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Wan Asyraf

Member since 2023

Gold League

58755 points
Gemini for end-to-end SDLC Earned февр. 7, 2025 EST
Introduction to SecOps on GDC Earned дек. 28, 2024 EST
Gemini in Google Drive Earned дек. 28, 2024 EST
Gemini in Google Meet Earned дек. 28, 2024 EST
Gemini in Google Sheets Earned дек. 28, 2024 EST
Gemini in Google Slides Earned дек. 28, 2024 EST
Compute, Network, and Storage Services Configuration in GDC Earned дек. 28, 2024 EST
[DEPRECATED] Agent Assist Voice and Integrations Earned дек. 11, 2024 EST
GDC Platform Introduction Earned дек. 9, 2024 EST
Responsible AI for Developers: Privacy & Safety Earned дек. 9, 2024 EST
Serverless Data Processing with Dataflow: Foundations Earned дек. 5, 2024 EST
Responsible AI for Developers: Fairness & Bias Earned дек. 5, 2024 EST
Configure and Maintain CCaaS as an Admin Earned дек. 5, 2024 EST
Manage Functions and Reporting with CCaaS Earned дек. 1, 2024 EST
Machine Learning Operations (MLOps) with Vertex AI: Model Evaluation Earned дек. 1, 2024 EST
ML Pipelines on Google Cloud Earned дек. 1, 2024 EST
[DEPRECATED] Building Complex End to End Self-Service Experiences in Dialogflow CX Earned сент. 12, 2024 EDT
Create Agents with Generative Playbooks Earned сент. 12, 2024 EDT
Handle Consumer Interactions with CCaaS Earned сент. 7, 2024 EDT
Conversation Design Fundamentals Earned сент. 5, 2024 EDT
[DEPRECATED] Agent Summarization (Custom) Earned сент. 4, 2024 EDT
[DEPRECATED] Basic Performance Measurement Earned сент. 4, 2024 EDT
[DEPRECATED] Webhook fundamentals Earned сент. 4, 2024 EDT
[Deprecated] Advanced Webhook Concepts Earned сент. 4, 2024 EDT
Customer Experience with Google AI Architecture Earned сент. 4, 2024 EDT
Conversational AI and its Engagement Framework Earned сент. 2, 2024 EDT
Conversational AI Voice and Chat Integrations Earned сент. 2, 2024 EDT
[DEPRECATED] Advanced Performance Measurement Earned сент. 2, 2024 EDT
Conversational Insights Earned сент. 2, 2024 EDT
Gemini in Google Docs Earned апр. 22, 2024 EDT
Gemini in Gmail Earned апр. 22, 2024 EDT
Introduction to Google Workspace with Gemini Earned апр. 21, 2024 EDT
The Arcade Trivia April 2024 Week 1 Earned апр. 19, 2024 EDT
Level 3: GenAIus Careers Earned апр. 17, 2024 EDT
Machine Learning Operations (MLOps) for Generative AI Earned апр. 16, 2024 EDT
Prompt Design in Vertex AI Earned апр. 15, 2024 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned февр. 20, 2024 EST
Innovating with Google Cloud Artificial Intelligence Earned февр. 12, 2024 EST
Trust and Security with Google Cloud Earned февр. 12, 2024 EST
Google Security Operations - SOAR Developer Earned февр. 12, 2024 EST
[DEPRECATED] SOAR Fundamentals Earned февр. 12, 2024 EST
Analyzing and Visualizing Data in Looker Earned нояб. 9, 2023 EST
Enterprise Search on Generative AI App Builder Earned нояб. 6, 2023 EST
Planetary Scale Earth Observation with Google Earth Engine Earned нояб. 6, 2023 EST
Google Security Operations - SOAR Analyst Earned нояб. 6, 2023 EST
Security Practices with Google Security Operations - SIEM Earned нояб. 6, 2023 EST
Scaling with Google Cloud Operations Earned нояб. 5, 2023 EST
Digital Transformation with Google Cloud Earned нояб. 5, 2023 EST
Modernize Infrastructure and Applications with Google Cloud Earned нояб. 5, 2023 EDT
Exploring Data Transformation with Google Cloud Earned нояб. 4, 2023 EDT
Introduction to Vertex AI Studio Earned окт. 16, 2023 EDT
Generative AI Fundamentals Earned окт. 16, 2023 EDT
Responsible AI: Applying AI Principles with Google Cloud Earned окт. 15, 2023 EDT
Create Image Captioning Models Earned июня 6, 2023 EDT
Transformer Models and BERT Model Earned июня 6, 2023 EDT
Attention Mechanism Earned июня 6, 2023 EDT
Encoder-Decoder Architecture Earned июня 6, 2023 EDT
Introduction to Image Generation Earned июня 6, 2023 EDT
Introduction to Responsible AI Earned июня 6, 2023 EDT
Introduction to Large Language Models Earned июня 5, 2023 EDT
Introduction to Generative AI Earned июня 5, 2023 EDT

