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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Google Cloud Fundamentals for Azure Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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Terminez le cours d'introduction Implémenter Cloud Load Balancing pour Compute Engine pour recevoir un badge démontrant vos compétences dans les domaines suivants : Créer et déployer des machines virtuelles dans Compute Engine Configurer des équilibreurs de charge réseau et d'application.
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"Concepts fondamentaux de Google Cloud : infrastructure de base" présente les concepts et les termes à connaître pour utiliser Google Cloud. À travers des vidéos et des ateliers pratiques, il décrit et compare la plupart des services Google Cloud de calcul et de stockage, ainsi que des outils importants de gestion des ressources et des règles.
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DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned nov. 12, 2022 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned oct. 20, 2022 EDT
Google Cloud Fundamentals for Azure Professionals: Core Infrastructure
Earned sept. 22, 2022 EDT
Implémenter Cloud Load Balancing pour Compute Engine
Earned sept. 10, 2022 EDT
Concepts fondamentaux de Google Cloud : infrastructure de base
Earned août 29, 2022 EDT