彈性的 Google Cloud 基礎架構：資源調度與自動化
Earned Jun 10, 2021 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation - Locales
Earned Jun 9, 2021 EDT
Elastic Cloud Infrastructure: Scaling and Automation
Earned Jun 8, 2021 EDT
重要的 Google Cloud 基礎架構：基本概念
Earned Jun 7, 2021 EDT
Google Cloud Platform Fundamentals: Core Infrastructure
Earned Jun 4, 2021 EDT
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with Cx Insights. After completing this challenge, you will be ready to deploy Cx Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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本課程將帶您認識 Google Vids，這是一款線上影片製作與編輯應用程式，僅提供部分 Google Workspace 使用者使用。完成本課程的教學與示範後，您將瞭解如何在工作場合製作出動人的影片。此外，本課程也將說明如何在影片中融入媒體、音訊與影像片段、自訂樣式，以及輕鬆分享作品。
部分 Vids 功能採用生成式 AI 技術，可協助您更有效率地完成工作。提醒您，Gemini 等生成式 AI 工具提供的資訊可能不正確或不適當。請勿將 Gemini 功能提供的資訊視為醫療、法律、財務或其他專業建議。也請留意，Gemini 功能提供的建議並不代表 Google 觀點，Google 對此概不負責。
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本課程會說明 Gemini in BigQuery，這是一套由 AI 輔助的功能，可協助「從資料到 AI」的工作流程。這些功能包含資料探索和準備、程式碼生成和疑難排解，以及工作流程探索和視覺化。本課程將透過概念解說、應用實例和實作實驗室，協助資料從業人員提升工作效率，並加速開發 pipeline。
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This workload aims to upskill Google Cloud partners to perform specific tasks associated with migrating from an Enterprise Data Warehouse (EDW) to BigQuery using the DMT tool and sample data. Learners will complete a lab that uses the DMT tool to transfer schema and data from Teradata to BigQuery.
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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"
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An LLM-based application can process language in a way that resembles thought. But if you want to extend its capabilities to take actions by running other functions you have coded, you will need to use function calling. This can also be referred to as tool use. Additionally, you can give a model the ability to search Google or search a data store of documents to ground its responses. In other words, to base its answers on that information. In this course, you’ll explore these concepts.
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Learn how to leverage Gemini multimodal capabilities to process and generate text, images, and audio and to integrate Gemini through APIs to perform tasks such as content creation and summarization.
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Learn a variety of strategies and techniques to engineer effective prompts for generative models
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「生成式 AI：掌握幕後技術與環境」是 Generative AI Leader 學習路徑的第三門課程。生成式 AI 正在改變我們的工作方式,以及我們如何與周遭的世界互動。身為領導者,您要如何駕馭 AI 強大的功能,創造實際業務成果?在本課程中,您將認識建構生成式 AI 解決方案時的各個層面、Google Cloud 產品,以及選擇解決方案時應考量的因素。
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「生成式 AI 代理：實現組織轉型」是 Gen AI Leader 學習路徑的第五堂也是最後一堂課程。本課程將探討組織如何運用自訂生成式 AI 代理，解決特定的業務難題。您將動手練習建構基本的生成式 AI 代理，同時探索這類代理的各種元件，例如模型、推論迴圈和工具。
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「生成式 AI 應用程式：徹底改變工作方式」是 Generative AI Leader 學習路徑的第四門課程。本課程將介紹 Google 的生成式 AI 應用程式,例如 Gemini for Workspace 和NotebookLM,也會引導您瞭解各種概念,像是建立基準、檢索增強生成、建構有效的提示詞,以及打造自動化工作流程等。
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「生成式 AI：不只是聊天機器人」是 Generative AI Leader 學習路徑的第一門課程,沒有任何修課條件。本課程將帶您超越基本知識,進一步瞭解聊天機器人,探索如何在組織中充分發揮生成式 AI 的潛力。您將瞭解基礎模型和提示工程等概念,掌握善用生成式AI 的關鍵。本課程也會帶您瞭解擬定生成式 AI 策略時的多種重要考量,協助您為組織擬定出成功的策略。
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「生成式 AI: 瞭解基礎概念」是 Generative AI Leader 學習路徑的第二門課程。在本課程中,您將瞭解 AI、機器學習和生成式 AI 的差異,以及各種資料類型如何協助生成式 AI 解決業務難題,進而掌握生成式 AI 的基礎概念。您還能深入瞭解 Google Cloud 應對基礎
模型限制的策略,以及開發、部署安全且負責任的 AI 技術時面臨的主要挑戰。
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完成「在 Google Cloud 使用 Terraform 建構基礎架構」技能徽章中階課程， 即可證明自己具備下列知識與技能：使用 Terraform 的基礎架構即程式碼 (IaC) 原則、運用 Terraform 設定佈建及管理 Google Cloud 資源、有效管理狀態 (本機和遠端)，以及將 Terraform 程式碼模組化，以利重複使用和管理。
Course two of the Architecting Hybrid Cloud with Anthos series prepares students to operate and observe Anthos environments. Through presentations and hands-on labs, participants explore adjusting existing clusters, setting up advanced traffic routing policies, securing communication across workloads, and observing clusters in Anthos. This course is a continuation of course one, Multi-Cluster, Multi-Cloud with Anthos, and assumes direct experience with the topics covered in that course.
