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Shashank Shetty

Member since 2025

Bronze League

23321 points
Developing a Google SRE Culture Earned דצמ 6, 2025 EST
Understanding Google Cloud Security and Operations - בעברית Earned דצמ 6, 2025 EST
Trust and Security with Google Cloud Earned דצמ 6, 2025 EST
Infrastructure and Application Modernization with Google Cloud - בעברית Earned דצמ 6, 2025 EST
Innovating with Google Cloud Artificial Intelligence Earned דצמ 6, 2025 EST
Innovating with Data and Google Cloud - בעברית Earned דצמ 6, 2025 EST
Digital Transformation with Google Cloud - בעברית Earned דצמ 6, 2025 EST
Introduction to Security in the World of AI Earned נוב 28, 2025 EST
Preparing for Your Professional Cloud Security Engineer Journey Earned נוב 27, 2025 EST
AI Boost Bites: Advanced Analysis in Sheets Earned נוב 23, 2025 EST
AI Boost Bites: Notes to Sheets with Gemini Earned נוב 23, 2025 EST
AI Boost Bites: Gemini Calendar Hacks in Gmail Earned נוב 23, 2025 EST
AI Boost Bites: Build Slides Fast with Gemini Earned נוב 23, 2025 EST
AI Boost Bites: Talk to Your Data in Sheets Earned נוב 23, 2025 EST
AI Boost Bites: AI Magic in a Sheets Cell Earned נוב 23, 2025 EST
AI Boost Bites: Create ‘What If’ Scenarios with AI Earned נוב 23, 2025 EST
AI Boost Bites: Become a Creative Mashup Artist Earned נוב 23, 2025 EST
AI Boost Bites: Become an AI Art Director for Your World Earned נוב 23, 2025 EST
AI Boost Bites: Create the Perfect Portrait Earned נוב 23, 2025 EST
AI Boost Bites: Research Hacks with NotebookLM Earned נוב 23, 2025 EST
AI Boost Bites: Find the Story in Your Data Earned נוב 23, 2025 EST
AI Boost Bites: Streamline Event Planning with AI Earned נוב 23, 2025 EST
AI Boost Bites: Supercharge Research with Gemini Earned נוב 23, 2025 EST
AI Boost Bites: Make Any Big Purchase with Confidence Earned נוב 23, 2025 EST
AI Boost Bites: Animated Charts with Gemini Earned נוב 23, 2025 EST
AI Boost Bites: Turn Your Ideas into Animated Art Earned נוב 23, 2025 EST
AI Boost Bites: Your Personal AI Tutor Earned נוב 23, 2025 EST
AI Boost Bites: Gamify Your Study Guides Earned נוב 23, 2025 EST
AI Boost Bites: Get Your Competitor's Playbook in Minutes Earned נוב 23, 2025 EST
AI Boost Bites: Build a Personalized Weather App Earned נוב 23, 2025 EST
AI Boost Bites: Create a 3D Solar System Earned נוב 23, 2025 EST
AI Boost Bites: Create Your Own Productivity Tools Earned נוב 23, 2025 EST
AI Boost Bites: Guided Learning with Gemini Earned נוב 23, 2025 EST
AI Boost Bites: Become a "Vibe DJ" Earned נוב 19, 2025 EST
AI Boost Bites: Create Your Ultimate College Scouting Report Earned נוב 19, 2025 EST
AI Boost Bites: One-Click Campaign Visuals Earned נוב 19, 2025 EST
AI Boost Bites: From Napkin Sketch to Functional App Earned נוב 19, 2025 EST
AI Boost Bites: NotebookLM Reports Earned נוב 19, 2025 EST
AI Boost Bites: Presentation Scripts with Gemini Earned נוב 19, 2025 EST
AI Boost Bites: Project Notebooks Earned נוב 18, 2025 EST
AI Boost Bites: NotebookLM for Market Research Earned נוב 18, 2025 EST
AI Boost Bites: NotebookLM Video Overviews Earned נוב 18, 2025 EST
