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Maharaja Pungamudaiyar

Member since 2016

Silver League

22210 points
Agent Summarization (Custom) Earned Aug 15, 2025 EDT
Integrate Agent Assist with Telephony and Chatbot Systems Earned Aug 15, 2025 EDT
Conversational AI Voice and Chat Integrations Earned Aug 14, 2025 EDT
Build basic Conversational Agents with Playbooks and Flows Earned Aug 14, 2025 EDT
Extend CX Agents with Vertex AI Search data stores Earned Aug 13, 2025 EDT
Incorporate Generative Features into Conversational Agent Flows Earned Aug 13, 2025 EDT
Stateful Flows Earned Aug 13, 2025 EDT
Generative Playbooks Earned Aug 13, 2025 EDT
Introduction to Agent Assist and its GenAI Capabilities Earned Aug 13, 2025 EDT
Extend Conversational Agents Functionality with Webhooks and Tools Earned Aug 13, 2025 EDT
Introduction to Gemini Enterprise for Customer Experience and Conversational Agents Earned Aug 13, 2025 EDT
Core Infrastructure I Earned Dec 12, 2024 EST
Certification Learning Path: Professional Cloud Architect Earned Oct 4, 2023 EDT
Introduction to Vertex AI Studio Earned Sep 7, 2023 EDT
Deploy Kubernetes Applications on Google Cloud Earned Sep 6, 2023 EDT
Set Up an App Dev Environment on Google Cloud Earned Sep 5, 2023 EDT
Implement Cloud Security Fundamentals on Google Cloud Earned Sep 4, 2023 EDT
Build a Secure Google Cloud Network Earned Sep 3, 2023 EDT
DEPRECATED Build and Deploy Machine Learning Solutions on Vertex AI Earned Aug 31, 2023 EDT
Derive Insights from BigQuery Data Earned Aug 31, 2023 EDT
Get Started with Google Workspace Tools Earned Aug 30, 2023 EDT
Google Workspace Essentials Earned Aug 30, 2023 EDT
Create ML Models with BigQuery ML Earned Aug 30, 2023 EDT
Build a Data Warehouse with BigQuery Earned Aug 30, 2023 EDT
Migrate MySQL Data to Cloud SQL Using Database Migration Service Earned Aug 28, 2023 EDT
Develop Serverless Applications on Cloud Run Earned Aug 28, 2023 EDT
Generative AI Fundamentals Earned Aug 20, 2023 EDT
Introduction to Responsible AI Earned Aug 20, 2023 EDT
Encoder-Decoder Architecture Earned May 24, 2023 EDT
Create Image Captioning Models Earned May 24, 2023 EDT
Introduction to Image Generation Earned May 24, 2023 EDT
Transformer Models and BERT Model Earned May 24, 2023 EDT
Attention Mechanism Earned May 24, 2023 EDT
Introduction to Large Language Models Earned May 22, 2023 EDT
Introduction to Generative AI Earned May 22, 2023 EDT
Cloud Hero DevOps Skills Earned Apr 1, 2023 EDT
ML API Skills Earned Apr 1, 2023 EDT
Cloud Hero BigQuery Skills Earned Apr 1, 2023 EDT
Cloud Hero Infra Skills Earned Apr 1, 2023 EDT
Cloud Hero Kubernetes Skills Earned Aug 16, 2022 EDT
#GoogleClout Set 2, 1/10 Earned Jul 26, 2022 EDT
Migration Summit 2022 Earned Jul 26, 2022 EDT
Build Streaming Data Pipelines on Google Cloud Earned Nov 6, 2021 EDT
Smart Analytics, Machine Learning, and AI on Google Cloud Earned Nov 6, 2021 EDT
Preparing for Your Associate Cloud Engineer Journey Earned Nov 6, 2021 EDT
Google Cloud Fundamentals for AWS Professionals Earned Nov 6, 2021 EDT
Elastic Cloud Infrastructure: Scaling and Automation Earned Dec 14, 2020 EST
Essential Google Cloud Infrastructure: Foundation Earned Dec 11, 2020 EST
Google Cloud Platform Fundamentals: Core Infrastructure Earned Dec 10, 2020 EST
Google Cloud Product Fundamentals Earned Nov 26, 2020 EST
Corporate Apps on AWS for Windows Earned Mar 31, 2016 EDT
SysAdmin on AWS for Windows Earned Mar 29, 2016 EDT
Digital Media Earned Mar 26, 2016 EDT
Deployment & Management Earned Mar 26, 2016 EDT
Solutions Architect - Professional Earned Mar 24, 2016 EDT
Storage & CDN Earned Mar 23, 2016 EDT
Websites & Web Apps Earned Mar 22, 2016 EDT
Solutions Architect - Associate Earned Mar 21, 2016 EDT
Compute & Networking Earned Mar 19, 2016 EDT

In this course you will learn how Conversational AI Agent Assist can help distill complex customer interactions into concise and clear summaries. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.

