Gemini Notebook을 사용하여 Associate Cloud Engineer 자격증 시험을 위한 맞춤형 학습 가이드를 만드는 방법을 알아보세요.
Gemini Notebook 기능을 검토하고, Gemini Notebook에서 노트북을 만들고, 학습 가이드를 사용하여 자격증 시험을 연습하는 방법을 알아봅니다.
자세히 알아보기
This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
자세히 알아보기
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.
자세히 알아보기
이 과정은 입문용 마이크로 학습 과정으로, 대규모 언어 모델(LLM)이란 무엇이고, LLM을 활용할 수 있는 사용 사례로는 어떤 것이 있으며, 프롬프트 조정을 사용해 LLM 성능을 개선하는 방법은 무엇인지 알아봅니다. 또한 자체 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
자세히 알아보기
생성형 AI란 무엇이고 어떻게 사용하며 전통적인 머신러닝 방법과는 어떻게 다른지 설명하는 입문용 마이크로 학습 과정입니다. 직접 생성형 AI 앱을 개발하는 데 도움이 되는 Google 도구에 대해서도 다룹니다.
자세히 알아보기
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
자세히 알아보기
Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.
자세히 알아보기
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series.
In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
자세히 알아보기
자격증 학습 가이드 만들기: PCD 시험 대비
Earned 11월 1, 2026 EST
Intro to Conversational AI and Conversational AI Engagement Framework
Earned 6월 12, 2025 EDT
Conversational AI on Vertex AI and Dialogflow CX
Earned 2월 24, 2024 EST
대규모 언어 모델 소개
Earned 12월 6, 2023 EST
생성형 AI 소개
Earned 12월 6, 2023 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned 4월 14, 2023 EDT
Virtual Agent Development in Dialogflow CX for Citizen Devs
Earned 4월 9, 2023 EDT
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals
Earned 4월 7, 2023 EDT