Google Cloud コンピューティングの基礎コースは、クラウド コンピューティングのバックグラウンドや経験がほとんどまたはまったくない方を対象としています。クラウドの基礎、ビッグデータ、ML の中核となるコンセプトと、Google Cloud を活用できる場面や方法の概要を示します。
この一連のコースを修了すると、これらのコンセプトについて明確に理解し、実践的なスキルを実証できます。
このコースは、次の順で完了する必要があります。
1. Google Cloud コンピューティングの基礎: クラウド コンピューティングの基本
2. Google Cloud コンピューティングの基礎: Google Cloud のインフラストラクチャ
3. Google Cloud コンピューティングの基礎: Google Cloud でのネットワーキングとセキュリティ
4. Google Cloud コンピューティングの基礎: Google Cloud のデータ、ML、AI
この最初のコースでは、クラウド コンピューティングの概要、Google Cloud の使用方法、さまざまなコンピューティング オプションについて説明します。
詳細
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.
詳細
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise.
This is an intermediate course, intended for learners with the following type of role:
Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
詳細
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
詳細
この入門レベルのマイクロラーニング コースでは、生成 AI の概要、利用方法、従来の ML の手法との違いについて説明します。独自の生成 AI アプリを作成する際に利用できる Google ツールも紹介します。
詳細
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
詳細
Google Cloud コンピューティングの基礎: クラウド コンピューティングの基本
Earned 1月 4, 2024 EST
Customer Experiences with Contact Center AI
Earned 12月 5, 2023 EST
Virtual Agent Development in Dialogflow CX for Software Devs
Earned 12月 1, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 11月 30, 2023 EST
生成 AI の概要
Earned 11月 27, 2023 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned 11月 24, 2023 EST