AI Boost Bites: Discover Sources in NotebookLM Earned נוב 18, 2025 EST
AI Boost Bites: NotebookLM Mind Maps Earned נוב 18, 2025 EST
AI Boost Bites: Intro to NotebookLM Earned נוב 18, 2025 EST
AI Boost Bites: Email Content Creation Earned נוב 18, 2025 EST
AI Boost Bites: Create Docs in Seconds Earned נוב 18, 2025 EST
AI Boost Bites: AI Power-Ups for Google Workspace Earned נוב 18, 2025 EST
AI Boost Bites: Tame Your Inbox with AI Earned נוב 18, 2025 EST
AI Boost Bites: Gemini Slide Summaries Earned נוב 18, 2025 EST
AI Boost Bites: No-Code Sheets & Scripts Earned נוב 18, 2025 EST
AI Boost Bites: Amplify Exec Voices with AI Earned נוב 18, 2025 EST
AI Boost Bites: Exec Summaries with Gemini Gems Earned נוב 18, 2025 EST
AI Boost Bites: Automate tasks with Gemini and Apps Script Earned נוב 18, 2025 EST
AI Boost Bites: "Eat the Frog" with NotebookLM Earned נוב 18, 2025 EST
AI Boost Bites: Gemini Image-to-Sheets Hack Earned נוב 18, 2025 EST
AI Boost Bites: Poke Holes in Your Strategy Earned נוב 18, 2025 EST
AI Boost Bites: NotebookLM for Competitive Edge Earned נוב 18, 2025 EST
AI Boost Bites: Personalization with customized prompts Earned נוב 18, 2025 EST
AI Boost Bites: TL;DR with Gemini in Docs & Drive Earned נוב 18, 2025 EST
AI Boost Bites: Content Generation with Gemini Made Easy Earned נוב 18, 2025 EST
AI Boost Bites: Customer insights with NotebookLM Earned נוב 18, 2025 EST
AI Boost Bites: Gemini Gems – Your ultimate marketing sidekick Earned נוב 18, 2025 EST
Configure and Maintain CCaaS as an Admin Earned נוב 18, 2025 EST
Manage Functions and Reporting with CCaaS Earned נוב 16, 2025 EST
Handle Consumer Interactions with CCaaS Earned נוב 16, 2025 EST
Boost Productivity with Gemini in BigQuery Earned נוב 16, 2025 EST
AI Boost Bites: Create Your Own Retro Arcade Game Earned נוב 15, 2025 EST
AI Boost Bites: Prompting like a Pro with Google Workspace Earned נוב 15, 2025 EST
AI Boost Bites: Your Personal Feedback Agent Earned נוב 15, 2025 EST
Create Engaging Video with Google Vids Earned נוב 15, 2025 EST
Gemini in Google Drive Earned נוב 15, 2025 EST
Gemini in Google Meet Earned נוב 15, 2025 EST
Gemini in Google Sheets Earned נוב 13, 2025 EST
Gemini in Google Slides Earned נוב 13, 2025 EST
Gemini in Google Docs Earned נוב 13, 2025 EST
Gemini in Gmail Earned נוב 13, 2025 EST
Introduction to Google Workspace with Gemini Earned נוב 13, 2025 EST
Google Cloud Fundamentals: Core Infrastructure Earned נוב 10, 2025 EST
AI Infrastructure: Cloud TPUs Earned נוב 9, 2025 EST
AI Infrastructure: Cloud GPUs Earned נוב 9, 2025 EST
AI Infrastructure: Introduction to AI Hypercomputer Earned נוב 9, 2025 EST
Work with Gemini Models in BigQuery Earned נוב 9, 2025 EST
Using BigQuery Machine Learning for Inference Earned אוק 3, 2025 EDT
Gemini for Data Scientists and Analysts Earned אוק 3, 2025 EDT
Implementing Cloud Load Balancing for Compute Engine Earned ספט 28, 2025 EDT
Gemini for end-to-end SDLC Earned יול 3, 2025 EDT
Gemini for Application Developers Earned יול 3, 2025 EDT
Implement Cloud Collaboration and Productivity Workflows Earned יונ 27, 2025 EDT
Prompt Design in Vertex AI Earned יונ 26, 2025 EDT

