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Allen Cherian

Jest członkiem od 2023

Liga diamentowa

70926 pkt.
Leverage best practices for developing, operating, and securing production-grade Conversational Agents Earned gru 29, 2025 EST
Analyze patterns in conversational data with Gemini for customer experience Insights Earned gru 29, 2025 EST
Improve customer and agent satisfaction with Agent Assist Earned gru 29, 2025 EST
Extend virtual agents with webhooks, tools, and Messenger integration Earned gru 29, 2025 EST
Build basic Conversational Agents with Playbooks and Flows Earned gru 27, 2025 EST
Discover Business Value for Customers Earned gru 27, 2025 EST
Deploy and Evaluate Model Garden Models Earned gru 26, 2025 EST
Edit images with Imagen Earned gru 25, 2025 EST
Deploy an Agent with Agent Development Kit (ADK) Earned gru 25, 2025 EST
Deploy a RAG application with vector search in Firestore Earned gru 24, 2025 EST
Extend Gemini with controlled generation and Tool use Earned gru 24, 2025 EST
Engineer Effective Prompts for Generative Models Earned gru 18, 2025 EST
Create media search and media recommendations applications with AI Applications Earned gru 18, 2025 EST
Extend Gemini Capabilities Earned gru 18, 2025 EST
[DEPRECATED] Introduction to NotebookLM Earned gru 18, 2025 EST
Configure and optimize Agent Search Earned gru 17, 2025 EST
Create and maintain Agent Search data stores Earned gru 17, 2025 EST
Recommendations with AI Applications Earned paź 16, 2025 EDT
Improve Agent Search findings on Gemini platform Earned paź 7, 2025 EDT
Agent Search Analytics on Gemini platform Earned sie 25, 2025 EDT
Create Data Stores for Gen AI Applications Earned sie 25, 2025 EDT
Agent Search UI configurations on Agent Platform Earned sie 25, 2025 EDT
Build search and recommendations applications with AI Applications Earned sie 22, 2025 EDT
Introduction to AI Applications Earned sie 22, 2025 EDT
Deploy Multi-Agent Systems with Gemini Enterprise Agent Platform Earned maj 30, 2025 EDT
Manage Functions and Reporting with CCaaS Earned kwi 10, 2025 EDT
Vertex AI Search for Commerce Earned sty 7, 2025 EST
MLOps with Agent Platform: Manage Features Earned sty 1, 2025 EST
Build and Deploy a Generative AI solution using a RAG framework Earned lip 11, 2024 EDT
Engineer Data for Predictive Modeling with BigQuery ML Earned cze 12, 2024 EDT
Build a Data Warehouse with BigQuery Earned cze 8, 2024 EDT
Przygotowywanie danych do użycia z interfejsami ML w Google Cloud Earned maj 19, 2024 EDT
Wdrażanie równoważenia obciążenia Cloud Load Balancing w Compute Engine Earned maj 4, 2024 EDT
Orchestrate LLM solutions with LangChain Earned mar 22, 2024 EDT
[DEPRECATED] Improving developer velocity with Gemini Code Assist Earned mar 21, 2024 EDT
[DEPRECATED] Integrate Vertex AI Search and Conversation into Voice and Chat Apps Earned mar 21, 2024 EDT
[DEPRECATED] - Multimodality with Gemini Earned mar 19, 2024 EDT
Text Prompt Engineering Techniques Earned mar 19, 2024 EDT
[DEPRECATED] Building Gen AI Apps with Vertex AI: Prompting and Tuning Earned mar 19, 2024 EDT
Generative AI Explorer : Vertex AI Earned mar 11, 2024 EDT
[DEPRECATED] Getting Started with the Vertex AI Gemini API Earned mar 10, 2024 EDT
Introduction to Image Generation Earned mar 3, 2024 EST
Introduction to Vertex AI Studio Earned mar 3, 2024 EST
Customer Experiences with Contact Center AI Earned lut 29, 2024 EST
Handle Consumer Interactions with CCaaS Earned lut 25, 2024 EST
Responsible AI: Applying AI Principles with Google Cloud - Polski Earned lut 25, 2024 EST
[DEPRECATED] Generative AI Fundamentals Earned lut 25, 2024 EST
Introduction to Responsible AI - Polski Earned lut 25, 2024 EST
Introduction to Large Language Models - Polski Earned lut 22, 2024 EST
Generative AI for Business Leaders Earned lut 22, 2024 EST
Introduction to Gemini for customer experience Earned lut 22, 2024 EST
Introduction to Generative AI - Polski Earned lut 1, 2024 EST
Vector Search and Embeddings Earned lut 1, 2024 EST
Contact Center as a Service Implementation Earned sty 31, 2024 EST
CCAI Operations and Implementation Earned sty 23, 2024 EST
DEPRECATED Create Conversational AI Agents with Dialogflow CX Earned sty 23, 2024 EST
Virtual Agent Development in Dialogflow CX for Citizen Devs Earned sty 21, 2024 EST
Virtual Agent Development in Dialogflow CX for Software Devs Earned sty 19, 2024 EST
[DEPRECATED] Contact Center AI: Conversational Design Fundamentals Earned sty 18, 2024 EST
Data Lake Modernization on Google Cloud: Cloud Composer Earned lis 2, 2023 EDT
Cloud Architecture: Design, Implement, and Manage Earned paź 24, 2023 EDT
Automate Deployment and Manage Traffic on a Google Cloud Network Earned paź 23, 2023 EDT
Monitor and Log with Google Cloud Observability Earned paź 18, 2023 EDT
Konfigurowanie środowiska programistycznego w Google Cloud Earned paź 17, 2023 EDT
Wdrażanie równoważenia obciążenia Cloud Load Balancing w Compute Engine Earned paź 16, 2023 EDT
Getting Started with Terraform for Google Cloud Earned paź 11, 2023 EDT
Getting Started with Google Kubernetes Engine Earned paź 10, 2023 EDT
Elastic Google Cloud Infrastructure: Scaling and Automation Earned paź 9, 2023 EDT
Essential Google Cloud Infrastructure: Core Services Earned paź 7, 2023 EDT
Essential Google Cloud Infrastructure: Foundation Earned paź 5, 2023 EDT
Google Cloud Fundamentals: Core Infrastructure - Polski Earned wrz 25, 2023 EDT

