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Edward Thornton

Учасник із 2026

Срібна ліга

Кількість балів: 1382
Conversational AI on Vertex AI and Dialogflow CX Earned жовт. 22, 2026 EDT
Analyze Speech and Language with Google APIs Earned жовт. 10, 2026 EDT
Google Cloud AI and ML Solutions for the Public Sector Earned жовт. 10, 2026 EDT

In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy generators to increase intent coverage, and structure, ingest, and manage data in a data store. And explore how to deploy and maintain generative AI agents using your data, and deploy and maintain hybrid agents in combination with existing intent-based design paradigms.

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Earn a skill badge by completing the Analyze Speech and Language with Google APIs quest, where you learn how to use the Natural Language and Speech APIs in real-world settings.

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Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access with Enterprise Translation Hub Accurate, timely and cost effective document translation has long been a challenge to providing equitable and accessible service to all constituents. In this section, explore Google's Enterprise Translation solutions which provide scalable document translation leveraging best in class Artificial Intelligence and Machine Learning, while retaining the critical human in the loop for final post editing review.

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