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In this course you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the voice channel, as well as the options available for integration with other platforms in the Conversational AI ecosystem.

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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security. You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses. Finally, you'll gain insights into common search configurations and troubleshooting techniques.

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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows. Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.

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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.

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Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.

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This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.

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Connect conversational agents to external systems and APIs to expand what agents can do, designing an end-to-end system that is resilient, fault-tolerant and secure.

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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience and Conversational Agents. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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Master Google Cloud skills through hands-on labs and friendly competition! Cloud Hero challenges you to conquer a series of Cloud Skills Boost labs, putting your newfound knowledge to practice. Earn points for completing labs accurately, and rack up bonus points for speed. The leaderboard lets you see how you stack up against your peers – can you rise to the top? Remember to click "End" after finishing each lab to claim your well-deserved points.

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Good news! There’s a new updated version of this learning path available for you!Open the new Professional Cloud Architect Certification Learning Path to begin, once you’ve selected the new path all your current progress will be reflected in the new version.

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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Complete the intermediate Deploy Kubernetes Applications on Google Cloud skill badge course to demonstrate skills in the following: Configuring and building Docker container images.Creating and managing Google Kubernetes Engine (GKE) clusters.Utilizing kubectl for efficient cluster management.Deploying Kubernetes applications with robust continuous delivery (CD) practices.

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Earn a skill badge by completing the Set Up an App Dev Environment on Google Cloud skill badge course, where you learn how to build and connect storage-centric cloud infrastructure using the basic capabilities of the following technologies: Cloud Storage, Identity and Access Management, Cloud Functions, and Pub/Sub.

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Complete the intermediate Implement Cloud Security Fundamentals on Google Cloud skill badge course to demonstrate skills in the following: creating and assigning roles with Identity and Access Management (IAM); creating and managing service accounts; enabling private connectivity across virtual private cloud (VPC) networks; restricting application access using Identity-Aware Proxy; managing keys and encrypted data using Cloud Key Management Service (KMS); and creating a private Kubernetes cluster.

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Earn a skill badge by completing the Build a Secure Google Cloud Network skill badge course, where you will learn about multiple networking-related resources to build, scale, and secure your applications on Google Cloud.

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Earn the intermediate skill badge by completing the Build and Deploy Machine Learning Solutions on Vertex AI skill badge course, where you learn how to use Google Cloud's Vertex AI platform, AutoML, and custom training services to train, evaluate, tune, explain, and deploy machine learning models.

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Complete the introductory Derive Insights from BigQuery Data skill badge course to demonstrate skills in the following: Write SQL queries.Query public tables.Load sample data into BigQuery.Troubleshoot common syntax errors with the query validator in BigQuery.Create reports in Looker Studio by connecting to BigQuery data.

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Earn an introductory skill badge by completing the Get Started with Google Workspace Tools course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.

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Workspace is Google's collaborative applications platform, delivered from Google Cloud. In this introductory-level course you will get hands-on practice with Workspace’s core applications from a user perspective. Although there are many more applications and tool components to Workspace than are covered here, you will get experience with the primary apps: Gmail, Calendar, Sheets and a handful of others. Each lab can be completed in 10-15 minutes, but extra time is provided to allow self-directed free exploration of the applications.

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Complete the intermediate Create ML Models with BigQuery ML skill badge to demonstrate skills in creating and evaluating machine learning models with BigQuery ML to make data predictions.

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Complete the intermediate Build a Data Warehouse with BigQuery skill badge course to demonstrate skills in the following: joining data to create new tables, troubleshooting joins, appending data with unions, creating date-partitioned tables, and working with JSON, arrays, and structs in BigQuery.

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Complete the introductory Migrate MySQL Data to Cloud SQL Using Database Migration Service skill badge course to demonstrate skills in the following: migrating MySQL data to Cloud SQL using different job types and connectivity options available in Database Migration Service and migrating MySQL user data when running Database Migration Service jobs.

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Complete the intermediate Develop Serverless Applications on Cloud Run skill badge course to demonstrate skills in the following: integrating Cloud Run with Cloud Storage for data management, architecting resilient asynchronous systems using Cloud Run and Pub/Sub, constructing REST API gateways powered by Cloud Run, and building and deploying services on Cloud Run.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.

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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Vertex AI.

