成为会员时间：2022
Google Cloud 基础知识：核心基础设施
Earned May 18, 2026 EDT
适用于生成式 AI 的机器学习运维 (MLOps)
Earned Mar 26, 2025 EDT
Contact Center AI: Conversational Design Fundamentals
Earned Feb 26, 2023 EST
“Google Cloud 基础知识：核心基础设施”介绍在使用 Google Cloud 时会遇到的重要概念和术语。本课程通过视频和实操实验来介绍并比较 Google Cloud 的多种计算和存储服务，并提供重要的资源和政策管理工具。
本课程致力于为您提供所需的知识和工具，让您能够了解 MLOps 团队在部署和管理生成式 AI 模型以及探索 Vertex AI 如何帮助 AI 团队简化 MLOps 流程时面临的独特挑战，并帮助您在生成式 AI 项目中取得成功。
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.