In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption.

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הקורס בוחן ניהול עלויות, אבטחה ותפעול בענן. ראשית, מוסבר איך עסקים יכולים לרכוש שירותי IT מספק שירותי ענן ולשמר חלק מהתשתית שלהם או לבחור לא לשמר אותה בכלל. שנית, הקורס מתאר איך האחריות על אבטחת נתונים מתחלקת בין ספק שירותי הענן לעסק, וסוקר את אבטחת ההגנה לעומק (defense-in-depth) שמובנית ב-Google Cloud. לבסוף, הקורס מתייחס לכך שצוותי IT ומנהלי העסק צריכים לשנות את החשיבה על ניהול משאבי IT בענן, ונוגע באופן שבו כלי ניטור המשאבים ב-Google Cloud יכולים לסייע להם לשמור על שליטה וניראות בסביבת הענן שלהם.

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As organizations move their data and applications to the cloud, they must address new security challenges. The Trust and Security with Google Cloud course explores the basics of cloud security, the value of Google Cloud's multilayered approach to infrastructure security, and how Google earns and maintains customer trust in the cloud. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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בארגונים מסורתיים רבים משתמשים במערכות ובאפליקציות מדורות קודמים, וקשה לבצע באמצעותן התאמה לעומס ופעולות מהירות הדרושות כדי לעמוד בציפיות מודרניות של לקוחות. מנהיגים עסקיים וקובעי מדיניות IT צריכים כל הזמן לבחור בין תחזוקה של מערכות מדורות קודמים לבין השקעה במוצרים ובשירותים חדשים. בקורס הזה נבחן את האתגרים הנובעים משימוש בתשתית IT מיושנת, ואיך בעלי עסקים יכולים לבצע מודרניזציה של תשתיות בעזרת טכנולוגיית ענן. הקורס מתחיל בהבנה מעמיקה של אפשרויות המחשוב השונות הזמינות בענן ופירוט היתרונות של כל אחת מהאפשרויות. לאחר מכן נבחן את האפשרויות למודרניזציה של האפליקציות ושל ממשקי API (ממשק תכנות יישומים). בקורס מתוארים גם מגוון פתרונות של Google Cloud שיכולים לשפר את תהליך פיתוח המערכות וניהולן בעסקים שונים, כמו Compute Engine,‏ App Engine ו-Apigee.

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Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. “Innovating with Google Cloud Artificial Intelligence” explores how organizations can use AI and ML to transform their business processes. Part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.

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טכנולוגיית הענן לבדה מספקת לעסק חלק קטן בלבד מהערך האמיתי שלה. כשהיא משולבת עם נתונים בנפח רב מאוד, נוצרת העוצמה שמאפשרת להפיק ערך וליצור חוויות חדשות ללקוחות. במסגרת הקורס הזה תלמדו מהם נתונים, איך השתמשו בהם בעבר בחברות לצורך קבלת החלטות ולמה הם קריטיים כל כך ללמידה חישובית. בנוסף, בקורס הזה יוצגו ללומדים מושגים טכניים כמו נתונים מובְנים ולא מובְנים, מסד נתונים, מחסן נתונים (data warehouse) ואגמי נתונים (data lakes). בהמשך, הקורס יעסוק במוצרי Google Cloud הנפוצים ביותר בתחום הנתונים, ובמוצרים כאלה ששיעור השימוש בהם גדל במהירות הרבה ביותר.

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מהי טכנולוגיית ענן ומהו מדע הנתונים? וחשוב יותר, איך הם יכולים לעזור לכם, לצוות שלכם ולעסק שלכם? קורס המבוא הזה בנושא טרנספורמציה דיגיטלית מתאים למי שרוצה ללמוד על טכנולוגיית הענן כדי להתמקצע ולהצטיין בעבודתו וכדי לעזור בפיתוח העתיד של העסק. בקורס יוגדרו מונחי יסוד כגון הענן, נתונים וטרנספורמציה דיגיטלית. בנוסף, נבחן דוגמאות של חברות מרחבי העולם שמשתמשות בטכנולוגיית הענן כדי לבצע טרנספורמציה בעסק. הקורס כולל סקירה של סוגי ההזדמנויות שיש לחברות ושל האתגרים הנפוצים שחברות מתמודדות איתם במהלך טרנספורמציה דיגיטלית. הקורס גם מדגים איך עמודי התווך של פתרונות Google Cloud יכולים לעזור בתהליך. חשוב לומר: טרנספורמציה דיגיטלית לא קשורה רק לשימוש בטכנולוגיות חדשות. כדי הטרנספורמציה תהיה מלאה, ארגונים צריכים גם ליישם חדשנות ולפתח דפוס חשיבה שמקדם חדשנות בכל התחומים והצוותים. השיטות המומלצות המתוארות בקורס יעזרו לכם להשיג את המטרה הזו.