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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure.
Learners will get hands-on practice building and managing Google Cloud resources using Terraform.
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This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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In this course you will learn the fundamentals of no-code app development and recognize use cases for no-code apps. The course provides an overview of the AppSheet no-code app development platform and its capabilities. You learn how to create an app with data from spreadsheets, create the app’s user experience using AppSheet views and publish the app to end users.
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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
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Gemini for Google Workspace 是一項外掛程式，可讓使用者存取生成式 AI 功能。本課程使用影片、實作活動和練習範例，深入介紹 Google 雲端硬盤中的 Gemini 的功能。 課程結束後，您將具備 Google 雲端硬盤中的 Gemini 的知識及技能，可自信地運用這項工具提升工作流程的效率。
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Gemini 版 Google Workspace 是一項外掛程式，可讓使用者存取生成式 AI 功能。本課程會使用影片、實作活動和練習範例，深入介紹 Gemini 版 Google Meet 的功能。您會學到如何透過 Gemini 生成背景圖片、提升視訊品質及翻譯字幕。本課程結束後，您將具備 Gemini 版 Google Meet 的知識及技能，安心運用這項工具提高視訊會議的效率。
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Gemini 版 Google Workspace 是一項外掛程式，可讓客戶在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Google 簡報善用這些功能，提高生產力和效率。
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安裝 Gemini 版 Google Workspace 外掛程式後，客戶就能在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Google 試算表善用這些功能，提高生產力和效率。
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使用者將能透過 Gemini 版 Google Workspace 外掛程式運用生成式 AI 功能。本課程會使用影片、實作活動和練習範例，深入介紹 Gemini 版 Google 文件的功能。您將學到如何透過 Gemini 使用提示生成撰寫內容、編輯寫好的文字，以提升整體工作效率。本課程結束後，您將具備 Gemini 版 Google 文件的知識及技能，可自信地運用這項工具提升寫作品質。
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Gemini 版 Google Workspace 是一項外掛程式，可讓客戶在 Google Workspace 使用生成式 AI 功能。這堂迷你課程會介紹 Gemini 的主要功能，並說明如何在 Gmail 善用這些功能，提高生產力和效率。
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客戶能透過 Gemini 版 Google Workspace 外掛程式在 Google Workspace 使用生成式 AI 功能。本學習路徑會介紹 Gemini 的主要功能，並說明如何在 Google Workspace 善用這些功能，提高生產力和效率。
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This course discusses the key elements of Google's Data Warehouse solution portfolio and strategy.
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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI.
A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.
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Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task.
Scaling with Google Cloud Operations explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Many traditional enterprises use legacy systems and applications that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems or investing in new products and services. "Modernize Infrastructure and Applications with Google Cloud" explores these challenges and offers solutions to overcome them by using cloud technology.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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Cloud technology can bring great value to an organization, and combining the power of cloud technology with data has the potential to unlock even more value and create new customer experiences.
“Exploring Data Transformation with Google Cloud” explores the value data can bring to an organization and ways Google Cloud can make data useful and accessible.
Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
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There's much excitement about cloud technology and digital transformation, but often many unanswered questions.
For example: What is cloud technology? What does digital transformation mean? How can cloud technology help your organization? Where do you even begin?
