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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Google Cloud Fundamentals for Azure Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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Completa la insignia de habilidad introductoria Implementa Cloud Load Balancing para Compute Engine y demuestra tus habilidades para realizar las siguientes actividades: crear y, luego, implementar máquinas virtuales en Compute Engine, y configurar balanceadores de cargas de red y de aplicaciones.
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Aspectos básicos de Google Cloud: Infraestructura principal presenta conceptos y terminología importantes para trabajar con Google Cloud. Mediante videos y labs prácticos, en este curso se presentan y comparan muchos de los servicios de procesamiento y almacenamiento de Google Cloud, junto con importantes recursos y herramientas de administración de políticas.
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DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned nov 12, 2022 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned oct 20, 2022 EDT
Google Cloud Fundamentals for Azure Professionals: Core Infrastructure
Earned sep 22, 2022 EDT
Implementa Cloud Load Balancing para Compute Engine
Earned sep 10, 2022 EDT
Aspectos básicos de Google Cloud: Infraestructura principal
Earned ago 29, 2022 EDT