Adeyemi Silva
Membro dal giorno 2022
Campionato Bronzo
5250 punti
Membro dal giorno 2022
As organizations move their data and applications to the cloud, they must address a rapidly evolving landscape of security challenges. This course explores the foundations of cloud security, the value of Google Cloud’s secure-by-design infrastructure, and the defense-in-depth strategy, while highlighting how AI-driven operations and compliance tools help organizations meet strict global regulatory requirements. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
This is a introductory course to all solutions in the Contact Centre AI (CCAI) portfolio and the Generative AI features that are poised to transform them. The course also explores the CCAI go to market and engagement model, the business case around CCAI, as well as the use cases and user personas addressed by the solution.
Artificial intelligence (AI) and machine learning (ML) represent an important evolution in information technologies that are quickly transforming a wide range of industries. Innovating with Google Cloud Artificial Intelligence explores how organizations can use AI and ML to transform their business processes. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.
Organizations of all sizes are embracing the power and flexibility of the cloud to transform how they operate. However, managing and scaling cloud resources effectively can be a complex task. This course explores the fundamental concepts of modern operations, reliability, and resilience in the cloud, and how Google Cloud can help support these efforts. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Dal momento che l'uso dell'intelligenza artificiale e del machine learning nelle aziende continua a crescere, cresce anche l'importanza di realizzarli in modo responsabile. Molti sono scoraggiati dal fatto che parlare di IA responsabile può essere più facile che metterla in pratica. Se vuoi imparare come operativizzare l'IA responsabile nella tua organizzazione, questo corso fa per te. In questo corso scoprirai come Google Cloud ci riesce attualmente, oltre alle best practice e alle lezioni apprese, per fungere da framework per costruire il tuo approccio all'IA responsabile.
Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'IA responsabile, perché è importante e in che modo Google implementa l'IA responsabile nei propri prodotti. Introduce anche i 7 principi dell'IA di Google.
Questo è un corso di microlearning di livello introduttivo che esplora cosa sono i modelli linguistici di grandi dimensioni (LLM), i casi d'uso in cui possono essere utilizzati e come è possibile utilizzare l'ottimizzazione dei prompt per migliorare le prestazioni dei modelli LLM. Descrive inoltre gli strumenti Google per aiutarti a sviluppare le tue app Gen AI.
Questo corso illustra Generative AI Studio, un prodotto su Vertex AI che ti aiuta a prototipare e personalizzare i modelli di AI generativa in modo da poterne utilizzare le capacità nelle tue applicazioni. In questo corso imparerai cos'è Generative AI Studio, le sue funzionalità e opzioni e come utilizzarlo, esaminando le demo del prodotto. Alla fine, troverai un laboratorio pratico per mettere in pratica ciò che hai imparato e un quiz per testare le tue conoscenze.
Many traditional enterprises use legacy systems and apps that can't stay up-to-date with modern customer expectations. Business leaders often have to choose between maintaining their aging IT systems and investing in new products and services. This course explores these challenges and offers solutions to overcome them by using cloud technology. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Cloud technology is a powerful asset, and when paired with data, it becomes a catalyst for innovation and enhanced customer experiences. Exploring Data Transformation with Google Cloud examines how organizations can leverage the cloud to make their data more accessible, actionable, and valuable. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.
Guadagna un badge delle competenze completando i corsi Introduction to Generative AI, Introduction to Large Language Models e Introduction to Responsible AI. Superando il quiz finale, dimostrerai la tua comprensione dei concetti fondamentali relativi all'IA generativa. Un badge delle competenze è un badge digitale rilasciato da Google Cloud come riconoscimento della tua conoscenza dei prodotti e dei servizi Google Cloud. Condividi il tuo badge delle competenze rendendo pubblico il tuo profilo e aggiungendolo al tuo profilo sui social media.
Questo è un corso di microlearning di livello introduttivo volto a spiegare cos'è l'AI generativa, come viene utilizzata e in che modo differisce dai tradizionali metodi di machine learning. Descrive inoltre gli strumenti Google che possono aiutarti a sviluppare le tue app Gen AI.
An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.
Digital transformation is a critical journey for modern organizations, and establishing a strong baseline in cloud computing is the first step toward driving meaningful innovation. Digital Transformation with Google Cloud introduces the core technologies and strategic frameworks that help organizations modernize their operations. This course explores fundamental cloud concepts, global network infrastructure, and the shared responsibility model to help leaders navigate their path to the cloud with confidence. As part of the Cloud Digital Leader learning path, this course aims to help individuals grow in their role and build the future of their business.