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12

Building Complex End to End Self-Service Experiences in Dialogflow CX

12

Building Complex End to End Self-Service Experiences in Dialogflow CX

1 heure 45 minutes Avancé

This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.

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info
Informations sur le cours
Objectifs
  • How to understand voice agents and how they differ from chat agents.
  • Develop the details of advanced settings, tools, and toggles.
  • Learn about prebuilt components and their benefits.
  • Understand high level multi language events and the testing of multilingual agents.
  • Understand how to design your end-to-end flows according to best practices.
Prérequis

Foundations for building Virtual Agents with CCAI learning path and CCAI Frontend Integrations, Advanced Conversation Design, and Generative Playbooks

Cible
Advanced
Langues disponibles
English

La puissance des ateliers challenge

Vous pouvez désormais obtenir un badge de compétence sans avoir à suivre l'intégralité du cours. Si vous êtes sûr de vos compétences, passez directement à l'atelier challenge.

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