの作成
Earned 8月 30, 2023 EDT
BigQuery でデータ ウェアハウスを構築する
Earned 8月 30, 2023 EDT
Database Migration Service を使用した MySQL データの Cloud SQL への移行
Earned 8月 28, 2023 EDT
Cloud Run でのサーバーレス アプリケーションの開発
Earned 8月 28, 2023 EDT
Generative AI Fundamentals
Earned 8月 20, 2023 EDT
責任ある AI の概要
Earned 8月 20, 2023 EDT
Encoder-Decoder アーキテクチャ
Earned 5月 24, 2023 EDT
画像キャプション モデルの作成
Earned 5月 24, 2023 EDT
画像生成の概要
Earned 5月 24, 2023 EDT
Transformer モデルと BERT モデル
Earned 5月 24, 2023 EDT
アテンション機構
Earned 5月 24, 2023 EDT
大規模言語モデルの概要
Earned 5月 22, 2023 EDT
生成 AI の概要
Earned 5月 22, 2023 EDT
Cloud Hero DevOps Skills
Earned 4月 1, 2023 EDT
ML API Skills
Earned 4月 1, 2023 EDT
Cloud Hero BigQuery Skills
Earned 4月 1, 2023 EDT
Cloud Hero Infra Skills
Earned 4月 1, 2023 EDT
Cloud Hero Kubernetes Skills
Earned 8月 16, 2022 EDT
#GoogleClout Set 2, 1/10
Earned 7月 26, 2022 EDT
Migration Summit 2022
Earned 7月 26, 2022 EDT
Google Cloud でストリーミング データ パイプラインを構築する
Earned 11月 6, 2021 EDT
Smart Analytics, Machine Learning, and AI on Google Cloud - 日本語版
Earned 11月 6, 2021 EDT
Associate Cloud Engineer の取得に向けた準備
Earned 11月 6, 2021 EDT
Google Cloud Fundamentals for AWS Professionals
Earned 11月 6, 2021 EDT
Elastic Cloud Infrastructure: Scaling and Automation
Earned 12月 14, 2020 EST
重要な Google Cloud インフラストラクチャ: 基礎
Earned 12月 11, 2020 EST
Google Cloud Platform Fundamentals: Core Infrastructure
Earned 12月 10, 2020 EST
Google Cloud Product Fundamentals
Earned 11月 26, 2020 EST
Corporate Apps on AWS for Windows
Earned 3月 31, 2016 EDT
SysAdmin on AWS for Windows
Earned 3月 29, 2016 EDT
Digital Media
Earned 3月 26, 2016 EDT
Deployment & Management
Earned 3月 26, 2016 EDT
Solutions Architect - Professional
Earned 3月 24, 2016 EDT
Storage & CDN
Earned 3月 23, 2016 EDT
Websites & Web Apps
Earned 3月 22, 2016 EDT
Solutions Architect - Associate
Earned 3月 21, 2016 EDT
Compute & Networking
Earned 3月 19, 2016 EDT