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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Welcome Gamers! Learn to navigate that iterative journey efficiently and effectively using Google Cloud's operations tools!, all while having fun! Deploy a Kubernetes cluster along with a service using Terraform. You will compete to see who can finish the game with the highest score. Earn the points by completing the steps in the lab.... and get bonus points for speed! Be sure to click "End" when you're done with each lab to get the maximum points. All players will be awarded the game badge.

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Welcome Gamers! Explore the power of machine learning by using multiple machine learning APIs together, all while having fun! Translate the text with the Translation API and analyze it with the Natural Language API. You will compete to see who can finish the game with the highest score. Earn the points by completing the steps in the lab.... and get bonus points for speed! Be sure to click "End" when you're done with each lab to get the maximum points. All players will be awarded the game badge.

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Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Earn points by completing the labs accurately and receive bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.

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Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Speed and accuracy will be used to calculate your scores — earn points by completing the labs accurately and bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.

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Get hands-on practice with Google Cloud! You will compete with your peers to see who can finish this game with the most points. Speed and accuracy will be used to calculate your scores — earn points by completing the labs accurately and bonus points for speed! Be sure to click “End” where you’re done with each lab to be rewarded your points.

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Flex your Google Clout! Each day unlocks a new cloud puzzle. Complete all five and you’ll earn the inaugural Google Cloud badge! Share your score on your choice of social networks and join the conversation over in the Google Cloud Community.

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The GSI Migration Summit is a curated collection of hands-on labs and quests that provide coverage of application migration. Security and analytics labs and quests have been added to provide coverage of key platform concepts and services.

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In this course you will get hands-on in order to work through real-world challenges faced when building streaming data pipelines. The primary focus is on managing continuous, unbounded data with Google Cloud products.

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Incorporating machine learning into data pipelines increases the ability to extract insights from data. This course covers ways machine learning can be included in data pipelines on Google Cloud. For little to no customization, this course covers AutoML. For more tailored machine learning capabilities, this course introduces Notebooks and BigQuery machine learning (BigQuery ML). Also, this course covers how to productionalize machine learning solutions by using Vertex AI.

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This course helps you structure your preparation for the Associate Cloud Engineer exam. You will learn about the Google Cloud domains covered by the exam and how to create a study plan to improve your domain knowledge.

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Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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This course has been updated, please enroll in the new Elastic Google Cloud Infrastructure: Scaling and Automation.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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This content is deprecated. Please see the latest version of the course, here.

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This course builds on the Business Transformation with Google Cloud course by taking you on a journey into the technology lens of an organization's transformation. Specifically, we'll explain how an organization can achieve digital transformation using Google Cloud's technology through the following categories: modernizing its IT infrastructure, upgrading the way in which its teams develop applications that run a business, how it can leverage machine learning and artificial intelligence to build new value, how using cloud-based productivity tools like GSuite are essential to the way work gets done, and understand the cost management opportunities and challenges that come with a changing cloud-based IT infrastructure. Throughout the course, we'll explain core concepts such as compute, applications, security, APIs, databases, and their roles in digital transformation. You'll also learn about specific examples where different cloud technology has been used and the benefits they've created…

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Learn how to deploy Microsoft Windows Server-based applications in the AWS cloud, including Microsoft Exchange, Dynamics CRM and SharePoint.

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Learn how to use system administration tools in the AWS cloud, including PowerShell, Storage Spaces and Microsoft System Center.

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AWS provides a set of on-demand storage, archive, transcoding, and streaming services for businesses that are running photo, video, and file storage applications in the cloud. In this quest, you’ll learn to work with foundational services for digital media on AWS.

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In this quest, you’ll learn to work with services related to Deployment and Management, including AWS Identity and Access Management (IAM), AWS Elastic Beanstalk, AWS CloudFormation, and AWS OpsWorks.

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Achieving AWS Certification requires hands-on experience. This quest helps you get hands-on practice with several key services as you prepare for the AWS Certified Solutions Architect – Professional Exam. Visit AWS Certification to learn more about this exam and find more resources to prepare.

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In this Quest, you’ll learn to work with services related to Storage and Content Delivery Networks, including Amazon Simple Storage Service (S3), Amazon Elastic Block Store (EBS), and Amazon CloudFront.

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AWS offers services that provide businesses with a flexible, highly scalable, and low-cost way to deliver their websites and web applications. In this quest, you’ll learn to work with foundational services for marketing websites on AWS.

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Achieving AWS Certification requires hands-on experience. This quest helps you get hands-on practice with several key services as you prepare for the AWS Certified Solutions Architect – Associate Exam. Visit AWS Certification to learn more about this exam and find more resources to prepare.

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In this quest, you’ll learn to work with services related to Compute and Networking, including Amazon EC2, Amazon Elastic Load Balancing, and Amazon Virtual Private Cloud (VPC).

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