In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you use Google products and services to develop, test, deploy, and manage applications. With help from Gemini, you learn how to develop and build a web application, fix errors in the application, develop tests, and query data. Using a hands-on lab, you experience how Gemini improves the software development lifecycle (SDLC). Duet AI was renamed to Gemini, our next-generation model.

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The first course provides a high-level overview of security fundamentals on the GDC platform.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Drive using video lessons, hands-on activities and practical examples. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Drive to improve your workflows.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Meet. Through video lessons, hands-on activities and practical examples, you will gain a comprehensive understanding of the Gemini features in Google Meet. You learn how to use Gemini to generate background images, improve your video quality, and translate captions. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Meet to maximize the effectiveness of your video conferences.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Sheets.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Slides.

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The course examines service resources or workload components that exist in projects. You’ll learn about Kubernetes in GDC, Artifact Registry, GDC Object Storage, Database Service, Networking, and Key Management and Security.

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In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.

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This course provides an introduction to the GDC platform—which enables you to host, control, and manage infrastructure and services directly on your premises. GDC air-gapped is one component of Google Distributed Cloud offering which aligns to Google’s digital sovereignty vision. It supports public-sector customers and commercial entities that have strict data residency, security or privacy requirements.

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This course introduces important topics of AI privacy and safety. It explores practical methods and tools to implement AI privacy and safety recommended practices through the use of Google Cloud products and open-source tools.

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This course is part 1 of a 3-course series on Serverless Data Processing with Dataflow. In this first course, we start with a refresher of what Apache Beam is and its relationship with Dataflow. Next, we talk about the Apache Beam vision and the benefits of the Beam Portability framework. The Beam Portability framework achieves the vision that a developer can use their favorite programming language with their preferred execution backend. We then show you how Dataflow allows you to separate compute and storage while saving money, and how identity, access, and management tools interact with your Dataflow pipelines. Lastly, we look at how to implement the right security model for your use case on Dataflow.

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This course introduces concepts of responsible AI and AI principles. It covers techniques to practically identify fairness and bias and mitigate bias in AI/ML practices. It explores practical methods and tools to implement Responsible AI best practices using Google Cloud products and open source tools.

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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This course equips machine learning practitioners with the essential tools, techniques, and best practices for evaluating both generative and predictive AI models. Model evaluation is a critical discipline for ensuring that ML systems deliver reliable, accurate, and high-performing results in production. Participants will gain a deep understanding of various evaluation metrics, methodologies, and their appropriate application across different model types and tasks. The course will emphasize the unique challenges posed by generative AI models and provide strategies for tackling them effectively. By leveraging Google Cloud's Vertex AI platform, participants will learn how to implement robust evaluation processes for model selection, optimization, and continuous monitoring.

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In this course, you will be learning from ML Engineers and Trainers who work with the state-of-the-art development of ML pipelines here at Google Cloud. The first few modules will cover about TensorFlow Extended (or TFX), which is Google’s production machine learning platform based on TensorFlow for management of ML pipelines and metadata. You will learn about pipeline components and pipeline orchestration with TFX. You will also learn how you can automate your pipeline through continuous integration and continuous deployment, and how to manage ML metadata. Then we will change focus to discuss how we can automate and reuse ML pipelines across multiple ML frameworks such as tensorflow, pytorch, scikit learn, and xgboost. You will also learn how to use another tool on Google Cloud, Cloud Composer, to orchestrate your continuous training pipelines. And finally, we will go over how to use MLflow for managing the complete machine learning life cycle.

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This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.

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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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This course explores the foundational principles of conversation design to craft engaging and effective chatbot experiences that emulate human-like experiences.

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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.

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This course explores the fundamentals of the feedback loop process for Virtual Agent development and introduces the native capabilities within Dialogflow CX that support it

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In this course, you will learn the important role that different types of webhooks play in Dialogflow CX development, and how to effectively integrate them into your routine configuration of a Virtual Agent.

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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Virtual Agent self-service experiences.

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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.

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Transform your understanding of customer service with this course on the Customer Engagement Suite (CES) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the CES solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for CES, along with practical use cases and the various user personas that benefit from this innovative solution.

