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Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
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This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
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In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
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Szkolenie Podstawy przetwarzania danych w Google Cloud pozwoli osobom z niewielkim lub zerowym doświadczeniem z zakresu
przetwarzania danych w chmurze szczegółowo zapoznać się z najważniejszymi pojęciami z zakresu podstaw chmury, big data i systemów uczących się.
Zawiera także informacje o tym, gdzie i jak można wykorzystać Google Cloud.
Po zakończeniu szkolenia uczestnicy będą potrafili wyjaśnić pojęcia dotyczące przetwarzania danych w chmurze, big data i systemów uczących się oraz
zademonstrować wybrane umiejętności praktyczne.
TTo szkolenie należy do serii szkoleń o nazwie Google Cloud Computing Foundations (Podstawy usług w chmurze Google).
Szkolenia należy ukończyć w następującej kolejności:
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Locales
Google Cloud Computing Foundations: Infrastructure in Google Cloud - Locales
Google Cloud Computing Foundations: Networking and Security in Google Cloud - Locales
Google Cloud Computing Foundatio…
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Build a Certification Study Guide: PMLE
Earned lis 20, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned lis 12, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned lis 3, 2025 EST
Leverage data with Customer Experience Insights
Earned paź 31, 2025 EDT
[DEPRECATED]-Google Cloud Computing Foundations: Cloud Computing Fundamentals - Polski
Earned maj 15, 2025 EDT