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Artificial Intelligence (AI) offers transformative possibilities, but it also introduces new security challenges. This course equips security and data protection leaders with strategies to securely manage AI within their organizations. Learn a framework for proactively identifying and mitigating AI-specific risks, protecting sensitive data, ensuring compliance, and building a resilient AI infrastructure. Pick use cases from four different industries to explore how these strategies apply in real-world scenarios.

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This course helps learners prepare for the Professional Cloud Security Engineer (PCSE) Certification exam. Learners will be exposed to and engage with exam topics through a series of lectures, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.

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In this video, you'll learn to use Gemini in Google Sheets for advanced data analysis. You'll learn how to create data visualizations, like a scatter plot, using a simple prompt. You'll also learn how to ask Gemini to analyze your data for strategic insights and recommendations, such as how to save money.

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In this video, you'll learn to use Gemini in Google Sheets to automatically generate organized trackers from unstructured data. You'll learn how to write a prompt that references other Google Drive files using the "@" symbol. You'll also see how Gemini builds a fully formatted, color-coded table with drop-down menus based on the data in your notes, saving you significant manual effort.

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In this video, you'll learn to use Gemini in Google Workspace to manage your calendar from your Gmail inbox. You'll learn how to ask Gemini about your schedule in the side panel and how to create new events without switching apps. You'll also learn how to use Gemini's one-click scheduling feature when it automatically detects event details in an email.

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In this video, you'll learn to use Gemini in Google Slides to build polished presentations efficiently. You'll see how to create slides by referencing content directly from your Google Drive files using the "@" symbol. You'll also learn to generate custom, professional images from a simple text prompt to visually enhance your presentation.

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In this video, you'll learn to use the "Ask Gemini" feature in Google Sheets to manage your data with natural language. You'll see how to ask Gemini to create dropdowns, highlight sales data, create a pivot table, filter by month, and sort by revenue.

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In this video, you'll learn to use the =AI() function in Google Sheets to automate your work. You'll see how to generate text like slogans, summarize paragraphs of customer feedback, and categorize data by classifying inquiries and analyzing sentiment.

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In this video, you'll learn to create "what if" scenarios using AI's reasoning. You'll see how to set a "before" scene with a person holding a cake, prompt an action by asking "what would happen if they tripped?", and let the AI generate the plausible "after" image of the cake falling.

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In this video, you'll learn the "creative mashup artist" technique for combining images. You'll see how to generate a subject and a scene as two separate images, and then use a final blending prompt to fuse the astronaut from the first image and the court from the second into one new picture.

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In this video, you'll learn to art direct your images in the Gemini app. You'll see how to use multi-turn editing to furnish an empty room step-by-step, and how to "remix" a photo by applying the color and texture of a butterfly's wings to a pair of rainboots.

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In this video, you'll learn to create imaginative portraits in the Gemini app that maintain your likeness. You'll see how to use the "Subject, Action, Scene, Style" formula for better prompts, transport yourself into a vintage photo, and combine a photo of yourself and your dog into one new image.

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In this video, you'll learn to use NotebookLM to manage a large-scale research project. You'll see how to upload all your documents to get summaries, ask deeper strategic questions to find key insights, and use the audio feature to listen to your findings on the go.

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In this video, you'll learn to use NotebookLM to analyze raw data and find compelling stories. You'll see how to ground the AI in your specific documents, prompt it to generate newsworthy PR claims, and ask it to find hidden correlations between different data points to uncover new insights.

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In this video, you'll learn to use an AI assistant to streamline large-scale event planning. You'll see how to prompt an AI to brainstorm off-site ideas, create fair groups for icebreakers, build a shuttle schedule based on arrival times, and analyze survey feedback for gains and losses.

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In this video, you'll learn pro tips for conducting thorough competitive research with Gemini Deep Research. You'll see how to enhance a basic prompt by assigning a persona, specifying a table format for the output, and directing the AI to search specific sources like Reddit for richer insights.

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In this video, you'll learn to use Gemini Deep Research to make complex purchasing decisions with confidence. You'll see how to write a nuanced, personal prompt about your specific needs and receive a synthesized, comparative report that cuts through the clutter of online reviews.

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In this video, you'll learn to create an animated bar chart race using Gemini Canvas. You'll see how to write a prompt to visualize data over time and then use a follow-up prompt to refine the animation, such as slowing it down for a presentation.

