Rijo Thomas
成为会员时间:2023
钻石联赛
34405 积分
成为会员时间:2023
Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
本课程致力于为您提供所需的知识和工具,让您能够了解 MLOps 团队在部署和管理生成式 AI 模型以及探索 Vertex AI 如何帮助 AI 团队简化 MLOps 流程时面临的独特挑战,并帮助您在生成式 AI 项目中取得成功。
Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS." Explore other content in the Gemini Agent Ready (GEAR) program.
Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.
Introduction to Cloud Identity serves as the starting place for any new Cloud Identity, Identity/Access Management/Mobile Device Management admins as they begin their journey of managing and establishing security and access management best practices for their organization. This 15-30 hour accelerated, one-week course will leave you feeling confident to utilize the basic functions of the Admin Console to manage users, control access to services, configure common security settings, and much more. Through a series of introductory lessons, step-by-step hands-on exercises, Google knowledge resources, and knowledge checks, learners can expect to leave this training with all of the skills they need to get started as new Cloud Identity Administrators.
本课程介绍如何使用 Gmail 中的 Gemini 来优化邮件管理。了解如何总结冗长的会话串、使用自然语言检索信息、起草专业回复,以及直接在收件箱中整理沟通策略。
Gemini for Google Workspace 可在 Google Workspace 中为客户提供生成式 AI 功能。在本学习路线中,您将了解 Gemini 的主要功能,以及如何在 Google Workspace 中使用它们来提高工作效率。
Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.
This course teaches you how to administer Google AppSheet, a no-code app development platform. In this course, you learn how to plan an AppSheet rollout strategy in your enterprise. You also learn how to manage AppSheet teams by using the standard or organizational model, and how to implement governance policies. We discuss how data sources and sample apps can be shared within the enterprise, and the options available for external integration and monitoring with AppSheet.
This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
本课程将介绍如何利用 Google 幻灯片中的 Gemini 将构思转化为极具视觉冲击力的演示文稿。学习如何通过单个提示词或现有源文档生成结构化幻灯片组,利用自动设计增强功能优化布局,创建自定义矢量图和照片,并动态撰写幻灯片正文及精准的演讲者备注。
本课程介绍如何使用 Google 文档中的 Gemini 来简化写作和内容创作。了解如何从头开始起草文档,使用互动式工具优化写作语气和清晰度,总结复杂文件,以及将长篇文本无缝转换为适用于其他 Google Workspace 应用的结构化资产。
本课程介绍如何使用 Google Meet 中的 Gemini 来提升视频协作体验。了解如何自动生成会议记录、利用实时文本和语音翻译功能、在不打扰他人的情况下快速了解错过的讨论,以及即时优化音视频质量。
本课程介绍如何使用 Google 表格中的 Gemini 自动整理数据和处理复杂数字。了解如何根据原始文本构建表格、使用自然语言自动填充数据、按需生成原生电子表格公式,以及快速提取高级分析洞见或可视化图表,而无需具备高级电子表格专业知识。
This course discusses how environments are managed in Apigee hybrid, and how runtime plane components are secured. You will also learn how to deploy and debug API proxies in Apigee hybrid, and about capacity planning and scaling.
Ready to build an AI-ready future for your SAP applications? Modernization isn't just about moving to the cloud anymore—it’s about centralizing your enterprise data so AI agents have the context to make accurate and real-time decisions. In this course, you'll walk away with a clear mental model of the different options to deploy your SAP landscape, centralize your enterprise data, and build impactful agentic solutions.
Planning for a Google Workspace Deployment is the final course in the Google Workspace Administration series. In this course, you will be introduced to Google's deployment methodology and best practices. You will follow Katelyn and Marcus as they plan for a Google Workspace deployment at Cymbal. They'll focus on the core technical project areas of provisioning, mail flow, data migration, and coexistence, and will consider the best deployment strategy for each area. You will also be introduced to the importance of Change Management in a Google Workspace deployment, ensuring that users make a smooth transition to Google Workspace and gain the benefits of work transformation through communications, support, and training. This course covers theoretical topics, and does not have any hands on exercises. If you haven’t already done so, please cancel your Google Workspace trial now to avoid any unwanted charges.
Moving to the cloud creates numerous opportunities to start working in a new way and it empowers the workforce to better collaborate and innovate. But it’s also a big change. Sometimes the success of the change hinges not on the change itself, but on how it’s managed. This course will help people managers to understand some of the key challenges associated with cloud adoption, and provide them with a verified in-the-field framework that will assist them in supporting their teams on the change journey. By addressing the human factor of moving to the cloud, organizations increase their chances of realizing business objectives and investing in their future talent.
本课程旨在让学员全面了解 Google Workspace 核心服务。学员将探索如何启用、停用这些服务(包括 Gmail、Google 日历、云端硬盘、Meet、Chat 和文档)以及为这些服务配置设置。随后,他们将学习如何部署和管理 Gemini,以赋能用户。最后,学员将了解 AppSheet 和 Apps 脚本的应用场景,学习如何使用它们自动执行任务并扩展 Google Workspace 应用的功能。
本课程旨在帮助学员保护自身 Google Workspace 环境的安全。学员将实施安全系数高的密码政策和两步验证,以管理用户访问权限。然后,他们将利用安全调查工具主动识别和应对安全风险。接下来,他们将管理第三方应用访问权限和移动设备,以确保安全性。最后,学员将强制执行邮件安全和合规措施,以保护组织数据。
Welcome to Hybrid Cloud Infrastructure Foundations with Anthos! This is the first course of the Architecting Hybrid Cloud Infrastructure with Anthos path. Anthos enables you to build and manage modern applications, and gives you the freedom to choose where to run them. Anthos gives you one consistent experience in both your on-premises and cloud environments. During this course, you will be presented with modules that will take you through skills that you will use as an architect or administrator running Anthos environments. The modules in this course include videos, hands-on labs, and links to helpful documentation.
