Conversational Insights
1 hour 45 minutes
Intermediate
Updated about 1 month ago
這堂課程會說明如何運用 Conversational Insights,從客服中心資料找出潛藏的資訊,進而提高作業效率,並依據資料制定業務決策。
這堂課程會說明如何運用 Conversational Insights,從客服中心資料找出潛藏的資訊,進而提高作業效率,並依據資料制定業務決策。
Now you can fast track your way to a skill badge without having to take the entire course. If you're confident with your skills, jump straight to the challenge lab.
Your progress will carry over, but the completion percentage might change.