If you've asked yourself any of these questions, you're in the right place. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey. If you want to learn about cloud technology so you can excel in your role and help build the future of your business, then this introductory course on digital transformation is for you. This course is part of the Cloud Digital Leader learning path.
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本課程會介紹 Vertex AI Studio。您可以運用這項工具和生成式 AI 模型互動、根據商業構想設計原型，並投入到正式環境。透過身歷其境的應用實例、有趣的課程及實作實驗室，您將能探索從提示到正式環境的生命週期，同時學習如何將 Vertex AI Studio 運用在多模態版 Gemini 應用程式、提示設計、提示工程和模型調整。這個課程的目標是讓您能運用 Vertex AI Studio，在專案中發揮生成式 AI 的潛能。
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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.
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This skill badge course aims to unlock the power of data visualization and business intelligence reporting with Looker, and gain hands-on experience through labs.
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This workload aims to upskill Google Cloud partners to perform specific tasks for modernization using LookML on BigQuery. A proof-of-concept will take learners through the process of creating LookML visualizations on BigQuery. During this course, learners will be guided specifically on how to write Looker modeling language, also known as LookML and create semantic data models, and learn how LookML constructs SQL queries against BigQuery. At a high level, this course will focus on basic LookML to create and access BigQuery objects, and optimize BigQuery objects with LookML.
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Demonstrate the ability to create and deploy deterministic virtual agents using Dialgflow CX and augment responses by grounding results on your own data integrating with Vertex AI Agent Builder data stores and leveraging Gemini for summarizations.
You will use the following technologies and Google Cloud services:
Vertex AI Agent Builder
Dialogflow CX
Gemini
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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In this course you will learn the key architectural considerations that need to be taken into account when designing for the implementation of Conversational AI solutions.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
只要修完「在 Google Cloud 設定應用程式開發環境」課程，就能獲得技能徽章。 在本課程中，您將學會如何使用以下技術的基本功能，建構和連結以儲存空間為中心的雲端基礎架構：Cloud Storage、Identity and Access Management、Cloud Functions 和 Pub/Sub。
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Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.
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In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.
這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務。這堂課結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，包括安全地建立互連網路、負載平衡、自動調度資源、基礎架構自動化，以及代管服務。
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This course version is for non-English only. If you wish to take this course in English, please enroll here: Elastic Google Cloud Infrastructure: Scaling and Automation. If you wish to take it in another language, change your language in settings to see availability.
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This course has been updated, please enroll in the new
Elastic Google Cloud Infrastructure: Scaling and Automation.
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這堂隨選密集課程會向參加人員說明 Google Cloud 提供的全方位彈性基礎架構和平台服務，尤其側重於 Compute Engine。這堂課程結合了視訊講座、示範和實作研究室，可讓參加人員探索及部署解決方案元素，例如網路、虛擬機器和應用程式服務等基礎架構元件。您會瞭解如何透過控制台和 Cloud Shell 使用 Google Cloud。另外，您也能瞭解雲端架構師的職責、基礎架構設計方法，以及具備虛擬私有雲 (VPC)、專案、網路、子網路、IP 位址、路徑和防火牆規則的虛擬網路設定。
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This content is deprecated. Please see the latest version of the course, here.
