Ayush Askar
Member since 2024
Diamond League
28310 points
Configure and Maintain CCaaS as an Admin
Earned Jun 22, 2024 EDT
Manage Functions and Reporting with CCaaS
Earned Jun 22, 2024 EDT
Handle Consumer Interactions with CCaaS
Earned Jun 22, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned Jun 18, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned Jun 16, 2024 EDT
Google Security Operations - Deep Dive
Earned Jun 15, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned Jun 11, 2024 EDT
DEPRECATED Planning for a Google Workspace Deployment
Earned Jun 11, 2024 EDT
Google Workspace 資料治理
Earned Jun 11, 2024 EDT
Google Workspace 安全性
Earned Jun 11, 2024 EDT
Google Workspace 核心服務
Earned Jun 10, 2024 EDT
Google Workspace 的使用者和資源管理功能
Earned Jun 10, 2024 EDT
Preparing for Your Google Workspace Administrator Journey
Earned Jun 10, 2024 EDT
[Deprecated]Google Security Operations - Fundamentals
Earned May 25, 2024 EDT
[DEPRECATED] 使用 Gemini：數據資料學家和分析師
Earned May 24, 2024 EDT
[DEPRECATED] 使用 Gemini：端對端 SDLC
Earned May 21, 2024 EDT
[DEPRECATED] 使用 Gemini：DevOps 工程師
Earned May 21, 2024 EDT
[DEPRECATED] 使用 Gemini：網路工程師
Earned May 21, 2024 EDT
[DEPRECATED] 使用 Gemini：雲端架構師
Earned May 21, 2024 EDT
[DEPRECATED] 使用 Gemini：資安工程師
Earned May 21, 2024 EDT
負責任的 AI 技術：透過 Google Cloud 採用 AI 開發原則
Earned May 19, 2024 EDT
負責任的 AI 技術簡介
Earned May 19, 2024 EDT
大型語言模型簡介
Earned May 19, 2024 EDT
生成式 AI 簡介
Earned May 19, 2024 EDT
Level 3: GenAIus Registries
Earned May 19, 2024 EDT
使用 Gemini 和 Streamlit 開發生成式 AI 應用程式
Earned May 18, 2024 EDT
在 Agent Platform 設計提示
Earned May 18, 2024 EDT
Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."
Explore other content in the Gemini Agent Ready (GEAR) program.
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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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Take these next steps to learn more about the Google Security Operations Platform. Build on fundamental knowledge to go deeper on customization and tuning.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series.
In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area.
You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training.
This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
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本課程可助您培養在 Google Workspace 環境管理資料的技能。首先，您會瞭解如何在 Gmail 和雲端硬碟，運用資料遺失防護規則防止資料外洩。接著，您將學習使用 Google 保管箱保留、保存及檢索資料。再來，我們會說明如何設定資料地區和匯出方式，以遵守法規要求。最後，您會學習運用標籤區分資料，更安全有條理地管理資料。
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本課程說明如何保護 Google Workspace 環境。學員將導入高強度密碼政策和兩步驟驗證，控管使用者存取權，然後使用安全調查工具，主動找出並應對安全風險。接著，學員將管理第三方應用程式存取權和行動裝置，確保安全無虞。最後，學員將強制執行電子郵件安全性和法規遵循措施，保護機構資料。
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本課程旨在讓學員全面瞭解 Google Workspace 核心服務。學員將瞭解如何啟用、停用及設定這些服務，包括 Gmail、日曆、雲端硬碟、Meet、Chat 和文件。接著，他們將學習如何部署及管理 Gemini，為使用者提供強大助力。最後，學員將瞭解 AppSheet 和 Apps Script 的應用實例，學習如何自動處理工作，並擴充 Google Workspace 應用程式的功能。
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本課程介紹 Google Workspace 的使用者和資源管理功能，學員將瞭解如何根據組織需求來設定組織單位、管理各類型的 Google 群組、培養有關管理 Google Workspace 網域設定的專業知識，最後學會如何最佳化及整理 Google Workspace 環境內的資源。
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This course helps learners prepare to study for the Professional Google Workspace Administrator Certification exam. Learners will be exposed to and engage with exam topics through a series of readings, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.
