Jose Luis Limas Ceron
Member since 2019
Silver League
26275 points
Generative Playbooks
Earned يونيو 19, 2024 EDT
Introduction to Gemini Enterprise for Customer Experience
Earned يونيو 19, 2024 EDT
Extend CX Agents with Vertex AI Search data stores
Earned يونيو 12, 2024 EDT
Performance Measurement
Earned يونيو 10, 2024 EDT
DFCX Virtual Agent Delivery Framework
Earned يونيو 8, 2024 EDT
Intro to Conversational AI and Conversational AI Engagement Framework
Earned يونيو 6, 2024 EDT
Advanced Webhook Concepts
Earned يونيو 4, 2024 EDT
[DEPRECATED] Webhook fundamentals
Earned يونيو 4, 2024 EDT
Building Complex End to End Self-Service Experiences in Dialogflow CX
Earned يونيو 4, 2024 EDT
[DEPRECATED] Conversational Agents Quality Assurance and Deployment Lifecycle
Earned يونيو 3, 2024 EDT
[DEPRECATED] Stateful Flows
Earned يونيو 3, 2024 EDT
[DEPRECATED] Conversation Design Fundamentals
Earned يونيو 3, 2024 EDT
Building Complex Self-Service Experiences in Conversational Agents
Earned يونيو 2, 2024 EDT
Conversational AI Voice and Chat Integrations
Earned يونيو 1, 2024 EDT
Implement Enterprise Design Patterns with CX Agent Studio
Earned مايو 31, 2024 EDT
Intro to CCAI and CCAI Engagement Framework
Earned مايو 30, 2024 EDT
Build Batch Data Pipelines on Google Cloud
Earned نوفمبر 6, 2022 EST
Build Data Lakes and Data Warehouses on Google Cloud
Earned أكتوبر 21, 2022 EDT
[DEPRECATED] Google Cloud Big Data and Machine Learning Fundamentals
Earned أكتوبر 20, 2022 EDT
[DEPRECATED] Data Engineering
Earned أكتوبر 13, 2022 EDT
Kubernetes in Google Cloud
Earned أغسطس 7, 2022 EDT
Getting Started with Google Kubernetes Engine
Earned أغسطس 7, 2022 EDT
App Deployment, Debugging, and Performance
Earned أغسطس 1, 2022 EDT
Securing and Integrating Components of your Application
Earned يوليو 23, 2022 EDT
Getting Started With Application Development
Earned يوليو 11, 2022 EDT
Cloud Engineering
Earned أبريل 26, 2022 EDT
Build a Certification Study Guide: ACE Exam Prep
Earned أبريل 20, 2022 EDT
Implementing Cloud Load Balancing for Compute Engine
Earned أبريل 5, 2022 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation
Earned أبريل 2, 2022 EDT
Essential Google Cloud Infrastructure: Core Services
Earned فبراير 27, 2022 EST
Essential Google Cloud Infrastructure: Foundation
Earned فبراير 25, 2022 EST
Google Cloud Fundamentals for AWS Professionals
Earned ديسمبر 30, 2021 EST
Google Cloud Fundamentals: Core Infrastructure
Earned ديسمبر 30, 2021 EST
Baseline: Data, ML, AI
Earned سبتمبر 15, 2019 EDT
Google Cloud Essentials
Earned سبتمبر 8, 2019 EDT
Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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This course explores the different products and capabilities of Gemini Enterprise for Customer Experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.
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In this course, you'll learn to develop AI agents that answer questions using websites, documents, or structured data. You will explore AI Applications and understand the advantages of data store agents, including their scalability and security.
You'll learn about different data store types and also discover how to connect data stores to agents and add personalization for enhanced responses.
Finally, you'll gain insights into common search configurations and troubleshooting techniques.
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This course explores the fundamentals of the feedback loop process for Conversational Agent development and introduces the native capabilities within Conversational Agents that support it. You will also learn about advanced methods and tools to monitor the performance of your Conversational agent in Conversational Agents.
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This course explores the best practices, methods and tools to programmatically lead CCAI virtual agent delivery. It includes a high level overview of the end to end journey for building and deploying a virtual agent, as well as the core tenets to create a strong delivery culture. Additionally, this course covers the best practices for workflow management, defect tracking, release management and post-release support to ensure optimal virtual agent performance.
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This is an introductory course to all solutions in the Conversational AI portfolio and the Gen AI features that are available to transform them. The course also explores the business case around Conversational AI, and the use cases and user personas addressed by the solution. Please note Dialogflow CX was recently renamed to Conversational Agents and this course is in the process of being updated to reflect the new product name for Dialogflow CX.
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This course explores advanced technical considerations to optimize Webhook connectivity for comprehensive, end-to-end, Conversational Agent self-service experiences. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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In this course, you will learn the important role that different types of webhooks play in Conversational Agents development, and how to effectively integrate them into your routine configuration of a Conversational Agent. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course will equip you with the tools to develop complex conversational experiences in Dialogflow CX capable of identifying the user intent and routing it to the right self service flow.
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This course explores the quality assurance best practices and the tools available in Conversational Agents to ensure production grade quality during Conversational Agent development, as well as the key tenets for the creation of a robust end to end deployment lifecycle. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Discover flows in Conversational Agents and learn how to build deterministic chat and voice experiences with language models. Explore key concepts like drivers, intents, and entities, and how to use them to create conversational agents.
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This course explores the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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This course will equip you with the tools to develop complex conversational experiences in Conversational Agents capable of identifying the user intent and routing it to the right self service flow. Please note Dialogflow CX was recently renamed to Conversational Agents, Virtual agent renamed to Conversational agent, and CCAI Insights were renamed to Conversational Insights, and this course is in the process of being updated to reflect the new product names for Dialogflow CX, and Virtual Agent, CCAI Insights.
