Member since 2016
Handle Consumer Interactions with CCaaS
Earned Jul 12, 2024 EDT
生成式 AI 簡介
Earned Aug 2, 2023 EDT
Security on AWS
Earned Nov 14, 2019 EST
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
這個入門微學習課程主要說明生成式 AI 的定義和使用方式，以及此 AI 與傳統機器學習方法的差異。本課程也會介紹各項 Google 工具，協助您開發自己的生成式 AI 應用程式。
This quest is designed to teach you how to apply AWS Identity and Access Management, in concert with several other AWS Services, to address real-world application and service security management scenarios.