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S.Abbas Hosseini

Member since 2026

Silver League

878 points
Conversational AI and its Engagement Framework Earned сент. 27, 2026 EDT
AI Boost Bootcamp: How to Use Gemini at Work 101 Earned сент. 27, 2026 EDT
Introduction to Large Language Models Earned сент. 27, 2026 EDT
Introduction to Generative AI Earned сент. 27, 2026 EDT
Google Workspace with Gemini: Foundations of Your AI Workflow Earned сент. 27, 2026 EDT

Transform your understanding of customer service with this course on Gemini Enterprise for Customer Experience (GECX) and its powerful generative AI capabilities. You'll start by tracing the journey of contact centers, understanding how they've evolved and where gen AI is propelling them next. Then, you'll gain a deep understanding of the core building blocks within the GECX solution, seeing how each component contributes to delivering exceptional customer experiences. The course concludes by exploring the robust business case for GECX, along with practical use cases and the various user personas that benefit from this innovative solution. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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Go from AI basics to proficiency in under 50 minutes with AI Boost Bootcamp. Based on Google’s own proven internal training, this course empowers you to master Gemini at work (across Google Workspace and Gemini Enterprise). Learn how to write effective prompts and use Gemini for project management, creating compelling presentations, aligning your stakeholders in a productive meeting, and communicate with speed and precision. You’ll also get an intro to AI agents with Gemini Enterprise. Start amplifying your unique skills and earn your completion badge today.

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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps. Explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. Here, you will learn about the key features of Gemini and how they can be used to improve productivity and efficiency. Continue building your skills in the full Google Workspace with Gemini learning path, and explore other content in the Gemini Enterprise Agent Ready (GEAR) program.

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