Complete the Leverage best practices for developing, operating, and securing production-grade Conversational Agents skill badge to demonstrate your ability to implement a variety of best practices around development, deployment, and security. These will include: Using versions and environments, backing up with Git integration, leveraging test cases and CI/CD testing, tracking conversations with conversation history and logging, redacting data, and securing acceess to agent and webhook endpoints. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have develope…

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Complete the Analyze patterns in conversational data with Customer Experience Insights skill badge to demonstrate your proficiency in analysing customer conversations with CX Insights. After completing this challenge, you will be ready to deploy CX Insights to improve customer service performance, and create better customer experiences. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the Improve customer and agent satisfaction with Agent Assist skill badge to demonstrate your proficiency in configuring basic conversational agents that can escalate actions to human agents, and configuring Agent Assist to help human agents with customer queries. You prove your knowledge in configuring Generators for summarization, classification and recommendation of tickets as well leverage tools such as Generative Knowledge Assist, to provide further context to human agents. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the Extend agent functionality with Webhooks, Tools, and Integrations skill badge to demonstrate your ability to let conversational agents take actions. You will create a flow that calls a webhook and a playbook with a tool and combine them into a hybrid agent. You'll also prepare custom payload for rich content experiences in the Conversational Messenger. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the Build basic Conversational Agents with Playbooks and Flows skill badge to demonstrate your proficiency in building virtual agents using traditional NLU and generative-based features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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The course aims to train Google technical sales partners on the business value discovery process using proprietary content.

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In this skill bagde, you will demonstrate your ability to use and compare models available in the Vertex AI Model Garden. You'll deploy a model to a Vertex AI Endpoint, query other models via their API, and use Vertex AI's Gen AI evaluation service to measure the performance of multiple models.

