We are currently experiencing intermittent issues with the Gemini Enterprise labs. Please bear with us while we work on the resolution.
Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
Scopri di più
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
Scopri di più
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences.
A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network.
When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
Scopri di più
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
Scopri di più
Il corso Google Cloud Computing Foundations fornirà a chi ha poca o nessuna esperienza
di cloud computing una panoramica dettagliata dei concetti relativi alle nozioni di base
del cloud, ai big data e al machine learning, oltre che a dove e come Google Cloud si inserisce.
Alla fine del corso, i partecipanti saranno in grado di descrivere questi concetti e dimostrare delle competenze pratiche.
Questo corso fa parte della serie di corsi Google Cloud Computing Foundations.
I corsi dovrebbero essere completati nel seguente ordine:
Google Cloud Computing Foundations: Cloud Computing Fundamentals - Locales
Google Cloud Computing Foundations: Infrastructure in Google Cloud - Locales
Google Cloud Computing Foundations: Networking and Security in Google Cloud - Locales
Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud - Locales
Questo primo corso fornisce una panoramica del cloud computing, dei modi per utilizzare Google Cloud e
diverse opzio…
Scopri di più
Build a Certification Study Guide: PMLE
Earned nov 20, 2025 EST
Introduction to Agent Assist and its GenAI Capabilities
Earned nov 12, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights
Earned nov 3, 2025 EST
Leverage data with Customer Experience Insights
Earned ott 31, 2025 EDT
[DEPRECATED]- Google Cloud Computing Foundations: Cloud Computing Fundamentals - Italiano
Earned mag 15, 2025 EDT