成为会员时间：2022
Google Cloud 運算的基本概念：Cloud 運算基礎知識
Earned Nov 28, 2023 EST
生成式 AI 簡介
Earned Jul 28, 2023 EDT
Virtual Agent Development in Dialogflow CX for Software Devs
Earned Nov 23, 2022 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX
Earned Oct 11, 2022 EDT
Customer Experiences with Contact Center AI
Earned Aug 12, 2022 EDT
Google Cloud 運算基本概念課程，適合幾乎沒有雲端運算背景或經驗的學員。這些課程會說明雲端運算基本知識、大數據和機器學習的核心概念，以及 Google Cloud 的角色和定位。完成這一系列課程後，學員將能夠闡述這些概念並展示實用技能。學員應依以下順序完成課程： 1. Google Cloud 運算的基本概念：Cloud 運算基礎知識 2. Google Cloud 運算的基本概念：Google Cloud 基礎架構 3. Google Cloud 運算的基本概念：Google Cloud 的網路與安全性 4. Google Cloud 運算的基本概念：Google Cloud 中的資料、機器學習和 AI 第一門課會概略說明雲端運算、Google Cloud 的使用方式，以及不同的運算選項。
這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.
Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.
Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.