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Complete the Edit images with Imagen skill badge to demonstrate your skills with Imagen's mask modes and editing modes to edit images according to certain prompts. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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In this challenge lab, you will demonstrate your ability to author agents using Agent Development Kit (ADK), deploy those agents to Agent Engine, and use them from a web app. Complete the challenge lab to earn a Google Cloud skill badge.

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This lab tests your ability to develop a real-world Generative AI Q&A solution using a RAG framework. You will use Firestore as a vector database and deploy a Flask app as a user interface to query a food safety knowledge base.

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Complete the Extend Gemini with controlled generation and Tool use skill badge to demonstrate your proficiency in connecting models to external tools and APIs. This allows models to augment their knowledge, extend their capabilities and interact with external systems to take actions such as sending an email. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!"

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Learn a variety of strategies and techniques to engineer effective prompts for generative models

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Complete the Create media search and media recommendations applications with AI Applications skill badge to demonstrate your ability to create, configure, and access media search and recommendations applications using AI Applications. Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the Extend Gemini Enterprise Assistant Capabilities skill badge to demonstrate your ability to extend Gemini Enterprise assistant's capabilities with actions, grounding with Google Search, and a conversational agent. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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NotebookLM is an AI-powered collaborator that helps you do your best thinking. After uploading your documents, NotebookLM becomes an instant expert in those sources so you can read, take notes, and collaborate with it to refine and organize your ideas. NotebookLM Pro gives you everything already included with NotebookLM, as well as higher utilization limits, access to premium features, and additional sharing options and analytics.

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Complete the Configure AI Applications to optimize search results skill badge to demonstrate your proficiency in configuring search results from AI Applications. You will be tasked with implementing search serving controls to boost and bury results, filter entries from search results and display metadata in your search interface. Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Complete the Create and maintain Agent Search data stores skill badge to demonstrate your proficiency in building various types of data stores used in Agent Search applications. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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Do you want to keep your users engaged by suggesting content they'll love? This course equips you with the skills to build a cutting-edge recommendations app using your own data with no prior machine learning knowledge. You learn to leverage AI Applications to build recommendation applications so that audiences can discover more personalized content, like what to watch or read next, with Google-quality results customized using optimization objectives.

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This course covers techniques for boosting and filtering search results, as well as the implementation of meta tags for advanced search control.

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AI Applications provides built-in analytics for your Agent Search and Gemini. Learn what metrics are tracked and how to view them in this course.

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Data stores represent a simple way to make content available to many types of generative AI applications, including search applications, recommendations engines, Gemini Enterprise apps, Agent Development Kit agents, and apps built with Google Gen AI or LangChain SDKs. Connect data from many sources include Cloud Storage, Google Drive, chat apps, mail apps, ticketing systems, third-party file storage providers, Salesforce, and many more.

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Initial deployment of Agent Search and Gemini Enterprise apps takes only a few clicks, but getting the configurations right can elevate a deployment from a basic off-the-shelf app to an excellent custom search or recommendations experience. In this course, you'll learn more about the many ways you can customize and improve search, recommendations, and Gemini Enterprise apps.

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Complete the Build search and recommendations AI Applications skill badge to demonstrate your proficiency in deploying search and recommendation applications through AI Applications. Additionally, emphasis is placed on constructing a tailored Q&A system utilizing data stores. Please note that AI Applications was previously named Agent Builder, so you may encounter this older name within the lab content. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete the assessment challenge lab, to receive a skill badge that you can share with your network. When you complete this course, you can earn the badge displayed here and claim it on Credly! Boost your cloud career by showing the world the skills you have developed!

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This course introduces AI Applications. You will learn about the types of apps that you can create using AI Applications, the high-level steps that its data stores automate for you, and what advanced features can be enabled for Search apps. (Please note Gemini Enterprise was previously named Google Agentspace, there may be references to the previous product name in this course.)

