Diana Pacheco

In this course, you will learn the advanced conversational design principles for both the Voice and Caht channels to craft engaging and effective end-to-end experiences that emulate human-like interactions.

這堂課程會介紹對話設計的基礎原則，協助您打造吸引人又有效的聊天機器人服務，模擬真人互動般的體驗。