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In this video, you'll learn to create complex animated art using Gemini Canvas. You'll see how to write a descriptive prompt to generate a kinetic typography animation with distortion effects, and then use a follow-up prompt to completely change its color style.

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In this video, you'll learn to build a reusable, custom "Study Guide Gem." You'll see how to write the core instructions for your Gem once, and then use it again and again to transform messy notes and articles into a perfectly structured study guide with a summary, outline, and glossary.

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In this video, you'll learn to turn your study guides into interactive quizzes using Gemini Canvas. You'll see how to upload your notes and use a simple prompt to generate a quiz with multiple choice and fill-in-the-blank questions that provide immediate feedback.

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In this video, you'll learn to use Gemini Deep Research to conduct competitive marketing analysis. You'll see how to submit a research prompt, approve the personalized research plan Gemini creates, and receive a detailed, synthesized report on competitor campaigns to inform your strategy.

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In this video, you'll learn to build a working prototype of a personalized weather app using Gemini Canvas. You'll see how to specify the cities for a 7-day forecast and then use a follow-up prompt to change the app's theme to a minimal, dark mode interface.

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In this video, you'll learn to create an interactive 3D simulation using Gemini Canvas. You'll see how to build a 3D model of the solar system from a single sentence and then use follow-up prompts to add interactive and educational features, like clickable planets and fun facts.

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In this video, you'll learn to build a custom personal utility app using Gemini Canvas. You'll see how to write a detailed prompt to create a Pomodoro timer tailored to your specific needs, and then use follow-up prompts to adjust its visual design.

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In this video, you'll learn to use the Guided Learning experience in Gemini to build a deep understanding of any topic. You'll see how to start a conversation, engage with Gemini's probing questions, and use interactive tools like diagrams and quizzes to guide your learning journey.

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In this video, you'll learn to build a working music synthesizer using a simple text prompt in Gemini Canvas. You'll see how to specify controls like waveform, attack, and sustain, and then interact with the generated instrument to create and experiment with your own unique sounds.

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In this video, you'll learn to use creative prompts in Gemini to make complex research fun and easy to understand. You'll see how to ask Gemini to research a topic and present the findings in a creative format, like a sports scouting report and a head-to-head bracket, to better visualize and compare your options.

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In this video, you'll learn to use the Create menu in Gemini Canvas to instantly convert a block of text into a variety of visual formats. You’ll see how to take a brainstormed marketing campaign and turn it into both a shareable infographic and an internal webpage with just one click.

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In this video, you'll learn to use Gemini Canvas to turn a simple drawing into a working app. You'll upload a sketch, use a simple prompt to generate code, watch a live preview build itself, and make iterative changes to your app prototype using natural language.

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This video covers how NotebookLM's Reports feature dynamically suggests formats to help you create customized, trustworthy analyses of your documents with ease.

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AI Boost Bites is a video series designed to help you leverage Google's AI tools in your daily work. Each episode, under 10 minutes, features a quick video demonstrating a real-world AI use case or topic. After the video, you'll get a challenge to apply what you've learned. It's an easy, interactive way to boost your AI skills and improve your productivity.

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This video covers how to create a 'project notebook' in NotebookLM by adding all relevant sources to build a central, searchable knowledge hub for your team.

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This video covers how to use NotebookLM for common marketing tasks like analyzing customer feedback, conducting market research, and generating content ideas.

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This video covers how to use the Video Overviews feature in NotebookLM to automatically generate a short explainer video based on your source documents.

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This video covers how to use the 'Discover Sources' feature in NotebookLM to find and import relevant web-based sources directly into your research project.

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This video covers how to use the Mind Maps feature in NotebookLM to automatically create a visual representation of your sources, helping you understand connections and key concepts.

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This video covers how to use NotebookLM as a personal research assistant by adding sources, asking questions, and generating new content formats based on your documents.

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This video covers how to use Gemini in Gmail to draft new emails, refine their tone, respond with context from Drive files, and use smart reply suggestions.

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This video covers how to use the 'Help me create' feature in Google Docs to generate a complete, formatted document by referencing content from other files in your Drive.

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This video covers five key ways to use Google's AI tools, including Gemini in Workspace, the Gemini app, and NotebookLM, to enhance your daily productivity.