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In this course, you’ll learn to use the Google Agent Development Kit to build complex, multi-agent systems. You will build agents equipped with tools, and connect them with parent-child relationships and flows to define how they interact. You’ll run your agents locally and deploy them to Agent Runtime on Gemini Enterprise Agent Platform to run as a managed agentic flow, with infrastructure decisions and resource scaling handled by Agent Runtime. Please note these labs are based off a pre-released version of this product. There may be some lag on these labs as we provide maintenance updates.

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Manage Functions and Reporting with CCaaS provides end-users with essential training about the core features, functionality, monitoring, reporting, and configuration information that is most relevant to the role. This course is most appropriate for those at the managerial level of the contact center who are tasked with monitoring the effectiveness, efficiency, and KPI attainment for all consumer interactions. While this program will review some aspects of settings and configuration options, the major focus is on reporting functionality in CCaaS.

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This on-demand course provides partners the skills required to design, deploy, and monitor Vertail AI Search for Commerce solutions including retail search and recommendation AI for enterprise customers.

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This course introduces participants to MLOps tools and best practices for deploying, evaluating, monitoring and operating production ML systems on Google Cloud. MLOps is a discipline focused on the deployment, testing, monitoring, and automation of ML systems in production. Learners will get hands-on practice using Agent Platform Feature Store's streaming ingestion at the SDK layer.

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Demonstrate your ability to implement updated prompt engineering techniques and utilize several of Gemini's key capacilities including multimodal understanding and function calling. Then integrate generative AI into a RAG application deployed to Cloud Run. This course contains labs that are to be used as a test environment. They are deployed to test your understanding as a learner with a limited scope. These technologies can be used with fewer limitations in a real world environment.

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Complete the intermediate Engineer Data for Predictive Modeling with BigQuery ML skill badge to demonstrate skills in the following: building data transformation pipelines to BigQuery using Dataprep by Trifacta; using Cloud Storage, Dataflow, and BigQuery to build extract, transform, and load (ETL) workflows; and building machine learning models using BigQuery ML.

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Complete the intermediate Build a Data Warehouse with BigQuery skill badge course to demonstrate skills in the following: joining data to create new tables, troubleshooting joins, appending data with unions, creating date-partitioned tables, and working with JSON, arrays, and structs in BigQuery.

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Ukończ szkolenie wprowadzające Przygotowywanie danych do użycia z interfejsami ML w Google Cloud, aby zdobyć odznakę potwierdzającą zdobycie następujących umiejętności: czyszczenie danych przy użyciu usługi Dataprep firmy Trifacta, uruchamianie potoków danych w Dataflow, tworzenie klastrów i uruchamianie zadań Apache Spark w Managed Service for Apache Spark, a także wywoływanie interfejsów API dotyczących uczenia maszynowego, w tym Cloud Natural Language API, Google Cloud Speech-to-Text API oraz Video Intelligence API.

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Ukończ szkolenie wprowadzające Wdrażanie równoważenia obciążenia Cloud Load Balancing w Compute Engine, aby zdobyć odznakę potwierdzającą zdobycie następujących umiejętności: tworzenie i wdrażanie maszyn wirtualnych w Compute Engine oraz konfigurowanie sieciowych systemów równoważenia obciążenia i systemów równoważenia obciążenia aplikacji.

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Learn to use LangChain to call Google Cloud LLMs and Generative AI Services and Datastores to simplify complex applications' code.

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Learn how Gemini can revolutionize your ability to develop applications! This course helps developers go beyond the basics and learn how to integrate Gemini into their workflows.

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This course on Integrate Vertex AI Search and Conversation into Voice and Chat Apps is composed of a set of labs to give you a hands on experience to interacting with new Generative AI technologies. You will learn how to create end-to-end search and conversational experiences by following examples. These technologies complement predefined intent-based chat experiences created in Dialogflow with LLM-based, generative answers that can be based on your own data. Also, they allow you to porvide enterprise-grade search experiences for internal and external websites to search documents, structure data and public websites.

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Delve into the power of multimodal AI with this project-based course using Gemini. Master essential techniques and build advanced applications. You will: - Experiment with multimodal use cases to expand application possibilities - Implement recommendation systems that combine suggestions with clear reasoning - Design a powerful document search engine using multimodal RAG methods Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.

