Learn how to use Gemini Notebook to create a personalized study guide for the Professional Machine Learning Engineer (PMLE) certification exam. You'll review Gemini Notebook features, create a notebook, and use the study guide to practice for a certification exam.
This course will focus on Agent Assist, an AI-powered tool designed to enhance customer service interactions. In this course, you will learn how Agent Assist can enhance the productivity of human agents while interacting with customers through the chat channel. You’ll learn how to take full advantage of Agent Assist from Gemini Enterprise for Customer Experience, and its range of Gen AI features and functionality.
Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!
In this course you will learn how to leverage Customer Experience Insights (CX Insights) to uncover hidden information from your contact center data to increase operational efficiency and drive data-driven business decisions.
Kursus Fondasi Google Cloud Computing ditujukan bagi individu yang memiliki sedikit atau tidak memiliki latar belakang atau pengalaman dalam cloud computing. Kursus ini memberikan gambaran umum tentang berbagai konsep penting dalam dasar-dasar cloud computing, big data, dan machine learning, serta di mana dan bagaimana Google Cloud berperan di dalamnya. Pada akhir rangkaian kursus, peserta kursus akan mampu mengartikulasikan konsep ini dan menunjukkan beberapa keterampilan praktis. Berbagai kursus ini harus diselesaikan dalam urutan berikut: 1. Fondasi Google Cloud Computing: Dasar-Dasar Cloud Computing 2. Fondasi Google Cloud Computing: Infrastruktur di Google Cloud 3. Fondasi Google Cloud Computing: Networking dan Keamanan di Google Cloud 4. Fondasi Google Cloud Computing: Data, ML, dan AI di Google Cloud Kursus pertama ini memberikan gambaran umum tentang cloud computing, cara menggunakan Google Cloud, dan berbagai opsi komputasi.