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This course covers the baseline skills needed for the Google Security Operations Platform. The modules will cover specific actions and features that security engineers should become familiar with to start using the toolset.
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助分析客戶資料及預測產品銷售情形。您也會學習如何在 BigQuery 中使用客戶資料識別、分類及開發新客戶。透過使用實作研究室，您可以體驗 Gemini 如何改良資料分析和機器學習工作流程。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助您透過 Google Cloud 使用 Google 產品和服務，開發、測試、部署及管理應用程式。有了 Gemini 的協助，您會學到如何開發和建構網頁應用程式、修正應用程式中的錯誤、開發測試及查詢資料。在實作研究室中，您也會體驗到 Gemini 如何改良軟體開發生命週期 (SDLC)。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助工程師透過 Google Cloud 管理基礎架構。您將學到如何透過提示讓 Gemini 尋找和瞭解應用程式記錄檔、建立 GKE 叢集，以及研究如何打造建構環境。在實作研究室中，您也會瞭解 Gemini 如何改良開發運作的工作流程。
Duet AI 已更名為 Gemini，是我們新一代的模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助網路工程師建立、更新及維護虛擬私有雲網路。您將瞭解如何透過提示讓 Gemini 為網路工作提供指引，獲得比搜尋結果更具體的資訊。在實作研究室中，您也會體驗到 Gemini 如何簡化 Google Cloud 虛擬私有雲網路的作業。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助管理員在 Google Cloud 佈建基礎架構。您將瞭解如何透過提示讓 Gemini 解釋基礎架構、部署 GKE 叢集，以及更新既有的基礎架構。在實作研究室中，您也會體驗到 Gemini 如何改良 GKE 的部署工作流程。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
Learn more
本課程介紹的 Gemini 是採用生成式 AI 技術的協作工具，可協助您透過 Google Cloud 保護雲端環境和資源。您將學到如何將工作負載範例部署到 Google Cloud 中的環境，以及運用 Gemini 找出並修復安全性設定錯誤。在實作研究室中，您也會體驗到 Gemini 如何改良雲端安全防護機制。
Duet AI 已更名為 Gemini，這是我們的新一代模型。
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隨著企業持續擴大使用人工智慧和機器學習，以負責任的方式發展相關技術也日益重要。對許多企業來說，談論負責任的 AI 技術可能不難，如何付諸實行才是真正的挑戰。如要瞭解如何在機構中導入負責任的 AI 技術，本課程絕對能助您一臂之力。
您可以從中瞭解 Google Cloud 目前採取的策略、最佳做法和經驗談，協助貴機構奠定良好基礎，實踐負責任的 AI 技術。
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這個入門微學習課程主要介紹「負責任的 AI 技術」和其重要性，以及 Google 如何在自家產品中導入這項技術。本課程也會說明 Google 的 7 個 AI 開發原則。
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這是一堂入門級的微學習課程，旨在探討大型語言模型 (LLM) 的定義和用途，並說明如何調整提示來提高 LLM 成效。此外，也會介紹多項 Google 工具，協助您自行開發生成式 AI 應用程式。
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這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
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Today, developers need all the tools to shine. Artifact Registry is your one-stop shop for storing and managing your code. Learn how to start building your dream code and earn a Google Cloud Credential along the way!- No prior experience needed!
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完成 使用 Gemini 和 Streamlit 開發生成式 AI 應用程式 技能徽章中階課程，即可證明您具備下列技能： 生成文字、透過 Python SDK 和 Gemini API 呼叫函式，以及運用 Cloud Run 部署 Streamlit 應用程式。 您將瞭解如何以不同方式透過提示請 Gemini 生成文字、使用 Cloud Shell 測試及疊代 Streamlit 應用程式，隨後封裝成 Docker 容器並在 Cloud Run 中部署。
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完成 在 Agent Platform 設計提示 技能徽章入門課程，即可證明您具備下列技能： 在 Agent Platform 設計提示、分析圖片，以及運用多模態模型生成內容。瞭解如何建立有效的提示、引導生成式 AI 輸出內容， 以及將 Gemini 模型用於實際的行銷情境。
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