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Text Prompt Engineering Techniques introduces you to consider different strategic approaches & techniques to deploy when writing prompts for text-based generative AI tasks.

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(This course was previously named Multimodal Prompt Engineering with Gemini and PaLM) This course teaches how to use Vertex AI Studio, a Google Cloud console tool for rapidly prototyping and testing generative AI models. You learn to test sample prompts, design your own prompts, and customize foundation models to handle tasks that meet your application's needs. Whether you are looking for text, chat, code, image or speech generative experiences Vertex AI Studio offers you an interface to work with and APIs to integrate your production application.

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This content is deprecated. Please see the latest version of the course, here.

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Get hands-on with the Gemini Pro and Gemini Pro Vision models through our new labs. This course gives you a unique chance to explore these powerful AI tools while our training content is still in development. Learn to interact with the models using the Vertex AI Gemini API and cURL commands, and help us create the best possible learning experience around this technology. Important Disclaimer: Please note that these labs are under active development. Functionality may occasionally change or break unexpectedly, and content might be removed or altered without notice. By proceeding with this course, you acknowledge this potential disruption.

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This course introduces diffusion models, a family of machine learning models that recently showed promise in the image generation space. Diffusion models draw inspiration from physics, specifically thermodynamics. Within the last few years, diffusion models became popular in both research and industry. Diffusion models underpin many state-of-the-art image generation models and tools on Google Cloud. This course introduces you to the theory behind diffusion models and how to train and deploy them on Gemini Enterprise Agent Platform.

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This course introduces Vertex AI Studio, a tool to interact with generative AI models, prototype business ideas, and launch them into production. Through an immersive use case, engaging lessons, and a hands-on lab, you’ll explore the prompt-to-product lifecycle and learn how to leverage Vertex AI Studio for Gemini multimodal applications, prompt design, prompt engineering, and model tuning. The aim is to enable you to unlock the potential of gen AI in your projects with Vertex AI Studio.

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Learn how to design, develop, and deploy customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You'll also learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale.

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This course teaches contact center agents about the core agent features and functionality in Contact Center as a Service (CCaaS). CCaaS is a unified contact center platform that accelerates an organization's ability to leverage and deploy contact centers without relying on multiple technology providers. This course is most appropriate for those who handle consumer interactions via chat and call.

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Im szerzej wykorzystuje się w firmach sztuczną inteligencję i systemy uczące się, tym większej wagi nabiera odpowiedzialne podejście do opracowywania tych technologii. Wielu organizacjom trudniej jest jednak wprowadzić zasady odpowiedzialnej AI w praktyce niż tylko o tym rozmawiać. To szkolenie jest przeznaczone dla osób, które chcą się dowiedzieć, jak wdrożyć odpowiedzialną AI w swojej organizacji. W jego trakcie dowiesz się, jak robimy to w Google Cloud, oraz poznasz sprawdzone metody i wnioski z naszych działań w tym zakresie. Pomoże Ci to opracować własne podejście do odpowiedzialnej AI.

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Earn a skill badge by passing the final quiz, you'll demonstrate your understanding of foundational concepts in generative AI. A skill badge is a digital badge issued by Google Cloud in recognition of your knowledge of Google Cloud products and services. Share your skill badge by making your profile public and adding it to your social media profile.

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Celem tego szybkiego szkolenia dla początkujących jest wyjaśnienie, czym jest odpowiedzialna AI i dlaczego jest ważna, oraz przedstawienie, jak Google wprowadza ją w swoich usługach. Szkolenie zawiera także wprowadzenie do siedmiu zasad Google dotyczących sztucznej inteligencji.

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To szybkie szkolenie dla początkujących wyjaśnia, czym są duże modele językowe (LLM) oraz jakie są ich zastosowania. Przedstawia również możliwości zwiększenia ich wydajności przez dostrajanie przy użyciu promptów oraz narzędzia Google, które pomogą Ci tworzyć własne aplikacje korzystające z generatywnej AI.