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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.

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In this course, you will learn about advanced methods and tools to monitor the performance of your virtual agents in Dialogflow CX

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In this course you will learn how to leverage Conversational Insights to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Docs using video lessons, hands-on activities and practical examples. You learn how to use Gemini to generate written content based on prompts. You also explore using Gemini to edit text you’ve already written, helping you improve your overall productivity. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Docs to improve your writing.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Gmail.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this learning path, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace.

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Hey there! You're invited to game on with the Arcade Trivia for April Week 1! Play throughout the month and boost your cloud learning journey. Every week, we'll release a new set of questions to test your knowledge of Google Cloud Platform. Get started now and earn the April Trivia Week 1 badge!

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Gen AI is spearheading a revolution in careers. Whether you're seasoned or new to the field, Gen AI holds the key to fresh possibilities. Obtaining a Google Cloud credential in this innovative technology can enhance your resume. And the best part? No prior experience is required.

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This course is dedicated to equipping you with the knowledge and tools needed to uncover the unique challenges faced by MLOps teams when deploying and managing Generative AI models, and exploring how Vertex AI empowers AI teams to streamline MLOps processes and achieve success in Generative AI projects.

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Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios.

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In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This course helps developers customize Chronicle and augment its abilities with third party integrations.

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This course will familiarize you with the core functionality of Chronicle, including the user interface, connections, and settings.

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In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. Upon completion of this course, you will be able to leverage Looker's modern analytics platform to find and explore relevant content in your organization’s Looker instance, ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision making.

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Enterprises of all sizes have trouble making their information readily accessible to employees and customers alike. Internal documentation is frequently scattered across wikis, file shares, and databases. Similarly, consumer-facing sites often offer a vast selection of products, services, and information, but customers are frustrated by ineffective site search and navigation capabilities. This course teaches you to use Generative AI App Builder to integrate enterprise-grade generative AI search.

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Learn how public sector agencies and academic researchers leverage Google Earth Engine to distill meaningful insights from petabytes of Earth Observation at planetary scale. Google Earth Engine is a fully managed geospatial platform that has enabled research for more than a decade in environmental areas such as forestry, agriculture, water, and sustainability.

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This course helps you understand how to use Chronicle to properly handle security incidents.

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Learn the technical aspects you need to know about Chronicle and how it can help you detect and action threats.

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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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There's much excitement about cloud technology and digital transformation, but often many unanswered questions. For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin? If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.

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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences. “Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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Earn a skill badge by completing the Introduction to Generative AI, Introduction to Large Language Models and Introduction to Responsible AI courses. By passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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As the use of enterprise Artificial Intelligence and Machine Learning continues to grow, so too does the importance of building it responsibly. A challenge for many is that talking about responsible AI can be easier than putting it into practice. If you’re interested in learning how to operationalize responsible AI in your organization, this course is for you. In this course, you will learn how Google Cloud does this today, together with best practices and lessons learned, to serve as a framework for you to build your own responsible AI approach.

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This course teaches you how to create an image captioning model by using deep learning. You learn about the different components of an image captioning model, such as the encoder and decoder, and how to train and evaluate your model. By the end of this course, you will be able to create your own image captioning models and use them to generate captions for images

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This course introduces you to the Transformer architecture and the Bidirectional Encoder Representations from Transformers (BERT) model. You learn about the main components of the Transformer architecture, such as the self-attention mechanism, and how it is used to build the BERT model. You also learn about the different tasks that BERT can be used for, such as text classification, question answering, and natural language inference.This course is estimated to take approximately 45 minutes to complete.

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This course will introduce you to the attention mechanism, a powerful technique that allows neural networks to focus on specific parts of an input sequence. You will learn how attention works, and how it can be used to improve the performance of a variety of machine learning tasks, including machine translation, text summarization, and question answering. This course is estimated to take approximately 45 minutes to complete.

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This course gives you a synopsis of the encoder-decoder architecture, which is a powerful and prevalent machine learning architecture for sequence-to-sequence tasks such as machine translation, text summarization, and question answering. You learn about the main components of the encoder-decoder architecture and how to train and serve these models. In the corresponding lab walkthrough, you’ll code in TensorFlow a simple implementation of the encoder-decoder architecture for poetry generation from the beginning.

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Vertex AI.

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This is an introductory-level microlearning course aimed at explaining what responsible AI is, why it's important, and how Google implements responsible AI in their products. It also introduces Google's 3 AI principles.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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