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Learn about building conversational AI voice and chat integrations, including how telephony systems can connect with Google to enable phone-based interactions within the Conversational AI ecosystem. Explore key topics such as the differences between chat and voice conversations, the writing process for creating conversation scripts, and the beginning of the interrogative series and closing sequence.
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This course explores using enterprise design patterns to build scalable, reliable, and secure agents within CX Agent Studio. Additionally, it covers navigating the complete development lifecycle by deploying multi-layered application security and locking down cloud infrastructure perimeters. It details the core pillars of multi-turn session persistence and real-time audio supervision to facilitate safe, continuous conversational experiences.
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This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
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In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting.
Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.
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While the traditional approaches of using data lakes and data warehouses can be effective, they have shortcomings, particularly in large enterprise environments. This course introduces the concept of a data lakehouse and the Google Cloud products used to create one. A lakehouse architecture uses open-standard data sources and combines the best features of data lakes and data warehouses, which addresses many of their shortcomings.
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This course introduces the Google Cloud big data and machine learning products and services that support the data-to-AI lifecycle. It explores the processes, challenges, and benefits of building a big data pipeline and machine learning models with Vertex AI on Google Cloud.
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This advanced-level quest is unique amongst the other catalog offerings. The labs have been curated to give IT professionals hands-on practice with topics and services that appear in the Google Cloud Certified Professional Data Engineer Certification. From Big Query, to Dataprep, to Cloud Composer, this quest is composed of specific labs that will put your Google Cloud data engineering knowledge to the test. Be aware that while practice with these labs will increase your skills and abilities, you will need other preparation, too. The exam is quite challenging and external studying, experience, and/or background in cloud data engineering is recommended. Looking for a hands on challenge lab to demonstrate your skills and validate your knowledge? On completing this quest, enroll in and finish the additional challenge lab at the end of the Engineer Data in the Google Cloud to receive an exclusive Google Cloud digital badge.
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Kubernetes is the most popular container orchestration system, and Google Kubernetes Engine was designed specifically to support managed Kubernetes deployments in Google Cloud. In this course, you will get hands-on practice configuring Docker images, containers, and deploying fully-fledged Kubernetes Engine applications.
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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud.
The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate components from the Google Cloud ecosystem. Through a combination of presentations, demos, and hands-on labs, participants learn how to create repeatable deployments by treating infrastructure as code, choose the appropriate application execution environment for an application, and monitor application performance.
Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer.
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate managed services from Google Cloud. Through a combination of presentations, demos, and hands-on labs, participants learn how to develop more secure applications, implement federated identity management, and integrate application components by using messaging, event-driven processing, and API gateways. Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer. This is the second course of the Developing Applications with Google Cloud series. After completing this course, enroll in the App Deployment, Debugging, and Performance course.
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In this course, application developers learn how to design and develop cloud-native applications that seamlessly integrate managed services from Google Cloud. Through a combination of presentations, demos, and hands-on labs, participants learn how to apply best practices for application development and use the appropriate Google Cloud storage services for object storage, relational data, caching, and analytics.
Completing one version of each lab is required. Each lab is available in Node.js. In most cases, the same labs are also provided in Python or Java. You may complete each lab in whichever language you prefer.
This is the first course of the Developing Applications with Google Cloud series. After completing this course, enroll in the Securing and Integrating Components of your Application course.
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This fundamental-level quest is unique amongst the other quest offerings. The labs have been curated to give IT professionals hands-on practice with topics and services that appear in the Google Cloud Certified Associate Cloud Engineer Certification. From IAM, to networking, to Kubernetes engine deployment, this quest is composed of specific labs that will put your Google Cloud knowledge to the test. Be aware that while practice with these labs will increase your skills and abilities, we recommend that you also review the exam guide and other available preparation resources.
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Learn how to use Gemini Notebook to create a personalized study guide for the Associate Cloud Engineer certification exam.
You'll review Gemini Notebook features, create a notebook in Gemini Notebook , and learn how to use a study guide to practice for a certification exam.
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Complete the introductory Implementing Cloud Load Balancing for Compute Engine skill badge to demonstrate skills in the following: creating and deploying virtual machines in Compute Engine and configuring network and application load balancers.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including securely interconnecting networks, load balancing, autoscaling, infrastructure automation and managed services.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.
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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.
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Google Cloud Fundamentals for AWS Professionals introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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Google Cloud Fundamentals: Core Infrastructure introduces important concepts and terminology for working with Google Cloud. Through videos and hands-on labs, this course presents and compares many of Google Cloud's computing and storage services, along with important resource and policy management tools.
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Big data, machine learning, and artificial intelligence are today’s hot computing topics, but these fields are quite specialized and introductory material is hard to come by. Fortunately, Google Cloud provides user-friendly services in these areas, and with this introductory-level quest, so you can take your first steps with tools like BigQuery, Cloud Speech API and Video Intelligence. Want extra help? 1-minute videos walk you through key concepts for each lab.
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In this introductory-level course, you get hands-on practice with the Google Cloud’s fundamental tools and services. Optional videos are provided to provide more context and review for the concepts covered in the labs. Google Cloud Essentials is a recommendeded first course for the Google Cloud learner - you can come in with little or no prior cloud knowledge, and come out with practical experience that you can apply to your first Google Cloud project. From writing Cloud Shell commands and deploying your first virtual machine, to running applications on Kubernetes Engine or with load balancing, Google Cloud Essentials is a prime introduction to the platform’s basic features.
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