本课程向您介绍扩散模型。这类机器学习模型最近在图像生成领域展现出了巨大潜力。扩散模型的灵感来源于物理学,特别是热力学。过去几年内,扩散模型成为热门研究主题并在整个行业开始流行。Google Cloud 上许多先进的图像生成模型和工具都是以扩散模型为基础构建的。本课程向您介绍扩散模型背后的理论,以及如何在 Vertex AI 上训练和部署此类模型。
本课程向您介绍 Transformer 架构和 Bidirectional Encoder Representations from Transformers (BERT) 模型。您将了解 Transformer 架构的主要组成部分,例如自注意力机制,以及该架构如何用于构建 BERT 模型。您还将了解可以使用 BERT 的不同任务,例如文本分类、问答和自然语言推理。完成本课程估计需要大约 45 分钟。
本课程将向您介绍注意力机制,这是一种强大的技术,可令神经网络专注于输入序列的特定部分。您将了解注意力的工作原理,以及如何使用它来提高各种机器学习任务的性能,包括机器翻译、文本摘要和问题解答。
本课程教您如何使用深度学习来创建图片标注模型。您将了解图片标注模型的不同组成部分,例如编码器和解码器,以及如何训练和评估模型。学完本课程,您将能够自行创建图片标注模型并用来生成图片说明。
本课程简要介绍了编码器-解码器架构,这是一种功能强大且常见的机器学习架构,适用于机器翻译、文本摘要和问答等 sequence-to-sequence 任务。您将了解编码器-解码器架构的主要组成部分,以及如何训练和部署这些模型。在相应的实验演示中,您将在 TensorFlow 中从头编写简单的编码器-解码器架构实现代码,以用于诗歌生成。
随着企业对人工智能和机器学习的应用越来越广泛,以负责任的方式构建这些技术也变得更加重要。但对很多企业而言,真正践行 Responsible AI 并非易事。如果您有意了解如何在组织内践行 Responsible AI,本课程正适合您。 本课程将介绍 Google Cloud 目前如何践行 Responsible AI,以及从中总结的最佳实践和经验教训,便于您以此为框架构建自己的 Responsible AI 方法。
这是一节入门级微课程,旨在解释什么是负责任的 AI、它的重要性,以及 Google 如何在自己的产品中实现负责任的 AI。此外,本课程还介绍了 Google 的 7 个 AI 开发原则。
这是一节入门级微学习课程,探讨什么是大型语言模型 (LLM)、适合的应用场景以及如何使用提示调整来提升 LLM 性能,还介绍了可以帮助您开发自己的 Gen AI 应用的各种 Google 工具。
各种规模的组织都在利用云的强大功能和灵活性来改变运营方式。然而,有效管理和扩缩云资源可能是一项复杂的任务。本课程探讨了云中现代运营、可靠性和弹性方面的基本概念,以及 Google Cloud 如何帮助支持这些工作。 作为 Cloud Digital Leader 学习路线的一部分,本课程旨在帮助个人在自己的岗位上成长,并为企业谋求未来发展。
随着组织将数据和应用迁移到云端,他们必须妥善应对快速变化的安全挑战格局。本课程将探讨云安全基础知识、Google Cloud 基于安全性设计的基础设施的价值以及纵深防御策略,并重点介绍依托 AI 的运营和合规工具如何帮助组织满足严格的全球监管要求。 作为“Cloud Digital Leader 学习路线”的一部分,本课程旨在帮助个人提升职业素养,并为企业谋求未来发展。
许多传统企业都在使用无法满足现代客户期望的旧式系统和应用。业务领导者往往需要在维护老旧的 IT 系统和投资新产品与服务之间做出选择。本课程探讨了这些挑战,并提供了利用云技术克服这些挑战的解决方案。 作为 Cloud Digital Leader 学习路线的一部分,本课程旨在帮助个人在工作中成长,并为企业打造美好未来。
人工智能 (AI) 和机器学习 (ML) 代表着信息技术领域的重要演变,正在迅速改变各行各业。《利用 Google Cloud 人工智能进行创新》探讨了组织如何使用 AI 和机器学习来转变业务流程。 本课程是“Cloud Digital Leader 学习路线”的一部分,旨在帮助个人在自己的角色中不断成长,并为企业谋求未来发展。
这是一节入门级微课程,旨在解释什么是生成式 AI、它的用途以及与传统机器学习方法的区别。该课程还介绍了可以帮助您开发自己的生成式 AI 应用的各种 Google 工具。
云技术是一项强大的资产,与数据相结合后,它将成为创新和提升客户体验的催化剂。《使用 Google Cloud 探索数据转换》课程探讨了组织如何利用云技术让数据更易于访问、更具实用价值和商业价值。 作为“Cloud Digital Leader 学习路线”的一部分,本课程旨在帮助个人提升职业素养,并为企业谋求未来发展。
数字化转型是现代组织的必经之路,而扎实掌握云计算基础知识,是推动实质性创新的第一步。《利用 Google Cloud 实现数字化转型》课程将讲解核心技术与战略框架,助力组织实现运营现代化。本课程介绍关于云的基本概念、全球网络基础设施和责任共担模式,帮助领导者从容推进上云进程。 作为 Cloud Digital Leader 学习路线的一部分,本课程旨在帮助学员提升岗位能力,从而为企业打造美好未来。