Build Real World AI Applications with Gemini and Imagen
Earned mars 5, 2025 EST
Prompt Design in Vertex AI
Earned mars 4, 2025 EST
[DEPRECATED] Agent Assist Voice and Integrations
Earned jan. 9, 2025 EST
[DEPRECATED] Agent Summarization (Custom)
Earned jan. 8, 2025 EST
Explore Playbooks and their implementation of the ReAct pattern for building conversational agents. You will learn how to construct a Playbook, set up goals and instructions to build a chatbot in natural language, and learn to test and deploy your solution.
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Explore the Generative AI features for Conversational Agents and how to incorporate them into stateful Flows.
Discover the possibilities with Generators, Generative Fallback, and Data Stores, as well as best practices and security settings for using these features.
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This is an introductory level microlearning course aimed at explaining what Generative AI is, how it is used, and how it differs from traditional machine learning methods. It also covers Google Tools to help you develop your own Gen AI apps.
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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.
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Complete the intermediate Engineer AI Agents with Agent Development Kit (ADK) skill badge by completing this course to demonstrate skills in the following: formulating real-world language model research problems; building a simple tokenizer; preparing a dataset for training a transformer language model; running the training loop of a small language model.
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In this course you will discover the exciting new features and capabilities of Customer Experience Agent Studio (CX Agent Studio), design AI agents from the CLI using MCP servers, learn how to evaluate your agent's performance and implement the Quality Hill Climbing process. You will also find out how to set up your agent's memory to store, retrieve, and use information across conversation turns and implement callbacks for logging or authentication, configure guardrails to protect against malicious attempts and ensure aligned responses, and deploy the agent to various channels.
Additionally, you will explore the possible integrations between CX Agent Studio and CCaaS services and providers, including first party digital channel integrations with Google Telephony Platform (GTP), widgets and APIs, escalations to human agents through Google Cloud CCaaS and Gemini Enterprise for Customer Experience, and third party telephony and CCaaS integrations with providers such as Twillio or Salesfor…
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This course aims to equip conversational designers and builders with the concepts and practical skills to design, build, and test sophisticated, multi-agent, and multimodal Customer Experience agents using Customer Experience Agent Studio (CX Agent Studio).
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In this course, you’ll learn to use the Google Agent Development Kit to build complex, multi-agent systems. You will build agents equipped with tools, and connect them with parent-child relationships and flows to define how they interact. You’ll run your agents locally and deploy them to Vertex AI Agent Engine to run as a managed agentic flow, with infrastructure decisions and resource scaling handled by Agent Engine.
Please note these labs are based off a pre-released version of this product. There may be some lag on these labs as we provide maintenance updates.
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Earn the intermediate Skill Badge by completing the Classify Images with TensorFlow on Google Cloud skill badge course where you learn how to use TensorFlow and Vertex AI to create and train machine learning models. You primarily interact with Vertex AI Workbench user-managed notebooks.
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Complete the intermediate Explore Generative AI with the Gemini API in Vertex AI skill badge to demonstrate skills in text generation, image and video analysis for enhanced content creation, and applying function calling techniques within the Gemini API. Discover how to leverage sophisticated Gemini techniques, explore multimodal content generation, and expand the capabilities of your AI-powered projects.
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This is an introductory level micro-learning course that explores what large language models (LLM) are, the use cases where they can be utilized, and how you can use prompt tuning to enhance LLM performance. It also covers Google tools to help you develop your own Gen AI apps.
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This course will teach you how to build conversational experiences for Conversational Agents using Generative Playbooks. You'll start with an introduction to playbooks and learn how to set up your first one. You'll also learn about the importance of testing, as well as key production considerations like quota limits and integration. The course concludes with a case study that shows how to use playbooks for generative steering.
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Unlock the power of generative AI to create intelligent, automated agents. After completing this course, you'll be equipped to develop a data store agent that can instantly answer complex questions by automatically extracting and synthesizing information from your websites, documents, or structured data. Say goodbye to static FAQs—your new agent will provide dynamic, accurate answers and even surface the original source URLs, all with a simple and rapid setup.
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The Google Cloud Computing Foundations courses are for individuals with little to no background or experience in cloud computing. They provide an overview of concepts central to cloud basics, big data, and machine learning, and where and how Google Cloud fits in.
By the end of the series of courses, learners will be able to articulate these concepts and demonstrate some hands-on skills.
The courses should be completed in the following order:
1. Google Cloud Computing Foundations: Cloud Computing Fundamentals
2. Google Cloud Computing Foundations: Infrastructure in Google Cloud
3. Google Cloud Computing Foundations: Networking and Security in Google Cloud
4. Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud
This first course provides an overview of cloud computing, ways to use Google Cloud, and different compute options.
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Complete the introductory Build Real World AI Applications with Gemini and Imagen skill badge to demonstrate skills in the following: image recognition, natural language processing, image generation using Google's powerful Gemini and Imagen models, deploying applications on the Vertex AI platform.
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Complete the introductory Prompt Design in Vertex AI skill badge to demonstrate skills in the following: prompt engineering, image analysis, and multimodal generative techniques, within Vertex AI. Discover how to craft effective prompts, guide generative AI output, and apply Gemini models to real-world marketing scenarios.
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In this course you will learn how Contact Center AI Agent Assist can enhance the productivity of human agents while interacting with customers through the Voice channel, as well as the options available for integration with other platforms in the CCAI ecosystem.
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In this course you will learn how Contact Center AI Agent Assist can help distill complex customer interactions into concise and clear summaries.
Generative Playbooks
Earned mars 29, 2026 EDT
Incorporate Generative Features into Conversational Agent Flows
Earned mars 28, 2026 EDT
Introduction to Generative AI
Earned mars 27, 2026 EDT
Handle Consumer Interactions with CCaaS
Earned mars 21, 2026 EDT
Engineer AI Agents with Agent Development Kit (ADK)
Earned mars 3, 2026 EST
Build and Deploy Customer Experience Agents
Earned fév. 22, 2026 EST
Customer Experience Agent Studio: Fundamentals
Earned fév. 21, 2026 EST
Deploy Multi-Agent Systems with Agent Development Kit (ADK) and Agent Engine
Earned juin 3, 2025 EDT
Classify Images with TensorFlow on Google Cloud
Earned mai 22, 2025 EDT
Explore Generative AI with the Gemini API in Vertex AI
Earned avr. 22, 2025 EDT
Introduction to Large Language Models
Earned avr. 21, 2025 EDT
Create Agents with Generative Playbooks
Earned avr. 17, 2025 EDT
Agent Assist and its Gen AI Capabilities
Earned avr. 15, 2025 EDT
Google Cloud Computing Foundations: Cloud Computing Fundamentals
Earned avr. 8, 2025 EDT
Build Real World AI Applications with Gemini and Imagen
Earned mars 5, 2025 EST
Prompt Design in Vertex AI
Earned mars 4, 2025 EST
[DEPRECATED] Agent Assist Voice and Integrations
Earned jan. 9, 2025 EST
[DEPRECATED] Agent Summarization (Custom)
Earned jan. 8, 2025 EST