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This video covers how to use Gemini in Gmail to summarize emails, find information, and draft replies, helping you manage your inbox more efficiently.

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This video covers how to use Gemini in Slides to automatically generate meeting recaps and draft follow-up emails, which can streamline your post-meeting workflow and save you time.

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This video covers how you can leverage Gemini's advanced AI capabilities within Google Sheets to effortlessly pull data and generate insights in minutes, all without the need for any technical or coding background.

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This video will cover how to leverage Gemini Gems to create authentic social media posts in your leader's unique voice. Learn to overcome the challenge of scaling executive social presence by training a Gem with writing samples and clear instructions. Discover how to generate engaging posts quickly, saving time while amplifying thought leadership and ensuring authenticity.

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This video covers how you can create your own Brevity Gem to summarize and transform messy notes or long documents into clear, concise, executive-ready summaries.

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This video covers how to use Gemini and Apps Script to automate manual tasks across Google Workspace. You'll learn to prompt Gemini to generate Apps Script code that automatically drafts email reminders in Google Sheets for tasks not marked 'Complete.' Automate your workflow with little to no technical expertise, freeing up time for more important work and eliminating manual follow-ups.

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This video covers how you can leverage Notebook LM to "eat the frog" on your to-do list by automating complex tasks like summarizing legislation and mapping services, saving you hours of work.

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This video covers how to eliminate tedious manual data entry using Gemini. Learn how to take a picture or screenshot of data (from PDFs, paper, or images) and prompt Gemini to instantly convert it into a structured Google Sheet. Discover this simple hack to save countless hours transcribing data, turning Gemini into your personal data entry assistant. Just snap, prompt, and export!

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AI Boost Bites is a video series designed to help you leverage Google's AI tools in your daily work. Each episode, under 10 minutes, features a quick video demonstrating a real-world AI use case or topic. After the video, you'll get a challenge to apply what you've learned. It's an easy, interactive way to boost your AI skills and improve your productivity.

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This video will cover how to use NotebookLM to gather and analyze publicly available information, combine it with internal documents, and extract key competitive insights.

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This video covers how to personalize your Gemini results in Google Workspace. Learn to incorporate documents and research papers directly into your prompts using the "@" symbol to get more targeted and relevant AI output tailored to your needs.

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This video covers how you can use Gemini to summarize long documents in Google Workspace, so you can quickly get the information you need and save time. You'll learn how to use Gemini to summarize entire documents or just selected text, as well as how to use Gemini in Drive to summarize across multiple files.

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This video will cover how you can leverage Gemini's advanced AI capabilities in Google Docs to brainstorm ideas, draft various marketing content, and collaborate with your team.

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This video covers how NotebookLM can revolutionize customer insight gathering from call or chat transcripts. You'll learn to upload PDF transcripts of hundreds of conversations (even multilingual ones!) and quickly extract key themes, trending topics, and actionable insights without listening for hours. Discover how to save findings, share notebooks, and even generate interactive podcast summaries of your data.

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This video covers how to create your own Gemini Gems, advanced AI capabilities that can automate repetitive tasks and supercharge your productivity.

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Configure and Maintain CCaaS as an Admin is a course that provides end users with essential learning about the core features, functionality, reporting, and configuration information most relevant to the role. This course is most appropriate for those who perform administrative functions to support the operation of the contact center as well as analyze, troubleshoot, and configure the platform to best meet the demands of customers. Although this program will review some monitoring and reporting aspects, those topics are explored in depth in the course titled "Managing Functions and Reporting with CCaSS."

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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This course explores Gemini in BigQuery, a suite of AI-driven features to assist data-to-AI workflow. These features include data exploration and preparation, code generation and troubleshooting, and workflow discovery and visualization. Through conceptual explanations, a practical use case, and hands-on labs, the course empowers data practitioners to boost their productivity and expedite the development pipeline.

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In this video, you'll learn to use a simple text prompt in Gemini Canvas to build a playable game. You'll see how to create a Tic-Tac-Toe game, use a follow-up prompt to customize its theme to a retro 8-bit style, and share the final game with a link.

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This video covers prompt engineering fundamentals for effective AI communication. Learn a simple framework (Persona, Task, Context, Format) to craft clear prompts, getting better, faster results from Gemini in Google Workspace. Discover how to use natural language, be specific, and iterate for optimal AI assistance.