Analyze patterns in conversational data with Customer Experience Insights
Earned Dec 31, 2025 EST
Leverage data with Customer Experience Insights
Earned Dec 30, 2025 EST
運用 Google Vids 製作精彩影片
Earned Dec 30, 2025 EST
透過 Gemini in BigQuery 提升工作效率
Earned Dec 22, 2025 EST
Data Migration Tool
Earned Dec 19, 2025 EST
Extend Gemini with controlled generation and Tool use
Earned Dec 17, 2025 EST
Empower Gen AI Apps with Tool Use
Earned Dec 17, 2025 EST
Explore Google's Gen AI Models
Earned Dec 17, 2025 EST
Engineer Effective Prompts for Generative Models
Earned Dec 16, 2025 EST
生成式 AI：掌握幕後技術與環境
Earned Aug 6, 2025 EDT
生成式 AI 代理：實現組織轉型
Earned Aug 6, 2025 EDT
生成式 AI 應用程式：徹底改變工作方式
Earned Aug 4, 2025 EDT
生成式 AI：不只是聊天機器人
Earned Aug 4, 2025 EDT
生成式 AI：瞭解基礎概念
Earned Jun 26, 2025 EDT
在 Google Cloud 使用 Terraform 建構基礎架構
Earned Apr 27, 2025 EDT
透過 Google Cloud Observability 監控及記錄系統狀態
Earned Apr 26, 2025 EDT
DEPRECATED Cloud Operations and Service Mesh with Anthos
Earned Apr 26, 2025 EDT
Getting Started with Terraform for Google Cloud
Earned Apr 26, 2025 EDT
Google Security Operations - Fundamentals
Earned Jan 10, 2025 EST
Building No-Code Apps with AppSheet: Foundations
Earned Dec 17, 2024 EST
Contact Center AI: Conversational Design Fundamentals
Earned Dec 11, 2024 EST
Gemini in Google Drive
Earned Dec 9, 2024 EST
Gemini in Google Meet
Earned Dec 9, 2024 EST
Gemini in Google Slides
Earned Dec 9, 2024 EST
Gemini in Google Sheets
Earned Dec 9, 2024 EST
Gemini in Google Docs
Earned Dec 9, 2024 EST
Gemini in Gmail
Earned Dec 9, 2024 EST
Gemini for Google Workspace 簡介
Earned Dec 9, 2024 EST
Data Warehousing for Partners: Enable Google Cloud Customers
Earned Dec 5, 2024 EST
Generative AI Fundamentals
Earned Dec 3, 2024 EST
Scaling with Google Cloud Operations
Earned Dec 2, 2024 EST
Trust and Security with Google Cloud
Earned Dec 2, 2024 EST
Modernize Infrastructure and Applications with Google Cloud
Earned Dec 2, 2024 EST
Innovating with Google Cloud Artificial Intelligence
Earned Dec 2, 2024 EST
Exploring Data Transformation with Google Cloud
Earned Dec 2, 2024 EST
Digital Transformation with Google Cloud
Earned Dec 2, 2024 EST
Vertex AI Studio 簡介
Earned Nov 28, 2024 EST
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned Nov 28, 2024 EST
負責任的 AI 技術簡介
Earned Nov 27, 2024 EST
Generative AI for Business Leaders
Earned Nov 27, 2024 EST
Visualize Your Data in Looker
Earned Nov 26, 2024 EST
BI Reporting: Looker Visualization on BigQuery
Earned Nov 22, 2024 EST
Build deterministic Virtual Agent enhanced with data stores
Earned Nov 20, 2024 EST
Extend CX Agents with Vertex AI Search data stores
Earned Nov 19, 2024 EST
Conversational Agents Quality Assurance and Deployment Lifecycle
Earned Nov 19, 2024 EST
Performance Measurement
Earned Nov 18, 2024 EST
Webhook fundamentals
Earned Nov 18, 2024 EST
Stateful Flows
Earned Nov 18, 2024 EST
DFCX Virtual Agent Delivery Framework
Earned Nov 18, 2024 EST
Customer Experience with Google AI Architecture
Earned Nov 15, 2024 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned Nov 14, 2024 EST
Conversation Design Fundamentals
Earned Nov 13, 2024 EST
在 Google Cloud 實作 DevOps 工作流程
Earned Jul 23, 2021 EDT
在 Google Cloud 設定應用程式開發環境
Earned Jul 22, 2021 EDT
DEPRECATED Site Reliability Engineering: Measuring and Managing Reliability
Earned Jul 5, 2021 EDT
Developing a Google SRE Culture
Earned Jul 1, 2021 EDT
建立 Google Cloud 網路
Earned Jun 14, 2021 EDT
Google Cloud 中的 Kubernetes
Earned Jun 14, 2021 EDT
在 Compute Engine 導入 Cloud Load Balancing
Earned Jun 13, 2021 EDT
彈性的 Google Cloud 基礎架構：資源調度與自動化
Earned Jun 10, 2021 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation - Locales
Earned Jun 9, 2021 EDT
Elastic Cloud Infrastructure: Scaling and Automation
Earned Jun 8, 2021 EDT
重要的 Google Cloud 基礎架構：基本概念
Earned Jun 7, 2021 EDT
Google Cloud Platform Fundamentals: Core Infrastructure
Earned Jun 4, 2021 EDT