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A Business Leader in Generative AI can articulate the capabilities of core cloud Generative AI products and services and understand how they benefit organizations. This course provides an overview of the types of opportunities and challenges that companies often encounter in their digital transformation journey and how they can leverage Google Cloud's generative AI products to overcome these challenges.

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This course explores the different products and capabilities of Gemini for customer experience, including CX Agent Studio, Agent Assist and CX Insights. Additionally, it covers the foundational principles of conversation design to craft engaging and effective experiences that emulate human-like experiences specific to the Chat channel.

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Celem tego szybkiego szkolenia dla początkujących jest wyjaśnienie, czym jest generatywna AI oraz jakie są jej zastosowania. Szkolenie przedstawia również różnice pomiędzy tą technologią a tradycyjnymi systemami uczącymi się, a także narzędzia Google, które pomogą Ci tworzyć własne aplikacje korzystające z generatywnej AI.

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Explore AI-powered search technologies, tools, and applications in this course. Learn semantic search utilizing vector embeddings, hybrid search combining semantic and keyword approaches, and retrieval-augmented generation (RAG) minimizing AI hallucinations as a grounded AI agent. Gain practical experience with Vertex AI Vector Search to build your intelligent search engine. Explore other content in the Gemini Agent Ready (GEAR) program.

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An AI-driven Contact Center as a Service (CCaaS) solution that is built natively on Google Cloud. The Implementation course provides Partners with essential training about the delivery of key features and functionality. The course explores how to leverage your key understanding of the product into successful customer implementation engagements with tips, best practices, guides, and more. Note: This product was previously called Contact Center AI (CCAI) Platform you may see references to that name still in the course, however the course is technically correct.

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Welcome to "CCAI Operations and Implementation", the fourth course in the "Customer Experiences with Contact Center AI" series. In this course, learn some best practices for integrating conversational solutions with your existing contact center software, establishing a framework for human agent assistance, and implementing solutions securely and at scale. In this course, you'll be introduced to Agent Assist and the technology it uses so you can delight your customers with the efficiencies and accuracy of services provided when customers require human agents, connectivity protocols, APIs, and platforms which you can use to create an integration between your virtual agent and the services already established for your business, Dialogflow's Environment Management tool for deployment of different versions of your virtual agent for various purposes, compliance measures and regulations you should be aware of when bringing your virtual agent to production, and you'll be given tips from virtua…

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Earn a skill badge by completing the Create Conversational AI Agents with Dialogflow CX quest, where you will learn how to create a conversational virtual agent, including how to: define intents and entities, use versions and environments, create conversational branching, and use IVR features. A skill badge is an exclusive digital badge issued by Google Cloud in recognition of your proficiency with Google Cloud products and services and tests your ability to apply your knowledge in an interactive hands-on environment. Complete this skill badge quest, and the final assessment challenge lab, to receive a skill badge that you can share with your network.

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Welcome to "Virtual Agent Development in Dialogflow CX for Citizen Devs", the second course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to adding voice (telephony) as a communication channel to your virtual agent conversations using Dialogflow CX.

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Welcome to "Virtual Agent Development in Dialogflow CX for Software Devs", the third course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to develop more customized customer conversational solutions using Contact Center Artificial Intelligence (CCAI). In this course, you'll be introduced to more advanced and customized handling for virtual agent conversations that need to look up and convey dynamic data, and methods available to you for testing your virtual agent and logs which can be useful for understanding issues that arise. This is an intermediate course, intended for learners with the following type of role: Software developers: Codes computer software in a programming language (e.g., C++, Python, Javascript) and often using an SDK/API.

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Welcome to "CCAI Conversational Design Fundamentals", the first course in the "Customer Experiences with Contact Center AI" series. In this course, learn how to design customer conversational solutions using Contact Center Artificial Intelligence (CCAI). You will be introduced to CCAI and its three pillars (Dialogflow, Agent Assist, and Insights), and the concepts behind conversational experiences and how the study of them influences the design of your virtual agent. After taking this course you will be prepared to take your virtual agent design to the next level of intelligent conversation.