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This video covers how to build a personalized "Work with Me" agent using Gemini Gems, which helps streamline foundational feedback and makes your meetings more strategic and efficient.

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In this course, you'll learn about Google Vids, an online video creation and editing app available to select Google Workspace users. Through lessons and demos, you'll learn how to build and tell compelling stories through video at work. You'll also discover how to seamlessly incorporate media, audio and video clips, customize styles, and easily share your creations. Some Vids features use generative AI to help you work more efficiently. Remember, generative AI tools including Gemini, may suggest inaccurate or inappropriate information. Don’t rely on Gemini features as medical, legal, financial or other professional advice. It’s also important to remember that the Gemini feature suggestions don’t represent Google’s views, and should not be attributed to Google.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Drive using video lessons, hands-on activities and practical examples. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Drive to improve your workflows.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Meet. Through video lessons, hands-on activities and practical examples, you will gain a comprehensive understanding of the Gemini features in Google Meet. You learn how to use Gemini to generate background images, improve your video quality, and translate captions. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Meet to maximize the effectiveness of your video conferences.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Sheets.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Slides.

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Google Workspace with Gemini provides customers with access to generative AI features. This course delves into the capabilities of Gemini in Google Docs using video lessons, hands-on activities and practical examples. You learn how to use Gemini to generate written content based on prompts. You also explore using Gemini to edit text you’ve already written, helping you improve your overall productivity. By the end of this course, you'll be equipped with the knowledge and skills to confidently utilize Gemini in Google Docs to improve your writing.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this mini-course, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Gmail.

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Google Workspace with Gemini provides customers with generative AI features in Google Workspace. In this learning path, you learn about the key features of Gemini and how they can be used to improve productivity and efficiency in Google Workspace.

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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.

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Welcome to the Cloud TPUs course. We'll explore the advantages and disadvantages of TPUs in various scenarios and compare different TPU accelerators to help you choose the right fit. You'll learn strategies to maximize performance and efficiency for your AI models and understand the significance of GPU/TPU interoperability for flexible machine learning workflows. Through engaging content and practical demos, we'll guide you step-by-step in leveraging TPUs effectively.

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Curious about the powerful hardware behind AI? This module breaks down performance-optimized AI computers, showing you why they're so important. We'll explore how CPUs, GPUs, and TPUs make AI tasks super fast, what makes each one unique, and how AI software gets the most out of them. By the end, you'll know exactly how to pick the right GPU for your AI projects, helping you make smart choices for your AI workloads.

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Ready to get started with AI Hypercomputers? This course makes it easy! We'll cover the basics of what they are and how they help AI with AI workloads. You'll learn about the different components inside a hypercomputer, like GPUs, TPUs, and CPUs, and discover how to pick the right deployment approach for your needs.

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This course demonstrates how to use AI/ML models for generative AI tasks in BigQuery. Through a practical use case involving customer relationship management, you learn the workflow of solving a business problem with Gemini models. To facilitate comprehension, the course also provides step-by-step guidance through coding solutions using both SQL queries and Python notebooks.

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Learn about BigQuery ML for Inference, why Data Analysts should use it, its use cases, and supported ML models. You will also learn how to create and manage these ML models in BigQuery.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps analyze customer data and predict product sales. You also learn how to identify, categorize, and develop new customers using customer data in BigQuery. Using hands-on labs, you experience how Gemini improves data analysis and machine learning workflows. Duet AI was renamed to Gemini, our next-generation model.

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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps you use Google products and services to develop, test, deploy, and manage applications. With help from Gemini, you learn how to develop and build a web application, fix errors in the application, develop tests, and query data. Using a hands-on lab, you experience how Gemini improves the software development lifecycle (SDLC). Duet AI was renamed to Gemini, our next-generation model.

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In this course, you learn how Gemini, a generative AI-powered collaborator from Google Cloud, helps developers build applications. You learn how to prompt Gemini to explain code, recommend Google Cloud services, and generate code for your applications. Using a hands-on lab, you experience how Gemini improves the application development workflow. Duet AI was renamed to Gemini, our next-generation model.

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Earn an introductory skill badge by completing the Implement Cloud Collaboration and Productivity Workflows course, where you will get introduced to Google's collaborative platform and learn to use Gmail, Calendar, Meet, Drive, Sheets, and AppSheet.

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Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios.

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