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Shams Zaman

Member since 2023

Silver League

2470 points
建立採用有狀態流程的對話式代理 Earned Aug 22, 2025 EDT
Conversational AI on Vertex AI and Dialogflow CX Earned Dec 28, 2024 EST

探索 Conversational Agents 中的流程、瞭解如何運用語言模型打造回應穩定的對話與語音體驗,並探討互動原因、意圖和實體等基本概念,以及如何運用這些概念建立對話式代理。

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In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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