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Welcome to Cloud Composer, where we discuss how to orchestrate data lake workflows with Cloud Composer.

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Earn a skill badge by completing the Cloud Architecture: Design, Implement, and Manage to demonstrate skills in the following: deploy a publicly accessible website using Apache web servers, configure a Compute Engine VM using startup scripts, configure secure RDP using a Windows Bastion host and firewall rules, build and deploy a Docker image to a Kubernetes cluster and then update it, and create a CloudSQL instance and import a MySQL database. This skill badge is a great resource for understanding topics that will appear in the Google Cloud Certified Professional Cloud Architect certification exam.

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Networking is a principle theme of cloud computing. It’s the underlying structure of Google Cloud, and it’s what connects all your resources and services to one another. This course will cover essential Google Cloud networking services and will give you hands-on practice with specialized tools for developing mature networks. From learning the ins-and-outs of VPCs, to creating enterprise-grade load balancers, Automate Deployment and Manage Traffic on a Google Cloud Network will give you the practical experience needed so you can start building robust networks right away.

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Complete the introductory Monitor and Log with Google Cloud Observability skill badge course to demonstrate skills in the following: monitoring virtual machines in Compute Engine, utilizing Cloud Monitoring for multi-project oversight, extending monitoring and logging capabilities to Cloud Functions, creating and sending custom application metrics, and configuring Cloud Monitoring alerts based on custom metrics.

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Aby zdobyć odznakę umiejętności, ukończ szkolenie Konfigurowanie środowiska programistycznego w Google Cloud, w trakcie którego dowiesz się, jak utworzyć i podłączyć infrastrukturę w chmurzę do przechowywania danych przy użyciu podstawowych funkcji technologii Cloud Storage, Identity and Access Management, Cloud Functions oraz Pub/Sub.

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Ukończ szkolenie wprowadzające Wdrażanie równoważenia obciążenia Cloud Load Balancing w Compute Engine, aby zdobyć odznakę potwierdzającą zdobycie następujących umiejętności: tworzenie i wdrażanie maszyn wirtualnych w Compute Engine oraz konfigurowanie sieciowych systemów równoważenia obciążenia i systemów równoważenia obciążenia aplikacji.

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This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure. Learners will get hands-on practice building and managing Google Cloud resources using Terraform.

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Welcome to the Getting Started with Google Kubernetes Engine course. If you're interested in Kubernetes, a software layer that sits between your applications and your hardware infrastructure, then you’re in the right place! Google Kubernetes Engine brings you Kubernetes as a managed service on Google Cloud. The goal of this course is to introduce the basics of Google Kubernetes Engine, or GKE, as it’s commonly referred to, and how to get applications containerized and running in Google Cloud. The course starts with a basic introduction to Google Cloud, and is then followed by an overview of containers and Kubernetes, Kubernetes architecture, and Kubernetes operations.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including securely interconnecting networks, load balancing, autoscaling, infrastructure automation and managed services.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, systems and applications services. This course also covers deploying practical solutions including customer-supplied encryption keys, security and access management, quotas and billing, and resource monitoring.

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This accelerated on-demand course introduces participants to the comprehensive and flexible infrastructure and platform services provided by Google Cloud with a focus on Compute Engine. Through a combination of video lectures, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as networks, virtual machines and applications services. You will learn how to use the Google Cloud through the console and Cloud Shell. You'll also learn about the role of a cloud architect, approaches to infrastructure design, and virtual networking configuration with Virtual Private Cloud (VPC), Projects, Networks, Subnetworks, IP addresses, Routes, and Firewall rules.

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Szkolenie Google Cloud Fundamentals: Core Infrastructure wprowadza ważne pojęcia i terminologię potrzebne w pracy z Google Cloud. Za pomocą filmów i praktycznych modułów szkolenie prezentuje oraz porównuje usługi Google Cloud umożliwiające między innymi przetwarzanie i przechowywanie danych, a także zawiera ważne materiały i narzędzia do zarządzania zasadami.

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